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1 – 10 of 16Yuzhuo Wang, Chengzhi Zhang, Min Song, Seongdeok Kim, Youngsoo Ko and Juhee Lee
In the era of artificial intelligence (AI), algorithms have gained unprecedented importance. Scientific studies have shown that algorithms are frequently mentioned in papers…
Abstract
Purpose
In the era of artificial intelligence (AI), algorithms have gained unprecedented importance. Scientific studies have shown that algorithms are frequently mentioned in papers, making mention frequency a classical indicator of their popularity and influence. However, contemporary methods for evaluating influence tend to focus solely on individual algorithms, disregarding the collective impact resulting from the interconnectedness of these algorithms, which can provide a new way to reveal their roles and importance within algorithm clusters. This paper aims to build the co-occurrence network of algorithms in the natural language processing field based on the full-text content of academic papers and analyze the academic influence of algorithms in the group based on the features of the network.
Design/methodology/approach
We use deep learning models to extract algorithm entities from articles and construct the whole, cumulative and annual co-occurrence networks. We first analyze the characteristics of algorithm networks and then use various centrality metrics to obtain the score and ranking of group influence for each algorithm in the whole domain and each year. Finally, we analyze the influence evolution of different representative algorithms.
Findings
The results indicate that algorithm networks also have the characteristics of complex networks, with tight connections between nodes developing over approximately four decades. For different algorithms, algorithms that are classic, high-performing and appear at the junctions of different eras can possess high popularity, control, central position and balanced influence in the network. As an algorithm gradually diminishes its sway within the group, it typically loses its core position first, followed by a dwindling association with other algorithms.
Originality/value
To the best of the authors’ knowledge, this paper is the first large-scale analysis of algorithm networks. The extensive temporal coverage, spanning over four decades of academic publications, ensures the depth and integrity of the network. Our results serve as a cornerstone for constructing multifaceted networks interlinking algorithms, scholars and tasks, facilitating future exploration of their scientific roles and semantic relations.
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Yanqing Shi, Hongye Cao and Si Chen
Online question-and-answer (Q&A) communities serve as important channels for knowledge diffusion. The purpose of this study is to investigate the dynamic development process of…
Abstract
Purpose
Online question-and-answer (Q&A) communities serve as important channels for knowledge diffusion. The purpose of this study is to investigate the dynamic development process of online knowledge systems and explore the final or progressive state of system development. By measuring the nonlinear characteristics of knowledge systems from the perspective of complexity science, the authors aim to enrich the perspective and method of the research on the dynamics of knowledge systems, and to deeply understand the behavior rules of knowledge systems.
Design/methodology/approach
The authors collected data from the programming-related Q&A site Stack Overflow for a ten-year period (2008–2017) and included 48,373 tags in the analyses. The number of tags is taken as the time series, the correlation dimension and the maximum Lyapunov index are used to examine the chaos of the system and the Volterra series multistep forecast method is used to predict the system state.
Findings
There are strange attractors in the system, the whole system is complex but bounded and its evolution is bound to approach a relatively stable range. Empirical analyses indicate that chaos exists in the process of knowledge sharing in this social labeling system, and the period of change over time is about one week.
Originality/value
This study contributes to revealing the evolutionary cycle of knowledge stock in online knowledge systems and further indicates how this dynamic evolution can help in the setting of platform mechanics and resource inputs.
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S. Thavasi and T. Revathi
With so many placement opportunities around the students in their final or prefinal year, they start to feel the strain of the season. The students feel the need to be aware of…
Abstract
Purpose
With so many placement opportunities around the students in their final or prefinal year, they start to feel the strain of the season. The students feel the need to be aware of their position and how to increase their chances of being hired. Hence, a system to guide their career is one of the needs of the day.
Design/methodology/approach
The job role prediction system utilizes machine learning techniques such as Naïve Bayes, K-Nearest Neighbor, Support Vector machines (SVM) and Artificial Neural Networks (ANN) to suggest a student’s job role based on their academic performance and course outcomes (CO), out of which ANN performs better. The system uses the Mepco Schlenk Engineering College curriculum, placement and students’ Assessment data sets, in which the CO and syllabus are used to determine the skills that the student has gained from their courses. The necessary skills for a job position are then extracted from the job advertisements. The system compares the student’s skills with the required skills for the job role based on the placement prediction result.
Findings
The system predicts placement possibilities with an accuracy of 93.33 and 98% precision. Also, the skill analysis for students gives the students information about their skill-set strengths and weaknesses.
Research limitations/implications
For skill-set analysis, only the direct assessment of the students is considered. Indirect assessment shall also be considered for future scope.
Practical implications
The model is adaptable and flexible (customizable) to any type of academic institute or universities.
Social implications
The research will be very much useful for the students community to bridge the gap between the academic and industrial needs.
Originality/value
Several works are done for career guidance for the students. However, these career guidance methodologies are designed only using the curriculum and students’ basic personal information. The proposed system will consider the students’ academic performance through direct assessment, along with their curriculum and basic personal information.
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Weiting Wang, Yi Liao and Jiacan Li
The purpose of this study to improve the efficiency of customer acquisition and retention through the design of salary information disclosure mechanism.
Abstract
Purpose
The purpose of this study to improve the efficiency of customer acquisition and retention through the design of salary information disclosure mechanism.
Design/methodology/approach
This study develops a stylized game-theoretic model of delegating customer acquisition and retention, focusing on how firms choose delegation and wage information disclosure strategy.
Findings
The results confirm the necessity for enterprises to disclose salary information. When sales agents are risk neutral, firms should choose multi-agent (MA) delegation and disclose their wages. However, when agents are risk averse, firms may disclose the wages of acquisition agents or both agents in MA delegation, depending on the uncertainty of the retention market.
Originality/value
This paper contributes to the literature on delegation of customer acquisition and retention and demonstrates that salary disclosure can be used as a supplement to the incentive mechanism.
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Jing Liang, Ming Li and Xuanya Shao
The purpose of this study is to explore the impact of online reviews on answer adoption in virtual Q&A communities, with an eye toward extending knowledge exchange and community…
Abstract
Purpose
The purpose of this study is to explore the impact of online reviews on answer adoption in virtual Q&A communities, with an eye toward extending knowledge exchange and community management.
Design/methodology/approach
Online reviews contain rich cognitive and emotional information about community members regarding the provided answers. As feedback information on answers, it is crucial to explore how online reviews affect answer adoption. Based on signaling theory, a research model reflecting the influence of online reviews on answer adoption is established and empirically examined by using secondary data with 69,597 Q&A data and user data collected from Zhihu. Meanwhile, the moderating effects of the informational and emotional consistency of reviews and answers are examined.
Findings
The negative binomial regression results show that both answer-related signals (informational support and emotional support) and answerers-related signals (answerers’ reputations and expertise) positively impact answer adoption. The informational consistency of reviews and answers negatively moderates the relationships among information support, emotional support and answer adoption but positively moderates the effect of answerers’ expertise on answer adoption. Furthermore, the emotional consistency of reviews and answers positively moderates the effect of information support and answerers’ reputations on answer adoption.
Originality/value
Although previous studies have investigated the impacts of answer content, answer source credibility and personal characteristics of knowledge seekers on answer adoption in virtual Q&A communities, few have examined the impact of online reviews on answer adoption. This study explores the impacts of informational and emotional feedback in online reviews on answer adoption from a signaling theory perspective. The results not only provide unique ideas for community managers to optimize community design and operation but also inspire community users to provide or utilize knowledge, thereby reducing knowledge search costs and improving knowledge exchange efficiency.
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Inês Carvalho and Stanislav Ivanov
The rapid growth of artificial intelligence is disrupting various industries, including the tourism sector. This paper aims to outline the applications, benefits and risks of…
Abstract
Purpose
The rapid growth of artificial intelligence is disrupting various industries, including the tourism sector. This paper aims to outline the applications, benefits and risks of ChatGPT and large language models in general on tourism. It also aims to establish a research agenda for investigating the implications of these models in tourism.
Design/methodology/approach
Drawing on the available literature on ChatGPT, large language models and artificial intelligence, the paper identifies areas of application of ChatGPT for several tourism stakeholders. Potential benefits and risks are then considered.
Findings
ChatGPT and other similar models are likely to have a profound impact on several tourism processes. They will contribute to further streamline customer service in front-of-house operations and increase productivity and efficiency in back-of-house operations. Although negative consequences for human resources are expected, this technology mostly enhances tourism employees.
Originality/value
To the best of the authors’ knowledge, this is one of the first studies that explore the potential implications of ChatGPT in tourism and hospitality.
目的
人工智能的快速发展正在颠覆包括旅游业在内的各个行业。 本文旨在概述ChatGPT和大型语言模型在旅游业中的应用、好处和风险。同时, 旨在建立一个研究议程, 以调查这些模型在旅游业中的影响。
设计/方法/途径
本文借鉴了关于ChatGPT、大型语言模型和人工智能的现有文献, 确定了ChatGPT在几个旅游利益相关者中的应用范围, 然后考虑了潜在的好处和风险。
研究结果
ChatGPT和其他类似的模型可能会对一些旅游过程产生深远的影响。它们将有助于进一步简化前台业务的客户服务, 并提高后台业务的生产力和效率。虽然对人力资源的负面影响是可以预见的, 但这项技术主要是增强旅游业的员工能力。
原创性
这是首批探索ChatGPT在旅游业和酒店业潜在影响的研究之一。
Diseño/metodología/enfoque
A partir de la bibliografía disponible sobre ChatGPT, grandes modelos lingüísticos e inteligencia artificial, este artículo identifica las posibles áreas de aplicación de ChatGPT y actores que se pueden beneficiar. De igual forma, se examinan los posibles beneficios y riesgos.
Propósito
El rápido crecimiento de la inteligencia artificial está afectando diversas industrias, incluyendo la del turismo. Este artículo pretende esbozar las aplicaciones, ventajas y riesgos de ChatGPT, así como los grandes modelos lingüísticos, en turismo. También pretende establecer una agenda de investigación para estudiar las implicaciones de estos modelos en el turismo.
Hallazgos
Es probable que ChatGPT y otros modelos similares tengan un profundo impacto en varios procesos turísticos, contribuyendo a racionalizar, aún más, el servicio al cliente en las operaciones de front-of-the-house y aumentando la productividad y eficiencia en el back-of-the-house. Aunque se prevén consecuencias negativas para los recursos humanos, esta tecnología servirá sobre todo para potenciarlos.
Originalidad
Éste es uno de los primeros estudios que exploran las implicaciones potenciales de ChatGPT en el turismo y la hostelería.
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Muhammad Hasnain Abbas Naqvi, Zhang Hongyu, Mishal Hasnain Naqvi and Li Kun
This study aims to determine whether or not fashion retail brands can maintain their essence by providing personalized care through conventional face-to-face interactions or the…
Abstract
Purpose
This study aims to determine whether or not fashion retail brands can maintain their essence by providing personalized care through conventional face-to-face interactions or the use of e-services.
Design/methodology/approach
An exploratory investigation is being conducted to attain this goal. According to the findings of this research, Chatbots have an impact on consumer loyalty. The quality of a Chatbot’s system, service and information are all critical to providing a positive consumer experience.
Findings
The study concluded that Chatbot e-services might potentially enable dynamic and fascinating interactions between firms and their consumers. To personalize a Chatbot, firms might change the tone of the language used. Customers are more likely to use a Chatbot if it resembles a real person, which increases their pleasure and confidence in the product.
Originality/value
More precisely, the emphasis of the inquiry was on Chatbot, a relatively new digital tool that offers user-friendly, personalized and one-of-a-kind support to customers. Using information supplied by consumers, the authors examine a five-dimensional model that gauges how customers feel about Chatbots in terms of their ability to communicate with users, offer amusement, be trendy, personalize interactions and solve problems.
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Ali Zeb, Rafid Ullah and Rehmat Karim
This paper aims to examine the opportunities and challenges of using ChatGPT in higher education. Furthermore, it is also discuss the potential risks and plunders of these tools.
Abstract
Purpose
This paper aims to examine the opportunities and challenges of using ChatGPT in higher education. Furthermore, it is also discuss the potential risks and plunders of these tools.
Design/methodology/approach
The paper discuss the use of artificial intelligence (AI) in academia and explores the opportunities and challenges of using ChatGPT in higher education. It also highlights the difficulties of detecting and preventing academic dishonesty and suggests strategies that universities can adopt to ensure ethical and useful use of these tools.
Findings
The paper concludes that while the use of AI tools, ChatGPT in higher education presents both opportunities and challenges. The universities can effectively address these concerns by taking a proactive and ethical approach to the use of these tools. This paper further suggests that universities should develop policies and procedures, provide training and support, to detect and prevent cheating intentions.
Originality/value
The paper provides insights into the opportunities and challenges of using ChatGPT in higher education, as well as strategies for addressing concerns related to academic dishonesty. The paper further adds importance to the discussion on the ethical and responsible use of AI tools in higher education.
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Keywords
Ming Li and Jing Liang
Knowledge adoption is the key to effective knowledge exchange in virtual question-and-answer (Q&A) communities. Although previous studies have examined the effects of knowledge…
Abstract
Purpose
Knowledge adoption is the key to effective knowledge exchange in virtual question-and-answer (Q&A) communities. Although previous studies have examined the effects of knowledge content, knowledge source credibility and the personal characteristics of knowledge seekers on knowledge adoption in virtual Q&A communities from a static perspective, the impact of answer deviation on knowledge adoption has rarely been explored from a context-based perspective. The purpose of this study is to explore the impact of two-way deviation on knowledge adoption in virtual Q&A communities, with the aim of expanding the understanding of knowledge exchange and community management.
Design/methodology/approach
The same question and the same answerer often yield multiple answers. Knowledge seekers usually read multiple answers to make adoption decisions. The impact of deviations among answers on knowledge seekers' knowledge adoption is critical. From a context-based perspective, a research model of the impact of the deviation of horizontal and vertical answers on knowledge adoption is established based on the heuristic-systematic model (HSM) and empirically examined with 88,287 Q&A data points and answerer data collected from Zhihu. Additionally, the moderation effects of static factors such as answerer reputation and answer length are examined.
Findings
The negative binomial regression results show that the content and emotion deviation of horizontal answers negatively affect knowledge seekers' knowledge adoption. The content deviation of vertical answers is negatively associated with knowledge adoption, while the emotion deviation of vertical answers is positively related to knowledge adoption. Moreover, answerer reputation positively moderates the negative effect of the emotion deviation of horizontal answers on knowledge adoption. Answer length weakens the negative correlation between the content deviation of horizontal and vertical answers and knowledge adoption.
Originality/value
This study extends previous research on knowledge adoption from a static perspective to a context-based perspective. Moreover, information deviation is expanded from a one-way variable to a two-way variable. The combined effects of static and contextual factors on knowledge adoption are further uncovered. This study can not only help knowledge seekers identify the best answers but also help virtual Q&A community managers optimize community design and operation to reduce the cost of knowledge search and improve the efficiency of knowledge exchange.
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Sudha Panda and Soumyendu Shankar Ray
The research aims to explore the wisdom, knowledge and practices in vernacular housing settlements with their sustainability underpinnings as tools for modelling rural affordable…
Abstract
Purpose
The research aims to explore the wisdom, knowledge and practices in vernacular housing settlements with their sustainability underpinnings as tools for modelling rural affordable housing in tropical regions. The study is based on a weaving settlement in Bargarh district of Odisha, which is globally acclaimed for its Ikkat style of weaving.
Design/methodology/approach
A hierarchical framework of sustainability resting on the three pillars of ecological, economical and environmental dimensions is derived from existing theoretical research. This framework of 22 indicators is subsequently assigned to assess the sustainability of the vernacular weavers' settlement through quantitative evaluation. A qualitative assessment through observation and deduction also verifies the result.
Findings
Since the vernacular weavers settlement performs very well on the sustainability scorecard, the paper suggests that its best practices can be incorporated while designing affordable housing so that social, cultural and heritage values are retained and a climate conscious, energy-efficient sustainable approach is ensured.
Practical implications
The recommendations from the assessment has many lessons while framing policies for rural affordable housing as it cannot have one size that fits all settlement typology irrespective of the occupational, climatic and social needs.
Originality/value
The sustainable design and planning principles embedded in this vernacular settlement offers a valuable blueprint to re-imagine the affordable housing in rural areas which can be myopic if it does not take into account the occupational needs and life style of craftsmen dwellers.
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