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Article
Publication date: 24 October 2019

Sreejith Balasubramanian, Sultan Al-Ahbabi and Sony Sreejith

The purpose of this paper is to investigate the impact of ownership of public sector organizations on the implementation of knowledge management (KM) processes and…

Abstract

Purpose

The purpose of this paper is to investigate the impact of ownership of public sector organizations on the implementation of knowledge management (KM) processes and subsequent performance.

Design/methodology/approach

Using 268 responses obtained from a structured country-wide survey, the study assesses the hypothesized differences in the implementation of KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use), the overall performance benefits of implementation (innovation, quality and operational performance), and their relationships, among the federal, state and semi-government organizations in the United Arab Emirates.

Findings

The results show that federal government organizations implement all four KM processes to the greatest extent, followed by state and semi-government organizations. In general, all KM processes had a significant positive impact on the innovation, quality and operational performance of the public sector, but the strength of this impact was found to differ across different public sector organizations. The overall improvement in all three performance aspects was found to be highest for federal, followed by state and semi-government organizations.

Practical implications

The findings of this study are useful for practitioners and policymakers, especially those overseeing national KM programs to devise strategies, policies and support mechanisms to ensure that public sector organizations, regardless of their ownership, can implement efficient and effective KM processes and achieve their desired performance goals.

Originality/value

The study is arguably the first comprehensive attempt to understand the impact of firm ownership on KM in the public sector.

Details

International Journal of Public Sector Management, vol. 33 no. 1
Type: Research Article
ISSN: 0951-3558

Keywords

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Article
Publication date: 17 December 2018

Sultan Ali Al Ahbabi, Sanjay Kumar Singh, Sreejith Balasubramanian and Sanjaya Singh Gaur

The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of…

Abstract

Purpose

The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of KM in public sector is at its nascent stage. This forms the motivation of the present work; this paper aims to analyze and understand the intricate relationship between KM processes and public sector firm performance in terms of operational, quality and innovation performance.

Design/methodology/approach

A comprehensive KM processes–performance framework consisting of seven constructs (four constructs of KM processes and three constructs of KM performance) and their underlying factors was developed through an extensive literature review. The employee perceptions of these seven constructs were captured on a five-point Likert scale using a country-wide survey in the UAE public sector. The 270 valid responses captured were then used to first validate the KM framework and then test the hypothesized relationships between KM processes and KM performance.

Findings

The findings show that all four KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use) had a positive and significant impact on operational, quality and innovation performance of public sector in the UAE.

Research limitations/implications

The findings confirm the validity and reliability of all the seven constructs and their underlying factors and the assessment framework. Overall, this study fills a gap in the literature about applying/implementing a KM framework for the public sector and therefore significantly contributes toward the theoretical advancement of the field. However, the study does acknowledge the use of perceptual measures of individual employees as a limitation instead of more objective measures to capture the impact KM processes on KM performance.

Practical implications

The strong and significant impact of KM processes on firm performance is expected to provide the impetus for practitioners and policymakers to implement and leverage from KM processes and improve firm performance in the public sector.

Originality/value

A comprehensive development, validation and assessment of a KM framework for the public sector has not been attempted previously anywhere, let alone UAE, and hence constitutes the novelty of this work.

Details

Journal of Knowledge Management, vol. 23 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

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Article
Publication date: 7 January 2021

Mohsenah Al Yami, Mian M. Ajmal and Sreejith Balasubramanian

Firm size is an important contingency variable in macro-organizational studies. Several questions arise in relation to knowledge management and organizational size that is…

Abstract

Purpose

Firm size is an important contingency variable in macro-organizational studies. Several questions arise in relation to knowledge management and organizational size that is critical to both public and private organizations. Unfortunately, despite its significance, all or most of the studies that examined the effects of organizational size’ on knowledge management have been in the private sector. This paper aims to empirically study the effects of organizational size on the key knowledge management processes and subsequent operational efficiency derived from its implementation in the public sector.

Design/methodology/approach

A structured country-wide survey of United Arab Emirates public sector organizations was conducted. The 383 completed responses obtained were then analysed to assess the hypothesized differences in the implementation of knowledge management processes (knowledge acquisition, knowledge creation, knowledge capture, knowledge storage and retrieval, knowledge sharing, knowledge utilization) and its impact on the operational efficiency across small and medium, large and very large public sector organizations.

Findings

The results revealed that the extent of implementation of all six knowledge management processes and operational efficiency followed an inverted “V” pattern, in which, both knowledge management processes and operational efficiency was found to increase while transitioning from small and medium entities to large entities, but was found to decrease while transitioning from large to very large entities. In terms of relationships, while all knowledge management processes had a significant positive impact on the operational efficiency of the public sector, the ability to derive operational efficiency from knowledge management processes was found to be the highest for very large public sector organizations.

Practical implications

The novel findings are useful for practitioners and policymakers, especially those overseeing a country’s knowledge management initiatives to devise strategies, policies and support mechanisms to ensure public sector organizations, regardless of their size, can implement efficient and effective knowledge management processes to improve their operational efficiency.

Originality/value

The study is arguably the first comprehensive attempt to understand the impact of organizational size on knowledge management in the public sector.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

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Article
Publication date: 23 April 2020

Sreejith Balasubramanian and Vinaya Shukla

Managing environmental consequences while sustaining economic development necessitate strong commitment and participation of all firms across sectors. However, the…

Abstract

Purpose

Managing environmental consequences while sustaining economic development necessitate strong commitment and participation of all firms across sectors. However, the environment-related role of foreign and local firms is unclear from previous research. With increasing trade liberalization and entry of foreign firms, this question has become particularly relevant. The purpose of this paper is to contrast the roles and contributions of foreign and local firms from an environmental sustainability perspective.

Design/methodology/approach

Using data collected through a structured survey (395 responses) and semi-structured interviews (19 numbers) from the United Arab Emirates (UAE) construction sector (research setting), the study analyses and understands the hypothesized differences between foreign and local firms on three key environmental sustainability aspects: the extent of environmental practices implementation, the strengths/influences of drivers and barriers affecting the implementation, and the environmental, cost-related, and organizational performance benefits derived.

Findings

Foreign firms were found to implement environmental practices to a greater extent, have a greater internal drive to implement these practices, and face lower barriers to implementation than local ones. Local firms though were found to be not far behind foreign ones with regards to the environmental, cost-related, and organizational performance benefits derived.

Practical implications

Findings from the study are expected to help policymakers and practitioners develop policies/interventions that ensure all firms irrespective of their nature of ownership contribute equitably to environmental sustainability.

Originality/value

This study is arguably the first comprehensive attempt to understand how various environmental sustainability aspects are perceived and performed by local and foreign firms.

Details

Benchmarking: An International Journal, vol. 27 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

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Article
Publication date: 30 April 2020

Sreejith Balasubramanian, Vinaya Shukla and Janya Chanchaichujit

Effective environment and climate change management require supply chain-wide focus (from the initial design to the end-of-life management) as well as universal…

Abstract

Purpose

Effective environment and climate change management require supply chain-wide focus (from the initial design to the end-of-life management) as well as universal participation and commitment of firms. However, the environment-related role and contribution of different sized firms in the supply chain are unclear from previous research which this study seeks to clarify using the context of UAE's construction sector.

Design/methodology/approach

Using data collected from a structured survey (455 responses) and semi-structured interviews with 20 key supply chain stakeholders, this study analyses and understands hypothesized differences between small and medium firms (SMEs) and large firms on three key supply chain environmental sustainability aspects: the extent of green supply chain practices (GSCP) implemented, the strengths/influences of drivers and barriers affecting the implementation of GSCP, and the associated environmental, cost-related and organizational performance benefits derived from GSCP.

Findings

Large firms were found to show significantly greater levels of implementation of GSCP, greater internal drive for implementation and lower barriers to implementation than SMEs. SMEs though were found to be not too far behind large firms with regards to the environmental, cost-related and organizational performance benefits from GSCP implementation.

Practical implications

Findings from this study is useful for benchmarking the GSCP implementation of large firms and SMEs, influences of drivers and barriers affecting the implementation of GSCP and associated performance benefits derived from GSCP implementation. Policymakers and practitioners could use the study findings to develop suitable policies/interventions so as to ensure that all firms irrespective of their size can contribute equitably towards improving the environmental sustainability of supply chains.

Originality/value

This study is arguably the first comprehensive attempt to understand how various environmental sustainability aspects in supply chains are perceived and performed by SMEs and large firms.

Details

Management of Environmental Quality: An International Journal, vol. 31 no. 5
Type: Research Article
ISSN: 1477-7835

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Article
Publication date: 11 May 2020

Shalini Ajayan and Sreejith Balasubramanian

The aim of this study is to assess the managerial practices in the United Arab Emirates (UAE) higher education sector through the lens of “new managerialism”.

Abstract

Purpose

The aim of this study is to assess the managerial practices in the United Arab Emirates (UAE) higher education sector through the lens of “new managerialism”.

Design/methodology/approach

An extensive review of new managerialism literature in higher education was conducted to develop a structured survey questionnaire. Using 176 useable responses obtained from the country-wide survey of academic staff, the underlying factor structure of new managerialism was first established using exploratory factor analysis (EFA), and then ANOVA was carried out to check whether there existed any difference in the six factors as well as for the individual items within each factor across the three types of Universities in the UAE, namely public universities, private-local owned universities and private-foreign owned universities.

Findings

The study unearthed a six-factor framework (monitoring and evaluation, transparency, bureaucracy, stakeholder engagement, research productivity and academic freedom and flexibility) of new managerialism comprising of 20 managerial practices. Of the six factors, significant difference was found for bureaucracy, stakeholder engagement and academic freedom and flexibility across different types of universities.

Originality/value

In terms of novelty, the study is the first attempt to explore new managerialism in higher education in the Middle Eastern context.

Details

International Journal of Comparative Education and Development, vol. 22 no. 2
Type: Research Article
ISSN: 2396-7404

Keywords

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Article
Publication date: 9 January 2017

Sreejith Balasubramanian and Vinaya Shukla

Curtailing the adverse environmental impacts of the construction sector is one the major challenges of the twenty-first century. However, despite the significance of this…

Abstract

Purpose

Curtailing the adverse environmental impacts of the construction sector is one the major challenges of the twenty-first century. However, despite the significance of this problem, the limited efforts so far to tackle the negative impacts associated with this particular sector have been largely fragmented and disjointed. Given that the net green outcome of a construction project is the sum total of the efforts undertaken at the various supply chain stages (from the initial design to the end-of-life demolition) by different stakeholders, the green supply chain management (GSCM) approach is seen as a way forward toward streamlining the fragmented efforts at greening the sector. This forms the motivation of the present work, and this paper aims to develop, validate and apply a multi-dimensional GSCM framework for the construction sector.

Design/methodology/approach

A comprehensive GSCM assessment framework consisting of nine constructs (external and internal drivers; external and internal barriers; core and facilitating GSCM practices; economic, environmental and organizational performance implications) and their underlying factors was developed through an extensive literature review. Using data collected through a structured questionnaire, the framework was validated, and the relevance/appropriateness of each construct and its underlying factors, along with the hypothesized relationships between the constructs, were assessed separately for each supply chain stakeholder.

Findings

The findings confirm the validity and reliability of the constructs and their underlying factors as well as the assessment framework. In general, the implementation of green practices has had a positive impact on the environmental, economic and organizational performance for all stakeholders, while the extent of the green practices implemented depends on the relative strength of the drivers and barriers.

Research limitations/implications

This study fills a gap in the literature about applying/implementing GSCM in the construction sector.

Practical implications

The findings provide practitioners, policy makers and organizations associated with the UAE construction sector, as well as the construction sector in general, insight into all key aspects of GSCM.

Originality/value

A comprehensive survey-based assessment of GSCM for the construction sector has not been previously attempted and constitutes the novelty of this work.

Details

Supply Chain Management: An International Journal, vol. 22 no. 1
Type: Research Article
ISSN: 1359-8546

Keywords

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Article
Publication date: 9 September 2020

Sachin Kumar Mangla

Abstract

Details

Management of Environmental Quality: An International Journal, vol. 31 no. 5
Type: Research Article
ISSN: 1477-7835

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Article
Publication date: 7 March 2016

M.P. Jenarthanan, A. Ajay Subramanian and R. Jeyapaul

This paper aims to study the comparison between a response surface methodology (RSM) and artificial neural network (ANN) in the modelling and prediction of surface…

Abstract

Purpose

This paper aims to study the comparison between a response surface methodology (RSM) and artificial neural network (ANN) in the modelling and prediction of surface roughness during endmilling of glass-fibre-reinforced polymer composites.

Design/methodology/approach

Aiming to achieve this goal, several milling experiments were performed with polycrystalline diamond inserts at different machining parameters, namely, feed rate, cutting speed, depth of cut and fibre orientation angle. Mathematical model is created using central composite face-centred second-order in RSM and the adequacy of the model was verified using analysis of variance. ANN model is created using the back propagation algorithm.

Findings

With regard to the machining test, it was observed that feed rate is the dominant parameter that affects the surface roughness, followed by the fibre orientation. The comparison results show that models provide accurate prediction of surface roughness in which ANN performs better than RSM.

Originality/value

The data predicted from ANN are very nearer to experimental results compared to RSM; therefore, this ANN model can be used to determine the surface roughness for various fibre-reinforced polymer composites and also for various machining parameters.

Details

Pigment & Resin Technology, vol. 45 no. 2
Type: Research Article
ISSN: 0369-9420

Keywords

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Article
Publication date: 27 July 2021

Muhammad Kashif Imran, Tehreem Fatima, Ambreen Sarwar and Shahid Amin

The purpose of this systematic review is to summarize the possible organizational outcomes related to knowledge management capabilities (KMCs). It aims at offering the…

Abstract

Purpose

The purpose of this systematic review is to summarize the possible organizational outcomes related to knowledge management capabilities (KMCs). It aims at offering the modern-day dynamic organizations a path, through which they can utilize KMC at hand for gaining competitive advantage and positive organizational outcomes. The review is based on previous studies in the field of knowledge management and explains how KMCs are associated with various organizational outcomes.

Design/methodology/approach

A systematic approach was utilized to collect, examine, interpret and synthesize researches regarding KMCs and their usefulness for various organizational outcomes. The meta-synthesis method was adopted to review 106 research papers after careful selection.

Findings

It was evident from this integrated review that KMCs help in promoting organizational effectiveness, innovative ability, organizational change, value creation, competitive advantage, organizational learning and performance. Furthermore, the current review suggests research avenues and knowledge gaps in current literature to provide future researchers unique research opportunities.

Originality/value

The review revealed a profound opinion that organizations have to develop an optimal mix of KMCs to achieve better organizational outcomes. The study identified how KMCs set a basis and build positive support to enhance the key organizational outcomes such as organizational effectiveness, innovative ability, organizational change, value creation, competitive advantage, organizational learning and performance. However, cooperation bias is one of the most considerable limitations in research studies included in this systematic literature review.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

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