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This study seeks to develop a framework of analysis that categorizes features of e‐government web site design in a matrix of knowledge‐acquiring process versus learners' values. The proposed framework supports a development plan for a cyber governmental web site that may involve all aspects of a learning process.

A framework for analysis is first proposed. Data were obtained from 137 part‐time students during a class. Participants were requested to enter the Bureau of Foreign Trade (BOFT) web site to learn a subject of their choice in a computer lab. The instruments used for obtaining their opinions were open‐ended questionnaires. Two focus group interviews were also conducted. An iterative analyzing strategy based on grounded theory was employed to obtain the results.

Analytical results of the data based on the framework reveals many insights. Participants indicated that navigational aids, knowledge contents and other designs related to interactive knowledge sharing are important. Nevertheless, e‐government webmasters often ignore these important features. The proposed framework is a valuable tool for web site development and maintenance.

Although many theories about the usability of e‐government web sites have been proposed, the needs of individual learners have seldom been addressed. Since learning is critical to economic prosperity and social cohesion, the factors that make an e‐government web site supportive for learners should be explored. This study is, to our knowledge, the first to examine an e‐government web site from a learner perspective. Furthermore, this investigation presents a framework that facilitates analyzing and improving e‐government web sites.

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Shrewd companies have always acknowledged the value of teamwork. And in today's fiercely competitive business world, a willingness to collaborate has become even more important. Traditional notions of teamwork involve a group of people working together in the same space, sharing the same language, values and backgrounds. Thanks to technology, it does not always have to be that way now. Virtual collaboration has become all the rage and an increasing number of organizations are allocating projects to teams staffed with geographically‐dispersed members who speak, think and act differently from each other. A sure‐fire recipe for chaos and disaster, then? Not necessarily. Indeed, those able to overcome the many barriers inherent to this way of working have produced some pretty impressive results that conventional teams would struggle to match.

Shrewd companies have always acknowledged the value of teamwork. And in today's fiercely competitive business world, a willingness to collaborate has become even more important

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.