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Wine packaged tours as a specific aspect of wine tourism have so far been neglected in research, for this reason, the purpose of this study is to study the key elements for the success of the wine tour in Tuscany (Italy), evaluating the points of strength and weakness.

The study combines approaches of text mining, sentiment analysis and natural language processing, drawing on data from the TripAdvisor platform, obtaining through an automatic procedure 9,616 reviews from 600 tours in the years 2010–2020.

The authors identified six elements of successful wine tours expressed by research subjects: tour guide; logistical aspects; the quality of the wine; the quality of the food; complementary tourist and recreational activities; the landscape and historic villages. The key strength associated with success was the integration of the leading wine product with food, landscape and historic villages, while the main criticisms were concerned with the organization and planning of the tour. Furthermore, the tour guide also plays a fundamental role in consumer satisfaction.

The limitations of the method were linked to the origin of the data used. The main one is that TripAdvisor does not allow you to have social and personal information about the tourist who wrote the review; therefore, the methods are substantially complementary to the traditional survey through questionnaires.

The proposed model can be used both by professionals to improve the quality of their products and by policymakers to promote the territorial development of quality wine-growing areas.

The proposed model can be useful for policymakers to promote the territorial development of quality wine-growing areas.

The methodology we tested is easily transferable to many countries and to the authors’ knowledge, for the first time attempts to combine multidimensional scaling, sentiment analysis and natural language processing approaches.

This research addresses the professional logics of street-level managers (SLMs) and bureaucrats (SLBs) working in the Brazilian National Social Security Agency (INSS) through their perceptions of distributive justice and discretion. Since SLMs have the authority to influence SLBs' actions, we investigate whether these two groups hold similar viewpoints.

We integrate the administrative data and survey responses (n = 678) with earlier thematic content analysis (n = 350) in three stages: mean-testing, regression analyses and complementary qualitative analysis, integrated through a mixed-methods matrix.

Whilst no significant differences emerge in distributive justice ideas between groups, SLMs demand wider benefit-granting discretion, praising professionalism whilst adopting managerial posture and jargon.

The study adds to the theoretical discussions concerning SLM’s influence on SLB’s decision-making, suggesting that other factors outweigh it. The finding concerning the managers’ demand for wider discretion asks for further in-depth approaches.

Findings supply valuable insights for policymakers and managers steering administrative reforms, by questioning whether some roles SLMs play are limited to symbolic levels. Further, SLBs’ heterogenous formations might be more relevant to policy divergence than managerial influence and perhaps an underutilised source of innovation.

By approaching street-level management professional logics within a Global South welfare state through a mixed-methods approach, this study offers a holistic understanding of complex dynamics, providing novel insights for public sector management.

The per capita GDP of the countries of Southeast Asia (SEA) varies from less than $5,000 to over $97,000. This paper aims to analyze the political factors behind such variation, such as wars, extreme politics, political instability, and kleptocratic governments and leaders, and how they affect the development experience within the region.

This paper uses the comparative political economy analysis approach to make a comparison among SEA countries using knowledge from well-known political–economic history and development data from World Development Indicators provided by World Bank.

A long period of political stability creates a favorable environment for investment that, in return, stimulates sustained economic growth in SEA. The countries have all grown rapidly, but their experience of development varies. The four countries that avoided political extremes (Singapore, Malaysia, Thailand and Brunei) have the highest per capita incomes today. Those that have had long periods of war and political instability, but which have also had substantial periods of stability (Indonesia, Vietnam and the Philippines), come next. Cambodia and Laos have suffered long periods of war and are the least developed. Myanmar’s military rulers, through civil wars and kleptocratic mismanagement of the economy, have prevented growth much of the time.

Most studies of Southeast Asian growth have analyzed the experience of single countries and missed the central role played by extreme politics, including wars, to explain why some countries have much higher per capita incomes than others. This paper is expected to fill this gap.