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1 – 10 of 530Daniel Trabucchi, Tommaso Buganza, Paola Bellis, Silvia Magnanini, Joseph Press, Roberto Verganti and Federico Paolo Zasa
To overcome change management challenges, organizations often rely on stories as means of communication. Storytelling has emerged as a leading change management tool to influence…
Abstract
Purpose
To overcome change management challenges, organizations often rely on stories as means of communication. Storytelling has emerged as a leading change management tool to influence and bring people on sharing knowledge. Nevertheless, this study aims to suggest stories of change as a more effective tool that helps people in taking action toward transformation processes.
Design/methodology/approach
The authors apply design science research to develop and evaluate how writing a prospective story engages organizational actors in the transformation process. The authors test the story-making artifact in a field study with five companies and 115 employees who participated in 75 workshops.
Findings
Using the findings to discuss the role of story-making in facilitating the emergence of new behaviors in transformation processes, the authors link story-making with the opportunity to make change happen through knowledge dissemination rather than merely understanding it.
Research limitations/implications
The authors illustrate the role of iterations, peers and self-criticism that help story-makers embrace sensemaking, developing a shared knowledge based that influence individual actions.
Practical implications
The authors propose the story-making approach that organizations can follow to nurture change to make transformation happen through knowledge cocreation.
Originality/value
The research explores story-making as an individual act of writing prospective stories to facilitate the emergence of new behaviors through shared knowledge.
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Meyer Haggège and Anne-Lorène Vernay
Imagining a new business model is a creative process that requires entrepreneurs to define how a firm can create and capture value with a new activity. The literature emphasises…
Abstract
Purpose
Imagining a new business model is a creative process that requires entrepreneurs to define how a firm can create and capture value with a new activity. The literature emphasises various tools and approaches for prototyping business models. The purpose of this paper is to investigate the suitability of story-making as a means of designing new business models and to shed light on its potential for stimulating creative entrepreneurial thinking.
Design/methodology/approach
This paper tests the use of story-making for business modelling in a real-life case to show its usefulness and shed light on its potential for stimulating creative entrepreneurial thinking.
Findings
The authors argue that story-making should be recognised as an approach to business modelling that can foster creativity and empathy. Building on insights from design thinking literature, the paper shows that planning for a long exploratory phase is necessary to allow system thinking. It also shows that anchors can act as intermediary stopping rule and help manage complexity.
Originality/value
The paper introduces an original method for crafting business models during early stages of the innovation process and argues that this method could also be used to design business processes, especially when they are not already formalised.
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Story‐telling has been identified as a metaphor for management consulting which focuses on the consultant as “impression manager”. The convincing power of strong stories told by…
Abstract
Story‐telling has been identified as a metaphor for management consulting which focuses on the consultant as “impression manager”. The convincing power of strong stories told by consultants is emphasised. In this article management consulting is conceptualised through the metaphor of story‐making, identifying co‐operation and reflection as characteristic features. A specific consultancy process is interpreted as a co‐operative effort between the consultant and the client in which plot lines and characters are constructed. Plots can be opened or closed, and characters can be settled or negotiated. Thus story‐making as a reflective act moves between enhancing reflection and preparing for action.
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Tauseef Hussain, Syeda Hina Batool, Amara Malik, Syed Waqas Hussain and Khalid Mahmood
This study presents a situated and context-bound model of electronic media reports by exploring their detailed information practices within the workplace actions. It further…
Abstract
Purpose
This study presents a situated and context-bound model of electronic media reports by exploring their detailed information practices within the workplace actions. It further investigates the information sources they usually consult for news or story-making process and barriers that hinder them to acquire required information.
Design/methodology/approach
The data were collected through semistructured, face-to-face interviews of electronic media reporters from the top news channels of Pakistan. These reporters had international exposure while having 7–20 years of work experience with different news channels.
Findings
In relation to information practices, the model also highlights the seven steps involved in news-making process of electronic media. Initially inspired from Mckenzie's (2003) model of information practice, which was developed within the everyday life context, this model attempts to see the information practices of electronic media reporters situated at their workplaces and might be seen as an extension of previous works.
Originality/value
This study is a unique attempt to find patterns of information practices situated in their workplace actions. The results of this study would be helpful for librarians and information specialists, who are working in media house libraries for the planning and designing of library services.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-07-2020-0308
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The aim of this viewpoint article is to offer a reflection on the author's personal understanding and experience of using the Lego® Serious Play® methodology to help teams address…
Abstract
Purpose
The aim of this viewpoint article is to offer a reflection on the author's personal understanding and experience of using the Lego® Serious Play® methodology to help teams address core strategy and creativity challenges within their organizations.
Design/methodology/approach
This is a viewpoint paper.
Findings
By using metaphors, imagination and story‐making to facilitate a better understanding of core strategic challenges and defining moments in the life of organizations and teams, LSP also satiates the current organizational thirst for stories and meaning.
Originality/value
The rewards of serious play are tangible and plentiful.
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Due to the impact of the pandemic that enforced mass closures and lock downs, galleries, libraries, archives, and museums [GLAM] institutions around the world were required to…
Abstract
Due to the impact of the pandemic that enforced mass closures and lock downs, galleries, libraries, archives, and museums [GLAM] institutions around the world were required to re-think how they interacted with the public. As a result of the measures that enforced isolation, distancing, and increased hygiene requirements, the usefulness of virtual technologies as a storytelling medium has come into sharper focus. This chapter will explore the emergence of augmented reality as a viable post-COVID-19 solution to meaningful digital narrative creation and user interaction in the museum environment. This chapter will concentrate on the development of a project between the University of South Australia [UniSA] and the South Australian Museum [SAM] to explore how it might be possible to create sustainable immersive stories within this environment.
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Sue Ryan, Nick Benefield and Vikki Baker
Major developments in the management of and intervention for people with significant personality difficulties who have offended are continuing, most recently with the…
Abstract
Purpose
Major developments in the management of and intervention for people with significant personality difficulties who have offended are continuing, most recently with the implementation of the Offender Personality Disorder (Department of Health/National Offender Management Service (DoH/NOMS), 2011) Pathway. Included in this, is the Psychologically Informed Planned Environment model, currently being implemented in Prisons and Probation Approved Premises. This model includes the provision of “socially creative activities” (Benefield et al., 2018), opportunities for social learning and relationship building. The purpose of this paper is to explore the rationale for and examples of the implementation of these.
Design/methodology/approach
The paper offers a narrative review of research around child development, personality, social learning and the policy context around the OPD Pathway. An overview of the socially creative sessions and a rationale for them is provided.
Findings
A conceptual understanding of the rationale for socially creative sessions is provided with a description of the sessions that focussed upon development of imagination, narrative/story making, social expression and relational experiences, i.e. singing, drama and reading with others. It is argued that the activities offered opportunities to engage in a different medium for expression, learning and relating, that may provide a catalyst for change in individuals with entrenched motivational and interpersonal difficulties.
Research limitations/implications
This is a conceptual paper that provides a rationale for socially creative sessions and describes the sessions. This paper does not feature outcome data which are outside the remit of this paper; however, future research into the impact of this approach to aid relational development and assist in emotional and behavioural stability is essential.
Practical implications
The complex needs of this client group emphasise the need for services to offer holistic ways to engage people who can have a positive impact upon relationships.
Originality/value
The work presented in this paper is valuable for professionals working within the personality disorder and criminal justice field, also for policy makers and commissioners.
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Joseph Press, Paola Bellis, Tommaso Buganza, Silvia Magnanini, Abraham B. (Rami) Shani, Daniel Trabucchi, Roberto Verganti and Federico P. Zasa