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Using the backdrop of an (apparently) extended visit to the West Indies, analogies with key concerns of internal audit are drawn. An unusual and refreshing way of exploring the main themes ‐ a discussion between Bill and Jack on tour in the islands ‐ forms the debate. Explores the concepts of control, necessary procedures, fraud and corruption, supporting systems, creativity and chaos, and building a corporate control facility.

Using the backdrop of an (apparently) extended visit to the West Indies, analogies with key concerns of internal audit are drawn. An unusual and refreshing way of exploring the main themes ‐ a discussion between Bill and Jack on tour in the islands ‐ forms the debate. Explores the concepts of control, necessary procedures, fraud and corruption, supporting systems, creativity and chaos, and building a corporate control facility.

This chapter looks at the development of the concepts of ethical governance within the English local government structure. It examines this development by reference both to the current crisis in funding and service provision, and also to the development of standards for good governance and integrity.

The chapter draws upon a national survey that was conducted by the authors in 2012.

The chapter suggests that while there may have been a wish to create more opportunities for devolved decision-making in English local government through changes in legislation, those policy-makers surveyed thought that the structures and processes of decision-making might be weakened.

The chapter indicates not just the need for further studies but also a more holistic exploration of the relationships between the ideas of ‘good governance’ and whose different interests are met through such changes.

This article looks at the role of leadership development in the ethical leadership of English local government. Since the development of the ethical framework with the Local Government Act 2000 leadership has been seen to be increasingly important, although comparatively little consideration has been given to what this actually means in practice. This article seeks to investigate the situation in a number of ways. It will discuss the distinction between ‘ethics leadership’ and ‘ethical leadership’ and argue that the two are connected: leadership is both an external role and an internalised process. We will then argue that the ethics framework has created a new community of practice in which leadership is exercised by a relatively large group of stakeholders. In so doing, we will identify both members of the broader ethical community and also members of the internal ethical community: ie. those stakeholders within any given local authority. Different aspects of leadership and leadership development (LD) will then be investigated in relation to ethics as a community of practice and a model is presented that illustrates the modes of ethical leadership development.

As part of the UK’s major policy of constitutional devolution, the first Scottish Parliament in 300 years was established in Summer 1999. This paper examines how that decentralisation of political decision making is connected to organisational excellence in the Scottish public sector via Governmental policy on public management. The paper focuses on both UK and Scottish Government management of the wider Scottish public sector. Some policies and practices arise from devolution; some are coincident with it. Overall, they comprise an unprecedented mix. The paper concludes that, following the establishment of the Parliament, no single policy promotes organisational excellence; devolution has already led to significant change; territorial policy discretion is an important factor; overall, the pursuit of organisational excellence in the Scottish public sector is enjoying considerable attention; existing discussion of “new public management” may have to be updated.

The Scottish Parliament was founded on principles of openness and accessibility and signalled the potential for a new style of politics after devolution. In the aftermath of allegations of political sleaze early in the life of the new institution, the Standards Committee of the Scottish Parliament conducted an inquiry into the registration of lobbyists. This process attracted much comment and criticism from public affairs practitioners and the Scottish media. Based on original empirical research, numerous interviews and first‐hand observation, the purpose of this paper is to offer a response to some of these criticisms.

The research reported here is based upon extended fieldwork and observation of the developing lobbying industry around the new Scottish Parliament, spanning the period from late 1998 until summer 2003. It involved some 73 interviews with various corporate and voluntary sector lobbyists, public servants and elected representatives. It also draws on participant observation at more than 70 official, public and private meetings for those involved in public affairs in Scotland. In addition, the paper monitored the popular and specialist media in Scotland for news and analyses of issues relating to lobbying at the new Parliament, undertook focus group research to test public opinion on the issue of registration, designed and administered an e‐mail survey of public servants in the USA and Canada charged with maintaining registers of lobbyists and conducted archival research at the Scottish Executive's library at Saughton House in Edinburgh.

The paper suggests the efforts by parliamentarians to regulate their relations with lobbyists need to be grounded in principles that apply to all outside interests seeking to influence the democratic process.

The paper challenges the assertions that lobbying is misunderstood by elected representatives and that the lobbying industry is entirely committed to increasing transparency.

Concerns over the erosion of public trust have led British and Canadian parliamentarians to introduce some form of independent element in their arrangements for regulating political ethics, while legislators in the U.S. are refusing to make similar changes even if they also face severe problems of declining confidence in politics. To explain these differences, this chapter shows how ethics regulation processes are self-reinforcing over time, leading to more rules enforced through self-regulation mechanisms or to path-shifting changes where legislatures, hoping to break the ethics inflationary cycle, opt for a more depoliticized form of ethics regulation.

Codes of conduct have been adopted very broadly on both sides of the Atlantic in the last two decades. They have been introduced for both elected representatives and appointed officials. Though the accountability mechanisms vary, elected politicians prefer self-policing and enforcement. For appointed officials who carry out specialized functions with exposure to particular, clearly identifiable, ethical risks, where the need for public trust and confidence is great, it is important but also relatively straightforward to develop codes of practice. For generalist public servants, the situation is different. The range of ethical risk to which civil servants are exposed is broader. It is less easy to be specific about the risks involved.

Performance regimes attempt to bring policy development, service delivery and public assurance into a mutually supportive, coherent and joined-up approach. This chapter sets out a dynamic conceptual model that illustrates how the different parts of performance regimes are configured and how the individual parts interrelate with each other. It identifies the activities relevant to the three core domains of policy development, service delivery and public assurance and shows how they relate to situational and contextual factors, as well as the principle values and behaviour by which public service is conducted in the United Kingdom. This model forms the basis for the evaluations of the specific reforms in the following three chapters.

Introduction − Covid-19, which first emerged in Wuhan, People’s Republic of China, in January 2020, with an unknown source, spread to all countries of the world very quickly and caused the death of over two million people world-wide. This ever-increasing global need for health care has created a radical transformation in terms of not only in health care, but also in all public services. Transportation services for the transfer of patients to health institutions, education services due to the dangers of face-to-face training, justice services due to the postponement of non-urgent court proceedings, security services in terms of restriction sanctions and all public services in general due to the disruption of access to public services due to flexible working hours applied to public personnel has entered into an unplanned provision.

Purpose: The aim of this chapter is to identify the problems that arise in the provision of public goods and services due to the global epidemic of Covid-19, and to bring a new interpretation to the theoretical discussions about the optimal delivery level of public services when there is a situation of communicable disease.

Methodology: The principles of public goods and service provision of G20 countries, Covid-19 mortality rates, indicators of the well-being of healthcare delivery such as the number of bed and personnel, the type and number of devices used to diagnose the Covid disease, and the public service restrictions taken to eliminate Covid-19, have been evaluated by employing descriptive analysis. In order to prevent income and advanced levels from becoming distinctive features, G20 countries with similar income and development levels were selected for this research.

Findings: Due to the Covid-19 pandemic, there has been a distortion in the preference of provision of almost all public goods, and it has been observed that the delivery level of public services affects each other since all are linked like a chain. Failure to achieve what is expected from international organizations, which should be in a regulatory position in this regard, has increased concerns about the optimal presentation level of all public goods, especially health, in the future. As long as there is a global pandemic and countries do not take effective measures, a bad second best position that is far from optimal results but provides that instant solutions.