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Article
Publication date: 6 April 2021

Stefan Groschl

This study aims to provide an understanding of the multi-layered managerial and organizational challenges of mega sporting events such as the Olympic and Paralympic Games…

Abstract

Purpose

This study aims to provide an understanding of the multi-layered managerial and organizational challenges of mega sporting events such as the Olympic and Paralympic Games, identify key competencies that address the complexities and uncertainties when planning and organizing the Olympic and Paralympic Games and provide a framework to classify sporting events according to their complexity and uncertainty.

Design/methodology/approach

This study uses in-depth semi-structured interview with key organizing actor of the Olympic and Paralympic Games in Rio in 2016.

Findings

Planning and organizing complex and long-term mega sporting events such as the Olympic and Paralympic Games require a set of key competencies, including a range of soft skills (collaboration, negotiation, communication), goal-setting, persistence and resilience, paradox thinking and timing.

Originality/value

Presenting the findings in an unedited and raw interview format provides practitioners and scholars alike with unfiltered and rich data that allows to choose, apply and adapt key competencies and heuristics from Rio 2016 to their own mega sporting projects or research agendas; allows to differentiate between sporting events according to their complexity and uncertainty.

Details

Sport, Business and Management: An International Journal, vol. 11 no. 4
Type: Research Article
ISSN: 2042-678X

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Article
Publication date: 8 March 2011

Stefan Gröschl

The study aims to explore major internationally operating hotel groups and their corporate diversity statements. An understanding of these statements is critical for the…

Abstract

Purpose

The study aims to explore major internationally operating hotel groups and their corporate diversity statements. An understanding of these statements is critical for the analysis of workforce diversity actions, as they shape the policy framework and basis for any diversity management (DM) program or initiative.

Design/methodology/approach

The study applied a qualitative content analysis of corporate web sites. The analysis and evaluation of the data was not treated in statistical terms or in any quantifiable measures due to the study's rather exploratory and inductive nature. Moving away from traditional forms of validity and reliability, this study applied Denzin and Lincoln's authenticity criteria.

Findings

Most of the selected hotel companies with diversity management strategies and policies need to communicate their diversity management activities and actions more extensively and clearly via their corporate web sites to help support employee recruitment efforts, attraction of talents with different educational and cultural backgrounds, development of multiple (minority) supplier relations and corporate social responsibility (CSR) image, and accessibility into new markets.

Research limitations/implications

This study should be seen as a starting point with some of the arguments and conclusions to be reconfirmed with more case‐study based explorations of corporate DM policies and their translation into operational actions and programs.

Practical implications

Communicating in a more effective and structured way, corporate or operational diversity strategies and activities via corporate web sites will provide hotel organizations with a key sustainable competitive advantage in talent recruitment, CSR and market accessibility.

Originality/value

This study provides a starting point for better understanding corporate diversity management in the global hotel industry.

Details

International Journal of Contemporary Hospitality Management, vol. 23 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 1 November 1999

Stefan Gröschl and Liz Doherty

Presents the findings of a research project which analysed diversity management approaches, and in particular the ethnic minority policies of international hotel chains…

Abstract

Presents the findings of a research project which analysed diversity management approaches, and in particular the ethnic minority policies of international hotel chains operating in San Francisco. The primary research was based on the work of Kandola and Fullerton (1994) and included questionnaires and interviews with seven human resource directors. The study did not intend to create a representative sample or to explore diversity management practices in general. It concentrated on gathering in‐depth data on hotels which were expected to have the most advanced policies and practices in the area of diversity management and equal opportunities. Most of the sample hotels implemented a “reactive diversification strategy” which tolerates, but does not expressly value, the diversity of a workforce. Therefore, many of the sample hotels could be categorised as plural organisations which focus on affirmative action programmes required by law and equal opportunity training. To achieve some of the benefits of diversity promoted by supporters of diversity management, the hotels would have to change from plural to multicultural organisations which foster and value cultural differences.

Details

International Journal of Contemporary Hospitality Management, vol. 11 no. 6
Type: Research Article
ISSN: 0959-6119

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Book part
Publication date: 4 December 2009

Patricia Berwick

Among the complexity of issues a researcher faces in a cross-cultural setting are the differing views of cultural psyche. This paper focuses on this issue because it may…

Abstract

Among the complexity of issues a researcher faces in a cross-cultural setting are the differing views of cultural psyche. This paper focuses on this issue because it may be central to understanding why some research is not as valuable as other research. The paper points to the very basis of the data gathering process, that is, what data is helpful to gather, what data is possible to gather, and what data has the potential for unpacking priceless gems, which can change a process, an outlook, or even an industry.

Details

Perspectives on Cross-Cultural, Ethnographic, Brand Image, Storytelling, Unconscious Needs, and Hospitality Guest Research
Type: Book
ISBN: 978-1-84950-604-5

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Article
Publication date: 8 March 2011

Maureen Brookes, Levent Altinay and Judie Gannon

Abstract

Details

International Journal of Contemporary Hospitality Management, vol. 23 no. 2
Type: Research Article
ISSN: 0959-6119

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Abstract

Details

Equality, Diversity and Inclusion: An International Journal, vol. 35 no. 2
Type: Research Article
ISSN: 2040-7149

Keywords

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Book part
Publication date: 4 November 2014

Lynn Shaw, Lubna Daraz, Mary Beth Bezzina, Amy Patel and Gillian Gorfine

The objective of this paper was to identify and analyze barriers to hiring persons with disabilities from the perspective of employers and persons with disabilities.

Abstract

Purpose

The objective of this paper was to identify and analyze barriers to hiring persons with disabilities from the perspective of employers and persons with disabilities.

Methodology

A scoping review was used to evaluate both evidence and grey literature. An integrative analysis was employed to explicate the most salient macro and meso level barriers that limit the hiring of persons with disabilities.

Findings

A total of 38 articles from 6,480 evidence literature and 19 documents from grey literature were included in data extraction. Barriers included: negative attitudes in society, by employers and coworkers (macro and meso); workplace barriers (meso) were about lack of employer knowledge of performance skill and capacity of persons with disabilities, and the lack of awareness of disability and the management of disability-related issues in hiring and retention; and service delivery system barriers (macro) were focused on the lack of integration of services and policies to promote hiring and retention.

Social implications

Knowledge gained furthers the understanding of the breadth of social, workplace and service delivery system obstacles that restrict the entry into the labor marker for persons with disabilities.

Originality/value

Barriers to employment for persons with disabilities at the macro and meso level are evident in the literature and they remain persistent over time despite best efforts to promote inclusion. Findings in this review point to the need for more specific critical research on the persistence of social, workplace and service delivery system barriers as well as the need for pragmatic approaches to change through partnering and development of targeted information to support employers in hiring and employing persons with disabilities.

Details

Environmental Contexts and Disability
Type: Book
ISBN: 978-1-78441-262-3

Keywords

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