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This chapter discusses how digital project management has fundamentally changed the nature of collection service models in university archives and special collections.

Through a conceptual overview of case studies, this chapter examines the establishment of “digital content hubs,” with a special focus on the ways in which a variety of library units share the work of surfacing distinctive collections through cross-functional team-building.

To successfully build “digital content hubs,” academic libraries have embraced a new alignment to incorporate special collections and archives staff, services, and collections more holistically into larger library collecting initiatives and organizational structures. This chapter posits that, through the stewardship of digital projects, archivists and librarians have had to sharpen and expand requisite managerial and technical skills to support “distinctive collection teams” who work cross-functionality with outward-facing approaches to integrated collection building. In addition to embracing assessment tools and diversified funding strategies, archives and special collections have also adopted new collaboration models reliant on centralized but flexible project management structures that emphasize cross-training, complementary subject and technological specializations, and a team-based focus in order to ensure interoperability, sustainability, and broad accessibility of digital collections.

This chapter offers readers a new way of conceptualizing “distinctive collection teams,” proposes some strategies for marshaling resources from across library units, and suggests ways in which librarians and archivists can collaborate on content selection, copyright clearance, metadata creation, and web design and information technology development.

User‐based evaluation in archives and special collections is in its infancy, and this paper aims to discuss the conceptualization, development, and testing of Archival Metrics Toolkits. The development and adoption of standardized metrics to support the management of both analog and digital collections is a critical need in archives and manuscript collections.

The Archival Metrics Toolkits were created, and comprised five user‐based evaluation instruments for archives and special collections in colleges and universities: researcher, archival web sites, online finding aids, student researchers, and teaching support.

The Archival Metrics Toolkits, as developed, represent a first step toward standardized evaluation created specifically for archives. Now it is up to the community to adopt these tools and report their use.

These are the first standardized questionnaires to target archives and special collections and take into consideration the unique environment of primary sources and the specific dynamics involved in connecting researchers with archival and manuscript collections.

The purpose of this article is to share this study’s efforts to foster belonging in special collections public service spaces, as Black and Latina practitioners of color, while navigating known systemic professional barriers to inclusivity in the library information profession.

In this conceptual essay, frameworks from Black and Chicana feminist theories are applied which resonate deeply with this study’s practices but are not often encountered in library spaces, namely intersectional nepantla, which is used to situate the positionality within special collections.

Fostering belonging in special collections environments is an ongoing effort, but this study offers reflections in solidarity with all who seek to increase inclusivity and equity in their spaces. It is believed that the cumulative impact of many small actions implemented from the ground up can potentially be as significant as top-down, administrative charges.

This article's originality stems from both its authors and the methodology. As BIPOC practitioners, to the authors emphasize the authentic, day-to-day interactions that are essential to developing inclusivity and equity in special collections and archival spaces. Special collections reference workers have limited time off desk to collaborate and conduct research.

This paper aimed to conduct an inventory of digital resources for the Queens College Special Collections and Archives and had two purposes. The first was to assess the digital resources for a department too understaffed to address digital preservation and to provide a step-by-step program for them to start thinking in the long-term. The second was to show how these steps can be generalized for many institutions just starting to have digital holdings and looking to create a long-term digital preservation plan.

The main method for research involved taking a significant sampling of the department’s digital holdings and conducting an inventory of them, analyzing such characteristics as file size, names, formats and metadata. After the inventory was conducted, recommendations were made to the department based on best practices in the field of digital preservation.

We found that while the department generally does not follow industry-best practices for preservation, the files were relatively new and, therefore, many issues could still be fixed. With a concrete plan and a bit of effort, their digital files can be more easily accessible and protected against future threats.

The issues that the Department of Special Collections had with their digital holdings are similar to those at many other institutions – especially educational ones where staff turnover is high. This case study could help similar small organizations start to access their digital holdings and start formulating a plan for long-term preservation.

The Foreign Affairs and International Trade Canada (DFAIT), Government of Canada, through Shastri Indo‐Canadian Institute, encourages Indian scholars for Understanding Canada Faculty Research, Fellowships; the author visited Canada during March 2010 to study Canadian archival system, especially records management in archives in Ontario province; the driving rationale for the study was the realization that there existed very few or no archives and record management (ARM) programs in India. This study intends to report different types of ARM programs in Canada, with special reference to e‐records management, namely automation status, creation of virtual exhibits, preservation of digital images, metadata standard for e‐records, etc.

The author visited national, provincial and municipal archives and conducted unstructured interviews with archives staff/managers.

Records are considered as commodity and attempts to improve their management has necessitated a more integrated and controlled approach. In this study, it is noted that archivist and records managers have at present very little influence on policy implementation of archives and working under university librarian and less influence on decision making. All the university archives get a nominal amount from library budget. No separate budget for archives is available; modest budgets are allocated for rare book collection. The total archives concept in English Canada is based on the American system. The responsibility for collecting and copying its historical records fell to the government; with the so‐called convergence of technologies helping to fulfill new demands and rising expectations and to empower the end‐user. It was possible to establish very good relations with the archivists of these institutions and the author is keen to keep contact with them. It is expected that this study will serve as a building block to deeper examinations of broader issues such as the core competencies with respect to records management with special reference to e‐records management.

The prime objectives were to overview the current state of active and passive record keeping in the Government of Canada and identify the core competencies required to build effective record keeping infrastructures in the digital environment that has emerged in most government institutions. During a period of one month, the author was able to visit only selected archives in Toronto and Ottawa. The archives in other parts of Canada are not included in this study due to time limit.

The paper presents a study of the archival system in Canada and its role and contribution towards promoting a knowledge society in Canada.

The purpose of this paper is to present the outcomes of digitisation of special collections: mapping, assessment, prioritisation (DiSCmap), a JISC and RIN‐funded project which studied users' priorities for the digitisation of special collections within the context of UK Higher Education Institutions (HEIs).

The project produced a list of 945 collections nominated for digitisation by intermediaries and end users and a user‐driven prioritisation framework. Data were gathered via web questionnaires. Focus groups and telephone interviews with end users provided additional insights on the views of those working within particular domains or disciplines. Over 1,000 intermediaries and end users contributed by nominating collections for the “long list” and providing opinions about digitisation priorities.

The long list of collections nominated for digitisation provides evidence of identified user interest and is not merely a “snapshot” but a significant outcome. A user‐driven framework for prioritising digitisation was also produced. The project suggests a flexible approach for prioritising collections for digitisation based on the use of the framework in combination with the long list of collections.

The project did not undertake a representative study; the participation of intermediaries and end users was a matter of goodwill. Yet 44 per cent of HEIs in the UK nominated special collections to the long list.

The paper provides new insights and evidence on user priorities for the digitisation of special collections. It also suggests a user‐driven digitisation prioritisation framework of benefit in future decision making, both locally and nationally.

The National Film Archive (NFA) was established in 1935 to collect and preserve film. In the preceding decades the new medium was beginning to make its impact on society and the NFA was faced with the formidable task of preserving the nation's moving image heritage. With the passage of time more formats were developed and production increased, creating problems for the NFA and the other collections, especially regional and special archives, which had been established. As film, television and video grew in importance demands for greater access to archives and libraries increased as new user groups challenged the status quo. This paper reviews the trends in the collection and use of moving images during the fifty year period between 1935 and 1985, concentrating on non‐fiction material.

The purpose of this case study is to demonstrate how a liberal arts college library has reimagined its spaces in response to the changes in higher education, particularly integration of educational technology into research, teaching, and learning; changes in students’ information-seeking behaviors; and an increasingly important role of local special collections as a means to preserve and reinforce unique institutional identity.

This case study is built on the first-hand experience, as all contributors directly participated in each phase of the process, from formulating ideas to completion of the current stage.

Meaningful and high-impact space adjustments do not necessarily entail extensive budgetary investments. They do entail, however, developing comprehensive goals and directions and a level of collaboration among library departments and relevant academic units in order to deliver cohesive services, programming, and a creative, nimble response to the constantly changing needs of the patron.

We believe that these high-impact, cost-conscious improvements provide a useful model for other small academic libraries preparing to reconfigure or renovate their spaces. We offer a model for creating a dynamic, service-centered space on a limited budget.

The overwhelming majority of the literature related to library spaces focuses on large universities, and the treatment of space topics in small undergraduate colleges, and liberal arts colleges in particular, is strikingly negligent. This case study of a small liberal arts college will help fill the void by adding to the rare voices commenting on library spaces in liberal arts colleges.

When advertising historians began searching for substantial collections and archives of historical advertisements and marketing ephemera in the 1970s, some reported such holdings were rare. This paper aims to report the findings of the first systematic attempt to assess the scope and research value of the world’s archives and collections devoted to advertising and marketing ephemera.

Searches conducted online of the holdings of museums, libraries and the internet led to the identification and description of 179 archives and collections of historical significance for historians of marketing and advertising, as well as researchers interested in many other topics and disciplines.

The lists of archives and collections resulting from the research reported in this article represent the most complete collection of such sources available. Identified are the world’s oldest and largest collections of advertising and ephemera. Also identified are quite extraordinary collections of historically unique records and artifacts.

The online searches continued until a point of redundancy was reached and no new archives or collections meeting the search criteria emerged. There remains the likelihood, however, that other archives and collections exist, especially in non-Western countries.

The findings make valuable contributions to the work of historians and other scholars by encouraging more global and cross-cultural research and historical analyses of trends and themes in professional practices in marketing and advertising and their consequences over a longer period than previously studied.

The Special Collections Department of Information Services at the University of Birmingham is currently using the CALM 2000 archives management system to enable management of the archives collections held by the university. The project to develop the OPAC side of CALM, enabling online and remote access to archive catalogue records, was initiated in September 2000 and completed at the end of May 2001. Reviews the history of the project, its various stages and final results. The Online Archive Catalogue at the University of Birmingham provides a significant research resource for users of information services as well as for the wider research community both nationally and internationally and may be accessed via the Internet at http://calm.bham.ac.uk/DServeA/