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1 – 10 of over 165000
Article
Publication date: 8 February 2008

Tomislav Rozman, Romana Vajde Horvat and Ivan Rozman

One way to improve the quality of business and software processes is to make them compliant with standard. This paper seeks to explore the suitability of the BPMN and the…

1196

Abstract

Purpose

One way to improve the quality of business and software processes is to make them compliant with standard. This paper seeks to explore the suitability of the BPMN and the teaching method for process modeling, which uses SEI CMMI‐SW standard as input and produces software process models as output.

Design/methodology/approach

The research approach consists of two parts. First, the students' responses during practical lectures of process modeling were gathered and studied. Then, the teaching process was modified and students' responses were studied again. The second part involves the survey about students' attitude towards BPMN usability and ease of use.

Findings

There are two key findings of the study. First, using the SEI CMMI‐SW standard in early phases of software process modeling is not very effective, because it overloads the students with abstract requirements, which are included in the standard. The more effective way is to use the standard in later phases of process modeling, in the phase of assessment and improvement of the process model. The second key finding is that there is a positive attitude among students towards BPMN usage for process modeling.

Research limitations/implications

There is no evidence that this teaching approach can be generalized beyond the population of information science students and academic environment.

Practical implications

The improved teaching method for business and software process modeling can be used in similar environments (practical lectures of process modeling). Although there is no evidence, quality managers from organizations can also benefit from the lesson learned and avoid a less suitable processmodeling approach.

Originality/value

The paper is useful to all roles in education and businesses, who deal with process models and standards (teachers, business and software analysts, quality managers, process designers).

Details

Business Process Management Journal, vol. 14 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 19 July 2022

Jérémie Mosser, Robert Pellerin, Mario Bourgault, Christophe Danjou and Nathalie Perrier

The purpose of this paper is to propose a new business process representation adapted to the needs of Industry 4.0 to facilitate the implementation of technological…

Abstract

Purpose

The purpose of this paper is to propose a new business process representation adapted to the needs of Industry 4.0 to facilitate the implementation of technological solutions in the construction sector.

Design/methodology/approach

This work is based on the Design Research Methodology approach and includes four phases: (1) a literature review on the main business process modeling standards and their ability to take into account the specificities of Industry 4.0; (2) the identification of the attributes to be considered to model Industry 4.0 processes; (3) the development of a mapping model for Industry 4.0; and (4) the validation of the model using a case study from the construction sector.

Findings

To the authors’ knowledge, current business process modeling standards do not effectively represent business processes in the context of Industry 4.0.

Originality/value

The proposed model can represent not only the 4.0 solutions that can be implemented in the construction sector, particularly from a technology and data perspective but also measures, with the help of performance indicators, the impacts of successive process changes in terms of skills, cost and time for a true 4.0 transformation.

Details

Business Process Management Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 7 November 2016

Goutam Kumar Kundu and Jayachandra Bairi

The purpose of this paper is to develop a process model, focusing on the detailed analysis of the requirement of the Association to Advance Collegiate Schools of Business…

Abstract

Purpose

The purpose of this paper is to develop a process model, focusing on the detailed analysis of the requirement of the Association to Advance Collegiate Schools of Business (AACSB) standards related to Participants area, for implementation in a business school setting.

Design/methodology/approach

The paper presents an articulated procedure for the development of the process model. The study adopted a three-step approach for developing the process model.

Findings

The process model has provided a systemic approach to process design and implementation of AACSB accreditation standards related to Participants area in a business school environment. The process model was developed and applied over the course of systematic reviews in a business school setting.

Research limitations/implications

The present study has developed the process model catering to the requirements of the AACSB standards related to Participants area only. In the near future, the authors intend to develop processes for the remaining areas of AACSB standards.

Originality/value

The present work attempts to develop a process model to meet the requirements of the standards related to Participants area. Academic institutions can benefit from the process model whether they are planning to implement AACSB standards for accreditation or are interested in changing their current processes following AACSB standards.

Details

Business Process Management Journal, vol. 22 no. 6
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 November 1989

Robert A. Novack

A Process Model During the last five years, American businesseshave increasingly accepted the notion that product quality is necessaryfor them to compete in today′s world…

1132

Abstract

A Process Model During the last five years, American businesses have increasingly accepted the notion that product quality is necessary for them to compete in today′s world markets. Product quality, in the context here, can be defined by an agreed set of standards and tolerance limits between the firm and its customers. Quality is achieved through the successful creation of form, possession, time, place, and quantity utilities for the firm′s products. Control must be implemented in order to ensure that these utilities are created to meet the standards and tolerance limits agreed upon by the firm and its customers. The purpose of exercising control is to ensure that desired results are attained from an activity or process. As such, it is important to exercise control over the logistics activities to make sure that time, place, and quantity utilities are created in accordance with customer needs. The purpose of this monograph is to present a rather comprehensive discussion of the concept of control. Specific control concepts presented include a discussion of the link between control and quality, the development of the characteristics of control and levels of sophistication of control, the presentation of an eclectic process control model, and suggestions to managers on how to implement the control process over logistics activities.

Details

International Journal of Physical Distribution & Materials Management, vol. 19 no. 11
Type: Research Article
ISSN: 0269-8218

Keywords

Article
Publication date: 8 April 2020

Goutam Kumar Kundu and Jyoti Prakas Majumdar

The paper aims to develop a process model for implementation in a business school setting, by doing a thorough analysis of the requirement of the Association to Advance…

Abstract

Purpose

The paper aims to develop a process model for implementation in a business school setting, by doing a thorough analysis of the requirement of the Association to Advance Collegiate Schools of Business (AACSB) standards relating to the learning and teaching area.

Design/methodology/approach

The process model is developed by adopting a three-step approach. The authors have presented an articulated procedure for the development of the process model.

Findings

The process model presented in this paper offers a systemic approach to process design and implementation in a business school environment. The process model was developed and applied over the course of systematic reviews in a business school setting by aligning with the requirements of AACSB accreditation standards belonging to the learning and teaching area.

Research limitations/implications

The limitation of the present study is that the scope of the process model presented here is limited to the requirements of the AACSB standards belonging to the learning and teaching area only. The authors plan to develop process models for the other areas of AACSB standards in the near future.

Practical implications

It is hoped that this paper can bring a contribution to professionals as well as academics, in regards to development of process framework complying with the requirements of the AACSB standards. The process model presented in this paper comprises macro-level processes and the related activities. It will serve as a guide to develop processes in a business school setting.

Originality/value

The present study has attempted to present a process model complying with requirements of the AACSB standards belong to the learning and teaching area. The authors feel that developed process model can be used by the business schools that are planning to implement AACSB standards for accreditation or are interested in modifying their current processes following the requirements of the AACSB standards.

Details

Business Process Management Journal, vol. 26 no. 6
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 9 May 2016

Margarida Jerónimo Barbosa, Pieter Pauwels, Victor Ferreira and Luís Mateus

Building information modeling (BIM) is most often used for the construction of new buildings. By using BIM in such projects, collaboration among stakeholders in an…

3254

Abstract

Purpose

Building information modeling (BIM) is most often used for the construction of new buildings. By using BIM in such projects, collaboration among stakeholders in an architecture, engineering and construction project is improved. To even further improve collaboration, there is a move toward the production and usage of BIM standards in various countries. These are typically national documents, including guides, protocols, and mandatory regulations, that introduce guidelines about what information should be exchanged at what time between which partners and in what formats. If a nation or a construction team agrees on these guidelines, improved collaboration can come about on top of the collaboration benefits induced by the mere usage of BIM. This scenario might also be targeted for interventions in existing buildings. The paper aims to discuss these issues.

Design/methodology/approach

In this paper, the authors investigate the general content and usage of existing BIM standards for new constructions, describing specifications about BIM deliverable documents, modeling, and collaboration procedures. The authors suggest to what extent the content in the BIM standards can also be used for interventions in existing buildings. These suggestions rely heavily on literature study, supported by on-site use case experiences.

Findings

From this research, the authors can conclude that the existing standards give a solid basis for BIM collaboration in existing building interventions, but that they need to be extended in order to be of better use in any intervention project in an existing building. This extension should happen at: data modeling level: other kinds of data formats need to be considered, coming from terrestrial laser scanning and automatic digital photogrammetry tools; at data exchange level: exchange requirements should take explicit statements about modeling tolerances and levels of (un)certainty; and at process modeling level: business process models should include information exchange processes from the very start of the building survey (BIM→facility management→BIM or regular audit).

Originality/value

BIM environments are not often used to document existing buildings or interventions in existing buildings. The authors propose to improve the situation by using BIM standards and/or guidelines, and the authors give an initial overview of components that should be included in such a standard and/or guideline.

Details

Structural Survey, vol. 34 no. 2
Type: Research Article
ISSN: 0263-080X

Keywords

Article
Publication date: 16 September 2022

Marek Szelągowski, Piotr Biernacki, Justyna Berniak-Woźny and Cezary Radosław Lipinski

The aim of the article is to propose BPMN extensions that facilitate the modeling of Clinical Pathways in a way that enables for various groups of users, the transfer of a…

Abstract

Purpose

The aim of the article is to propose BPMN extensions that facilitate the modeling of Clinical Pathways in a way that enables for various groups of users, the transfer of a much wider range of information in the form of process models without compromising their readability and usefulness.

Design/methodology/approach

The paper uses the design science research methodology (DSRM) and covers phases of a design-oriented research project extending BPMN notation for clinical pathway modeling.

Findings

The article proposes extensions of BPMN in 5 areas, enabling standardization of the description of business processes of different natures and complexity and in turn meeting the needs and requirements of modeling clinical pathways and, more broadly speaking, knowledge-intensive business processes (kiBPs) in general. As shown by the evaluation carried out among medical personnel, the proposed extensions allow for the readable transfer of a considerably larger body of information relevant to the planned, conducted and assessed therapy (kiBPs) than the current BPMN 2.0 standard.

Originality/value

The BPMN extensions proposed in the article fill the gaps in this notation and do not require users to know many notations, which in practice is unrealistic. Defined extensions to the BPMN specification makes it possible to standardise the description of processes of different natures and levels of complexity. In this way, both simplified models (and views of models) dedicated to users unfamiliar with BPMN and models (or views) using advanced possibilities provided by BPMN can be based on one standard, even if they use only a small part of its possibilities.

Article
Publication date: 3 April 2007

Jia‐Lang Seng and Woodstock Lin

The purpose of this research is to articulate an analysis framework and a method for the cross‐national business‐to‐business integration electronic commerce (B2Bi EC) by…

1506

Abstract

Purpose

The purpose of this research is to articulate an analysis framework and a method for the cross‐national business‐to‐business integration electronic commerce (B2Bi EC) by exploring an ontology‐assisted schema and semantics resolution in the business process alignment with electronic commerce standards.

Design/methodology/approach

The paper presents an ontology‐assisted analysis method and alignment model in the implementation of the B2B electronic commerce standard specification over the existing trading partners' public processes in the syntactic and semantic integration and interoperability. An application of the Unified Modeling Language is made to analyze the public process in the domain and in the standard. Terms, concepts, relations, and links are created from the analysis results and converted into an ontology representation. Web Ontology Language is introduced to formulate the analyzed knowledge and experience to align the domain and the standard. There are correspondences and conflicts in the process of alignment. They are resolved via the shared and reusable ontology which is a convergence of the domain ontology and the standard ontology. The converged and shared ontology is achieved via a set of rules and heuristics that are created in the research.

Findings

The key of success in the B2Bi EC lies in the ability to accomplish the process interoperability and the schema comparability. Three main tasks have to be achieved to fulfill the requirements. This research constructs a prototype to implement the method. The prototype is used to illustrate the feasibility and validity of the method. A set of starter experiments has been conducted in use of a straight‐through example of a purchase order process in the alignment with the RosettaNet standard and the ebXML standard. The starter experiment serves as the baseline to demonstrate that the method is feasible and valid.

Originality/value

A syntactic and semantic analysis method and alignment model are developed and demonstrated in the research. Integration and interoperability are accomplished in use of the systematic and analytic method.

Details

Industrial Management & Data Systems, vol. 107 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 9 February 2010

Jan Recker

The business process modeling notation (BPMN) is an increasingly important standard for process modeling and has enjoyed high levels of attention in business practice. In…

5302

Abstract

Purpose

The business process modeling notation (BPMN) is an increasingly important standard for process modeling and has enjoyed high levels of attention in business practice. In this paper, experiences are shared from several research projects investigating the uptake and user acceptance of BPMN by analysts world‐wide. This personal viewpoint aims to offer a number of implications for business process management (BPM) practice and seeks to stimulate and guide further research and other developments in this area.

Design/methodology/approach

This paper offers a personal viewpoint based on the experiences and findings gathered from survey research and interviews on the use of BPMN. While details on research execution are mostly omitted, references are provided to guide the interested reader to the methodology used in the original studies.

Findings

First, statistics are provided on the usage of BPMN by process modelers world‐wide. Amongst others, it is shown that the high interest in BPMN has created a massive demand for BPM education and training. Second, a number of usage problems related to the practice of process modeling with BPMN are described and suggestions are provided as to how organizations have developed workarounds for these problems. Third, it is suggested that BPMN is over‐engineered and more insights into practical usage are needed for future development.

Research limitations/implications

While being based on empirical research, a limitation of this paper is the lack of detail about research execution; however, references are provided. The paper offers a personal viewpoint on the state of current and future practice of process modeling and discusses a range of implications for future research.

Practical implications

The paper describes a number of commonly encountered pitfalls when modeling processes with BPMN. It also provides directions for the organizational implementation and future development of process modeling as well as implications for various BPMN stakeholders.

Originality/value

This viewpoint is derived from some of very few empirical studies on the usage of BPMN specifically and BPM standards generally.

Details

Business Process Management Journal, vol. 16 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 August 1998

Carol Brennan and Alex Douglas

This paper sets out a process model for standard setting in local government services. It aims to show how service providers can generate standards which are more relevant…

1055

Abstract

This paper sets out a process model for standard setting in local government services. It aims to show how service providers can generate standards which are more relevant to their consumers yet can be achieved within the constraints faced by local councils. The model is based on results from research surveys carried out with Scottish local authorities. The research found that key stakeholders can make an important contribution to the process of setting useful standards and that these standards should be published and measured. Feedback on the performance of standards was also considered to be an important way to close the loop on a quality approach to setting standards.

Details

Managing Service Quality: An International Journal, vol. 8 no. 4
Type: Research Article
ISSN: 0960-4529

Keywords

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