Search results

1 – 10 of 57
To view the access options for this content please click here
Article
Publication date: 1 November 2018

Kristy Buccieri, Abram Oudshoorn, Tyler Frederick, Rebecca Schiff, Alex Abramovich, Stephen Gaetz and Cheryl Forchuk

People experiencing homelessness are high-users of hospital care in Canada. To better understand the scope of the issue, and how these patients are discharged from…

Abstract

Purpose

People experiencing homelessness are high-users of hospital care in Canada. To better understand the scope of the issue, and how these patients are discharged from hospital, a national survey of key stakeholders was conducted in 2017. The paper aims to discuss this issue.

Design/methodology/approach

The Canadian Observatory on Homelessness distributed an online survey to their network of members through e-mail and social media. A sample of 660 stakeholders completed the mixed-methods survey, including those in health care, non-profit, government, law enforcement and academia.

Findings

Results indicate that hospitals and homelessness sector agencies often struggle to coordinate care. The result is that these patients are usually discharged to the streets or shelters and not into housing or housing with supports. The health care and homelessness sectors in Canada are currently structured in a way that hinders collaborative transfers of patient care. The three primary and inter-related gaps raised by survey participants were: communication, privacy and systems pressures.

Research limitations/implications

The findings are limited to those who voluntarily completed the survey and may indicate self-selection bias. Results are limited to professional stakeholders and do not reflect patient views.

Practical implications

Identifying systems gaps from the perspective of those who work within health care and homelessness sectors is important for supporting system reforms.

Originality/value

This survey was the first to collect nationwide stakeholder data on homelessness and hospital discharge in Canada. The findings help inform policy recommendations for more effective systems alignment within Canada and internationally.

Details

Housing, Care and Support, vol. 22 no. 1
Type: Research Article
ISSN: 1460-8790

Keywords

To view the access options for this content please click here

Abstract

Details

The Rebirth of Bourbon: Building a Tourism Economy in Small-Town, USA
Type: Book
ISBN: 978-1-83867-711-4

To view the access options for this content please click here
Article
Publication date: 1 January 2006

Stephen W. Litvin and Elizabeth Fetter

The purpose of this research is to study the impact of the Spoleto, USA festival on the Charleston, SC hotel industry. Anecdotal evidence indicates that, while the highly…

Downloads
5710

Abstract

Purpose

The purpose of this research is to study the impact of the Spoleto, USA festival on the Charleston, SC hotel industry. Anecdotal evidence indicates that, while the highly successful event has benefited the community as a whole, hotels have not shared in the good fortune festival organizers and university‐sponsored economic studies indicate should have accrued.

Design/methodology/approach

Secondary data, obtained from Smith Travel Research, spanning four festival periods (2000‐2003), have been analyzed, comparing festival‐period hotel occupancy rates and average daily rates (ADRs) with non‐festival periods.

Findings

Neither Spoleto‐period hotel occupancy nor ADR were enhanced by the festival. Analysis indicated that local hotels are not receiving the expected festival‐driven benefits. The numbers indicate that Spoleto has caused more potential visitors to avoid the city than it has attracted.

Research limitations/implications

On a micro‐level, Charleston hotel and tourism officials learn about a festival's impact on their city. On a macro‐level, other cities and festival organizers may be encouraged to review their events to determine whether they are contributing to their local economy as expected. There is no suggestion that what has occurred in Charleston would necessarily occur elsewhere.

Practical implications

The paper is quite practical and should be of significant value to industry and governmental officials. The most significant contribution is making the stakeholders aware of an issue of importance that is easily overlooked.

Originality/value

This research offers a fresh look at an issue not previously specifically addressed. While a healthy body of research speaks to the positive benefits of festivals and special events, looking at the potential shortfalls from the hotel's perspective makes this paper of significant value.

Details

International Journal of Contemporary Hospitality Management, vol. 18 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

To view the access options for this content please click here
Book part
Publication date: 4 September 2020

Steve Coomes, Kim Huston and Mike Mangeot

Abstract

Details

The Rebirth of Bourbon: Building a Tourism Economy in Small-Town, USA
Type: Book
ISBN: 978-1-83867-711-4

To view the access options for this content please click here
Article
Publication date: 25 May 2012

Qi Yan, Hanqin Zhang and Mimi Li

Programming of festivals is more and more becoming a source from which the competitive advantages of the festivals may originate. This study aims to conceptualize the…

Downloads
2792

Abstract

Purpose

Programming of festivals is more and more becoming a source from which the competitive advantages of the festivals may originate. This study aims to conceptualize the dimensionality of programming quality of festivals and empirically test it and its relationships with the satisfaction and behavioral intention levels of festival visitors.

Design/methodology/approach

Structured interviews were conducted with 350 visitors to a cultural festival. Structural equation modeling (SEM) was utilized in the data analysis.

Findings

The programming quality of festivals was found to consist of six dimensions, namely diversity, stakeholder balance, incrementality, simultaneity, flexibility and linkage. Meanwhile, the positive effects of festival programming quality on the satisfaction and behavioral intention levels of festival visitors are confirmed.

Research limitations/implications

This study is limited for possible inexhaustiveness of the dimensions proposed and examined. Future research is needed to make the current measurement more rigorous, succinct and comprehensive.

Practical implications

This study can offer some valuable insights for festival planners and organizers to better design, operate and manage their festival to such an extent that the experiences of festival visitors are maximized, visitor satisfactions are enhanced, and re‐visits to future festivals facilitated.

Originality/value

This study makes its contribution to better understanding of festival programming quality, where artistic, emotional and technological aspects are integrated. This study aims to delineate the entirety of programming quality of festivals and its relationships to the satisfaction and behavioral intention levels of festival visitors.

To view the access options for this content please click here
Article
Publication date: 14 June 2011

Stephen Henderson

Whilst the debate rages between progressive and destructive considerations of economic development, this paper aims to develop thinking around the sustainable event and…

Downloads
8989

Abstract

Purpose

Whilst the debate rages between progressive and destructive considerations of economic development, this paper aims to develop thinking around the sustainable event and its contribution to competitive advantage.

Design/methodology/approach

The paper defines the sustainable event and considers different position that might be adopted by private and public sector organisations when addressing the triple bottom line of sustainable development.

Findings

Cost leadership strategies are unlikely to work and the event organiser must address competitive advantage via differentiation and focus strategies.

Practical implications

Event managers must gain a better understanding of the motivations of their audience in relation to sustainability and work towards clearer means to demonstrate that their event meets these sustainable development needs.

Originality/value

The intention being that if event organisers can see a competitive advantage in the sustainable event, their contribution to sustainable development will be increased.

Details

Worldwide Hospitality and Tourism Themes, vol. 3 no. 3
Type: Research Article
ISSN: 1755-4217

Keywords

To view the access options for this content please click here
Article
Publication date: 1 February 1992

Malcolm Getz

Mathematica is computer software from Wolfram Research, Inc. Mathematica provides an environment for manipulating mathematical ideas symbolically. For example, you can ask…

Abstract

Mathematica is computer software from Wolfram Research, Inc. Mathematica provides an environment for manipulating mathematical ideas symbolically. For example, you can ask Mathematica to factor[X2−Y2]and Mathematica will return: (X−Y)(X+Y). You can as easily deal with the equation for a line in algebra as take the derivative of a function in calculus, or solve an elaborate mathematical model in engineering or economics. Mathematica, then, allows you to use the language of mathematics with about the same terms as in a textbook and about the same ease as doing arithmetic on a calculator.

Details

The Bottom Line, vol. 5 no. 2
Type: Research Article
ISSN: 0888-045X

To view the access options for this content please click here
Article
Publication date: 1 January 1990

Malcolm Getz

With improved analytic methods, electronic tools are becoming practical to help library managers assess investments and improve their collecting programs within a given…

Abstract

With improved analytic methods, electronic tools are becoming practical to help library managers assess investments and improve their collecting programs within a given budget. Collection managers can use them to set goals, estimate costs, and review progress. One such tool is under development at OCLC. The Office of Research at OCLC, under the direction of Martin Dillon, has developed a prototype that draws on OCLC's bibliographic and holdings database and uses a compact disk. My description of this experimental analysis tool is pro tem as OCLC's design is still evolving. It deals with patterns in library collections and should prove useful to libraries employing the Conspectus or participating in the National Collections Inventory Program. Indeed, the OCLC prototype will involve significantly less effort and yield significantly more subtle reports than former methods.

Details

The Bottom Line, vol. 3 no. 1
Type: Research Article
ISSN: 0888-045X

To view the access options for this content please click here
Book part
Publication date: 26 November 2020

Federica Caboni

This chapter offers a specific point of view on the Town Centre retail, in ­order to develop a new way to enhance the customer retail experience in this place. The…

Abstract

This chapter offers a specific point of view on the Town Centre retail, in ­order to develop a new way to enhance the customer retail experience in this place. The combination of shopping over the Internet and the interactive technologies represents for Town Centre retailers one of the possible solutions in the creation of a multisensory experience for people living in and visiting this urban area. By welcoming the challenge of creating multisensory experiences, “bricks and mortar” stores need to integrate digital solutions to create and handle experiences. Customers can interact with people and contents via digital technologies such as Quick Response, Electrochromic Glass, Touch Systems, Outdoor Totems, Holographic Technology, and Augmented Reality. From the analysis of the academic literature emerges an agreement that the use of the Internet and interactive technologies are not totally exploited as tools able to revitalize the Town Centre retail and create animated, lively streets that offer multisensory experiences. Based on the above considerations, this chapter provides a theoretical model in order to create an immersive retail experience within the physical store by combining the use of the Internet to conduct shopping and the interaction with several kinds of technologies.

Details

Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey
Type: Book
ISBN: 978-1-80043-389-2

Keywords

To view the access options for this content please click here
Book part
Publication date: 16 December 2016

Lærke Højgaard Christiansen and Jochem J. Kroezen

Organizations are increasingly confronted with legitimacy threats related to the perceived social costs of their business activities. Despite a significant amount of…

Abstract

Organizations are increasingly confronted with legitimacy threats related to the perceived social costs of their business activities. Despite a significant amount of research on the responses of individual organizations, surprisingly limited attention has been paid to the collective activities firms may engage to address such issues. In this paper, we use institutional theory as a lens for an exploratory case study of Issue-Based Industry Collective (IBIC) action in the alcohol industry. Our findings identify a new organizational form, the IBIC and inspire new research avenues at the intersection of business collective action, social issues, and institutional theory.

1 – 10 of 57