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The function, utilization, and resource allocation of sport facilities in residential areas have attracted increasing attention in China along with the country's rapid economic development and the popularization of the health concept. To optimize the allocation of public sports resources and develop functions for sports facilities in China, this study analyzed existing policies concerning the planning and construction of sports facilities in residential areas and actual problems in the operation, management, and construction of sports facilities in the country. The analysis was conducted using document, investigation and expert consultation methods. Corresponding improvement measures were proposed by combining actual situations of urban sport participation of residents. Sports facilities in urban residential areas in China are facing various problems, such as inadequate quantity, uneven layout, poor management, and imperfect related laws and regulations as well as planning policies. Formulating sports facility planning policies and updating existing sports facilities are beneficial in relieving the sports facility shortage caused by the increased, diversified, and actual demands of residents. These measures could also guide the future construction of sports facilities in residential areas in high-density cities in China.

In order to explore the theory of the spatial layout of urban sports facilities, starting with the analysis of theoretical knowledge, the current situation of public sports facilities in the central urban area of Jinan is analyzed, the various factors affecting the planning layout are discussed, and the strategies and methods of the layout planning of public sports facilities in Jinan are summarized. The results show that the layout planning of public sports facilities should follow the corresponding patterns and principles. The layout of public sports facilities at all levels should fully consider the factors of urban public transport, urban management system, urban public functions, and reasonable service radius of public sports facilities. It can be seen that excessive pursuit of efficiency will lead to excessive service radius and poor accessibility of urban public sports facilities; excessive pursuit of fairness will result in a small and scattered layout pattern, which easily leads to idle waste.

This study aims to adapt analytical hierarchy process (AHP) for choosing the optimal location for sport facilities. The location of a sports facility contributes significantly to its potential success or failure. Therefore, factors affecting such location-related decisions must be carefully studied and prioritized in a systematic fashion.

This study develops a seven-step framework which may be used to decide on a location from among several alternatives. Through an extensive literature review, this study first determines the factors affecting sports facility location selection and then applies AHP steps by asking several sports facility owners and managers to assess importance of the criteria.

This study determined the sport facility location selection factors as “ease of access,” “facility features,” “financial issues,” “neighborhood” and “market,” and further divided each factor into its subfactors. To illustrate the framework of using AHP as a tool to select the right location for sport facilities, we chose three candidate locations and scored them according to the calculated weight scores of the criteria, identifying the strengths and weaknesses of each location.

This study provides several managerial implications that may guide sport facility investors in choosing the right location.

This study presents a method to evaluate different factors for different actors of sport industry in a systematic way. Private investors can use the method for securing sufficient number of potential customers in a well-selected location. Government institutions and public policymakers can use the method, possibly with different sets of factors, to decide on the location of public sports facilities to maximize the number of visitors or to reach disadvantaged or underserved populations.

This framework of AHP method can help private and public investors and policymakers evaluate and make the optimal decision for choosing sports facility locations. This study contributes both to sport management theory and practice as well as to operation management literature. This study also refined the scattered factors in the literature of selecting a sport facility site in a more understandable and adaptable way.

The purpose of this paper is to study the effects of relationship marketing factors of sports centers on commitment to relationship and intention to recommend.

A statistical survey was conducted for quantitative research, and in-depth interviews, for qualitative research, according to the mixed methods research.

The results of the quantitative research show that the relationship marketing factors of bonding, facility, and price positively influence commitment to relationship. Expertise and facility positively influence intention to recommend. Finally, commitment to relationship positively influences intention to recommend.

Sports centers could build relationships based on polite and hospitable service, and host monthly events for building rapport among members. Instructors’ expertise promotes bonding and serves as the most essential factor for intention to recommend. Sports centers must adequately introduce promotions related to rational consumption and specialized promotion. Centers that are managed too carelessly or frugally will have a highly negative impact on customer relationship and intention to recommend.

This study aims to empirically analyze customer needs by comparing the results of in-depth interviews with customers based on the results of quantitative studies through mixed methods research. It determines the relationships between the aforementioned variables, providing practical implications through analysis of the customers’ subjective consciousness by focusing on sports facilities in order to secure competitive advantage, and thus, overcome financial difficulties.

Since 9/11, the world has been on alert and it is just a matter of time before a sports facility is targeted. No empirical studies have examined the stress levels of employees in sports facilities. Tangential studies will show, stress symptoms, changes in behavior and life style continued long after 9/11 to the point that it became a habit and no longer an isolated event. However, there is still the question of a secure work environment for the employees of these sports facilities. The current level of security being implemented in sport facilities is no longer sufficient to ensure the safety of employees, participants and spectators. Recommendations have been chosen carefully and are budget dependent. The implementation of biometrics will potentially reduce the stress levels of the targeted work environments by making it a safer place. The increased level of stress in the work environment has been partially reduced by several stress management techniques that include: task redesign, flexible work schedules, participative management, increased employee autonomy, employee fitness programs and open lines of communication to voice on going concerns to insure the safety of fans, athletes and employees. A conclusion is there is still a major concern of a secure work environment for the employees of these sports facilities at this date. This is the challenge.

The case of the Mercedes-Benz Arena in Shanghai, China raises an important issue with respect to transnational venue management corporations embedding and operating in foreign markets. The purpose of this paper is to examine how Anschutz Entertainment Group (AEG) has implemented social embeddedness strategy to influence the management structure and enhance operational performance of the Mercedes-Benz Arena.

A case study approach was chosen to examine the social embeddedness of AEG through the Mercedes-Benz Arena in Shanghai. An in-depth interview was conducted with John Cappo, the President and CEO of AEG China, in April 2016. In addition, the relative news and interviews of leaders from AEG and AEG China over the past ten years was also collected. Qualitative content analysis of the data was conducted through a coding approach. All the materials were coded into three main categories based on three aspects of social embeddedness: local stakeholder relations, reputation and trust-building, cultural and institutional adaptation.

AEG has demonstrated how a transnational venue management corporation can successfully integrate social embeddedness strategy with the management structure and operational procedures of the Mercedes-Benz Arena in three ways. First is through the relationship between AEG and its partners in the joint venture, OPG in terms of the enforcement of the contract, the clear division of responsibilities, and the mutual understanding and use of relationship building. Second is the relationship between AEG and the local government in Shanghai. Third was adapting the structures of AEG to fit within local culture and institutional contexts.

The unique multi-stakeholder relationship inherent to venue management in China raises important questions with respect to transnational venue management corporations operating in foreign markets. The adaptation to the local context, as a moderating factor to the institutional exposure of a venue management company involves more challenging obstacles for non-local firms, compared to firms which are familiar with their institutional context. Understanding the key solutions in building relationships and trust with partners in joint venture and local government, as well as the key methods to adopt in local contexts, have applications across any number of sport industries.

The purpose of this paper is to assess the perceived benefits and challenges of implementing sustainable initiatives in collegiate recreational sports facilities. Additionally, this paper intends to contribute to the evolving field of facility sustainability in higher education.

The design included qualitative research methods that allowed respondents to elaborate on perceived benefits and challenges. Respondents consisted of directors of campus recreation departments at National Intramural-Recreational Sports Association member institutions. Content analysis served as the method for analyzing and categorizing the data.

Six categories of perceived benefits became distinguishable, including Educational, Environmental, Ethical, Fiscal and Operational. Eight categories of perceived challenges emerged after responses were analyzed, including Administrative, Attitudinal, Commitment, Educational, Facility, and Fiscal. The majority of respondents indicated Fiscal demands as being the top challenge when it comes to implementing sustainable initiatives. Common themes arose from the responses and were sorted within their respective category.

This paper contributes to the evolving field of sustainability by providing some data regarding recreational sports facilities in higher education. Administrators, particularly those in Student Affairs, Facilities Management and Campus Recreation can benefit from this paper by assessing their respective institution’s current view of sustainability and by proactively determining a strategy to combat the potential challenges identified. Additionally, identifying perceived benefits can help equip facility directors and executives with justification and rationale for moving toward sustainable facility design and operation.

The purpose of this paper is to identify the historical factors that influenced the design and construction of modern National Hockey League and National Basketball Association arenas between 1990 and 2018. Additionally, this paper seeks to index the characteristics of those modern arenas while forwarding reasonable, informed propositions for future multipurpose arena design.

The historical methodology was applied to the design and construction of modern multipurpose arenas between 1990 and 2018. Modernization theory was utilized as an organizing construct to understand the intentional managerial actions to capitalize on consumer expectations by responding to economic and technological changes.

Sport managers responded to decreased median family incomes during the period of the study by building arenas with increasingly commodified spaces and amenities targeting wealthy and corporate customers. New technologies were adopted within facilities to meet the needs and expectations of in-venue and remote consumers.

In addition to demonstrating the practical utility of modernization theory and applied history for sport management scholars and practitioners, particularly in the Western context, the present study provides a series of propositions for future sport managers to consider to maintain or establish institutional advantage in the arena marketplace.

The paper contributes to the sport management literature by demonstrating the utility of modernization theory and applied history for sport management. In examining the design history of modern multipurpose arenas, the paper identifies the characteristics of modern multipurpose arenas while demonstrating the importance of understanding context and intentionality in managerial decision making.

The purpose of this paper is to analyse the influence of the environment on the financial performance in public sports agencies at the local level.

The influence of the socio-demographic, socio-economic and political environment on the financial condition of municipal sports agencies in Spain from 2003 to 2011 was studied by several regression models.

The results show a negative influence of the size of the population and a positive influence of the municipal taxes per capita. The influence of the political context is not demonstrated. However, the set of variables only explain a small percentage of the variance.

The main limitation of this study is the possible existence of other non-controlled environmental variables. However, this study approaches genuinely the effect of the environment on municipal sports agencies, which has important research implications as it shows additional information to be contrasted with other researches in different countries or regions.

The information provided in this study will be of great importance for managers to select more objectively other entities in benchmarking development.

Finally, this study uses a non-exploited database and redirects performance management studies to other areas of service provision such as sport.

El objetivo de esta investigación es analizar la influencia del entorno sobre el rendimiento financiero de las agencias de servicios deportivos municipales.

Se ha analizado la influencia del entorno socio-demográfico, socio-económico y político sobre la condición financiera de las agencias de servicios deportivos municipales en España, del 2003 al 2011, a través de diversos modelos de regresión.

Los resultados muestran una influencia negativa del tamaño de la población y una influencia positiva de los impuestos municipales per cápita. La influencia del contexto político no queda demostrada. Sin embargo, el conjunto de variables utilizadas solo explica un pequeño porcentaje de la varianza.

La principal limitación de este estudio es la posible existencia de otras variables del entorno que no han sido controladas. Sin embargo, este estudio es pionero al analizar la influencia del entorno en agencias deportivas, lo cual conlleva implicaciones de investigación ya que muestra información para ser contrastada con nuevos estudios en otros países.

La información proporcionada en este estudio será de utilidad para los gestores, al poder seleccionar de forma más objetiva otras entidades para el desarrollo de actividades de benchmarking.

Por último, este estudio utiliza una base de datos no explotada, redireccionando los estudios de gestión del rendimiento a otras áreas de servicios concretas como la deportiva.