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Article
Publication date: 12 February 2018

Leading organizational transformation: an action research study

Filomena Canterino, Stefano Cirella and Abraham Baruch (Rami) Shani

The purpose of this paper is to address a specific gap in the literature that centers on individual perspective of leadership within the context of organizational…

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Abstract

Purpose

The purpose of this paper is to address a specific gap in the literature that centers on individual perspective of leadership within the context of organizational transformation. It explores synergies between leadership, analyzed as a combination of individual and plural perspectives, and managerial drivers relating to organizational transformation (communicating, mobilizing, and evaluating).

Design/methodology/approach

The study examines a complex organizational transformation initiative faced by an Italian, family-owned fashion design company through an action research project.

Findings

The results illustrate that context may play a role in accelerating the implementation of plural forms of leadership and their effectiveness during some phases of transformation. Specific emerging manifestations of leadership and synergies with transformation drivers are identified.

Research limitations/implications

This is a single case study derived from an action research project. Although the approach is congruent with the nature of the phenomenon and the purpose of the study, it does not aim for generalizability, and as such further empirical investigation is advocated.

Originality/value

The paper offers an original perspective on leadership of organizational transformation, discussing in particular the co-existence of individual and plural leadership and the role of context.

Details

Journal of Managerial Psychology, vol. 33 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMP-12-2016-0393
ISSN: 0268-3946

Keywords

  • Transformational leadership
  • Action research
  • Organizational change
  • Leadership
  • Plural leadership
  • Transformation drivers

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Book part
Publication date: 10 August 2018

Agents of Change: Insights from Three Case Studies of Hospital Transformations

Danielle A. Tucker and Stefano Cirella

In the context of organizational change, identifying, and organizing the various roles of change agents remains a challenge for practitioners and scholars alike. This…

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Abstract

In the context of organizational change, identifying, and organizing the various roles of change agents remains a challenge for practitioners and scholars alike. This chapter examines how different agents can enable an effective change process. Empirical evidence from three hospitals illustrates the process of transformation and its underlying arrangements to identify agents and their roles. The findings underline the importance of designing a coherent system of agents, determining where they come from, their role during the process, and how this may change throughout the change process. Managerial choices in the cases are discussed, leading to implications for theory and practice.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620180000026008
ISBN: 978-1-78756-351-3

Keywords

  • Change agents
  • champions
  • opinion leaders
  • integrators
  • change roles
  • hospital transformation
  • lateral organizations

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Article
Publication date: 10 June 2014

Team creativity: A complex adaptive perspective

Stefano Cirella, Giovanni Radaelli and Abraham B. (Rami) Shani

This study aims at narrowing a high level of fragmentation in the knowledge on the topic of team creativity (TC) that plays a fundamental role in enhancing an…

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Abstract

Purpose

This study aims at narrowing a high level of fragmentation in the knowledge on the topic of team creativity (TC) that plays a fundamental role in enhancing an organization's delivery systems and market position by mapping available knowledge within a proposed framework. Although there is a wealth of knowledge on the topic, this fragmentation as revealed by past research limits the comprehensive understanding of the subject.

Design/methodology/approach

A literature review was used to gather evidence about the key concepts in the fields of management, organization and innovation. This evidence is mapped against the backdrop of a complex adaptive perspective, as creativity is perceived as the product of micro-social units within the context of macro-social systems.

Findings

The great number of concepts found in literature are organized into a framework that distinguishes relevant inputs that can affect team functioning; relevant mediators for TC; and TC outcomes. The framework is reviewed and discussed within the context of the social systems in which the team is embedded.

Originality/value

TC is one of the most fertile research streams within the research field of innovation, and yet it suffers from a fragmentation that limits a deeper level of understanding and the advancement of actionable knowledge from taking place. An integrative theoretical perspective of micro- and macro-social systems gives researchers new insights into the interconnection between the numerous findings already found in the literature and gives a clear direction for future research.

Details

Management Research Review, vol. 37 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/MRR-12-2012-0261
ISSN: 2040-8269

Keywords

  • Team creativity
  • Complex adaptive theory
  • Micro-social systems

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Article
Publication date: 7 October 2014

Nuts and bolts of team creativity: Critical evidence to achieve desired results

– This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The great number of concepts found in literature are organized into a framework that distinguishes relevant inputs that can affect team functioning; relevant mediators for team creativity (TC) and TC outcomes. The framework is reviewed and discussed within the context of the social systems in which the team is embedded.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 30 no. 11
Type: Research Article
DOI: https://doi.org/10.1108/SD-09-2014-0136
ISSN: 0258-0543

Keywords

  • Team creativity
  • Complex adaptive theory
  • Micro-social systems

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Book part
Publication date: 10 August 2018

Prelims

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Abstract

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620180000026012
ISBN: 978-1-78756-351-3

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Book part
Publication date: 10 August 2018

About the Authors

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Abstract

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620180000026011
ISBN: 978-1-78756-351-3

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Article
Publication date: 9 July 2020

Design sprint for SMEs: an organizational taxonomy based on configuration theory

Stefano Magistretti, Claudio Dell'Era and Nicola Doppio

Design approaches to innovation are booming in both the academic and practitioner worlds. Tech giants are proposing different methodologies to develop technological…

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Abstract

Purpose

Design approaches to innovation are booming in both the academic and practitioner worlds. Tech giants are proposing different methodologies to develop technological innovation leveraging design principles, for example, Amazon with working backward and Google with Design Sprint. However, little is known on the role of these methodologies in managing the knowledge translation among different stakeholders. This paper aims to investigate how Design Sprint approaches can face digital challenges and foster collaborations.

Design/methodology/approach

Through interviews and participatory observations of ten exploratory cases of SME adoption of the Design Sprint methodology, data were collected, organized, clustered and then validated. Furthermore, by adopting a configuration theory perspective, the data have been processed to contribute to the emergence of two Design Sprint organizational taxonomy.

Findings

Competences, type of design challenge and the process followed emerge from the cases as key drivers of different Design Sprint configurations. Moreover, the configuration theory helped in identifying two Design Sprint taxonomies named Willing and Wondering configurations. Finally, the paper provides managers with practical guidelines on how to leverage these configurations to make this approach more effective for SMEs and how this method helps the knowledge translation.

Originality/value

The value and originality of the paper are in defining Design Sprint from a theoretical point of view and offering practical guidelines on how to adapt it to the particular context of collaborative digital environments of SMEs. Moreover, it contributes to enlarging the relevance of configurational theory in the creative industries.

Details

Management Decision, vol. 58 no. 9
Type: Research Article
DOI: https://doi.org/10.1108/MD-10-2019-1501
ISSN: 0025-1747

Keywords

  • Design sprint
  • Configuration theory
  • SMEs
  • Design thinking
  • Knowledge sharing

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Article
Publication date: 9 December 2019

To greener pastures: An action research study on the environmental sustainability of humanitarian supply chains

Mohammad Hossein Zarei, Ruth Carrasco-Gallego and Stefano Ronchi

While humanitarian supply chains (HSCs) inherently contribute to social sustainability by alleviating the suffering of afflicted communities, their unintended adverse…

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Abstract

Purpose

While humanitarian supply chains (HSCs) inherently contribute to social sustainability by alleviating the suffering of afflicted communities, their unintended adverse environmental impact has been overlooked hitherto. This paper draws upon contingency theory to synthesize green practices for HSCs, identify the contingency factors that impact on greening HSCs and explore how focal humanitarian organizations (HOs) can cope with such contingency factors.

Design/methodology/approach

Deploying an action research methodology, two-and-a-half cycles of collaboration between researchers and a United Nations agency were completed. The first half-cycle developed a deductive greening framework, synthesizing extant green practices from the literature. In the second and third cycles, green practices were adopted/customized/developed reflecting organizational and contextual contingency factors. Action steps were implemented in the HSC for prophylactics, involving an operational mix of disaster relief and development programs.

Findings

First, the study presents a greening framework that synthesizes extant green practices in a suitable form for HOs. Second, it identifies the contingency factors associated with greening HSCs regarding funding environment, stakeholders, field of activity and organizational management. Third, it outlines the mechanisms for coping with the contingency factors identified, inter alia, improving the visibility of headquarters over field operations, promoting collaboration and resource sharing with other HOs as well as among different implementing partners in each country, and working with suppliers for greener packaging. The study advances a set of actionable propositions for greening HSCs.

Practical implications

Using an action research methodology, the study makes strong practical contributions. Humanitarian practitioners can adopt the greening framework and the lessons learnt from the implementation cycles presented in this study.

Originality/value

This is one of the first empirical studies to integrate environmental sustainability and HSCs using an action research methodology.

Details

International Journal of Operations & Production Management, vol. 39 no. 11
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-12-2018-0703
ISSN: 0144-3577

Keywords

  • Humanitarian logistics
  • Contingency theory
  • Environmental sustainability
  • Green practices
  • Action research
  • Collaborative management research

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Article
Publication date: 27 January 2021

Socially responsible human resource practices and hospitality employee outcomes

Tuan Trong Luu

This paper aims to unfold the mediation mechanism of job crafting, through which socially responsible human resource practices (SRHR practices) influence work…

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Abstract

Purpose

This paper aims to unfold the mediation mechanism of job crafting, through which socially responsible human resource practices (SRHR practices) influence work meaningfulness and job strain among hospitality employees. It also seeks to unravel the moderating effect of authentic leadership on this indirect relationship.

Design/methodology/approach

Three survey waves were conducted to collect data from 825 employees and 128 managers from 34 four- or five-star hotels in two major cities in Vietnam. The data were analyzed through structural equation modeling to test the hypothesized relationships.

Findings

The results lent credence to the positive relationship between SRHR practices and employees’ meaningfulness of work as well as the negative nexus between SRHR practices and employees’ job strain. These relationships were mediated by employee engagement in job crafting. The results further revealed that authentic leadership functioned as a negative moderator for the impact of SRHR practices on job crafting as well as the indirect effects of SRHR practices on the two employee outcomes via job crafting.

Practical implications

The findings suggest to hospitality organizations that employees may find their work more meaningful and less stressful if they implement SRHR practices to enable them to craft their tasks. Hospitality organizations should also realize the role of authentic behavior among managers in stimulating employee job crafting behavior particularly when SRHR practices are not fully in place.

Originality/value

This study advances the understanding of the mechanisms that translate SRHR practices into hospitality employee outcomes. This work also extends the contingency perspective in the HRM literature by unraveling authentic leadership as a contingency for the impacts of SRHR practices.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJCHM-02-2020-0164
ISSN: 0959-6119

Keywords

  • Authentic leadership
  • Job crafting
  • Job strain
  • Meaningfulness of work
  • Socially responsible human resource practices (SRHR practices)

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