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Article
Publication date: 18 April 2008

Donald J. MacLaurin and Steve Wolstenholme

Purpose – The aim of this paper is to profile the casino gaming industry in Niagara Falls Canada, home to Canada's largest and busiest casino infrastructure. The research…

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Abstract

Purpose – The aim of this paper is to profile the casino gaming industry in Niagara Falls Canada, home to Canada's largest and busiest casino infrastructure. The research also investigated the larger role played by casino gaming to the overall tourism industry and economy of the greater Niagara Falls region. Design/methodology/approach – Research methods included a comprehensive literature review combined with a structured interview with a leading executive in Niagara casino resort operations. Findings – The Canadian gaming industry has experienced significant growth in revenues, participation rates, and employment in the last decade. Major shifts in the core customer base of Canadian Niagara casino resorts have occurred in the past decade as a result of major valuation changes between US and Canadian currencies, significant challenges in border crossings for US visitors to Canada and the growth and development of new casino resorts operated by the Seneca Indian nations in neighboring New York State. Originality/value – An up‐to‐date synopsis of current operating challenges and opportunities for the casino gaming sector in the Niagara region is provided. Results should be of interest to academics, gaming and tourism officials and potential investors.

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International Journal of Contemporary Hospitality Management, vol. 20 no. 3
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 May 1995

Ink transfer means for printing machine. In GB patent 2278574 David Edward McManamon describes an ink transfer means for a printing machine. It includes an application…

Abstract

Ink transfer means for printing machine. In GB patent 2278574 David Edward McManamon describes an ink transfer means for a printing machine. It includes an application roller to receive ink from an ink rail and transfer ink to print rollers for printing. A pair of wiper rollers are provided above and below the centre of the application roller and in close proximity to the surface. The wiper rollers are driven in opposite directions so that they effectively wipe the surface of the application roller. This prevents build up of ink and the associated ink misting, irrespective of the direction of rotation of the application roller.

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Pigment & Resin Technology, vol. 24 no. 5
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 28 June 2018

Sadegh Aliakbarlou, Suzanne Wilkinson and Seosamh B. Costello

The purpose of this paper is to improve the understanding of what clients value from contractors’ services. Understanding client values and the way by which clients…

Abstract

Purpose

The purpose of this paper is to improve the understanding of what clients value from contractors’ services. Understanding client values and the way by which clients perceive value will contribute to client-perceived value within contracting services.

Design/methodology/approach

A literature review was conducted to understand how clients perceive value in the construction industry. In addition, conducting expert interviews and document analysis helped in achieving the research purpose.

Findings

The findings show that values associated with time, cost and quality can be considered as important client values, while they are not exclusive values for assessing contractor service anymore. Construction clients are concerned about health and safety, low rate of environmental impact, guarantees, creativity, technology transfer, value for money, reliability and tangibles of their contractors’ services. In addition, they value their contractors’ behaviour, attitude and professionalism.

Research limitations/implications

The study has disseminated different client values, through classified outcomes, to make the knowledge area more available to construction service providers. This study’s findings helped in understanding client values and how clients perceive value from contractors’ services. With this information, contractors are able to provide better services to clients. Satisfactory delivery of the values identified in this study is believed to have the greatest impact on client-perceived value within contracting services. Developing a management strategy that recognises, prioritises and satisfactorily delivers these values is essential to ensure that highest level of client-perceived value is achieved.

Originality/value

The construction literature is focussed on traditional values related to time, cost and quality, while this study highlighted the role of values such as trust, commitment, communication and other non-result-ordinated values essential for achieving client satisfaction. This study’s findings proposed a new practical assessment concept to value construction contractor services.

Details

International Journal of Managing Projects in Business, vol. 11 no. 4
Type: Research Article
ISSN: 1753-8378

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Article
Publication date: 7 January 2019

Mandeep Saini, Mohammed Arif and Dennis J. Kulonda

This paper aims to investigate the potential challenges that hinder the effective transfer and sharing of tacit knowledge (knowledge communication [KC]) within a…

Abstract

Purpose

This paper aims to investigate the potential challenges that hinder the effective transfer and sharing of tacit knowledge (knowledge communication [KC]) within a construction supply chain (CSC).

Design/methodology/approach

This study identifies six challenges (through literature review) with 15 positive correlations between them. Quantitative methodology is used to validate those challenges and correlations between challenges. First, data are collected through semi-structured e-survey questionnaire. Afterwards, a Frequency and Kruskal–Wallis H test is run for initial validation of identified challenges. A correlation analysis is used to highlight the taxonomic relations between those challenges. Finally, the study establishes the rank order of the first and following challenges.

Findings

This study highlights that traditional ways of working with construction organisations are the predominant challenge that hinders effective transferring and sharing of tacit knowledge. The cause of challenges is the fragmented nature of CSC. Also, it brings out the correlation between those challenges. The study draws the conclusion and recommendation to implement KC within a CSC.

Originality/value

The study highlights the challenges that hinder KC in a construction process of a CSC. It establishes that the fragmented nature of the construction sector is not the first challenge that hinders implementation of transferring and sharing of tacit knowledge but somewhat traditional organisation structures and working processes. This is the first paper that investigates and tests the challenges in four dimensions and establishes the rank order of challenges with crucial distinction in a KC approach within a CSC.

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Article
Publication date: 1 February 2016

Ansgar Zerfass, Dejan Verčič and Markus Wiesenberg

The purpose of this paper is to examine the practices of positioning Chief Executive Officers (CEOs) and other top executives in the public sphere and approaches to manage…

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Abstract

Purpose

The purpose of this paper is to examine the practices of positioning Chief Executive Officers (CEOs) and other top executives in the public sphere and approaches to manage their communication activities.

Design/methodology/approach

A neo-institutional framework is used to explain the growth of CEO positioning in mediatisated societies. Research questions are derived from previous research and tested in a quantitative online survey with 512 heads of corporate communication in 21 countries across Europe and a qualitative survey with 42 communication leaders in 12 countries.

Findings

The majority of companies position their CEOs and/or other top executives, but only a minority guide these activities through a sound management process. European CEOs are primarily presented based on their functional and ethical competencies. A minority of communication leaders prefer the uniform positioning of their CEOs in different markets; others argue for localised approaches. More companies in high-power distance countries have a specific communication strategy for their CEOs, compared to companies in low-power distance countries. Significant differences were also identified between listed and privately owned companies.

Research limitations/implications

The study indicates the importance of CEO positioning from the perspective of corporate communication leaders. Investigating the expectations and experiences of CEOs themselves might provide additional insights.

Originality/value

The paper presents the first large-scale study on CEO positioning, informs practitioners on the state of practice in Europe and identifies knowledge that can be integrated into education of business and communications students alike.

Details

Journal of Communication Management, vol. 20 no. 1
Type: Research Article
ISSN: 1363-254X

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