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This chapter presents a case study involving a socio-economic Organizational Development (OD) project carried out in a European subsidiary of a large multinational corporation traded on the New York Stock Exchange. This research case study, one of the 1,854 socio-economic interventions undertaken by the ISEOR research center, was chosen for its good illustration of the OD engineering process. It connects the dots between OD and financial performance, between immediate results and the creation of potential. We look at some of the tools and methods, such as overhauling loss and profit accounts and balance sheets with an eye on socio-economic balance, to illustrate socioeconomic tools at work and how they help enhance compatibility between the objectives of all stakeholders, including shareholders. With this case study, we also set out to provide food for thought on the contribution of socio-economic OD to the construction of socially responsible capitalism (Savall et al., 2015).

The purpose of this paper is to address the issues raised by hidden conflicts in a charismatic-led organization. The paper investigates the transformation from a management paradigm of quelling conflict artificially through charismatic leadership to a paradigm of negotiation that favors participation, systematicity, the multiplying of innovation sources and synchronization. The research is based on a specific approach to action research aimed at revealing the inherently masked conflictive energy, and contributing to a more sustainable, peaceful and well-performing construct.

The framework is a specific approach to participatory action research that the authors call socio-economic intervention research.

The results of the research support the proposition that while charismatic leadership quells conflict and jeopardizes the sustainability of the organization, socio-economic intervention research can help transform conflicts into cooperation in this type of organization.

The main contributions relate to shedding light on the hazards of denying conflict in charismatic-led organizations, and the importance of systemic negotiation in transforming conflict into cooperation in the Middle Eastern cultural context.

This article brings out the numerous connections that can be established between the socio‐economic approach to management (SEAM) considered as an architecture and the postmodern movement. The authors analyze the contribution of SEAM to the postmodern management approach, through the process of the construction and reconstruction of managerial discourses within the framework of socio‐economic interventions. They tackle the controversial issue of pessimism vs optimism in postmodern approach to conclude that SEAM is a tool and a method, which makes it possible to better control order and chaos so as to create positive change.

This chapter describes the theoretical contributions of Fractal Change Management (FCM) in relation to Quantum Storytelling theory and practice. Building on the application of complexity theory in the hard sciences as well as social contexts, this chapter considers the areas of overlap and difference between FCM and its theoretical fellows, summarizing selected concepts from FCM, considering the strengths and weaknesses of the method in various contexts, as well as its development over time. Prior studies in the yoga and nonprofit communities are briefly discussed along with ongoing work with software developers. Areas for further study are examined in detail, as a way to establish an antenarrative for this line of inquiry that honors its lineage as well as its contributions to the body of knowledge.

This article presents the socio‐economic model founded and developed by the author since 1973. It focuses on the fundamental hypothesis of the socio‐economic approach to management (SEAM) and demonstrates how the model is a system‐ wide approach to change management.

The purpose of this paper is to critically examine the multinational oil companies’ (MOCs) corporate social responsibility (CSR) initiatives in Nigeria. Its special focus is to investigate the impact of the global memorandum of understanding (GMoU) on rural women livestock keepers in the oil producing communities.

This paper uses a quantitative methodology. Data were collected from primary sources using participatory rural appraisal technique. The use of participatory research technique in collecting CSR impact data especially as it concerns the small-scale women livestock keeper is based on the fact that it involves the people being studied, and their views on all the issues are paramount. The primary tool used for household survey (collection of the primary data) is a structured questionnaire which is divided into two sections. Section one of the instrument elicited information on the socio-economic characteristics of respondent, while the other section elicited information on the research questions. Both descriptive and inferential statistics were used to analyze the data so as to answer the research questions and test the hypothesis. To answer the research questions, descriptive statistics of measurement of central tendency was used, and the results were presented in tables and charts. While in testing the hypothesis, inferential statistical tool-estimation of logit model (of receipt and non-receipt of MOCs CSR through the GMoU by rural women livestock keepers as function of selected socio-economic and domestic empowerment variables) was used.

The findings show that GMoU model is gender insensitive as rural women rarely have direct access to livestock interventions except through their husband or adult sons, which is attributed to the cultural and traditional context of the people, anchored in beliefs, norms and practices that breed discrimination and gender gap in the rural societies.

The structured questionnaire was directly administered by the researchers with the help of local research assistants. The use of local research assistants was because of the inability of the researchers to speak the different local languages and dialects of the many ethnic groups of Ijaws, Ogonis, Ikweres, Etches, Ekpeyes, Ogbas, Engennes, Obolos, Isokos, Nembes, Okirikas, Kalabaris, Urhobos, Iteskiris, Igbos, Ika-Igbos, Ndonis, Orons, Ibenos, Yorubas, Ibibios, Anangs, Efiks, Bekwarras, Binis, Eshans, Etsakos, Owans, Itigidis, Epies, Akokoedos, Yakkurs, etc., in the sampled rural communities.

If the rural women do not feel GMoUs efforts to eliminate discrimination and promote equality in the livestock sector, feminized poverty would create a hostile environment for MOCs in the region.

The livestock development in Nigeria can only succeed if CSR is able to draw on all the resources and talents and if rural women are able to participate fully in the GMoUs intervention plans and programs.

This research contributes to gender debate in livestock keeping from CSR perspectives in developing countries and rational for demands for social projects by host communities. It concludes that business has an obligation to help in solving problems of public concern, and that CSR priorities in Africa should be aimed toward addressing the peculiarity of the socio-economic development challenges of the country and be informed by socio-cultural influences.

This chapter analyses and discusses local government health promotion in Norway.

Institutional theory indicates that political and administrative jurisdictions are path dependent in their policy formation and implementation. By using data from different sources this assumption is analysed and discussed according to health promotion in Norwegian municipalities. The main methodology is cross tabulations, bivariate correlations and regression is carried out to supplement analyses.

Municipalities are path dependent in their health promotion policies. They acknowledge and prioritize health behaviour independent of experienced socio-economic challenges, municipal capacity as size and income, and local government political profile. Competence devoted to health promotion can create changes in policies.

The rhetoric on determinants and social determinants in particular is new in Norway. Rhetoric on, and interventions, that highlight the social determinants of health need to be coordinated.

The chapter presents new knowledge on Norwegian local government health promotion and how this is implemented in relation to the challenges experienced.

The purpose of this paper was to examine the transformation of fire prevention processes via improved targeting of fire prevention interventions over a four-year period.

A four-year case study of the transformation of fire prevention processes involving a UK fire and rescue service, local council, National Health Service primary care trust and a police force was undertaken.

Understanding the socio-economic causal factors underlying unintentional dwelling fires, and the need to work in collaborative partnerships to achieve change in such factors can support more targeted and effective fire prevention activities.

Analysis of underlying causal factors and their relationships, together with population segmentation and working in coordinated collaborative partnerships, can support enhanced fire risk assessment and community safety. This supported more pro-active early intervention fire risk management.

Analysis of socio-economic causal factors and socio-economic groups associated with unintentional dwelling fires can assist in targeting fire prevention activities in a more effective and efficient manner. This enabled the fire and rescue service to target fire prevention to social groups most at risk of dwelling fires and the types of fires (for example, kitchen fires) relevant to the different social groups.

Collaborative public sector partnerships can achieve change in the socio-economic circumstances of at-risk individuals to support fire prevention. This enables the social- and health-related factors underlying fire risk to be addressed by the relevant partner health or social services agencies.

The detailed analysis of the transformation of fire prevention activities that led to an implemented approach to enhance community safety. In particular, the analysis and evaluation of the move to collaborative multi-agency partnerships to support and improve fire prevention activities.

The purpose of this paper is to show that steering overall performance requires not only juxtaposing indicators focused on economic, social and environmental performance but also negotiating the measurement of performance metrics with all the stakeholders.

This is an action-research and intervention-research project aimed at experimenting an integrated and negotiated management control system for overall performance. The choice for the case study is a hospital in the Middle East that practices green management and that has to be self-financed while accepting all patients, even those who cannot pay.

The integration of the three dimensions of overall performance requires involving all stakeholders in the implementation of innovative management control.

The case is a pilot experiment and shows the conditions for an appropriate design of an overall performance management control methodology. However, further experiments should be carried out to shed light on the factors that form invariants regarding integrated performance log-books.

The study design is that of a management control methodology that enables the short- and long-run economic impacts of social and environmental performance.

The action-research process has proved to be a learning experience for the hospital and both internal and external stakeholders. However, replicability remains to be proven through experimenting the method in various settings.

This paper shows the need for negotiation of overall performance with all stakeholders to design and implement an appropriate participative approach to management control.

The article aims to investigate the potential of successfully implementing e-government in Zambia by considering citizens ' and businesses ' perceptions on e-government. Further, the study investigates what interventions have been put in place to encourage e-government development. The motivation of the study is that despite huge investments in e-government, there has been relatively slow adoption rendering the said interventions not to culminate into meaningful socio-economic value prepositions.

Using the mixed methods research (MMR) approach, the study intends to identify factors influencing the adoption of e-government solutions in Zambia both at the individual and organizational level. The questionnaire utilized in this research is informed by the technology acceptance model (TAM) as well as the institutional theory and the Giddens ' structuration theory. Spearman ' s ρ was used to determine concurrent and construct validity of the data collection instruments.

The study posits that a lot needs to be done if e-government were to succeed in Zambia. A majority of the research respondents are not aware of e-government implementation in Zambia. It is desirable that e-government should be implemented with due reference to local contextual characteristics. If factors negatively influencing e-government growth in Zambia are addressed, the prospects for e-government ' s contribution to revitalizing the public service are high.

Since the empirical component of this study did not cover all the nine provinces of Zambia and utilised a limited sample size of 411, the findings may not be truly representative of the situation on the ground. However, the study provides insights on what factors may influence successful implementation of e-government in Zambia. The paper recommends that further empirical study with a larger and more representative sample should be done in order for the findings to command higher statistical relevance.

The identified factors may act as pointers to decision makers ' endeavours to design context-aware e-government interventions. This is very important to reduce failure incidences of e-government interventions considering huge costs incurred mostly using tax payers ' money. Further, study findings may be used to inform strategies for effervescent e-government development in Zambia by outlining desired interventions and anticipated adoption levels by the citizenry (supply versus demand).

Very limited studies have focused on understanding e-government development in Zambia especially from individuals ' perspective. Most studies have attempted to understand the e-government development at a global level. This study, however, highlights factors that influence e-government proliferation at both the macro and micro levels of the socio-economic hierarchy in Zambia.