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Article
Publication date: 11 January 2019

Christina W. Yao and Minerva D. Tuliao

The purpose of this paper is to explore graduate students’ perception of how soft skills are developed at a transnational university in Vietnam, and how these soft skills…

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Abstract

Purpose

The purpose of this paper is to explore graduate students’ perception of how soft skills are developed at a transnational university in Vietnam, and how these soft skills contribute to their perceived employability.

Design/methodology/approach

This study utilized a qualitative case study method. In depth, semi-structured interviews were conducted with 24 graduate students at Vietnamese–German University.

Findings

Findings suggest that faculty utilized classroom-based practices to provide students the opportunity to enhance soft skills that are perceived to contribute to employability, such as skills related to independent work, interpersonal relationships and the ability to work in global contexts. In addition, interacting with international faculty played a large part in providing students the opportunity to develop their independent skills, critical thinking, communication and cultural competence.

Practical implications

Implications include multiple approaches, including faculty training, curriculum development and learner preparation. Institutions must consider how their curriculum contributes to the development of soft skills and how international faculty are prepared to engage meaningfully with students, particularly within specific global and political contexts. In addition, graduate students must also be prepared to engage in a classroom that promotes group work, class presentations and independent work.

Originality/value

This study provides insight on how a transnational institution can foster soft skills for employability in graduate students in Vietnam. Considering the growth of collaborative transnational institutions in Vietnam and Southeast Asia, findings and implications from this study provide recommendations on how to better prepare graduates for employability within a global economy.

Details

Higher Education, Skills and Work-Based Learning, vol. 9 no. 3
Type: Research Article
ISSN: 2042-3896

Keywords

Article
Publication date: 5 November 2020

Sajjad Ahmad, Shehzad Ahmad and Kanwal Ameen

The purpose of this paper is to study the self-perceptions of university information professionals about continuous professional development (CPD) opportunities regarding their…

Abstract

Purpose

The purpose of this paper is to study the self-perceptions of university information professionals about continuous professional development (CPD) opportunities regarding their soft skills.

Design/methodology/approach

A qualitative design using in-depth interviews was used. The population was all the information professionals working in the public sector universities of Pakistan, but the geographic range of the population, to reduce travelling expenses and to complete the study in time, the interviews were restricted to the universities of the capital city Islamabad and provincial capital Peshawar. A total of 21 interviews were conducted using a snowball sampling technique to select information professionals.

Findings

The findings revealed that only three information professionals attended CPD opportunities in soft skills. More than half of the information professionals stated that CPD programmes have an overall “good” impact on the development of their soft skills. Similarly, more than half of the participants stated that CPD training opportunities on soft skills are very limited. The majority of the participants held professional associations responsible for the development of information professionals’ soft skills. It was also found that communication and persuasion skills, self-management skills and interpersonal skills were the top three soft skill categories for which they urged CPD programmes.

Research limitations/implications

During interviews, most of the Assistant Librarians were not expressive and comfortable. This might be because of a lack of their soft skills knowledge, poor communication skills and interview anxiety.

Originality/value

According to the authors’ knowledge, this study is the first of its kind in Pakistan that dealt with the CPD opportunities regarding soft skills of university information professionals using a qualitative research design.

Article
Publication date: 17 March 2012

Faheem Ahmed, Luiz Fernando Capretz, Salah Bouktif and Piers Campbell

Most of the studies carried out on human factor in software development concentrate primarily on personality traits. However, soft skills which largely help in determining…

1959

Abstract

Purpose

Most of the studies carried out on human factor in software development concentrate primarily on personality traits. However, soft skills which largely help in determining personality traits have been given comparatively little attention by researchers. The purpose of this paper is to find out whether employers' soft skills requirements, as advertised in job postings, within different roles of software development, are similar across different cultures.

Design/methodology/approach

The authors review the literature relating to soft skills before describing a study based on 500 job advertisements posted on well‐known recruitment sites from a range of geographical locations, including North America, Europe, Asia and Australia. The study makes use of nine defined soft skills to assess the level of demand for each of these skills related to individual job roles within the software industry.

Findings

It was found that in the cases of designer, programmer and tester, substantial similarity exists for the requirements of soft skills, whereas only in the case of system analyst is dissimilarity present across different cultures. It was concluded that cultural difference does not have a major impact on the choice of soft skills requirements in hiring new employee in the case of the software development profession.

Originality/value

Specific studies concerning soft skills and software development have been sporadic and often incidental, which highlights the originality of this work. Moreover, no concrete work has been reported in the area of soft skills and their demand as a part of job requirement sets in diverse cultures, which increases the value of this paper.

Article
Publication date: 17 April 2023

Naimatullah Shah, Safia Bano, Ummi Naiemah Saraih, Nadia A. Abdelmegeed Abdelwahed and Bahadur Ali Soomro

In the digital age, the development of students’ career intentions requires serious concentration since these are associated with the students’ future employment and, ultimately…

Abstract

Purpose

In the digital age, the development of students’ career intentions requires serious concentration since these are associated with the students’ future employment and, ultimately, their survival. This study attempted to demonstrate in Pakistan’s Higher Educational Institutes (HEIs) the role of soft skills towards the students' career development (CD) and their future career intentions (CI).

Design/methodology/approach

In this study, the researchers used a quantitative approach and a questionnaire to collect the data from the surveyed participants. Finally, the researchers based this study’s findings on 392 useable samples.

Findings

By employing the structural equation model (SEM), this study’s findings show that soft skills, such as Creative Self-Efficacy (CSE), Problem-Solving Confidence (PSC) and Teamwork (TW) have a positive and significant effect on CD and CI. However, while Critical thinking and Creativity (CRC) has a positive and significant effect on CD, it has no effect on CI. In addition, this study’s findings confirm, also, that CD has a positive and significant effect on CI.

Practical implications

This study’s findings assist policymakers and university administrators to understand the importance of soft skills in creating CD and CI. These promote the development of employability skills and fulfill its part in preparing graduates for the unpredictable job market. This study’s findings help, also, to develop logical reasoning in making decisions and in dealing with complex organizational issues.

Originality/value

In a practical way, in Pakistan, this study’s findings confirm the role of soft skills towards students' CD and CI.

Details

Education + Training, vol. 65 no. 6/7
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 6 November 2018

Nida’a K. AbuJbara and Jody A. Worley

This paper aims to highlight the importance of soft skills for leadership and offers recommendations for soft skill development training for the next generation of leaders.

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Abstract

Purpose

This paper aims to highlight the importance of soft skills for leadership and offers recommendations for soft skill development training for the next generation of leaders.

Design/methodology/approach

An integrated review of current research literature was conducted on management, leadership and soft skills to develop recommendations for integrating the development of soft skills in leadership development training protocol.

Findings

A one-size-fits-all approach does not work for soft skills development or measurement. Each soft skill is defined differently and should be assessed based on different behavioral actions. Progress in this area of measurement development will make a great impact on the use of soft skills. The development of assessment tools for the different soft skills across professional disciplines is assumed to enhance other aspects of transformational leadership such as coaching and mentoring.

Research limitations/implications

Current strategies for the assessment and measurement of soft skills present an obstacle for including these skills in current leadership training models.

Practical implications

The paper includes implications for the development of soft skills for the next generation of leaders and offers recommendations for integrating the development of soft skills in leadership training programs.

Originality/value

This paper fulfills an identified need to study how soft skills can be measured and assessed. This is important given that specific skills vary across professional disciplines and organizational contexts.

Details

On the Horizon, vol. 26 no. 3
Type: Research Article
ISSN: 1074-8121

Keywords

Article
Publication date: 8 August 2020

Johannes Cornelius Steyn

literature and research internationally indicate a lack of sufficient facilitation of soft skills development in entry-level internal auditors (internal audit graduates upon…

Abstract

Purpose

literature and research internationally indicate a lack of sufficient facilitation of soft skills development in entry-level internal auditors (internal audit graduates upon entering the workplace), although it is essential for entry-level internal auditors to be able to apply soft skills effectively. The purpose of this paper is to determine the extent to which these international views and findings on soft skills development are evident in South Africa according to practising internal auditors, students and facilitators. Comparisons are also drawn between the perceptions of practising internal auditors, students and facilitators.

Design/methodology/approach

Purposive sampling was used, and data were collected using a structured questionnaire and an interview survey with quantitative analysis.

Findings

In general, the results concur with the literature in terms of the lack of sufficient facilitation and the importance of soft skills development in entry-level internal auditors in South Africa for all three groups. Significant differences were also found between some of the perceptions of practising internal auditors, students and facilitators.

Practical implications

This study benefits internal audit employers, students and facilitators because soft skills are an in-demand graduate attribute and the application of alternative teaching–learning activities to develop students' soft skills also promotes deep learning through student engagement.

Originality/value

The identification of the 21 soft skills categories from the literature, which should be developed in entry-level internal auditors, has not been researched before as well as the perspectives of students and facilitators in South Africa on soft skills development.

Details

Higher Education, Skills and Work-Based Learning, vol. 11 no. 2
Type: Research Article
ISSN: 2042-3896

Keywords

Article
Publication date: 22 December 2020

Sajjad Ahmad, Kanwal Ameen and Shehzad Ahmad

The purpose of this study is to investigate the self-perceptions of university information professionals about the current state of their soft skills and to highlight the barriers…

Abstract

Purpose

The purpose of this study is to investigate the self-perceptions of university information professionals about the current state of their soft skills and to highlight the barriers faced in the development of such skills.

Design/methodology/approach

A sequential mixed method research design using a questionnaire followed by in-depth interviews as data collection tools were used to achieve the objectives of the study. Self-completion questionnaires were used to collect the data from 560 respondents spread over 33 universities of Pakistan. Then, 21 interviews were conducted with purposely selected library and information professionals at the qualitative phase.

Findings

The findings of the survey revealed that the majority of the information professionals perceived themselves “moderately competent” in soft skills. Only 14.8% information professionals considered themselves “competent”. The qualitative findings revealed that university library and information professionals generally faced several barriers in the development of their soft skills that included “lack of administrative support”, “lack of personal commitment”, “lack of financial support by the parent organizations”, and so many others, which might have affected their current levels of soft skills.

Research limitations/implications

The possible limitation of this study may be the bias of the respondents, toward their self-judgment. During interviews, most of the assistant librarians were not comfortable and expressive. This might be due to lack of soft skills knowledge, interview anxiety and poor communication skills.

Originality/value

This research is the first study in Pakistan that dealt with the state of soft skills and barriers in its development among university library and information professionals having a large number (N = 372) of respondents.

Article
Publication date: 7 February 2022

Ana Paula Lista, Guilherme Luz Tortorella, Marina Bouzon, Matthias Thürer and Daniel Jurburg

This study aims to investigate the impact of traditional teaching and active learning methods in lean management (LM) on the development of both soft and hard skills.

Abstract

Purpose

This study aims to investigate the impact of traditional teaching and active learning methods in lean management (LM) on the development of both soft and hard skills.

Design/methodology/approach

Through a longitudinal study, team members from two different organisations (the administrative sector of a public higher education institution and a public teaching hospital), each adopting different teaching methods to support their LM trainings, were systematically examined at four moments during an 18-month period. How teaching methods impacted team members’ development and knowledge was then assessed using multivariate data analysis techniques.

Findings

Results indicated that LM trainings can provide significant impacts when a combination of traditional teaching methods and active learning is adopted. Traditional teaching methods can be a good choice for learning hard skills depending on resources’ availability. However, it is recommended to include active learning methods to assist in the comprehension of more complex and abstract LM concepts (soft skills).

Originality/value

Although there exists a large number of publications on the relationship between LM implementation and teaching methods, the number of studies that consider the development of both hard and soft skills is rather limited. This study complements the existing literature on LM by identifying which teaching methods can support the development of hard skills and which the development of soft skills. Such identification facilitates the work of both scholars wishing either to begin or to dig deeper into this sphere and practitioners pursuing the best outcomes from LM.

Details

International Journal of Lean Six Sigma, vol. 13 no. 5
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 19 June 2019

Grant Samkin and Monique Keevy

The purpose of this paper is to illustrate the extent to which a case study developed by a financial institution and completed within a collaborative learning environment can be…

Abstract

Purpose

The purpose of this paper is to illustrate the extent to which a case study developed by a financial institution and completed within a collaborative learning environment can be used to develop soft skills.

Design/methodology/approach

A questionnaire research instrument comprising open and closed response questions was used to collect the data.

Findings

The case study developed by the external stakeholder was found to be useful in developing soft skills. The primary skills identified by respondents were decision-making, problem-solving, critical thinking, communication and research ability. However, the respondents believed that the collaborative learning element had the greatest impact on the development of skills, particularly ethical behaviour, professionalism and personal attributes.

Research limitations/implications

The results are not generalisable beyond the scope of the particular higher education institution in which the study was conducted and the country in which the study was situated. Additionally, this paper measured soft skills development through perceptions of participating students. An objective measurement of students’ immediate soft skills improvement is not considered. Nonetheless, the findings provide guidance to educators on how a case study developed by a financial institution and completed within a collaborative learning environment can be used to develop soft skills.

Originality/value

The paper makes three contributions. The first is to detail how a real-world case study with a substantial technical component can be used to develop soft skills. Second, the paper contributes to the real-world case study and collaborative learning elements literature and ascertains the effectiveness of both methods in developing various soft skills. Finally, the paper contributes to the limited literature on how external stakeholders can become involved in the development of accounting curriculum content.

Details

Meditari Accountancy Research, vol. 27 no. 6
Type: Research Article
ISSN: 2049-372X

Keywords

Article
Publication date: 9 April 2024

Roberth Andres Villazon Montalvan, Annibal Affonso Neto and Clóvis Neumann

In today’s highly competitive global business environment, there is a growing demand for professionals who possess well-developed soft skills. Such abilities include flexibility…

Abstract

Purpose

In today’s highly competitive global business environment, there is a growing demand for professionals who possess well-developed soft skills. Such abilities include flexibility, effective communication and other skills. Soft skills are personal attributes and qualities that are more closely related to the emotional side of human beings. Individuals must cultivate and hone soft skills during their undergraduate studies. These skills, also known as interpersonal or non-technical skills, are essential to complement hard skills and pave the way for a thriving career trajectory. Soft skills are developed over the course of one’s career and are indispensable in establishing a strong, professional presence in the corporate or academic realm. The field of engineering is no exception in this regard, and the business approach during the engineering course is of significant relevance. By acquiring soft skills, engineering graduates will become competitive and adaptable professionals capable of handling the current and future challenges of the job market. The purpose of this study is to investigate the soft skills that students perceive as being better developed during their business classrooms in the engineering course and identify areas for improvement in the business education process.

Design/methodology/approach

The research method consisted in four different phases from variables identification to statistical analyses. Then, as part of this approach a structured questionnaire was administered at the end of the engineering course, where students rated their perception of the degree of development of each of the soft skills covered in the course on a scale of zero to ten. The collected data were analysed using multivariate analysis techniques, including factorial analysis.

Findings

The results of the study demonstrate that the set of skills acquired by individuals in business classrooms pursuing a degree in industrial engineering is in high demand by potential employers. Such skills are deemed essential for the successful operation of businesses in modern-day industries. The findings of this research validate the significant role that industrial engineering students play in fulfilling the requirements of the job market and pave the way to meaningful insights on how to approach this topic during the business education process in engineering courses.

Practical implications

The findings bring about significant insights for national educational councils and ministries, universities and educational stakeholders in the process of updating, rethinking and implementing new curricula criteria in higher education, particularly in the Latin American context.

Originality/value

This paper enriches the literature by assessing the development of soft skills of engineering students in the Latin American context. The research reinforces the importance of developing soft skills aligned with those required for the context of current and future labour markets.

Details

Journal of International Education in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-469X

Keywords

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