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Despite several years of its implementation, the corporate social responsibility (CSR) strategy of Tullow Ghana has not been able to produce the desired results for host coastal communities in south-western Ghana. This inability has resulted in many community agitations, mistrust and unresolved conflicts between Tullow and the beneficiary communities of its CSR initiative. This paper aims to examine Tullow’s CSR programme by juxtaposing the company’s annual reports with beneficiary views on CSR need satisfaction in proximate communities to determine the effectiveness of the company’s communication strategy and its impact on the performance of the programme.

This study was conducted using both secondary and primary data. The secondary data comprised CSR reports from Tullow Oil Plc. and reflected the company’s attempts at addressing social, environmental and economic issues in its host communities of southwestern Ghana. At the time of this research (February-March 2015), only the 2012 and 2013 CSR reports were available, and so the researchers relied on the two reports for secondary data. These annual reports and other relevant documents were downloaded from the company’s website, as advised by officials of the company’s CSR programme. The primary data for the research were, however, collected using face-to-face interviews with leaders of the company’s host communities, and focus group discussions with a cross-section of ordinary residents of affected communities. In all, 20 community leaders (five chiefs, five stool secretaries and ten youth leaders) were interviewed on the nature and impact of Tullow?s CSR programme on the socio-economic development of host communities.

The study revealed that although Tullow’s reports show considerable CSR success in Ghana, the experiences of fishing communities in the country’s western region were largely inconsistent with the company’s reports on its CSR interventions for the fisher folks. The study also suggested that an improved community-outreach strategy is required to sanitise the relationship between Tullow and its CSR beneficiaries.

A limitation of the study is that there are no current CSR reports of the company. Moreover, researchers would have wished to talk directly to company officials instead of relying on the company’s website for reports.

This study has unearthed a new pathway to improving Tullow Ghana’s CSR strategy. Unlike previous studies that have proposed a top-down approach (Ackah-Baidoo, 2012, 2013; Hilson, 2014) or a bottom-up redress (Andrews, 2013) of the conflict between Tullow Ghana and its host communities, these researchers have argued that the conflict between Tullow and its beneficiaries is a communicative one and that mistrust is one of the underlying factors of such community agitations.

The study has pointed out that achieving an effective communication strategy is a shared responsibility between Tullow, the coastal fishing communities and third parties – NGOs, CSOs, and others. Tullow can help pursue this strategy by adopting a more inclusive CSR reporting and education. The current practice of uploading global reports on the company’s website is not helpful to the fishing community.

This study is an original piece of work with primary data collected directly from beneficiaries of the company’s activities. The study will contribute to CSR practice in Ghana particularly in the extractive sector.

A core responsibility of organizational leaders in a world of increasing competition for best talents is positioning right persons and plans for sustainable growth and progress of their respective organizations. However, attracting top talents for key positions is meaningless if it is not backed by winning retention or succession strategies. This paper aims to assess succession management techniques in the Nzema East District (NED) of Ghana to determine incumbent reliability on its own succession knowledge, practice and sustainability.

Through a cross-organizational investigation, this study used qualitative approaches to explore succession knowledge and practice as they relate to effective management and sustainability of selected NED organizations. In all, 60 purposively selected participants were involved in the study.

This study revealed not only that most NED organizational leaders have no succession plans but also that some senior management officials of these organizations, much as their subordinates, lack knowledge and practice of the concept altogether. It also emerged that a leadership succession paradox, where management expressed profound interest in succession planning (SP) learning and practice, adopting SP as a strategic tool and in using SP as insurance for sustainability of NED firms, but presides over the contrary, characterized much of NED management activity.

As a case study, this research is limited in terms of generalizability, but its implications are quite limitless.

The originality of this study lies in an emerging leadership succession paradox where business executives advocate what, in practice and theory, they are themselves opposed to. Contrary to the logic that we practice what we learn, succession management in NED organizations is not only unethical but also paradoxical. This study has not been published and is not being considered for publication anywhere else.

In recent times, employers are routinely advertising for position candidates with the capability to work with little or no supervision at all. This is probably because, as businesses strive to globalize operations, supervision has become both complex and expensive. While the general interest in employees with considerable levels of work autonomy may be a strategic one, particularly for banks, it is important to determine the impact of work autonomy on other critical success factors such as employee commitment to change management, innovativeness and quality supervisor-subordinate relationship. This study aims to examine the relationship between these variables by exploring the mediation effect of work autonomy on the relationship between employee innovativeness, quality of supervisor-subordination collaboration and employee commitment to change management in the banking sector of Ghana.

The study used quantitative empirical strategies involving the distribution of questionnaires to a randomly selected sample of 400 employees of selected banks in Ghana. Data, so collected, were analysed using the PLS-SEM Software.

Results of the study revealed significant relationships between the quality of supervisor-subordinate collaboration, innovativeness and commitment to change. The findings further established work autonomy as an explanatory variable between the three employee behaviours – innovativeness, quality of supervisor-subordinate connection and commitment to change.

The novelty of this study lies in the interplay of quality employee relations, innovative employee behaviour and commitment to change processes as refereed by work autonomy to promote effective change management activities in Ghanaian banks. The outcome of the study led to the development of a theoretical model for organizational change management.