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1 – 10 of over 29000Jayantha Wadu Mesthrige and Yat Hung Chiang
This study aims to analyse the impact on employee productivity of adopting the activity-based working (ABW) a form of new work practices (NWPs). A study of this nature has never…
Abstract
Purpose
This study aims to analyse the impact on employee productivity of adopting the activity-based working (ABW) a form of new work practices (NWPs). A study of this nature has never been made in Asia.
Design/methodology/approach
A mixed methods design was used, which combined a comprehensive literature review, three interviews with senior professionals and a questionnaire survey with 37 office occupiers all from one international real estate consultancy firm in Hong Kong, as a case study, to analyse the impact of ABW on employee productivity.
Findings
Findings suggest that ABW influences employee productivity to a certain degree. Though both physical and behavioural working environmental factors influence employee productivity in general, the latter factors were relatively more influential. Interestingly, though space-per-employee has been reduced under the ABW, this has not affected employee performance negatively. However, findings indicate that distraction elements (e.g. interruptions, overcrowding and noise) do have a negative influence on employee performance.
Research limitations/implications
The scope of this exploratory study is limited to Hong Kong and to a small sample of respondents representing one international real estate firm. However, the results could be interpreted for critical learning in other similarly expensive real estate rental markets.
Originality/value
The study highlighted the impact of not only physical but also behavioural working environment factors on employee productivity. The maximum benefits of NWPs can only be accomplished by striking a balance between aspects of physical and behavioural working environments.
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This study aims to examine the trends in space per office worker and the influence of a number of factors on the ability to reduce space per worker. These trends are important in…
Abstract
Purpose
This study aims to examine the trends in space per office worker and the influence of a number of factors on the ability to reduce space per worker. These trends are important in that they impact future office demand along with property values.
Design/methodology/approach
Using both survey and empirical data a simulation model is used to examine the impact on space per worker over the course of a typical lease. Factors considered include the length of lease, the worker growth rate of the firm, turnover and time to fill positions, the type of organizational management hierarchy, whether dedicated or non-dedicated space is utilized and firm policies toward working out of the traditional office.
Findings
Space per worker will continue to decline over time, yet collaborative work environments and the effects of traditional management and cultural momentum suggest that downsizing will take time. Counter to the initial hypothesis, growing tenants do not over-consume space in the early years but rather tend to renegotiate leases when growth spurs the need for more space.
Research limitations/implications
It appears that modest economic growth is sufficient to offset downsizing trends, but some markets will be more affected than others. Portfolios dominated by larger than average tenants or U.S. Federal Government tenants will be affected much sooner by downsizing efforts compared to smaller private sector tenants. The mix of occupant types and age also matters, and this study does not delve into significant occupant-type differences by market. This study also does not directly consider design influences on productivity other than those mentioned through surveys: natural light, air quality, temperature control, noise and the presence of collaborative space.
Practical implications
Forecasters of office space demand must input an estimate of the growth in professional employment and then apply a space per worker assumption. This assumption in most markets will be declining, by as much as 30 per cent over several years. Washington DC is already being affected by downsizing, yet most markets with reasonably good economic growth will be able to offset most of this transition to more intensively used space.
Social implications
Much of the existing stock needs to be rebuilt. Much of how the authors work and where is changing. This requires new perspectives on how productivity is measured and how remote workers are measured.
Originality/value
This is the first paper to try and reconcile the views of commercial real estate owners and operators with those of corporate space planners, both of who have opposite sides of the same lease. It is also the first to point out the explicit reasons why downsizing efforts are sometimes not as effective as expected.
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The purpose of this study is to estimate an empirical model for new office space development starts, based on the theoretical treatment of urban growth. The study introduces a new…
Abstract
Purpose
The purpose of this study is to estimate an empirical model for new office space development starts, based on the theoretical treatment of urban growth. The study introduces a new parameter, namely, office space-usage pattern, to the office space development equation and tests whether developers respond to non-price measures in deciding to commence new developments.
Design/methodology/approach
The study first introduces a co-integration approach based on an error correction model to test for long-run relations and short-run dynamics of new office space development. A multivariate regression model is then introduced to identify significant determinants that influence office development starts. The study uses annual data over a time span of 30 years.
Findings
Estimated results provide strong evidence that the newly introduced parameter exerts a positive impact on new office space development. It suggests that if the average floor space per employee changes by one percentage point, new office development starts would change by 1.5 percentage point, indicating even a marginal change in floor-space usage per employee (SPE) would have a significant impact on new office space development. Empirical estimates also suggest a strong response of office development starts to the lagged land supply and office space stock.
Research limitations/implications
The paper raises the concern about the importance of non-price measures of the supply-side of the office market. There is scope to address the research questions using better data sets. It is also possible to model the supply adjustment process more dynamically in an error correction framework.
Practical implications
The findings would suggest that non-price measures, such as space-usage pattern, need to be taken into account when planning and estimating future office space needs. This finding provides valuable insight for our current knowledge on factors affecting new office supply.
Originality/value
This is the first study to introduce office floor space usage as a determinant of office development starts in an urban growth conceptual framework for the Hong Kong office market.
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Michael Naor, Gavriel David Pinto, Amir Israel Hakakian and Akiva Jacobs
This study aims to investigate whether the shift to teleworking during COVID-19 pandemic is going to diminish the need to procure/rent extensive office space and how this emerging…
Abstract
Purpose
This study aims to investigate whether the shift to teleworking during COVID-19 pandemic is going to diminish the need to procure/rent extensive office space and how this emerging trend impacts the real-estate market in Israel.
Design/methodology/approach
The methodologies used in this study include triangulation of Google search engine, survey and post hoc case study analysis.
Findings
The analysis indicates a decline both in procuring office space and its price per square meter. Employee productivity while teleworking remains relatively high despite home distractions. Interestingly, the survey results forecast a continuous shift to hybrid work mode after the pandemic.
Practical implications
The study introduces the development of numerous innovative Israeli technologies to allow a gradual return to work in public places.
Social implications
As the coronavirus outburst, business sectors were forced by government regulations to change the way of employment extensively, specifically, teleworking has become an integral part of the routine to accommodate social distance. The study provides insights into the impact of teleworking on gender and ethnic diversity in the Israeli workplace.
Originality/value
Israel provides a unique bedrock for investigation because of its status as a start-up nation with both high skilled workforce and advanced information technology infrastructure. The study enlightens an Israeli perspective on how a small size country with a high-density population succeeds to deal with coronavirus by teleworking coupled with strict government enforcement of social distance.
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Ranko Bon, Virginia Gibson and Rachael Luck
The annual survey of corporate real estate practices has been conducted by CREMRU since 1993 and in collaboration with Johnsons Controls Inc. since 1997. This year the survey…
Abstract
The annual survey of corporate real estate practices has been conducted by CREMRU since 1993 and in collaboration with Johnsons Controls Inc. since 1997. This year the survey forms the first stage of a broader research project: International Survey of Corporate Real Estate Practices: longitudinal study 1993‐2002, being undertaken for the Innovative Construction Research Centre at the University of Reading, funded by the Engineering and Physical Sciences Research Council. The survey has been endorsed by CoreNet, the leading professional association concerned with corporate real estate, which opened it to a wider audience. This summary of the ten annual surveys focuses on the incidence of corporate real estate management (CREM) policies, functions and activities, as well as the assessment of knowledge or skills relevant to the CREM function in the future. Both are of vital interest to educational institutions concerned with this field, as well as the personnel and training functions within organisations concerned with better management of their property.
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Kemal Yıldırım, Elif Güneş and Gülcan Pervan Yilmaz
The purpose of this paper is to determine the effects of environmental factors in open-plan offices with the same characteristics but with different workstation partition heights…
Abstract
Purpose
The purpose of this paper is to determine the effects of environmental factors in open-plan offices with the same characteristics but with different workstation partition heights (1.10, 1.40 and 1.65 m) on perceptual evaluations of office employees.
Design/methodology/approach
In this research, the effects of environmental factors on employees’ perceptual evaluations in open-plan offices at the Gölbaşı Region of Ankara were measured with a detailed questionnaire. The research data were obtained from 81 employees who agreed to fill out the questionnaire and who use open-plan offices.
Findings
It was found that the office environments with 1.65 m workstation partition heights were more favorably assessed for each of the items of planning and of privacy that form the dependent variables compared to the office environments with 1.10 and 1.40 m partition heights. On the other hand, the office environments with the 1.10 and 1.40 m partition heights were more favorable for lighting items than the 1.65 m partition height office environments. In addition, young employees had a more positive tendency toward the perceptions of environmental factors, including different workstation partition heights in open-plan offices, compared to older employees.
Research limitations/implications
Results of this research provide a fundamental contribution for the impact of various partition heights that have substantial implications on the perceptions of open-plan office environments. At this point, as open-plan offices have important effects on the quality of employees’ work experiences, the influence of various partition heights on the performance of employees should be emphasized in future studies. The diversity of performance (reading comprehension, calculation, design, drawing, etc.) will be an important decision.
Originality/value
The significant contribution of this research is that it provides valid data and makes a valuable contribution to the body of knowledge in open-plan office design.
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Christopher W. Starr, Eliza Ruth Starr and Elaine Worzala
This paper aims to investigate the relationship of software company culture and core values and project management methodologies on the demand for corporate real estate (CRE)…
Abstract
Purpose
This paper aims to investigate the relationship of software company culture and core values and project management methodologies on the demand for corporate real estate (CRE), impacting decisions regarding location, square footage, office design and amenities.
Design/methodology/approach
A researcher-administered survey was designed with the assistance of a purposive sample of brokers, architects and interior designers to elicit responses from the CRE officers in software companies at four stages of growth, from small, entrepreneurial startups to large, publicly traded software companies, located in the same metropolitan area of the USA. Quantitative responses are summarized with traditional statistics and data visualizations. Linguistic analysis, including sentiment analysis and keyword relevance, was performed on the unstructured, English text responses.
Findings
Differences exist in the office layouts, amenities and locations across the four software company size categories studied. Linguistic analysis of company descriptions of office design, culture and core values, and the relationship between the two, provide another way for brokers, investors and other stakeholders to understand company perspectives and communication idioms related to CRE needs. The research was unable to show any differences in any dependent variable based on software project management methodologies due to sampling limitations.
Research limitations/implications
This study is limited by the sample size of the participating software companies based on access to company leadership. Results are not generalizable.
Practical implications
Architects, investors, brokers and lenders may find value in using this study’s approach to better understand the needs of software technology clients. Specifically, stakeholders may find value in examining the linkage from software company size, culture and core values to CRE office layout, amenities and location.
Originality/value
The qualitative findings suggest that software company culture and core values and company size influence the design of the CRE demanded by software companies. Multivariate data visualization was designed to communicate longitudinal CRE data. Linguistic analysis was used to extract the emotional content and relevance scores from company descriptions of office design, company culture and core values and the reported effect of culture and core values on office design. Findings may be beneficial for stakeholders involved in the design, location and future CRE investments, and they suggest the need for future research on a larger sample.
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Martin Farncombe and Andrew Waller
Many modern businesses have accommodation needs which vary sharply over time. Corporate real estate (CRE) managers plan for these variations using “common sense” estimates based…
Abstract
Purpose
Many modern businesses have accommodation needs which vary sharply over time. Corporate real estate (CRE) managers plan for these variations using “common sense” estimates based on average occupation levels, and these estimates are almost always wrong. This study aims to present a method where these businesses can optimise decisions on their mix of short‐ and long‐term space based on previous occupation patterns.
Design/methodology/approach
The optimum accommodation mix is derived from Monte Carlo simulation, where previous work patterns are resampled to estimate future needs. The method is extended to look at the effect of rental costs, and looks at how rental decisions are affected by attitudes to risk. Extensions of the method include pricing of real estate derivatives and assessing the probability of making money from renting premises. The method is easily within the grasp of most spreadsheet users, and can be automated using a number of simple, downloadable tools. This method is suitable for organisations with fluctuating workforces, and will be of special interest to project‐based organisations.
Findings
Use of “average” occupancy levels to predict the accommodation mix, while intuitive, produces worse results than simulation. While the method is transferable, the analysis must be performed using the company's specific distribution. The mix depends not only on the ratio of short‐ to long‐term rents, but also on the renter's perception of risk.
Practical implications
The method produces provides more accuracy for accommodation planning in all “real world” cases. The technique also provides an opportunity for the CRE manager to engage with the board about the importance of business planning.
Originality/value
The study describes a simulation method widely used outside the real estate industry, and provides simple side‐bars that will help readers to create their own models using Microsoft Excel.
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Taran Kaur, Sanjeev Bansal and Priya Solomon
The purpose of this study is to describe the success story of a software company, Adobe, in redesigning the workplace environment from cubicles to a connected collaborative…
Abstract
Purpose
The purpose of this study is to describe the success story of a software company, Adobe, in redesigning the workplace environment from cubicles to a connected collaborative workplace, which helped the organization optimize workplace usage. The goals were to design an innovative work environment to optimize the usage of the office portfolio, improve workplace service quality and infrastructure facilities of the portfolio, increase employee productivity, reduce technology costs, engage employees in a better way to enhance employee satisfaction, align workplace design with the brand, mobilize technology and enable a globalized workforce to facilitate higher productivity.
Design/methodology/approach
An exploratory research design method was adopted using the purposive sampling technique to collect data through semi-structured interviews with a team of nine property professionals from the operations team responsible for workspace redesign at Adobe in India.
Findings
The main observations of the corporate real estate (CRE) manager were on what value parameters drive workplace redesign and how different software companies were creating strategies to manage workplace design or redesign change for optimal use of the organization portfolio. To discuss the CRE strategies of global software leaders, IBM and SAP were pointed out in this case.
Research limitations/implications
The number of interviews were limited. The related parameters for workplace transformation are not necessarily complete. However, the parameters are regarded to include the most important aspects of workplace redesign.
Practical implications
This study provides useful insights into how benchmarking in the workplace transformation function of the CRE industry can be applied to address portfolio-related challenges, divergent employee needs and improve workspace usability following energy-efficient policies. Practitioners can use this study as a guide to develop more effective workspace designs.
Social implications
This study may guide other firms on successful workspace design initiatives that may overcome many obstacles in the workplace transformation process to have their intended impact on workplace efficiency and employee satisfaction. The case can be used as an inspiration for developing specific user-focused innovative workspace design in practice.
Originality/value
Adopting the theoretical background of the person–environment fit theory, this study adds to the understanding of the operational model of a digitally connected workspace designed as per real estate needs and strategies to manage the CRE portfolio of the company.
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This paper studies which aggregate socio‐economic factors determine the long run entry and exit process of the retail sector at the provincial level by using a data set of 30…
Abstract
This paper studies which aggregate socio‐economic factors determine the long run entry and exit process of the retail sector at the provincial level by using a data set of 30 provinces over eight years (1985–1992). The following results are obtained: (1) All predictor variables, especially population growth rate, average wage rate and employees per store, have statistically significant effects on the entry and exit process. Per capita national income, store per capita, average wage, mobility are significant in accounting for the variations in sales per store. (2) The 1988 austerity programme only affected the short run variable, sales per store but not the long run variable, store per capita. This suggests that the short run recession induced by the austerity programme could not affect the long term trend of the retail sector.