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Briefly reviews previous research on the value of investment advisors’ recommendations and presents a study comparing portfolio returns from analysts’ recommendations in the Wall Street Journal’s “Dartboard” contest 1990‐1996, four randomly selected shares and the Dow Jones Industrial Average. Finds the analysts’ portfolio has the highest average returns and standard deviation; and that although some individual analysts have excellent scores in the contest, this is inversely related to the number of times they participate. Suggests that they do not significantly outperform other portfolios, but that contest winners’ tips have significant effects on the market, especially for non‐listed shares. Assesses the implications of the results for the efficient market hypothesis and the share prices of firms with higher asymmetric information.

This paper aims to develop a novel and generalizable machine-learning based method of measuring established marketing constructs through passive analysis of consumer-generated textual data. The authors term this method scale-directed text analysis.

The method first develops a dictionary of words related to specific dimensions of a construct that is used to assess textual data from any source for a specific meaning. The method explicitly recognizes both specific words and the strength of their underlying sentiment.

Results calculated using this new approach are statistically equivalent to responses to traditional marketing scale items. These results demonstrate the validity of the authors’ methodology and show its potential to complement traditional survey approaches to assessing marketing constructs.

The method we outline relies on machine learning and thus requires either large volumes of text or a large number of cases. Results are reliable only at the aggregate level.

The method detail provides a means of less intrusive data collection such as through scraped social media postings. Alternatively, it also provides a means of analyzing data collected through more naturalistic methods such as open-response forms or even spoken language, both likely to increase response rates.

Scale-directed text analysis goes beyond traditional methods of conducting simple sentiment analysis and word frequency or percentage counts. It combines the richness of traditional textual and sentiment analysis with the theoretical structure and analytical rigor provided by traditional marketing scales, all in an automatic process.

Presents a review on implementing finite element methods on supercomputers, workstations and PCs and gives main trends in hardware and software developments. An appendix included at the end of the paper presents a bibliography on the subjects retrospectively to 1985 and approximately 1,100 references are listed.

The essence of community policing is a police‐community partnership for identifying, prioritizing and resolving citizen problems. The nature of community policing demands that attention be paid to public expectations of police, and implies listening to citizens and taking their problems seriously. A critical precursor to community policing is identifying citizens’ perceptions of police and their local neighborhoods. This paper presents findings from the Harrisburg Citizen Survey – 1999, in which citizens were asked a series of questions regarding their attitudes toward their local police, their fear of crime, and their perceptions of physical and social incivilities in their neighborhoods. The overall research question for the paper is “Can attitudes toward police be predicted by citizens’ perceptions of physical and social incivilities, their fear of crime, and contact with police, controlling for age, gender, race/ethnicity, household income, and level of education?”

The purpose of this paper is to study how individuals assess responsibility during an uncontrollable event requiring collective action, using crises affecting service workers as contexts. Specifically, the authors examine what parties consumers hold responsible for ensuring service worker welfare following an uncontrollable event and determine what factors make customers more open to accepting responsibility for ensuring worker welfare themselves.

The authors surveyed a nationally representative sample of US consumers regarding their attitudes toward protecting service workers during COVID-19 and used regression analysis to identify factors that predict attributions of responsibility to customers. The authors also conducted an experiment (using a new crisis context) to determine whether certain key factors impact customer perceptions of their own responsibility for helping employees during an uncontrollable event.

The survey results show US consumers hold firms most responsible for worker welfare, followed by customers and, finally, government. When examining factors that drive attributions of responsibility for customers, perceptions of how sincere firms are in their efforts to help employees predict higher responsibility attributions, and experimental results confirm that higher perceived firm sincerity increases consumers’ own sense of responsibility toward workers.

This research identifies factors that affect consumer support for efforts to help service employees and collective action problems more generally.

This research highlights an under-studied crisis context – uncontrollable events that require collective action – and shows how consumers make assessments about their own responsibility (in addition to the responsibility of the service firm) in these contexts.

This paper aims to test whether an antecedent/consequence brand equity model developed with Americans holds up with Chinese, and to examine whether brand equity's functional (utilitarian) and experiential (emotive) facets have (dis)similar significance in a cross‐cultural setting.

The survey was administered to US and Chinese samples, with data analyzed using structural equation modeling to test hypotheses developed from literatures.

The study found evidence that the model does hold up in a cross‐cultural setting, and that some of brand equity's functional and experiential antecedents and components have dissimilar significance with the two sample groups.

Only one brand was employed; the survey was completed with volunteer US and Chinese university students vs a broader range of age groups; and the dissimilar nuances of the English and Chinese languages may lead to divergent understandings of the measures.

The study provides a foundation for future cross‐cultural brand equity research and sheds empirical insight that, contrary to social sciences literatures' suggestions, the similar significance of brand equity and its antecedents are such that firms may benefit from employing standardized marketing strategies in cross‐cultural settings.

The study is a benchmark comparative cross‐cultural brand equity study with the vastly disparate US and Chinese consumers.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

The purpose of this paper is to strengthen the theoretical foundation of the distributive justice literature by isolating and exploring the major independent variables (individualism/collectivism; subordinate group membership; and subordinate performance variations) identified from previous studies. Their individual and cumulative influence on supervisory allocation behaviour is the foundation of this paper.

A conceptual exploration of past studies reveals the variables that impact the allocation choice of supervisors. Utilizing these factors, a theoretically based model that explores the direct and interactive influences of these independent variables on allocation behaviour, as well as the subsequent impact of the allocation behaviour on future supervisors – subordinate social exchanges are developed.

A cogent, theoretical framework is delineated for a well‐established research stream (distributive justice) that severely needs one. Propositions are also derived to direct future empirical inquiry. In sum, the allocation model succeeds in consolidating the plethora of fragmented studies that currently dot the distributive justice literary landscape.

This paper synthesizes past allocation studies while developing a theoretically based model which illustrate the interaction of the major independent variables. Practically, it also shows that managers cannot ignore cultural factors when compensating employees.

This paper provides a theoretical framework for past studies while laying the groundwork for future empirical inquiries on supervisory allocation choices.

The purpose of this paper is to integrate knowledge inheritance theory with the social capital perspective to explain the initial endowments of spinoffs.

The authors maintain that social capital plays a crucial part, both as a mechanism supporting the generation of intellectual capital prior to a spinoff’s foundation, and as an endowment that complements this capital once the spinoff is founded. Knowledge inheritance remains a fundamental mechanism for the formation of a spinoff’s intellectual capital. Its other endowment, social capital, derives from three types of relationship that future entrepreneurs develop within, through and outside their parent firm, all three of which are crucial to the formation of a spinoff’s intellectual capital.

The first result of the theoretical research is an integrative framework of a spinoff’s endowments. Moreover, the authors apply this framework to address two key research questions in the spinoff literature, i.e. whether spinoffs can differ from their parents in terms of intellectual capital; and why spinoffs tend to co-locate near their parents, in geographical clusters. The integrative approach helps to tackle these questions.

This conceptual paper offers a more comprehensive explanation of the emergence of spinoffs in terms of their initial endowments than the knowledge inheritance theory.