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Article
Publication date: 25 November 2019

Stefan Koch and Philipp Artmayr

The purpose of this paper is to focus on user innovation strategies and their stability in the video game industry. The main research questions addressed are whether a…

Abstract

Purpose

The purpose of this paper is to focus on user innovation strategies and their stability in the video game industry. The main research questions addressed are whether a significant portion of video game companies employ user innovation, and how these strategies are showing signs of success and evolve over time.

Design/methodology/approach

From various online data sources, information was extracted for 2,003 video game companies and 3,923 video games and analyzed using quantitative statistical approaches.

Findings

The analysed data show that a significant proportion of video game companies rely on user innovation-related strategies. If user innovation possibilities are provided, user ratings also tend to be higher. Over time, this strategy of enabling user innovation becomes more prevalent, but companies do also abandon such strategies or use them selectively. Especially, never employing them is associated with decreased company lifespan.

Originality/value

This is the first paper providing a large-scale insight into the evolution of user innovation strategies in an industry.

Details

European Journal of Innovation Management, vol. 23 no. 5
Type: Research Article
ISSN: 1460-1060

Keywords

Open Access
Article
Publication date: 18 January 2019

Christian Barth and Stefan Koch

In the last years the penetration of enterprise resource planning (ERP) systems within small, medium and large organizations increased steadily. Organizations are forced…

16049

Abstract

Purpose

In the last years the penetration of enterprise resource planning (ERP) systems within small, medium and large organizations increased steadily. Organizations are forced to adapt their systems and perform ERP upgrades in order to react to rapidly changing business environments, technological enhancements and rising pressure of competition. The purpose of this paper is to focus on the critical success factors for such projects.

Design/methodology/approach

The paper is based on a literature review and qualitative interviews with CEOs, CIOs, ERP consultants and project managers who recently carried out ERP upgrade projects in their respective organizations.

Findings

This paper identifies 14 critical success factors for ERP upgrade projects. Amongst others, effective project management, external support, the composition of the ERP team and the usage of a multiple system landscape play a key role for the success of the ERP upgrade. Furthermore, a comparison to the critical success factors for ERP implementation projects was conducted, and even though there are many similarities between these types of projects, several differences emerged.

Originality/value

ERP upgrade projects have a huge impact on organizations, but their success and antecedents for it are currently under-researched.

Details

Industrial Management & Data Systems, vol. 119 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 12 June 2017

Stefan Koch and Franziska Tritscher

This paper aims to analyze influences on the adoption of an application launched by some airlines and independent providers, called “social seating”, which is based on…

1520

Abstract

Purpose

This paper aims to analyze influences on the adoption of an application launched by some airlines and independent providers, called “social seating”, which is based on user profiles from or similar to social networks. These applications have not been widely successful, and therefore constitute an interesting exception within the area of social networking, warranting further investigation.

Design/methodology/approach

An empirical study based on the technology acceptance model and using survey methodology has been undertaken to understand antecedents of adoption and use of such applications.

Findings

Results show a consistent influence of perceived ease of use on perceived usefulness, as well as a strong role of privacy and data security.

Research limitations/implications

Due to the limited adoption, the actual use could only be investigated using a small data set, while the majority of results rely on stated intentions.

Originality/value

This is one of a few studies that focuses on a social networking application that both crosses into the physical world, and that has been very limited in adoption and success.

Details

Journal of Hospitality and Tourism Technology, vol. 8 no. 2
Type: Research Article
ISSN: 1757-9880

Keywords

Article
Publication date: 1 August 2001

Edward Bernroider and Stefan Koch

In this paper we detail the results from an empirical study concerning differences in characteristics of the enterprise resource planning (ERP) system selection process…

9730

Abstract

In this paper we detail the results from an empirical study concerning differences in characteristics of the enterprise resource planning (ERP) system selection process between small or medium and large sized organizations. In particular we address the fields of software packages considered and chosen, the weights assigned to different selection criteria, the size and structure of the team responsible for the decision, the methods employed and the effort expended.

Details

Business Process Management Journal, vol. 7 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 11 May 2015

Stefan Koch and Duygu Inanc

This paper aims to report findings from an exploratory empirical study focusing on an application of mass customization in financial services. Based on the study of…

1429

Abstract

Purpose

This paper aims to report findings from an exploratory empirical study focusing on an application of mass customization in financial services. Based on the study of configurations and usage data, the authors evaluate a series of hypotheses relating to the interplay of adoption and usage by customers.

Design/methodology/approach

The study is based on quantitative analysis of data from a Turkish bank which offers customizable credit cards, encompassing both configurations as well as credit card usage.

Findings

The results confirm that trial-and-error learning will not end with product definition, but will continue afterwards and lead to changes in customization. Especially active usage length shows a significant positive effect on the number of changes. The effect of base category usage could only partly be confirmed for changes, but was significant for adoption. It was also found that a series of smaller changes in a limited number of attributes has a higher likelihood than a smaller number of changes in a large number of aspects.

Research limitations/implications

The study uses data from a single financial service provider, from a specific country. In addition, anonymized data on adoption and usage were used, thus demographic data as well as subjective measures from customers were not available.

Practical implications

The results highlight the importance of specifying the correct solution space, as the authors could at least partially confirm the negative effect of both a large number of options, as well as basing on alternatives rather than attributes on several levels. Although overall mass customization seems less interesting than traditional credit cards, the authors discuss several positive implications for financial sector companies from offering this option.

Originality/value

The paper extends current literature in focusing for the first time on mass customization for financial services. In addition, this is the first study using longitudinal data on adoption and modification of mass-customized solutions to analyze the long-term behavior of usage.

Details

Journal of Services Marketing, vol. 29 no. 3
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 August 2004

Peter Cilek, Wolfgang Janko, Stefan Koch, Andreas Mild and Alfred Taudes

The economic justification of investments in information technology (IT) is a basic issue for IT management in private and in public‐sector organisations. Usually, the…

1067

Abstract

The economic justification of investments in information technology (IT) is a basic issue for IT management in private and in public‐sector organisations. Usually, the expenses made for any investment are compared to the cost saved. While the costs for implementing a new system are uncertain, only a small percentage of the benefits accrues as cost savings given the type of IT systems used today and the particularities of the public‐sector. In this paper, we present a methodology for the monetary quantification of the benefits resulting from the introduction of a modern IT application and demonstrate its use on the basis of a case of prison administration.

Details

Journal of Enterprise Information Management, vol. 17 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

Content available
Article
Publication date: 12 June 2017

Ahmet B. Ozturk

453

Abstract

Details

Journal of Hospitality and Tourism Technology, vol. 8 no. 2
Type: Research Article
ISSN: 1757-9880

Open Access
Article
Publication date: 23 August 2021

Stefan Dreisiebner, Sophie März and Thomas Mandl

The purpose of this study is to explore the impact of the Covid-19 crisis at the level of individual information behavior among citizens from the German-speaking…

1959

Abstract

Purpose

The purpose of this study is to explore the impact of the Covid-19 crisis at the level of individual information behavior among citizens from the German-speaking countries, Austria, Germany and Switzerland.

Design/methodology/approach

An online survey was conducted among 308 participants gathered through convenience sampling in April and May 2020, focusing on how citizens changed their mix and usage intensity of information sources and according to which criteria they chose them during the Covid-19 crisis. A Wilcoxon signed-rank test was used for testing central tendencies. Effect sizes were considered to support the interpretation.

Findings

The results show first that the Covid-19 crisis has led to an increased demand for reliable information. This goes alongside a significant increased use of public broadcasting, newspapers and information provided by public organizations. Second, the majority (84%) of the participants reported being satisfied with the information supply during the Covid-19 crisis. Participants who were less satisfied with the information supply used reliable sources significantly less frequently, specifically public television, national newspapers and information provided by public organizations. Third, the amount of Covid-19-related information led some participants to a feeling of information overload, which resulted in a reduction of information seeking and media use.

Originality/value

This paper is one of the first to analyze changes of information behavior patterns of individuals during crises in the current information environment, considering the diversity of resources used by individuals.

Details

Journal of Documentation, vol. 78 no. 7
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 28 October 2010

Joshua Doane, Judy A. Lane and Michael J. Pisani

Volume 25 celebrates the 25th year of publication for the American Journal of Business (AJB). Launched by eight MAC schools of business in March 1986, the Journal has…

Abstract

Volume 25 celebrates the 25th year of publication for the American Journal of Business (AJB). Launched by eight MAC schools of business in March 1986, the Journal has featured more than 700 authors who have contributed more than 330 research articles at the intersection of theory and practice. From accounting to marketing, management to finance, the Journal prominently covers the breadth of the business disciplines as a general business outlet intended for both practitioners and academics. As the Journal reaches out beyond the MAC in sponsorship, authorship, and readership, we assess the Journal’s first quarter century of impact.

Details

American Journal of Business, vol. 25 no. 2
Type: Research Article
ISSN: 1935-5181

Keywords

Open Access
Book part
Publication date: 1 May 2019

Nicolaj Frederiksen, Lasse Fredslund and Stefan Christoffer Gottlieb

Strategic partnerships and construction supply chain management are claimed to improve productivity through their capabilities of managing internal and external relations…

Abstract

Purpose

Strategic partnerships and construction supply chain management are claimed to improve productivity through their capabilities of managing internal and external relations between stakeholders. Thus, this study aims to present an analysis of a major Danish contractor group’s efforts to increase performances by building trust and long-term relationships across stakeholders of complex building projects with use of these managerial initiatives.

Design/Methodology/Approach

Scrutinising the social reality of the group, neo-institutional theory provides the analytical lens of an interpretivist case study drawing on empirical data (i.e. interviews and observations) collected through one year of enrolment in the group.

Findings

Findings reveals that internal organisational circumstances negatively influence the efforts to implement logics of strategic partnerships and construction supply chain management. Nevertheless, we propose organisational practitioners to obtain the perspectives of hybridisation as a fruitful concept for creating productive interactions between otherwise distinct managerial logics.

Research Limitations/Implications

The triangulation of the interpretivist data is limited to generalisations based on only one group operating in the Danish construction industry. However, the assumption is that critical implications of hybridity address generic issues across the industry.

Practical Implications

Organisational practitioners should experiment with hybridity of managerial mechanisms and dynamics, which potentially can influence the construction industry positively by innovating the operational performances in the entire value chain.

Originality/Value

The inquiry contributes to the puzzle of integrating strategic partnerships and construction supply chain management by rethinking dualism of logics generating alternatives of how hybridity can increase performance by combining various aspects of managerial initiatives.

Details

10th Nordic Conference on Construction Economics and Organization
Type: Book
ISBN: 978-1-83867-051-1

Keywords

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