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Past research on flextime programs often treat work schedule flexibility as a homogeneous construct. The purpose of this paper is to empirically demonstrate the relationship between different flexible work schedules and employee perceptions of organizational attractiveness.

Participants (n = 655) reviewed a scenario with work schedule flexibility manipulated into one of eight consecutively more flexible schedules. Participants then rated the job offer within the scenario on organizational attractiveness.

The study found significant differences in organizational attractiveness based on the eight types of work schedule flexibility. The study's results supported categorizing flextime programs as heterogeneous constructs.

The study utilized scenarios reducing generalization to work situations. Participants were college students with a limited work experience and may have viewed organizational attractiveness based on expectations, not on experiences. Future studies should examine workforce populations and also examine different work schedule flexibility programs' effects on absenteeism and productivity.

The study suggested that work schedule flexibility affects future employees' perceptions of organizational attractiveness. Attracting high‐quality employees is in the best interests of organizations and the effects of a flexible work schedule may begin before employees are hired.

The paper illustrates that different work schedule flexibility schedules, often labeled “flextime,” are perceived differently regarding organizational attractiveness. The paper further supports the notion that work schedule flexibility is a complex construct that cannot be examined using one broad term.

The purpose of this study is to examine the satisfaction formation process under conditions of varying involvement for new, nontraditional, credence‐based service offerings.

Hypotheses were tested using an on‐line simulation of a service encounter, beginning with perceptions of an advertisement and continuing through satisfaction with the completed service report. ElderCare, an assurance service provided by Certified Public Accountants to the children of an elderly parent, was the context of study.

The findings indicated expectations were not influential in the satisfaction formation process for these services, regardless of involvement. Under conditions of high involvement, performance evaluation was the dominant predictor of satisfaction. Low‐involvement subjects used disconfirmation to assess satisfaction.

Limitations of the research stem from the use of a convenience sample in a simulated service encounter. Future research should examine the influence of individual characteristics, particularly innovation, on the results. Additional research examining the determinants of model variables, from disconfirmation to involvement, across subjects in a variety of situations would also be valuable.

This research suggests a heightened need to guide the consumer experience where expectations are hard to develop and performance is hard to evaluate. Providers should carefully spell out key service dimensions, provide tangible information about performance outcomes for high‐involvement individuals, and focus on emotional appeals, provider qualities and sensory aspects of the service for low‐involvement individuals.

This paper helps researchers and practitioners better understand the applicability of expectancy disconfirmation theory and role of involvement in the context of new, nontraditional, credence‐based services.

This study aims to assess current academic library services to theater students through an examination of online research guides.

This study uses a representative sample of 100 universities that offer theater degrees; the library website at each of these institutions is examined for the existence of a theater research guide. Each research guide was analyzed in depth.

The vast majority of the universities in the sample did create research guides for theater students, though the contents of these guides varied greatly. The study highlights findings including popular databases and journals for theater students, as well as media resources and common subjects for subsections or course guides.

This study only examined a sample of 100 institutions; many theater research guides were not examined for this study. Additionally, analysis of online content is a time-specific endeavor: a guide may look significantly different from one month to the next, though the recommendations in this article might prove useful even if the sites at these institutions have since been updated.

Through an examination of a great number of guides, a few practical suggestions emerge for librarians looking to create theater research guides, such as highlighting playscripts and other print materials and including hyperlocal information (such as university production history).

Though several studies have been performed on research guides in various disciplines, this article is the first on those to theater students.

This study aims to examine online research guides as a measure of academic library support for students seeking educational funding opportunities.

The library websites of 38 members of a regional academic library consortium were examined for guides that address funding for educational purposes. The guide content was manually reviewed. Information regarding institutional characteristics was gathered from the Carnegie Classification of Institutions of Higher Education.

Despite relatively few reports of educational funding support in the library literature, online guides exist at 42% of studied institutions. However, few guides are comprehensive and many lack features that promote discoverability. Instructional content – guidance, advice or information beyond resource descriptions – and in-person funding support rarely appear in the studied guides, presenting opportunities for academic libraries to contribute to student retention and success.

This paper provides information on and examples of online guides to educational funding useful to academic libraries looking to support students facing affordability concerns.

This paper contributes to the literature on non-disciplinary uses of online research guides and is the first to survey academic library guides on educational funding opportunities.

This paper uses co-ownership as a proxy for determining the extent of collaboration on LibGuides in public universities in South Africa.

This is a quantitative study that uses webometrics techniques to establish collaboration on LibGuides among librarians in public universities in South Africa. The LibGuide pages of all public universities in the country are visited. Co-ownership of those LibGuides is established by going through the list of co-owners usually situated on the right-hand side menu bar. The data are divided into 16 Excel spreadsheets, each representing a South African public university with LibGuides.

The results show that only 8.1 per cent or 95 of 1,166 LibGuides are co-owned, whereas in 9.4 per cent (109 of 1,166) of LibGuides, the ownership reverts to the host library, as there are no authors indicated. Only 34 of 95 or 35.8 per cent of co-owned LibGuides are cross-campus or inter-campus collaborations suggesting that there is very little cross-pollination of ideas between different campuses of the same universities in South Africa.

This study will lead to a better understanding of the extent of collaboration between librarians in Africa, generally, but specifically in South Africa. In addition, it poses a challenge to library managers to develop strategies that promote and nurture a culture of collaboration between and among librarians to avoid unnecessary duplication. The recommendations of this study can be used to improve collaboration between and among librarians. The biggest limitation of this study is that it did not look into the attitudes, constraints and impediments of collaboration between and among librarians. This area, however, is recommended for further research.

The implication of these results is that there is a duplication of LibGuides, effort and time across different campuses of the same universities, as some universities have a number of LibGuides on the same subject areas across the institutions. There is very little cross-pollination of ideas between various universities as reflected by a lack of inter-university LibGuides in the country.

Duplication of LibGuides does not assist the users as it only adds to the information overload rather than assisting them by streamlining the information.

This study may well be the first study of its nature in the world. It is the view of the authors that this study will not only close the gap in the literature on LibGuides but also explain the use of Web 2.0 tools in libraries in developing countries as collaboration tools. It will add another perspective to the discourse about the collaboration in library and information science generally. This paper may lead to further research on the collaboration efforts of practising librarians.

Loneliness has been a known severe public health concern among the elderly population during the COVID-19 pandemic. This paper aims to discuss the practicalities of using emerging technologies to address elderly loneliness and its implications and adaptations to the outbreak of corona virus disease–2019.

The authors draw on examples from the literature and their own observations from working with older adults, to provide an overview of possible ways technology could help this population in the current COVID-19 pandemic.

Technological advancements have offered remarkable opportunities to deliver care and maintain connections despite the need to stay physically separated. These tools can be integrated into crisis communications, public health responses and care programs to address loneliness among the elderly. However, it must be done strategically and informed by the type of loneliness at play, environmental factors, socioeconomics and technological literacy.

Care-providing organizations and policymakers should consider the risk of loneliness while responding to COVID-19 outbreak, particularly within elderly populations. As a part of a broader plan, technological solutions and low-tech approaches can make a difference in mitigating loneliness. Solutions should be accessible to and usable by older adults. Provision of equipment, training and guidance may be necessary to execute a technology-centric plan; for some communities and individuals, approaches that do not rely on advanced technology may be more effective.

Technological advancements can be a valuable tool in addressing known public health concerns, such as loneliness among the elderly populations. However, the use of this tool should be governed by the specific situation at hand, taking into consideration individual needs and environmental factors, especially the compounded effects caused by the coronavirus pandemic. Different technological programs and approaches are appropriate for different types of loneliness. For example, online therapy such as internet-based cognitive behavior therapy may mitigate loneliness caused by fear and online interaction such as videoconferencing may relieve loneliness caused by lack of social engagement.

This chapter explores religion and spirituality as a form and source of demographic differences relevant to the study of occupational stress and well-being. The purpose of the chapter is to provide a resource and starting point to occupational health and stress researchers who may be interested in religion/spirituality. A review of critical religion/spirituality concepts is provided, along with a discussion of how religion/spirituality can be integrated into common occupational stress theories and reconciled with commonly studied variables within this domain. A series of future research directions involving religion/spirituality and occupational health and stress are ultimately presented.

The racial and ethnic representation of individuals in the workforce is not comparable to that in the general population. In 2010, African Americans constituted 12.6% of the US population. However, African Americans represented less than 5% of PhD recipients in 2010; African American women comprised less than 1% of the degrees awarded in that same year. These disappointing statistics have sparked conversations regarding the retention of underrepresented groups with a focus on what helps to ensure these individuals will transition through the science, technology, engineering, and mathematics (STEM) pipeline. This chapter provides insight into the elements of the Spelman College learning environment that empower women of African descent to become agents of their success while facilitating their movement through the STEM pipeline. The chapter focuses on interventions and resources developed in the Chemistry and Biochemistry Department to foster student-centered learning. Described herein are cocurricular strategies and course-based interventions are used synergistically to enhance student outcomes. The approach to curricular innovation is framed by theories related to community of inquiry (CoI), metacognition, agency, and self-regulated learning. Strategic institutional investments have underpinned these efforts. In addition to providing a snapshot of student outcomes, the authors discuss lessons learned along with the realities of engaging in this type of intellectual work to elucidate the feasibility of adopting similar strategies at other institutions.

Social media and sustainability are changing Chinese consumers’ consumption behavior in notable ways. Few apparel industry sustainability efforts are enforced or well known in China. As China operates its own social media sites, it is necessary to study Chinese social media, rather than Western types, in order to understand its influence on Chinese consumer behavior with regard to sustainability. By extending the theory of reasoned action (TRA) and the prototype willingness model, the purpose of this paper is to investigate how Chinese consumers were taught their environmentally sustainable apparel (ESA) consumption behavior through social media, and also how the influence of peers affected their purchase intentions.

A total of 238 survey responses were collected and analyzed from a Chinese research firm in 2016. In accord with the study objectives, an exploratory factor analysis was first conducted, and then a two-step analysis of a structural equation model was employed for hypothesis testing. To test the significance of hypothesized mediated effects, a bootstrap procedure with 2,000 bootstrap samples from the original data was used to compute bias-corrected 95% CI for indirect effects. Moreover, hierarchical regressions were demonstrated to verify the unique contribution of social media influence.

The study findings support the previous literature that indicated positive attitudes toward environmentally sustainable purchasing behavior increased as Chinese consumers learned about social and environmental issues. Also, results of the analysis revealed that Chinese consumers’ engagement with social media and their peers were important social influences that were directly tied to increasing sustainable apparel purchase intentions.

By extending two grand theories of the prototype willingness model theory and the TRA, this study underlines a novel link between the influence of social media and ESA purchase intentions among Chinese consumers. Results are valuable in a global context as it is one of only a few studies to explore Chinese consumers’ purchase intentions of ESA through an exclusive social media platform – WeChat – in China.