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Article
Publication date: 21 November 2016

Greta Kliewer, Amalia Monroe-Gulick, Stephanie Gamble and Erik Radio

The purpose of this paper is to observe how undergraduate students approach open-ended searching for a research assignment, specifically as it affected their use of the discovery…

1317

Abstract

Purpose

The purpose of this paper is to observe how undergraduate students approach open-ended searching for a research assignment, specifically as it affected their use of the discovery interface Primo.

Design/methodology/approach

In total, 30 undergraduate students were provided with a sample research assignment and instructed to find resources for it using web tools of their choice, followed by the Primo discovery tool. Students were observed for 30 minutes. A survey was provided at the end to solicit additional feedback. Sources students found were evaluated for relevance and utility.

Findings

Students expressed a high level of satisfaction with Primo despite some difficulty navigating through more complicated tasks. Despite their interest in the tool and previous exposure to it, it was usually not the first discovery tool students used when given the research assignment. Students approached the open-ended search environment much like they would with a commercial search engine.

Originality/value

This paper focused on an open-ended search environment as opposed to a known-item scenario in order to assess students’ preferences for web search tools and how a library discovery layer such as Primo was a part of that situation. Evaluation of the resources students found relevant were also analyzed to determine to what degree the students understood the level of quality they exhibited and from which tool they were obtained.

Details

Library Hi Tech, vol. 34 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 19 March 2018

Stephanie Bramley, Caroline Norrie and Jill Manthorpe

People experiencing homelessness are being identified as a potentially vulnerable group in relation to gambling-related harm. The purpose of this paper is to explore the links…

Abstract

Purpose

People experiencing homelessness are being identified as a potentially vulnerable group in relation to gambling-related harm. The purpose of this paper is to explore the links between gambling-related harm and homelessness.

Design/methodology/approach

A scoping review of the English-language literature was conducted in 2016-2017 using a wide range of international sources. Qualitative content analysis was employed to code and identify key themes within the literature.

Findings

Five themes were identified: emerging knowledge about why people experiencing homelessness may participate in gambling; emerging knowledge about the prevalence of gambling within the homeless population; the likelihood that gambling-related harm is under-reported within the homeless population; emerging knowledge about the extent that people experiencing homelessness access gambling support services; and limited awareness about the potential impact of gambling participation among people experiencing homelessness.

Originality/value

The paper reviews research concerning the links between gambling, gambling-related harm and homelessness, which may be relevant to those working with people experiencing homelessness.

Details

Housing, Care and Support, vol. 21 no. 1
Type: Research Article
ISSN: 1460-8790

Keywords

Article
Publication date: 11 December 2017

Jill Manthorpe, Stephanie Bramley and Caroline Norrie

Opportunities to gamble have boomed in the UK in recent years, since the passing of the Gambling Act 2005. The implications of this for adults with care and support needs and for…

Abstract

Purpose

Opportunities to gamble have boomed in the UK in recent years, since the passing of the Gambling Act 2005. The implications of this for adults with care and support needs and for safeguarding services have not been greatly investigated. The purpose of this paper is to address the interface of how gambling affects adults with care and support needs in England and adult safeguarding.

Design/methodology/approach

This paper reports on the scoping review which focussed on adults with care and support needs and gambling-related harm. It also included literature on perpetrators who exploit adults with care and support needs to fund their own or others’ gambling. The overall aims of this scoping review were to explore what is known about gambling-related harm affecting adults with care and support needs, the gaps in the evidence base, and specifically to refine the interview questions for the wider study.

Findings

There is some evidence that adults with care and support needs experience or are at risk of gambling-related harm. There is, however, lack of data from safeguarding services about this affecting adults at risk and safeguarding practice and systems. A public health approach to gambling is advocated by some, as well as effective regulation and support for people who have problems with their own or others’ gambling.

Originality/value

Industry operators, practitioners, and policymakers are increasingly paying attention to gambling-related harm but there is a lack of focus on adults with care and support needs or implications for adult safeguarding.

Article
Publication date: 2 February 2022

Caroline Norrie, Stephanie Bramley, Valerie Lipman and Jill Manthorpe

The involvement of patients or members of the public within public health, health and social care and addictions services is growing in the UK and internationally but is less…

Abstract

Purpose

The involvement of patients or members of the public within public health, health and social care and addictions services is growing in the UK and internationally but is less common in gambling support services. The purpose of this study was to explore Patient and Public Involvement (PPI) infrastructures and engagement channels used in health and care services and debate their transferability to the gambling support sector (including research, education and treatment).

Design/methodology/approach

A narrative review examined data from six English language electronic databases, NHS evidence and grey literature covering the period 2007–2019. We identified 130 relevant items from UK literature. A workshop was held in London, England, with people with lived experience of gambling harm to seek their views on and applicability of the review findings to gambling services.

Findings

Synthesis of literature and workshop data was undertaken. Main themes addressed “What works” in relation to: building infrastructures and organising involvement of people with lived experience; what people want to be involved in; widening participation and sustaining involvement and respecting people with lived experience.

Practical implications

Examination of the literature about involvement and engagement of patients, service users and the public in public health, health and social care and addiction services provides potentially useful examples of good practice which may be adopted by gambling services.

Originality/value

The involvement of people with lived experience of gambling harms in gambling support services is under-explored, with little published evidence of what constitutes good practice amongst self-organising groups/networks/grassroots organisations or rights-based/empowerment-based approaches.

Details

Journal of Integrated Care, vol. 30 no. 2
Type: Research Article
ISSN: 1476-9018

Keywords

Abstract

Details

Understanding Decision-Making in Educational Contexts
Type: Book
ISBN: 978-1-80071-818-0

Open Access
Article
Publication date: 7 January 2025

Charlotte Meierdirk and Stephanie Fleischer

This study investigates management challenges, communication plans and crisis decision-making during the COVID-19 pandemic, plus highlights management excellence for future…

Abstract

Purpose

This study investigates management challenges, communication plans and crisis decision-making during the COVID-19 pandemic, plus highlights management excellence for future operations. Using Deloitte Consultancy’s (2015) time frames of organisational crisis management strategies: response, recovery and readiness, this article explores management approaches of the UK’s public sector organisations (PSO) during the COVID-19 pandemic.

Design/methodology/approach

A mixed-method approach consisting of a quantitative survey followed by semi-structured interviews was used. About 33 part-time master’s degree students on a business administration (MBA) course, who were also full-time managers in the UK’s healthcare, education and other PSOs, completed the survey. The survey responses were subsequently used to select nine participants for follow-up semi-structured online interviews.

Findings

Qualitative data showed the importance of speedy decisions and clarity of communication during the pandemic. Teamwork was seen as paramount to successful decision-making despite many changing job roles. On reflection, managers gained confidence in future crisis decision-making with the importance of sharing ideas between departments, but further reflection was needed to prepare for future challenges.

Research limitations/implications

One of the limitations to this research is that the participants are all part-time MBA students, and although they were all full-time managers in PSOs, they may be more critical of the status quo.

Practical implications

Practically, organisations would benefit from reflecting on their reaction to the pandemic and what can be learnt. It is clear the majority of the managers interviewed felt that after the pandemic the organisations just moved on and there was no in-depth reflection on what had happened; the last stage of Deloitte’s (2015) model was never fully realised. The post-pandemic phase is an area that would benefit from further research, as it has now been over four years since the beginning of the pandemic, and some of the positives, such as teamwork and a sense of belonging, seem to have been lost. The pandemic has left organisations with staff absences and long-term illnesses; last year alone workplace absences cost the UK economy £32.7bn (Nolsoe, 2014). To survive, organisations have to be resilient, responsive and flexible. The next challenge will emerge from navigating times of austerity and the need for PSOs to restructure post-pandemic, an area that would benefit from further research.

Originality/value

The COVID-19 pandemic was a crisis that impacted all organisations, including their goals, operations and employees. It was clear that the amount of planning was vast, but as soon as the pandemic was over, quite a few of the organisations went back to the status quo and the “readiness stage” did not happen. The smaller organisations were more likely to reflect and improve than the larger ones.

Details

European Journal of Management Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2183-4172

Keywords

Article
Publication date: 27 August 2021

Stephanie Kay Ann Cheah and Brian Low

The transition from fossil fuels to renewable energy such as solar energy is difficult and requires significant ongoing public policy marketing initiatives. Drawing on…

Abstract

Purpose

The transition from fossil fuels to renewable energy such as solar energy is difficult and requires significant ongoing public policy marketing initiatives. Drawing on institutional theory, this paper aims to explore how public policy marketing initiatives through institutional narratives and discourses legitimize solar energy's sustainable consumption in a developing economy.

Design/methodology/approach

Using a post-structuralist approach, the authors undertook a thematic analysis to study the process of sustainable consumption. The authors conducted face-to-face interviews with key stakeholders in the solar energy sector and complemented the primary data with secondary analysis of archived published materials and podcasts.

Findings

First, narratives on conformance rules and regulations (regulatory legitimacy) are significant sustainable consumption predictors of solar energy. However, the top-down regulatory legitimation narrative alone is insufficient to overcome poorly developed taken-for-granted (cognitive legitimacy) and morally correct consumption behavior (normative legitimacy), especially among the general population. Second, while consumption is primarily seen as a micro-level, residential and commercial customers phenomenon, the intersecting macro- (government) and meso-levels' (industry/market) narratives and discourses influence and direct micro-level consumption.

Originality/value

Future research agenda on legitimizing the sustainable consumption of solar energy needs to consider the dynamic interactions of institutional narratives and discourses through the lens of institutional theory and practice. Sustained, bold and provident government interventions and actions through market structure and policy issues play a crucial role in the consumption process, particularly in developing economies.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 34 no. 5
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 11 October 2019

Stephanie Best, Arja Koski, Lynne Walsh and Päivi Vuokila-Oikkonen

The purpose of this paper is to investigate the use of innovative teaching methods and share a four-step model, to promote the use of co-production in mental health practice.

Abstract

Purpose

The purpose of this paper is to investigate the use of innovative teaching methods and share a four-step model, to promote the use of co-production in mental health practice.

Design/methodology/approach

The case study approach highlights three real-life examples of day to day experiences in mental health nurse education with innovative approaches to sharing and developing co-production skills and attitudes in mental health student nurses.

Findings

The case studies highlight three settings where undergraduate mental health nurses experience co-production through a world café event and dialogical community development. Common themes include setting the environment, developing a common aim and relationship building.

Research limitations/implications

A limitation of this paper is that only three case studies are provided, further examples would provide a greater pool of exemplars for others to draw on. However, by focusing upon student nurse education in learning environment, these examples are transferable to other settings.

Practical implications

The practical applications are summarised in a four-step model that can help develop co-productive teaching methods; enable educators to set the climate and generate an understanding of co-production that empowers students and service users.

Social implications

The emphasis and relevance of promoting co-productive working habits early on in nurses’ mental health nursing careers will enable them to raise awareness of future social implications for a range of client groups.

Originality/value

This paper focuses upon mental health student nurses whilst providing an innovative model to facilitate co-production experiences applicable in a range of settings.

Details

The Journal of Mental Health Training, Education and Practice, vol. 14 no. 6
Type: Research Article
ISSN: 1755-6228

Keywords

Article
Publication date: 23 November 2020

Lauren T. Meaux, Stephanie C. Doran and Jennifer M. Cox

Unconscious biases against certain groups aid in forming assumptions which may be promulgated in the USA via popular news media linking rare but memorable violent acts with…

Abstract

Purpose

Unconscious biases against certain groups aid in forming assumptions which may be promulgated in the USA via popular news media linking rare but memorable violent acts with specific groups. However, the relationship between marginalized group association, assumptions regarding the motive for violent acts and individual media consumption has never been directly examined. This study aims to directly examine this relationship.

Design/methodology/approach

In the present study, individuals read a vignette of a mass shooting in which the perpetrator’s implied religion (i.e. Islam or unknown religion) was manipulated. Participants then indicated their assumptions regarding motive (i.e. terrorism or mental illness) and personal media consumption habits.

Findings

Contrary to hypotheses, differences in assumed motive based on implied religion were not found; participants were not more likely to associate an assumed Muslim perpetrator with terrorism as a motive or consider the assumed non-Muslim perpetrator to be mentally ill.

Originality/value

These unexpected findings are discussed in the context of the data-collection period, which coincidentally overlapped with a well-publicized act of domestic terrorism that led to a unique national debate regarding biased news coverage and associations between religion, ethnicity, terrorism and mental illness.

Details

Journal of Aggression, Conflict and Peace Research, vol. 12 no. 4
Type: Research Article
ISSN: 1759-6599

Keywords

Article
Publication date: 1 December 1998

Nerilee Hing, Vivienne McCabe, Peter Lewis and Neil Leiper

This paper reviews recent trends in major hospitality sectors in the Asia‐Pacific region. Observes that the meetings, incentives, conventions and exhibitions (MICE), backpacker…

16013

Abstract

This paper reviews recent trends in major hospitality sectors in the Asia‐Pacific region. Observes that the meetings, incentives, conventions and exhibitions (MICE), backpacker, and bed and breakfast sectors are growing, characterised by burgeoning market demand, proliferation of specialist infrastructure, sector‐specific education and training, and dedicated development and marketing strategies. The casino sector is facing major challenges, seeing declining demand in some areas. Competitive forces are evident in the licensed clubs sector, where a proliferation of gambling options has undermined traditional sources of revenue. Conversely, the hotel and restaurant sectors can be considered mature. There is increased attention to facilities development, asset management, market segmentation and use of new technologies, and the restaurant sector appears focused on product revitalisation. Concludes that the recent economic turmoil in Asia will no doubt produce new challenges, as well as opportunities, in the lead up to the next millennium.

Details

International Journal of Contemporary Hospitality Management, vol. 10 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

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