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Article
Publication date: 1 February 1996

Ronald J. Burke

Examines sources of information and communication within a single, large professional services firm. Three information sources were considered: interpersonal, official…

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998

Abstract

Examines sources of information and communication within a single, large professional services firm. Three information sources were considered: interpersonal, official company publications and informal sources such as memos and e‐mail. Using anonymously completed questionnaires, 1,608 employees provided data. Respondents indicated the amount of information received from these sources, which sources they preferred and the value of each information source in improving job performance.

Details

Management Decision, vol. 34 no. 1
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 March 1994

Siân Walters and Shirley Cousins

Company information is of considerable importance to the business community, but finding the right information is not easy. There are many possible information sources in…

Abstract

Company information is of considerable importance to the business community, but finding the right information is not easy. There are many possible information sources in a variety of formats which are often difficult to identify and control. Accurate and current guides to information sources are important and a prototype hypertext guide to sources of company information has been developed to examine the feasibility of utilising this technology to overcome some of the limitations of paper‐based guides. COMPInfo has been developed using GUIDE software. The structure of the system and the way in which this attempts to fulfil the requirements of a good company information guide are discussed. The advantages and problems of the prototype are considered, along with areas in which further development of the structure would be beneficial. In spite of its limitations, COMPInfo indicates that hypertext technology could provide a viable solution to the problems of producing an effective guide to the complex field of company information.

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The Electronic Library, vol. 12 no. 3
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 24 October 2008

Nazmi Kozak and Metin Kozak

The purpose of this study is to investigate the information search behavior of visitors according to various socio‐demographic and travel‐related variables regarded as a…

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1782

Abstract

Purpose

The purpose of this study is to investigate the information search behavior of visitors according to various socio‐demographic and travel‐related variables regarded as a criterion for market segmentation.

Design/methodology/approach

The data were based on a survey carried out with the cooperation of the Ministry of Tourism and Culture and the State Institute of Statistics in 2001. The study findings were analyzed by employing two statistical techniques: χ2 and a correspondence analysis.

Findings

An overview of the study findings indicates that the individuals visiting Turkey are provided with information from a range of sources. The information sources accessed seem to vary according to the level of the respondents' education level and purpose of their visit.

Research limitations/implications

Through the research findings, it cannot be denied that the information sources have an impact on visitors' decision‐making process in choosing the specific place or facility to spend their limited time. This impact may vary from one person to another according to their different social groups.

Practical implications

Based on six groups of external information sources, the study provides marketing implications for the tourism authorities to segment their target markets.

Originality/value

The paper suggests that, in addition to other social and psychological factors, service providers can also segment their customers and tailor their marketing strategies based on visitors' intentions of using information sources prior to, or during, their vacations.

Details

Tourism Review, vol. 63 no. 4
Type: Research Article
ISSN: 1660-5373

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Article
Publication date: 13 February 2007

Shaheen Majid and Danamalar Kanagasabai

To investigate the type of information sources used by primary school students for project work, their preferred information formats and the importance and reasons for…

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1583

Abstract

Purpose

To investigate the type of information sources used by primary school students for project work, their preferred information formats and the importance and reasons for using certain information sources.

Design/methodology/approach

Questionnaire survey.

Findings

It was found that the Internet was the most preferred information source for project work, followed by public and school libraries. Similarly, digital information sources were preferred over print and audio‐visual materials. Among published information sources, the respondents considered the Internet and reference sources more important for their project work. Among human information sources, teachers, parents and siblings were considered more important than library staff and friends. The main reasons identified for using different information sources were “accessibility”, “ease of use” and “appropriateness” to project work. Certain attributes such as accuracy and currency of information were considered less important in the selection and use of information which was probably due to inadequate information literacy skills possessed by these students.

Practical implications

The study should be helpful for anyone involved in school librarianship or learning support for school children.

Originality/value

It is expected that this study would provide an insight into the use and non‐use of certain information resources at the school and public libraries and allow library managements to review their collections, services and information access policies. It will also help them determine the type of information literacy training required by these students.

Details

Library Review, vol. 56 no. 1
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 1 August 1993

Vincent‐Wayne Mitchell and Yan E. Volking

Observes that information is becoming the most powerful of modernbusiness tools and, as companies internationalize, managers are going tobe faced with more to handle…

Abstract

Observes that information is becoming the most powerful of modern business tools and, as companies internationalize, managers are going to be faced with more to handle. Discusses Senn′s properties of information and presents an analytical tool for managers to use when presented with new, or old untested, data sources. The simple framework is designed to allow managers to highlight problems with data sources quickly and consistently, to take corrective action or to make decisions with more awareness of the limitations of the data.

Details

Management Decision, vol. 31 no. 8
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 November 1990

Halina Roberts

Glaxo has developed a corporate source of comprehensive information on hazardous substances, which is available to staff throughout the Glaxo Group as an online Substance…

Abstract

Glaxo has developed a corporate source of comprehensive information on hazardous substances, which is available to staff throughout the Glaxo Group as an online Substance Information Database (SID) or via print. A structured approach has been taken to data collection, with key hard copy and computerised health and safety information sources being searched in a hierarchical fashion. Through a knowledge of the coverage of the sources, and practical experience of their use, a complete substance information profile is built up through selective searching. The data is evaluated by in‐house specialists in toxicology, occupational health and safety and the compiled data sheet is authorised by the appropriate Company Safety Co‐ordinator before it is released onto SID.

Details

Aslib Proceedings, vol. 42 no. 11/12
Type: Research Article
ISSN: 0001-253X

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Article
Publication date: 1 April 1999

Shaheen Majid and Alfia Fanilievna Abazova

This study investigates the relationship between computer literacy of academic staff and their use of electronic information sources. The impact of other factors such as…

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19262

Abstract

This study investigates the relationship between computer literacy of academic staff and their use of electronic information sources. The impact of other factors such as age, gender and educational background on the use of electronic information sources is also investigated. A statistically significant relationship is found between computer literacy and the use of electronic information sources and services. The study reveals that computer literature academics use electronic information sources more frequently. Similarly, a significant relationship is noted between the age of academics and their use of electronic information sources.

Details

Asian Libraries, vol. 8 no. 4
Type: Research Article
ISSN: 1017-6748

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Article
Publication date: 1 February 2001

Stephen Hunt and Lynn J. Frewer

Perceptions of trust have been identified as an important element in the risk communication process. This research is concerned with establishing the degree of trust the…

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1890

Abstract

Perceptions of trust have been identified as an important element in the risk communication process. This research is concerned with establishing the degree of trust the general public has in various possible sources of information about the health effects associated with consuming genetically modified food. Participants were asked directly about the degree to which they would trust information about the health effects associated with consuming genetically modified food from a variety of sources, including a fictitious source included as a control. They were also asked about the degree to which they believed each source had a vested interest in misinforming the public about the possible health effects associated with such consumption, and the degree of knowledge they believed each source had about any possible health effects. The results indicate that perceptions of “vested interest” and “degree of knowledge” are important elements in determining levels of trust, although probably not exhaustive. Furthermore, that younger consumers are likely to be the most responsive audience for risk information, but general audience response to risk information is likely to be influenced by preconceptions about the source of the information, preconceptions that can be derived entirely from the name of the information source.

Details

British Food Journal, vol. 103 no. 1
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 1 January 1996

Ronald J. Burke

Examines gender differences in communication patterns within a single, large, professional services firm. Considers nine specific sources of information, falling under…

Abstract

Examines gender differences in communication patterns within a single, large, professional services firm. Considers nine specific sources of information, falling under three broad categories (interpersonal, official company publications, informal). Respondents indicated how much information they received, their preference for information, and the value of information received from each source. Finds few gender differences at the highest organizational levels (partners, managers) but considerable gender difference at lower organizational levels (professional field staff, secretarial and support staff). Women at lower organizational levels had greater preference for information from all three sources and received more information from official company publications and informal sources.

Details

Corporate Communications: An International Journal, vol. 1 no. 1
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 1 October 2002

Shaheen Majid and Ai Tee Tan

This study investigates the information needs and information seeking behaviour of computer engineering undergraduate students at Nanyang Technological University (NTU)…

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2820

Abstract

This study investigates the information needs and information seeking behaviour of computer engineering undergraduate students at Nanyang Technological University (NTU), Singapore. The purpose was to investigate the types of information sources used by the students, their preferred information formats, the importance of and reasons for using certain information sources and the use of various electronic information sources. A questionnaire was distributed to 200 randomly selected students and 102 completed questionnaires were returned. The study found that printed materials were the most preferred information format among the students. The top five most preferred information sources, in the order of importance, were books, lecturers, the Internet, friends and manuals. Unexpectedly, the use of databases and electronic journals was quite low among the computer engineering students. The study recommends a promotional campaign for introducing electronic information sources to the library users.

Details

Online Information Review, vol. 26 no. 5
Type: Research Article
ISSN: 1468-4527

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