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Open Access
Article
Publication date: 12 May 2022

Kari-Pekka Tampio, Harri Haapasalo and Farooq Ali

This study primarily aims to analyse stakeholder management challenges and how these emerge in the stakeholder landscape in a large hospital project. From this analysis, the…

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Abstract

Purpose

This study primarily aims to analyse stakeholder management challenges and how these emerge in the stakeholder landscape in a large hospital project. From this analysis, the authors aim to identify the implications that stakeholder management has on value creation in a hospital project.

Design/methodology/approach

The research method is qualitative. Empirical data were collected in three cycles: project internal documentation, thematic interviews and survey. The literature related to hospital projects, stakeholder analysis and management, stakeholder salience and landscape is summarised, informing the qualitative design of the study.

Findings

The authors noted the importance of project-specific stakeholder identification, salience analysis and landscape description. The regulatory, formal and contractual stakeholders give an over-simplistic picture on stakeholder map. The operative stakeholder map and landscape describe the complexity, uncertainty, dynamism and institutional context inducing the challenges for the stakeholder management. There is an evident potential of utilising the stakeholder landscape and its elements in the resulting collaborative value creation in hospital projects. Multiple and changing stakeholders with differing expectations are an important opportunity to improve the value creation process.

Originality/value

Stakeholder management has recently attracted much attention in the industrial project setting. This research attempts to identify the operative stakeholder landscape in a large hospital project, not to mention its impact on value creation. This study offers a framework that can help academics and project management practitioners tackle the challenges amongst project stakeholders.

Details

International Journal of Managing Projects in Business, vol. 15 no. 8
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 16 January 2017

Dinesh Rathi, Ali Shiri and Catherine Cockney

The purpose of this paper is to propose an evidence-based environmental scanning model that will provide a methodological framework for conducting community-engaged and…

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Abstract

Purpose

The purpose of this paper is to propose an evidence-based environmental scanning model that will provide a methodological framework for conducting community-engaged and community-focused research, with a particular emphasis on northern communities in Canada.

Design/methodology/approach

The study has adopted a multifaceted environmental scanning approach to understand the Inuvialuit Settlement Region communities. The research design is informed by various environmental models as discussed in literature from a broad range of domains such as business, library and information science (LIS), and a sophisticated multimethod data gathering approach that included field trips, observations, surveys, as well as informal methods of community engagement.

Findings

The paper proposes an environmental scan model as a novel approach to community-focused digital library (DL) development. The paper identifies both macro- and micro-environmental landscapes as applicable to the development of a DL for communities in Canada’s North. The macro-environmental landscapes include: geographical, historical and sociocultural, political and regulatory, economic, technological, competition, and human resource. The micro-environmental landscapes include: stakeholder and community, linguistic, information resource, and ownership.

Originality/value

The environmental scanning model and its key components presented in this paper provide a novel and concrete example of a project that aims to organize information for increased access and to create value through the design and implementation of an infrastructure for a cultural heritage DL. The environmental scan model will also contribute to both research and practice in the field of Library and Information Science (LIS), particularly in the area of DL development for rural, remote, and indigenous communities.

Details

Aslib Journal of Information Management, vol. 69 no. 1
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 21 March 2023

Ulrika Karlsson Stigsdotter, Gaochao Zhang, Marie Christoffersen Gramkow and Ulrik Sidenius

The point of departure for this viewpoint paper is the current development in which landscape architects are working towards achieving the United Nations sustainable development…

Abstract

Purpose

The point of departure for this viewpoint paper is the current development in which landscape architects are working towards achieving the United Nations sustainable development goals and the associated cross-cutting pledge “Leave No One Behind”. The sustainable development goals 3 and 11 can be achieved through landscape projects that are inclusive and health promoting, and the authors argue that an evidence-based design process is needed to ensure that project designs deliver what they promise. However, most landscape architects are not trained in evidence-based design and are therefore unsure of what can be used as evidence. A further challenge is the lack of relevant and applicable research evidence for design processes.

Design/methodology/approach

The authors present a process model for evidence-based health design in landscape architecture as an overall framework on which the authors base their arguments. The model includes four topics of evidence: target group, human health, environment and use of nature. For each topic, the authors present their view on what may be considered as evidence and where it can be found or generated. The study view is supported by a detailed presentation of where and how evidence was found and generated in a design project for an accessible and health-promoting forest trail for people with mobility disabilities.

Findings

The authors suggest a broad definition of evidence, and that the design process should draw on evidence from relevant research and practice disciplines. Evidence can be found in multiple sources, for example, scientific articles, theoretical works and design guidelines. It can also be generated by landscape architects themselves, for example, through landscape analyses and stakeholder workshops. The evidence should guide and support the landscape architect and not dictate the design process.

Practical implications

The authors hope that the knowledge provided on the evidence-based health design process and on where to collect or how to generate evidence may inspire landscape architects in their future health design projects.

Originality/value

People with mobility disabilities face many health challenges and should potentially be able to benefit from visiting green spaces. The authors hope that the knowledge provided on the evidence-based health design process and on where to collect or how to generate evidence may inspire landscape architects in their future health design projects.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 18 no. 1
Type: Research Article
ISSN: 2631-6862

Keywords

Book part
Publication date: 23 May 2017

Sofiane Baba and Emmanuel Raufflet

Stakeholder thinking has contributed considerably to the organizational literature by demonstrating the significance of the environment in managing organizations. Stakeholders

Abstract

Stakeholder thinking has contributed considerably to the organizational literature by demonstrating the significance of the environment in managing organizations. Stakeholders affect and are affected by organizations’ daily operations and decisions. They have varied and often conflicting interests, making it necessary for managers and organizations to know who they are as well as their attributes. Consequently, Mitchell et al. (1997) developed the stakeholder salience theory to help managers and organizations identify the power of certain stakeholders and their salience to the organization. With a few exceptions, the mainstream stakeholder salience theory is in many ways still largely static, short-term oriented, and firm-centered. The aim of this paper is to revisit certain conformist assumptions concerning the role of marginalized stakeholders, or “dormant” stakeholders, in stakeholder thinking. Overall, this chapter is a call to a new conceptualization of stakeholders that reintroduces stakeholder dynamics at the core of stakeholder thinking to overcome its restrictive shortcomings. We argue that managing stakeholder relationships is not simply meeting stakeholder demands but also involves taking into account the long-term dynamics of stakeholder interactions.

Article
Publication date: 30 September 2013

Esben Rahbek Gjerdrum Pedersen, Morten Hove Henriksen, Claus Frier, Jeanette Søby and Vernon Jennings

– The objective of the paper is to describe and discuss how the biotech company Novozymes integrates stakeholder thinking into everyday sustainability practices.

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Abstract

Purpose

The objective of the paper is to describe and discuss how the biotech company Novozymes integrates stakeholder thinking into everyday sustainability practices.

Design/methodology/approach

The paper is based on first-hand experiences as well as secondary information from Novozymes' stakeholder-oriented sustainability activities.

Findings

The paper illustrates how a company is striving to transform the general stakeholder principles into concrete, manageable actions. Moreover, the paper describes some of the needs, challenges, and paradoxes experienced by an organisation that is trying to make sense of stakeholder thinking.

Originality/value

The contribution of this paper is to provide a detailed analysis of how various stakeholder relations management methods can be used in practice to integrate sustainability in an organisation.

Details

Social Responsibility Journal, vol. 9 no. 4
Type: Research Article
ISSN: 1747-1117

Keywords

Abstract

Details

Sustainability, Stakeholder Governance, and Corporate Social Responsibility
Type: Book
ISBN: 978-1-78756-316-2

Article
Publication date: 31 January 2024

Fran Ackermann, Colin Eden and Peter McKiernan

Conventional wisdom says stakeholders matter to managers as they develop strategy – but do they? If so, what type of stakeholders matter and what can managers do?

Abstract

Purpose

Conventional wisdom says stakeholders matter to managers as they develop strategy – but do they? If so, what type of stakeholders matter and what can managers do?

Design/methodology/approach

An in-depth exploration of five deep case studies where senior executives embarked upon strategy development. Analysis revealed five significant factors for managing stakeholders effectively.

Findings

These findings include: determining the nature of a stakeholder, separating those who care about the strategy and its implementation from those who do not but still could impact it; addressing stakeholders at an appropriate level; considering internal as well as external stakeholders and attending to the stakeholders’ responses to proposed strategies and the consequent dynamics created.

Research limitations/implications

(1) The research was conducted with senior managers, and the authors detail the difficulties involved in doing so within the introduction and (2) The research was specific to the healthcare sector, but has relevance to all strategy makers.

Practical implications

This paper explores five factors and their implications and suggests techniques to address them that are well established and available to promote the effective strategic management of stakeholders.

Originality/value

Empirical research in strategy formation with elites is rare because it is difficult to gain access and trust. Empirical research in stakeholder studies is even rarer. By combining the two elements, the authors gather and interpret a unique dataset.

Details

Journal of Strategy and Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1755-425X

Keywords

Article
Publication date: 28 October 2013

Farid Baddache and Isabelle Nicolai

Companies face increasing pressure from stakeholders to play a leading role in addressing a wide array of environmental, social, and governance issues. What are the relevant and

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Abstract

Purpose

Companies face increasing pressure from stakeholders to play a leading role in addressing a wide array of environmental, social, and governance issues. What are the relevant and responsible contributions that corporations are expected to provide in support of defining solutions to sustainability issues? This paper shows how corporate social responsibility (CSR) has become a negotiation process to help corporations manage uncertainties through collaborative work and alignment with stakeholders. From that angle, CSR is a process that generates standard and acceptable business practices.

Design/methodology/approach

This paper uses both an adductive as well as an interpretative approach of CSR and looks at CSR as a collaborative process that builds rules and norms.

Findings

CSR is defined as a contractual process between stakeholders in order to drive decision making processes and agree on commitments between business and society. Interestingly, all studied examples depict the development of standard and acceptable business practices with very little involvement of stakeholders, which is not the understood way of driving changes to business strategy as defined by the CSR negotiation processes.

Practical implications

A framework is presented linking CSR business practices research findings to empirical market isomorphism. The paper is of practical relevance for management practitioners. The limitations of recent research are also discussed.

Originality/value

Our examples show that CSR is no more than the achievements of fragmented initiatives led by companies showing limited transparency toward external stakeholders. There is no overall coordination. The paper is original in its recommendation that public authorities play a strategic role showing clear direction, and establish themselves as a strategic platform enabling more engagement between stakeholders.

Details

Journal of Business Strategy, vol. 34 no. 6
Type: Research Article
ISSN: 0275-6668

Keywords

Article
Publication date: 19 January 2024

Mohamed Elkbuli, Nurhidayah Azmy and Chia Kuang Lee

Although there has been an increase in the application of a variety of robust technologies and systems, the oil and gas sector relies on project managers’ soft skills for success…

Abstract

Purpose

Although there has been an increase in the application of a variety of robust technologies and systems, the oil and gas sector relies on project managers’ soft skills for success because of their vital role. Therefore, this study aims to explore the profound influence of project managers’ soft communication skills on successful risk management within Libya’s oil and gas projects.

Design/methodology/approach

A review of relevant literature and a quantitative approach through the administration of a questionnaire were used to determine factors impacting risk management implementation related to managerial communication skills. A total of 246 valid responses were received from the oil and gas companies in Tripoli, Libya. Partial least squares structural equation modelling was used to examine the direct and moderating relationship drawn by the hypotheses.

Findings

The findings suggest that managerial soft skills may be used to improve continuous risk management processes and intra-project communication. It was found that the experience is strengthening the positive relationship between written communication soft skills and project risk management implementation among Libyan oil and gas construction projects.

Originality/value

This study defines project managers’ soft communication skills and analyzes project managers’ soft communication skills with the role of experience as a moderator. This paper presents a valuable contribution by offering original insights tailored explicitly to the Libyan context. The information presented in this paper is relevant to project managers operating within the oil and gas industry. It also offers a novel approach to risk management in the Libyan oil and gas industry that can improve project efficiency and effectiveness.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 13 October 2020

Paolo Picchi, Simone Verzandvoort, Davide Geneletti, Kees Hendriks and Sven Stremke

The transition to a low carbon future is an emerging challenge and requires the planning and designing of sustainable energy landscapeslandscapes that provide renewable energy…

Abstract

Purpose

The transition to a low carbon future is an emerging challenge and requires the planning and designing of sustainable energy landscapeslandscapes that provide renewable energy while safeguarding the supply of other ecosystem services. The aim of this paper is to present the application of an ecosystem services trade-off assessment in the development of sustainable energy landscapes for long-term strategic planning in a case study in Schouwen-Duivenland, The Netherlands.

Design/methodology/approach

The application consists in three activities: in (1) stakeholder mapping hot spots of ecosystem services and renewable energy technologies in a workshop, (2) landscape design principles being discussed by a focus group, (3) experts gathering the information and proceeding with an assessment of the potential synergies and trade-offs.

Findings

The case study indicates that (1) deploying the ecosystem services framework in planning and design can enhance the development of sustainable energy landscapes, (2) diversified and accurate spatial reference systems advance the trade-off analysis of both regulating and cultural ecosystem services and (3) the involvement of local stakeholders can advance the trade-off analysis and, ultimately, facilitates the transition to a low-carbon future with sustainable energy landscapes.

Originality/value

The originality of this research lies in the creation of an approach for the deployment of ecosystem services in the planning and design of energy transition. This is useful to advance energy transition by enhancing research methods, by providing methods useful for planners and designers and by supporting communities pursuing energy self-sufficiency in a sustainable manner.

Details

Smart and Sustainable Built Environment, vol. 11 no. 3
Type: Research Article
ISSN: 2046-6099

Keywords

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