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Article
Publication date: 3 August 2020

Moment of dialogic leadership in Finnish IT organisation

Soila Lemmetty and Kaija Collin

The purpose of this study is to describe the construction of leadership through authentic dialogues at work and leaders’ actions as contributors to dialogic leadership.

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Abstract

Purpose

The purpose of this study is to describe the construction of leadership through authentic dialogues at work and leaders’ actions as contributors to dialogic leadership.

Design/methodology/approach

The authors collected the data by recording the organisation’s meetings and discussions and used content analysis of dialogic leadership and typifying of critical moments as analytical methods.

Findings

On the basis of the findings, this paper suggests that dialogic leadership begins with a startup critical moment and progresses through the different positions by manager and employees through democratic interaction. Individual and collective level learning of participants and the formation of new knowledge were used in decision- or conclusion-making. The manager promoted the construction of dialogic leadership in conversation by creating important critical moments, which enabled a dialogue to start or contributed to already ongoing dialogue.

Originality/value

The study proposes concrete actions that can be applied in working life. This study provides a new understanding of the leader’s activities in promoting dialogue.

Details

Industrial and Commercial Training, vol. 52 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/ICT-01-2020-0007
ISSN: 0019-7858

Keywords

  • Dialogic leadership
  • Dialogue
  • Critical moments
  • Workplace learning
  • IT organization
  • Qualitative study

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Article
Publication date: 11 February 2021

Self-organised structures in the field of ICT: challenges for employees’ workplace learning

Kaija Marjukka Collin, Sara Keronen, Soila Lemmetty, Tommi Auvinen and Elina Riivari

The purpose of this study is to identify the challenges of low hierarchy and self-organised structures for employees’ learning and competency development at work. In the…

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Abstract

Purpose

The purpose of this study is to identify the challenges of low hierarchy and self-organised structures for employees’ learning and competency development at work. In the past decade, interest in employees’ and organisations’ self-directedness has increased. Self-organised structures are perceived as better able to answer to the quickly changing requirements of clients and business environments. Within these structures, employees are expected to take on more responsibility and maintain more control over their workplace learning, which means they must be self-directed and autonomous. An important question for this approach is how can workplace learning and employee competence development be enhanced.

Design/methodology/approach

Two self-organised Finnish information and communication technology-companies participated in the study. With the help of data-driven content analysis, 36 interviews were analysed.

Findings

Unclear roles, structures and areas of responsibility caused challenges during the guidance and support of learning, for long-term and sustainable professional development possibilities and in organising and prioritizing work tasks related to learning.

Practical implications

In self-organised structures, there should be a means of the better supporting individual- and team-based learning. This will allow learning to have as much value as possible in the future and, therefore, be more sustainable. The findings are also important to be taken into account in managers’ and HR professionals’ education and training.

Originality/value

The findings of this study can offer insights into employees’ well-being emerging from the possibility to learn and be supported in that learning especially in self-organised structures, which so far has been scarcely studied.

Details

Journal of Workplace Learning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JWL-10-2019-0124
ISSN: 1366-5626

Keywords

  • ICT
  • Workplace learning
  • Self-organised structure

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