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This chapter conceptualises a link between Industrial Revolution 4.0 (IR 4.0), big data, data science and sustainable tourism.

The author adopts a grounded theory and conceptual approach to endeavour in this exploratory research.

The outcome shows a significant rise of big data in the tourism sector under three major dimensions, i.e. business, governance and research. And, some exemplary evidence of institutions promoting the use of big data and data science for sustainable tourism has been discussed.

The conceptualised interlinkage of concepts like IR 4.0, big data, data science and sustainable development provides a valuable knowledge resource to policy-makers, researchers, businesses and students.

The primary objective of introducing nonstate ownership into state-owned enterprises (SOEs) is to enhance corporate performance. This study explores how nonstate ownership affects corporate performance, emphasizing agency costs as the primary mechanism.

Using data from 2010 to 2019 for listed SOEs, the authors measure nonstate ownership based on shareholding ratios, control rights and shareholding–control matching. The authors also use fixed-effects and mediation-effects models, with agency costs as the primary mechanism.

Increased nonstate shareholding ratios, stronger control rights and improved shareholding–control matching promote SOE performance. Nonstate shareholding ratios boost performance through resource effects, while control rights and shareholding–control matching promote performance by mitigating agency costs. A heterogeneity analysis indicates stronger effects in local SOEs and highly marketized regions. Moreover, control rights and shareholding–control matching reinforce the positive impact of shareholding ratios on performance.

The mixed-ownership reform of Chinese SOEs aims to optimize shareholding and control structures between state and nonstate shareholders. Therefore, research on the impact of nonstate shareholding ratios, control rights and shareholding–control matching on corporate performance is highly pertinent. However, existing studies have focused on the effects of single factors on performance, without exploration of the economic implications of shareholding–control matching. This study not only prioritizes the optimization of shareholding and control structures but also underscores the importance of granting nonstate shareholders control rights proportionate to their shareholding, providing critical evidence of the value of improving SOEs' ownership structure.

This study aims to examine the relationship between green technology implementation (GTI), knowledge management (KM) process and knowledge workers' operational performance (KWOP). The research postulates that a specific combination of GTI and KM processes can lead to improving KWOP.

The sample data (304) were taken from those manufacturing firms that are utilizing green technology. The examination was conducted by Smart PLS-SEM and fuzzy set qualitative comparative analysis (fsQCA). The Smart PLS 3.29 is used to verify certain variable relationships. Moreover, fsQCA is used to investigate multiple configuration paths to enhance KWOP.

The study's outcome indicated that GTI positively influences the KM process in manufacturing firms, and the KM process enormously improves KWOP. The fsQCA analysis result explores various integrations (communication, collaboration, supporting role and improved performance) with the KM (acquisition, sharing and utilization) process identified to enhance the performance of KWOP. The current study supports two merging methods to deepen understanding of employee operational performance.

The study methodologically contributes by integrating direct and configuration approaches to develop firms' operational performance. This study contributes to bridging research gaps in the prior literature and advances insight into the association between GTI, KM process and KWOP.

Recently, scholars are pushing for an internal corporate social responsibility (CSR) view through employee perspectives regarding CSR efforts, particularly in considering how organizations can act responsibly toward internal stakeholders (May, 2011). Thus, research has begun taking a “micro-turn” in analyzing CSR (Aguinis and Glavas, 2012), focused on individual analysis of such practices within organizations. The purpose of this study is to uncover the organizational sensemaking of CSR by an important yet less understood stakeholder group, employees.

This study takes a primarily qualitative, micro-approach via interviews (n = 42) to understanding the internal sensemaking of various organizations' CSR efforts from the perspective of employees. Organizational discourse analysis is utilized.

At the individual level, findings from over 40 one-on-one interviews highlighted how this stakeholder group rationalizes, perceives and identifies with their employers' socially responsible efforts. Findings uncover both macro- and micro-level understandings of CSR, as well as the reality of CSR within particular organizations from an operational standpoint.

This study provides important theoretical and methodological implications, particularly in its explicitly interpretive and qualitative approach. Specifically, this work contributes to the micro-foundations and limited internal view of CSR by interviewing over 40 employees.

This study provides important pragmatic implications, particularly when considering how CSR is communicated to (internal) stakeholders. Additionally, CSR must be seen as strategic and embedded in core business practices, rather than a one-off campaign.

On a societal level, there is an expectation that corporations take care of their employees in terms of emotional and physical well-being, equity, work–life balance, among others. This study suggests a move to more inward-facing CSR practices—specifically those benefiting internal members.

This work contributes to research on the micro-foundations and limited internal view of CSR and provides important pragmatic implications. Specifically, the use of interviews of employees in gaining access to an important stakeholder group is a significant contribution to CSR scholarship.