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This study aims to analyze social networking and network centrality in the case of community enterprises, which the existing literature has not addressed. To do so, the authors use the survey of community enterprises from the One Tambon One Product (OTOP) entrepreneurship program of Nong Khai border province in Thailand as a case study.

Social network analysis (SNA) is a tool to study and understand the relationship patterns of units of analysis, which can be individual, household, community or production units, and how those units interact through social or economic activities. Network positions are important when identifying the centralization of links in a particular network. If a representative is close to the center of a network, it is possible that the production unit will be able to contact or coordinate with a greater number of other members of the cluster, create knowledge sharing, promote collaboration and then typically demonstrate greater performance.

The results show that overall, local government agencies play a critical role in the community enterprise relationship network, while private entities are the least active group. Enterprises in partnerships with external agencies are mostly cooperating with branding and marketing dimensions, followed by the design dimension. There is no cooperation regarding production and distribution. Most community enterprises have established at least a one-dimensional network of cooperation with external agencies; only five community enterprises have isolated nodes with no partnerships having been created within this group.

The study was limited by the surveys having been conducted in a single area and, therefore, can be used only as a case study for this area. Surveys in larger group sizes and in a wider range of areas would lead to results with greater applicability and reliability.

These results bring to mind policy proposals to increase the competitiveness of community enterprises through the development of social networks as follows: firstly, knowledge should be created with community enterprise operators to understand their supply chains and analyze the strengths and weaknesses and core competencies of their enterprises; and secondly, enterprises should be educated about which agencies can assist businesses at each stage in the value chain system and encouraged to ask for help in adding value at each stage of production.

A “OTOP to Business Networking” platform for community and private enterprises should be created with projects/activities that offer venues to exchange business learning and opportunities. Holding meetings among people in a variety of business sectors may help inspire entrepreneurs to innovate to further their businesses, which can lead to networking businesses conducting activities across community enterprises and the private sector for the mutual benefit of producing merchandise for large customers and markets. Learning systems, production techniques and cooperation should be created, as well as opportunities to increase market share and profitability, if this platform is successful.

This paper is the first study, to the best of the authors’ knowledge, to utilize SNA to examine the use of social networking among community enterprises participating in Thailand’s OTOP entrepreneurship program in Nong Khai province. The results show that overall, local government agencies play a critical role in the community enterprise relationship network, while private entities are the least active group. Therefore, the government can play an important role in helping to develop a network of community enterprises with external entities at each stage of the value chain to enhance the competitiveness of each enterprise.

Sherwood Forest is a mosaic of heritage, habitats and stakeholder relations. Scheme Manager, Steve Little, and Senior Lecturer in Museum Studies, Charlie Gregson, share their story of developing a working methodology in this complex landscape. By evaluating their relationship through the lenses of knowledge brokering and collaborative mentoring, they identify six themes relating to how their working environment evolved and functioned. Discussion finds significant overlap between collaborative mentoring, KE and the attainment of the Sustainable Development Goals in their ability to enable more nuanced and holistic changemaking that is contextualized in a deep understanding of need.

Knowledge brokering, a process by which an individual (or an organization) supports the transfer of research evidence into policy and practice, can improve evidence-based decision-making through knowledge exchange (KE) but is, on the whole, poorly defined in academia (Cvitanovic et al., 2017). This chapter seeks to contribute to the ‘necessary and urgent’ need for evaluation of KE in practice (Rycroft-Smith, 2022) by providing edited snippets of dialogue, analysis and key learning points. It is intended as inspiration and encouragement for academics, professionals, students and volunteers developing human-centric projects or design-thinking methodologies between universities and external partners.

This paper reports the first phase of a research project on mental health policy in Scotland that investigates the way knowledge is mobilised in the policy process. In this first phase of the project, the authors' concern has been to map the organisational domain of mental health policy in Scotland, paying attention to the form and structure of agencies and organisations as well as to the relationships between them. The paper describes a set of organisations in which central government is dominant but notes also a range of organisational forms and functions, and a diversity of sources of knowledge, expertise and information on which they draw. A dense network of linkages between agencies is identified.

The Internet and social media have fundamentally transformed the ways in which individuals find jobs. Relatively little is known about how demand-side market actors use online information and the implications for social stratification and mobility. This study provides an in-depth exploration of the online recruitment strategies pursued by human resource (HR) professionals. Qualitative interviews with 61 HR recruiters in two southern US metro areas reveal two distinct patterns in how they use Internet resources to fill jobs. For low and general skill work, they post advertisements to online job boards (e.g., Monster and CareerBuilder) with massive audiences of job seekers. By contrast, for high-skill or supervisory positions, they use LinkedIn to target passive candidates – employed individuals who are not looking for work but might be willing to change jobs. Although there are some intermediate practices, the overall picture is one of an increasingly bifurcated “winner-take-all” labor market in which recruiters focus their efforts on poaching specialized superstar talent (“purple squirrels”) from the ranks of the currently employed, while active job seekers are relegated to the hyper-competitive and impersonal “black hole” of the online job boards.

The purpose of this paper is to describe the use of podcasts, online radio broadcasts, YouTube channels, and other technology medium to deliver information and professional development to peers in the field and professionals in librarianship.

This paper explores five case studies of librarians and library professionals who have created online programs specifically geared to the field using technologies such as podcasting, YouTube channels, Twitter Chats, and Google Hangouts. The case studies include librarians in the public, academic, and school settings as well as one professional from The American Library Association. Interviews via Google Hangouts took place to gather information for each narrative. NVivo 10 qualitative data analysis software was used to pull out themes and commonalities among narratives. Some examples include, intended audience, program focus, platform topics, technology, and challenges.

Face-to-face delivery of information and professional development can be difficult with librarians and professionals located across the USA and the world. These five interviewees share new opportunities and examples in the delivery of training and information in the field of librarianship without ever needing to leave an office or desk.

Podcasting in librarianship is a topic of modest popularity but it is typically used with students and at the academic library level where the topics of podcasts and libraries are addressed. The topics of podcasts, online radio broadcasts, and other technologies in librarian peer-to-peer instruction and professional development are uncharted territory in the field of scholarly research. This piece opens research to multiple opportunities in both practice and scholarship in how technology can aid in professional development and information delivery to peers and practitioners in the field.

The purpose of this paper is to explore the phenomena of Apple iPhone jailbreaking, a novel scenario where a company actively oppresses and discourages the co-creation of value and customisation of its products by loyal consumers.

This paper conducted a qualitative content and thematic analysis of online jailbreaker discourse to understand the motivations and reasons driving consumers to resist a brand to which they remain extremely loyal.

Three themes explain jailbreaker motivations: enhanced experience, individual right of self-expression and anti-hegemony. Further two themes explain the differing motivations driving hacktivists to create the “exploits” that are subsequently used by jailbreakers (liberating the masses; status and notoriety). Finally, an integrative conceptual model is provided to showcase how disparate theories of consumer behaviour are synthesised during this novel phenomena.

In contrast to previous work, the consumer activists featured in this paper are devoted to the brand and product they are resisting. Rather than switching to an alternative brand, these jailbreakers and hacktivists remain loyal to the product in a genuine effort to help the brand. Even more interesting is the brand actively oppressing these loyal consumers’ attempts to modify and, in some cases, improve their products. Overall, this paper highlights the contradictory relationship between Apple and some of its consumers and demonstrates how brand loyalty, dissatisfaction, resistance/activism and co-creation can co-exist within the same consumer–brand relationship.

Acting entrepreneurially in nascent industries is a complex endeavor characterized by uncertainty and ambiguity. Nevertheless, entirely new industries do emerge, often as a direct result of entrepreneurial behavior. We extend and apply discovery and creation approaches to study entrepreneurial behavior during industry emergence by means of qualitative analysis of a film about the personal computer (PC) industry℉s formative years. We find that discovery and creation behavior are fundamentally interrelated and share a common element: bricolage. Moreover, ideological activism is a major component of entrepreneurial behavior in a new industry℉s formative years during both creation and discovery processes. Implications for research and practice are discussed.