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Article
Publication date: 25 February 2020

Wolfram Höpken, Marcel Müller, Matthias Fuchs and Maria Lexhagen

The purpose of this study is to analyse the suitability of photo-sharing platforms, such as Flickr, to extract relevant knowledge on tourists’ spatial movement and point of…

Abstract

Purpose

The purpose of this study is to analyse the suitability of photo-sharing platforms, such as Flickr, to extract relevant knowledge on tourists’ spatial movement and point of interest (POI) visitation behaviour and compare the most prominent clustering approaches to identify POIs in various application scenarios.

Design/methodology/approach

The study, first, extracts photo metadata from Flickr, such as upload time, location and user. Then, photo uploads are assigned to latent POIs by density-based spatial clustering of applications with noise (DBSCAN) and k-means clustering algorithms. Finally, association rule analysis (FP-growth algorithm) and sequential pattern mining (generalised sequential pattern algorithm) are used to identify tourists’ behavioural patterns.

Findings

The approach has been demonstrated for the city of Munich, extracting 13,545 photos for the year 2015. POIs, identified by DBSCAN and k-means clustering, could be meaningfully assigned to well-known POIs. By doing so, both techniques show specific advantages for different usage scenarios. Association rule analysis revealed strong rules (support: 1.0-4.6 per cent; lift: 1.4-32.1 per cent), and sequential pattern mining identified relevant frequent visitation sequences (support: 0.6-1.7 per cent).

Research limitations/implications

As a theoretic contribution, this study comparatively analyses the suitability of different clustering techniques to appropriately identify POIs based on photo upload data as an input to association rule analysis and sequential pattern mining as an alternative but also complementary techniques to analyse tourists’ spatial behaviour.

Practical implications

From a practical perspective, the study highlights that big data sources, such as Flickr, show the potential to effectively substitute traditional data sources for analysing tourists’ spatial behaviour and movement patterns within a destination. Especially, the approach offers the advantage of being fully automatic and executable in a real-time environment.

Originality/value

The study presents an approach to identify POIs by clustering photo uploads on social media platforms and to analyse tourists’ spatial behaviour by association rule analysis and sequential pattern mining. The study gains novel insights into the suitability of different clustering techniques to identify POIs in different application scenarios.

摘要 研究目的

本论文旨在分析图片分享平台Flickr对截取游客空间动线信息和景点(POI)游览行为的适用性, 并且对比最知名的几种聚类分析手段, 以确定不同情况下的POI。

研究设计/方法/途径

本论文首先从Flickr上摘录下图片大数据, 比如上传时间、地点、用户等。其次, 本论文使用DBSCAN和k-means聚类分析参数来将上传图片分配给POI隐性变量。最后, 本论文采用关联规则挖掘分析(FP-growth参数)和序列样式勘探分析(GSP参数)以确认游客行为模式。

研究结果

本论文以慕尼黑城市为样本, 截取2015年13,545张图片。POIs由DBSCAN和k-means聚类分析将其分配到有名的POIs。由此, 本论文证明了两种技术对不同用法的各自优势。关联规则挖掘分析显示了显著联系(support:1%−4.6%;lift:1.4%−32.1%), 序列样式勘探分析确立了相关频率游览次序(support:0.6%−1.7%。

研究理论限制/意义

本论文的理论贡献在于, 根据图片数据, 通过对比分析不同聚类分析技术对确立POIs, 并且证明关联规则挖掘分析和序列样式勘探分析各有千秋又互相补充的分析技术以确立游客空间行为。

研究现实意义

本论文的现实意义在于, 强调了大数据的来源, 比如Flickr,证明了其对于有效代替传统数据的潜力, 以分析在游客在一个旅游目的地的空间行为和动线模式。特别是这种方法实现了实时自动可操作性等优势。

研究原创性/价值

本论文展示了一种方法, 这种方法通过聚类分析社交媒体上的上传图片以确立POIs, 以及通过关联规则挖掘分析和序列样式勘探分析来分析游客空间行为。本论文对于不同聚类分析以确立不同适用情况下的POIs的确立提出了独到见解。

Article
Publication date: 8 June 2010

Karin Alant and Johan Bruwer

The purpose of this paper is to discern the intra‐regional visitation patterns of wine tourists. Exploratory research was conducted in two branded wine regions, to conceptualise…

1853

Abstract

Purpose

The purpose of this paper is to discern the intra‐regional visitation patterns of wine tourists. Exploratory research was conducted in two branded wine regions, to conceptualise the spatial movement of wine tourists in a theoretical construct.

Design/methodology/approach

Information was obtained from a random sample of 214 visitors to 25 wineries in two branded wine regions in South Australia. Data were collected by means of face‐to‐face interviews using a highly structured questionnaire at each of the winery cellar door venues.

Findings

A conceptual theory regarding winery visitation sets (VSs) was developed. Discernable spatial visitation patterns to wineries result from the dynamic interaction of visitors’ needs and the incumbent winery profiles that exist in a hierarchy within a wine region. The grouping of sequentially visited wineries in the three‐tier hierarchy form specific VSs of wineries. Winery profiles are initially determined by visitation incidence: the most visited Regional Centre Point (RCP) winery is followed by sequentially less visited regional profile (RP) wineries and a third tier of regional attribute (RA) wineries. Visitation pattern trends are identifiable and differ between first‐time and repeat visitors.

Research limitations/implications

It is possible to detail the market segmentation of wine tourists quite accurately in terms of their psychographics and demographics and favoured visitation patterns within the branded wine region. This will also provide important insights into the balance of winery and cellar door roles in the region and confirm the “optimal” number of wineries required to fulfil the needs of the ever‐increasing numbers of wine tourists.

Originality/value

This paper is of value to academic researchers, wine industry practitioners and travel and accommodation providers alike as it provides the foundation for a conceptual theory to explain the discernable intra‐regional visitation patterns of wine tourists to the cellar doors of wineries.

Details

International Journal of Wine Business Research, vol. 22 no. 2
Type: Research Article
ISSN: 1751-1062

Keywords

Article
Publication date: 7 March 2023

Seunghun Shin, Eunji Lee, Yerin Yhee, Jungkeun Kim and Chulmo Koo

This study aims to explain how the impact of COVID-19 on human mobility is affected by the perceived risk of the pandemic.

Abstract

Purpose

This study aims to explain how the impact of COVID-19 on human mobility is affected by the perceived risk of the pandemic.

Design/methodology/approach

Using a statistical analysis and a geographic visualization technique, we investigate whether and how changes in people’s restaurant visiting patterns during COVID-19 vary with their level of risk perception.

Findings

The changes in people’s restaurant visiting patterns vary with their risk perception: the tendency to increase the number of visits to restaurants located in non-popular areas is related to the level of perceived risk.

Originality/value

This research confirms the importance of risk perception when examining the pandemic’s multi-dimensional impacts.

研究目的

这项研究旨在解释 COVID-19 对人类流动性的影响如何受到大流行的感知风险的影响。

研究设计/方法

使用统计分析和地理可视化技术, 我们调查人们的餐厅是否以及如何变化COVID-19 期间的访问模式因他们的风险感知水平而异。

结果

人们的餐厅光顾模式的变化随着他们的风险感知而变化:去位于非热门区域的餐厅的光顾次数增加的趋势与感知的风险水平有关。

原创性/价值

这项研究证实了在检查大流行的多维影响时风险认知的重要性。

Diseño/metodología/enfoque

Mediante un análisis estadístico y una técnica de visualización geográfica, investigamos si los cambios en los patrones de visita a restaurantes de las personas durante COVID-19 varían en función de su nivel de percepción del riesgo y cómo lo hacen.

Objetivo

Esta investigación pretende explicar cómo el impacto de COVID-19 en la movilidad humana se ve afectado por el riesgo percibido de la pandemia.

Resultados

Los cambios en las pautas de visita a restaurantes de las personas varían en función de su percepción del riesgo: la tendencia a aumentar el número de visitas a restaurantes situados en zonas no populares está relacionada con el nivel de riesgo percibido.

Originalidad/valor

Esta investigación confirma la importancia de la percepción del riesgo a la hora de examinar los impactos multidimensionales de la pandemia.

Abstract

Details

Threats from Car Traffic to the Quality of Urban Life
Type: Book
ISBN: 978-0-08-048144-9

Article
Publication date: 23 May 2022

Caihua Yu, Tonghui Lian, Hongbao Geng and Sixin Li

This paper gathers tourism digital footprint from online travel platforms, choosing social network analysis method to learn the structure of destination networks and to probe into…

Abstract

Purpose

This paper gathers tourism digital footprint from online travel platforms, choosing social network analysis method to learn the structure of destination networks and to probe into the features of tourist flow network structure and flow characteristics in Guilin of China.

Design/methodology/approach

The digital footprint of tourists can be applied to study the behaviors and laws of digital footprint. This research contributes to improving the understanding of demand-driven network relationships among tourist attractions in a destination.

Findings

(1) Yulong River, Yangshuo West Street, Longji Terraced Fields, Silver Rock and Four Lakes are the divergent and agglomerative centers of tourist flow, which are the top tourist attractions for transiting tourists. (2) The core-periphery structure of the network is clearly stratified. More specifically, the core nodes in the network are prominent and the core area of the network has weak interaction with the peripheral area. (3) There are eight cohesive subgroups in the network structure, which contains certain differences in the radiation effects.

Originality/value

This research aims at exploring the spatial network structure characteristics of tourism flows in Guilin by analyzing the online footprints of tourists. It takes a good try to analyze the application of network footprint with the research of tourism flow characteristics, and also provides a theoretical reference for the design of tourist routes and the cooperative marketing among various attractions.

Details

Data Technologies and Applications, vol. 57 no. 1
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 11 December 2023

Joshua L. Kenna and Dennis Mathew Stevenson

Geography is an exciting discipline involving the interrogation of place, space, and mobility. Film is too powerful and assessable tool that engages audiences. Therefore, this…

Abstract

Purpose

Geography is an exciting discipline involving the interrogation of place, space, and mobility. Film is too powerful and assessable tool that engages audiences. Therefore, this article builds a rationale for utilizing film in the teaching of geography. Particularly geographic mobility, which is the study of spatial patterns of movement and viewing them with positive or negative social meaning and as embedded within structures of power.

Design/methodology/approach

This is not a research paper so there is no methodology to detail.

Findings

This is not a research paper so there are no findings to detail.

Originality/value

The article introduces three films (Selma, Hidden Figures, and The Green Book) and describes how they can be used to enrich the teaching of geographic mobility.

Details

Social Studies Research and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1933-5415

Keywords

Article
Publication date: 8 March 2024

Qiushi Gu, Ben Haobin Ye, Songshan (Sam) Huang, Man Sing Wong and Lei Wang

Networks linking tourist attractions or organizations are a major focus of tourism research. Despite extensive research on tourism networks, academic research on the spatial

Abstract

Purpose

Networks linking tourist attractions or organizations are a major focus of tourism research. Despite extensive research on tourism networks, academic research on the spatial structure and formation of wine tourism networks is limited. This study aims to investigate the spatial structure and factors influencing the development of a network among Ningxia wineries, an emerging wine tourism destination in China.

Design/methodology/approach

This study uses social network analysis to uncover “what” the spatial structure of wine tourism networks looks like. Sixteen in-depth interviews were conducted among key stakeholders to explain the “why” of such structural characteristics.

Findings

The results show that in an emerging wine tourism destination, popular tourist attractions enjoy high centrality and hold key positions in the wine tourism network. Small wineries exhibit high closeness centrality, and only one winery serves as a network broker. According to the stakeholders, the importance of network actors will increase as their economic and political importance increase, while small wineries that lack differentiation in the network may perish.

Practical implications

Local governments can implement the suggested measures for improving network connections, and wineries are advised to find suitable positions to improve the experiences of tourists.

Originality/value

This study pioneers the identification of the distinct structure and factors influencing the network of an emerging wine tourism destination, thus enriching the understanding of the interplay and roles of different actors.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 9 March 2018

Edwin N. Torres, Peter Lugosi, Marissa Orlowski and Giulio Ronzoni

Adopting a socio-spatial approach, this study develops a consumer-centric conception of service experience customization. In contrast to existing service customization research…

1644

Abstract

Purpose

Adopting a socio-spatial approach, this study develops a consumer-centric conception of service experience customization. In contrast to existing service customization research, which has focused on company-centric approaches, the purpose of this paper is to examine the practices through which consumers use, abuse, subvert, transform, or complement organizational resources to construct their consumption experiences.

Design/methodology/approach

The empirical context for this study is a Meetup group: a consumer network organized around members’ shared interests and activities in theme parks. The research utilized participant observation of members’ face-to-face activities during two years and over 80 events, interviews with key informants, and content analysis of online interactions.

Findings

The findings outline how consumers interact across physical and virtual spaces utilizing technologies and material objects. The data are used to propose a new consumer-centric conceptualization of experience customization, distinguishing between three modes: collaborative co-production, cooperative co-creation, and subversive co-creation.

Originality/value

It is argued that the three modes of customization provide a way to understand how consumers mobilize and (re)deploy organizational resources to create experiences that may complement existing service propositions, but may also transform them in ways that challenge the service provider’s original goals and expectations. Furthermore, this study identifies the factors that shape which modes of customization are possible and how they are enacted. Specifically, the discussion examines how experiential complexity, governability, the compatibility of consumer and organizational practices, and the collective mobilization of resources may determine the scope and form of customization.

Details

Journal of Service Management, vol. 29 no. 2
Type: Research Article
ISSN: 1757-5818

Keywords

Open Access
Article
Publication date: 21 June 2023

Anna Torres-Delgado, Francisco López Palomeque, Josep Ivars-Baidal and Fernando Vera-Rebollo

This study aims to identify the challenges faced by urban destinations in Spain in the current transitional stage towards a new reality of tourism, caused by the outbreak of…

1245

Abstract

Purpose

This study aims to identify the challenges faced by urban destinations in Spain in the current transitional stage towards a new reality of tourism, caused by the outbreak of COVID-19 and the ongoing global changes in the tourism industry.

Design/methodology/approach

An extensive literature review and an analysis of current debates were conducted to identify the different factors that have influenced the recent tourism phenomenon and the development of destinations on a global, regional-national and local-urban scale.

Findings

Four main challenges are identified, including the new mobility patterns of the population; information and communication technologies and the digitalisation process in urban and tourism management; sustainability, as a factor of the competitiveness, stability and viability of urban destinations; and governance in urban destinations.

Originality/value

The study’s findings provide valuable insights for urban destination managers to make informed decisions and adapt to the new reality of tourism.

Details

International Journal of Tourism Cities, vol. 9 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 14 April 2023

Wei Wei

Growing recognition of the metaverse has implied its far-reaching impacts on the tourism and hospitality industry. This paper sets out to detail the status of metaverse-related…

Abstract

Purpose

Growing recognition of the metaverse has implied its far-reaching impacts on the tourism and hospitality industry. This paper sets out to detail the status of metaverse-related research in tourism and hospitality, propose intriguing directions for future studies and highlight multiple areas that call for immediate attention from practitioners in navigating the metaverse phenomenon.

Design/methodology/approach

This viewpoint paper referenced the extant academic discussion on the metaverse, based on which timely suggestions for academia and practices are proposed.

Findings

This viewpoint paper presents an account of the metaverse and discusses the status of metaverse-related research in hospitality and tourism. It then proposes intriguing avenues for future research around the topics of marketing, reconceptualizing service quality, attitude and behaviors, electronic customer-to-customer interactions, transformative impacts on the society well-being and research methodology. Multiple areas that call for immediate attention from practitioners in navigating the metaverse phenomenon are also highlighted. Both scholars and industry organizations are called upon to assume some responsibility for mapping out protocols to guide the appropriate development, use and governance of metaverse worlds. Governments and policymakers are further encouraged to consider the ramifications of metaverse development for individuals and society and to devise proactive mitigation strategies.

Practical implications

This viewpoint paper proposes several directions for future business practices in the areas of co-creation, experiential consumption, and emerging critical issues in healthcare, human resources, and social media services. It expects to inspire more discussion about the potential impacts of metaverse on the wider society. Its practical significance will further expand the theoretical foundation of the metaverse research and makes this viewpoint paper an intriguing prospect.

Originality/value

The nascent stage of academic discussion intended to guide the development of metaverse is noteworthy, which forms a notable contrast with the growing recognition of its potential of co-creating transformational experiences in hospitality and tourism. This viewpoint paper joins the current academic conversations acknowledging this phenomenon in hospitality and tourism. Provided the notable topicality and empirical relevance, the expanded scope and rich content the present viewpoint paper provides for metaverse will offer a fruitful ground for future research to tap further into currently underrepresented areas.

Details

Journal of Hospitality and Tourism Insights, vol. 7 no. 1
Type: Research Article
ISSN: 2514-9792

Keywords

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