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The purpose of this paper is to exemplify and discuss the potential in strategic maintenance development.

This paper is based on a three‐year industrial case study, conducted in three different companies within manufacturing industry.

All three companies have showed substantial improvements in the chosen maintenance related KPIs. Further, the management has increased the insight on maintenance as a contributor to company competitiveness.

None of the companies has used any financial KPI for their strategic maintenance development. It would be of future interest to study the concept Cost of Poor Maintenance as an evaluation tool for strategic maintenance development.

This study exemplifies the potential of strategic maintenance development in manufacturing industry.

This paper shows the results from three years of formulation, implementation, and evaluation of maintenance strategies.

Many libraries are creating Web sites, to serve a wide range of purposes. The author is Webmaster of the International Association of School Librarianship (IASL); using her own Web site as an example, she discusses a number of issues and tasks associated with creating and maintaining a professional Web site, within the context of a strategic planning approach to Web site development. Beginning with “Should we have a Web site?”, the stages of the process are outlined, including identification of aims and objectives, analysis of user needs, selection of content and services to be included, writing or developing the content, developing the information architecture, navigational aids, visual design of the site, HTML coding or use of page development software, metadata, mounting the completed pages on a Web server, testing and modifications, listing with search engines and directories, publicity and promotion, ongoing site maintenance, and ongoing monitoring and evaluation of the Web site. The strategic planning process provides a useful framework through which to view the many tasks associated with Web site development and maintenance and to conceptualise their relationship to one another.

The purpose of this paper is to review the status of knowledge on the subject of building maintenance from an integrated perspective that incorporates the building lifecycle, that is, from the design stage to the end of life. This work considered the main aspects to be taken into account in determining and implementing maintenance strategies, which requires a cross-sectional view of the entire construction process. At the same time, this approach contributes to the organisation of building management.

Bibliometric review has been carried out to identify relevant subjects and topics about scientific production on building maintenance by analysing the contents of about 745 publications, over the last 15 years, between 2000 and 2016 (first quarter). The survey results were gradually organised into a database grouped into seven main themes which were found to be more discussed and others six emergent themes with topics on building maintenance research.

This research enabled a synthesis of the focal points in the literature on building maintenance, as well as debates among researchers and institutions in the field. The result is a view to the future regarding what issues merit further research and what content requires greater depth of understanding, allowing us to envision research directions that encompass topics and sub-topics for future development. To this end, this bibliometric study draws on knowledge developed over the last 15 years, using research studies published in refereed journals indexed in ISI/SCOPUS as its data source.

The novelty of this topic, and the aspect in which it differs from existing studies, is that the researchers analysed a single sub-topic: that is, content regarding maintenance. Thus, this bibliometric literature review allows us to achieve a comprehensive and integrated view of key issues developed in the field of building maintenance. The results show which topics have been more thoroughly developed and which still exhibit gaps and weaknesses. This review allows us to envision well thought out guidelines for future development that have the potential to be relevant to progress in building maintenance research. It also contributes to our understanding of the state of the art in this field of knowledge.

The purpose of this paper is to evaluate the contributions of synergic implementation of total quality management (TQM) and total productive maintenance (TPM) paradigms towards improving business performance in the Indian manufacturing industry.

In this study, a large number of manufacturing organisations have been extensively surveyed, to ascertain contributions made by TQM‐TPM paradigms in the Indian manufacturing organisations towards realizing business performance improvements. The correlations between various organisational initiatives towards TQM‐TPM implementation and business performance improvements have been evaluated and validated by employing various statistical tools.

The research focuses upon the significant contributions of TQM‐TPM organisational initiatives like quality related queries; top level support and level of total employee involvement; culture of continuous improvement; TQM and TPM core strategies; and transfusion of TQM and TPM, towards affecting improvements in business performance. The inter‐relationships between various TQM‐TPM organisational initiatives with the business performance improvement parameters have been evaluated, to efficiently manage the synergic TQM‐TPM paradigms to realize organisational objectives of growth and sustainability.

The study establishes that focused TQM‐TPM implementation over a reasonable time period can strategically contribute towards realization of significant manufacturing performance enhancements.

The study stresses upon the need for improving the synergy between maintenance and quality functions in the organisations for meeting the challenges of highly competitive environments. The study highlights that significant achievements in manufacturing performance can be achieved through strategic synergic TQM‐TPM implementation over a considerable period of time.

The analysis of initiatives adopted by Indian entrepreneurs towards TQM‐TPM implementation has been presented in the study to demonstrate the commitment for quality and maintenance aspects of organisations to realize manufacturing excellence through TQM‐TPM paradigms.

The study highlights the strong potential of synergic TQM‐TPM implementation initiatives in affecting business performance improvements. The achievements of Indian manufacturing organisations through proactive TQM‐TPM initiatives have been evaluated and critical TPM success factors identified for enhancing the effectiveness of TQM‐TPM implementation programs in the Indian context.

The purpose of this paper is to provide a literature review on the different ways of carrying out facility management and related topics in order to uncover that there is limited research regarding the impact of facility management on the logistics and operational performance of warehouses.

Four different focus areas have been identified and for each one different methodologies and streams of research have been studied.

The study underlines the importance of facility management for the logistics operations; therefore it supports the notion that investments aiming at preserving the status of the building and service components of warehouses are crucial.

This paper aims to suggest to facilities management managers that they can contribute to enhance business performance by designing effective facility management strategies.

The purpose of this paper is to develop a model that can measure the equipment maintenance performance of the energy company K-company.

The case study method was adopted for the investigation of maintenance performance indicators (MPIs). The development of a model for measuring maintenance performance suggested new ways to apply the methodologies of existing papers to evaluate the level of maintenance.

Maintenance indicators, which are managed differently for each plant, were assessed for their performance relevance, applicability and data reliability and then standardized into five key MPIs. The MPI model, which enables comprehensive and quantitative measurement of maintenance performance using the five selected MPIs, was presented, and the criteria for assessing the maintenance level were presented in five stages.

The authors selected MPIs that match the characteristics of the company and proposed a model that can comprehensively and quantitatively evaluate maintenance performance. The model also standardizes maintenance indicators that are individually managed and provides a basis for comparing and indexing the level of maintenance indicators at each plant.

The criterion for selecting the key MPIs considering the characteristics of the company and a model that can comprehensively and quantitatively evaluate maintenance performance were presented. In addition, a standard for evaluating the level of maintenance at the global level of maintenance management was suggested.

The purpose of this paper is to explore project‐level human resource aspects of international technology transfers (ITTs) to private sector manufacturing firms in Sri Lanka.

Data were collected from 35 ITT projects. A self‐administered survey questionnaire was chosen as the main mode for data collection. In addition to descriptive statistics, exploratory factor analysis and multiple regression were used to analyse data.

Firms have acquired product, process and management‐system technologies from countries having different institutional environments, namely, the USA, Europe, China, Japan and India. It was found that the country from which technology was sourced and the type of technology predict several project‐level human resource aspects explored in this paper.

The acquisition of human resource capabilities provides the central underpinning in ITTs. There is a marked absence of research‐led literature on technology transfers at the project‐level that resulted in less developed countries in Asia.

Town centre vitality and viability is of importance to a range of stakeholders: users, producers and intermediaries. Within the stakeholder grouping of intermediaries, town centre management (TCM) is a co‐ordinated response – of public and private sectors – through which the town centre “product” can be managed and developed. Utilising evidence from a range of Scottish town centres, this case study illustrates the contextual issues – at both micro and macro‐levels – that TCM operated under. Initially, the formative stages of strategy formulation and development are outlined followed by a review of the first three years. In particular, infrastructural issues, funding sources, TCM marketing and management structures are focused upon. Finally, initial progress is reviewed against the original plan and a number of emergent issues – widening funding sources and increasing the scope of marketing – are prioritised for the second stage of TCM.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.