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Article
Publication date: 1 December 1994

Stelios Milonakis and Mohamed Zairi

Examines three market leaders, referred to as RST, XYZ and ABC, andshows their understanding of the quest for quality and the management ofemployee development. The…

Abstract

Examines three market leaders, referred to as RST, XYZ and ABC, and shows their understanding of the quest for quality and the management of employee development. The evidence is that continuous improvement practices are a tribute to the “West” in the face of the Japanese challenge.

Details

Training for Quality, vol. 2 no. 3
Type: Research Article
ISSN: 0968-4875

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