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1 – 10 of over 98000Corporate social responsibility (CSR) has emerged as a global trend involving corporations, states, international organizations and civil society organizations. It is far from…
Abstract
Purpose
Corporate social responsibility (CSR) has emerged as a global trend involving corporations, states, international organizations and civil society organizations. It is far from clear what CSR stands for, what the trend really is, where it comes from, where it is heading and who the leading actors are. If one views it as a social movement, one must ask: a movement of what and for whom? The purpose of this paper is to examine the CSR trend in all its complexity and draw conclusions regarding its development and potential impact.
Design/methodology/approach
Analysis of central documents and publications on CSR is combined with interviews with driving corporate actors.
Findings
This article portrays the CSR trend in three ways: as a regulatory framework that places new demands on corporations; as a mobilization of corporate actors to assist the development aid of states; and as a management trend. Each of these portraits suggests certain actors, relations, driving forces and interests as being central. An analysis shows that no one of these views seems to be more accurate than the others: rather the movement comprises a collection of diverse interests, actors, origins and trajectories. These multiple identities may partially describe the trend's success, but could equally well describe its contestation, fragility and fluidity.
Originality/value
The conceptual distinction shows the likely development and potential impact of a corporate social development. Moreover, the discussions help us reflect on the formation of management trends and how certain models come to flow rapidly and extensively around the globe, following and adding to institutional change – especially to changes in the roles, relations and boundaries between and among states, business corporations and civil society organizations.
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Ernesto D’Avanzo, Giovanni Pilato and Miltiadis Lytras
An ever-growing body of knowledge demonstrates the correlation among real-world phenomena and search query data issued on Google, as showed in the literature survey introduced in…
Abstract
Purpose
An ever-growing body of knowledge demonstrates the correlation among real-world phenomena and search query data issued on Google, as showed in the literature survey introduced in the following. The purpose of this paper is to introduce a pipeline, implemented as a web service, which, starting with recent Google Trends, allows a decision maker to monitor Twitter’s sentiment regarding these trends, enabling users to choose geographic areas for their monitors. In addition to the positive/negative sentiments about Google Trends, the pipeline offers the ability to view, on the same dashboard, the emotions that Google Trends triggers in the Twitter population. Such a set of tools, allows, as a whole, monitoring real-time on Twitter the feelings about Google Trends that would otherwise only fall into search statistics, even if useful. As a whole, the pipeline has no claim of prediction over the trends it tracks. Instead, it aims to provide a user with guidance about Google Trends, which, as the scientific literature demonstrates, is related to many real-world phenomena (e.g. epidemiology, economy, political science).
Design/methodology/approach
The proposed experimental framework allows the integration of Google search query data and Twitter social data. As new trends emerge in Google searches, the pipeline interrogates Twitter to track, also geographically, the feelings and emotions of Twitter users about new trends. The core of the pipeline is represented by a sentiment analysis framework that make use of a Bayesian machine learning device exploiting deep natural language processing modules to assign emotions and sentiment orientations to a collection of tweets geolocalized on the microblogging platform. The pipeline is accessible as a web service for any user authorized with credentials.
Findings
The employment of the pipeline for three different monitoring task (i.e. consumer electronics, healthcare, and politics) shows the plausibility of the proposed approach in order to measure social media sentiments and emotions concerning the trends emerged on Google searches.
Originality/value
The proposed approach aims to bridge the gap among Google search query data and sentiments that emerge on Twitter about these trends.
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This paper aims to review relevant literature to identify trends affecting social media to help managers and researchers better understand social media; this paper also provides…
Abstract
Purpose
This paper aims to review relevant literature to identify trends affecting social media to help managers and researchers better understand social media; this paper also provides the implications of these trends for mangers and researchers. Social media is viewed as a credible source of information from consumers who have experienced travel products. The user-generated content these consumers post on social media Web sites influences those who read their posts or view aggregate ratings of multiple reviews about a product. It can move the reader to either purchase or not purchase the products. Social media is an important source of consumer information and can create new customers.
Design/methodology/approach
The paper reviewed both academic and trade literature to provide an overview of social trends that are relevant to practitioners.
Findings
The author identified four trends: millennials replacing baby boomers as the major business travel segment, increased use of mobile devices, dynamic pricing and marketing dollars shifting to social media. The implications of each of the trends are discussed. The findings provided valuable insights for practitioners and researchers.
Originality/value
Social media is emerging as an important marketing tool for the travel industry. It is transforming the way companies allocate their marketing budget. The identification of trends that are affecting social media and will continue to affect social media in the future will provide immediate benefits to practitioners and researchers with a stream of research ideas.
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Since the social revolution of the 1960's, marketers have increasingly accepted the idea that an understanding of changing social values is as important to successful marketing as…
Abstract
Since the social revolution of the 1960's, marketers have increasingly accepted the idea that an understanding of changing social values is as important to successful marketing as the traditional study of demographic forecasts and economic outlook. The move to the “marketing approach,” a widespread policy shift which began in the 1950's, meant that it was not sufficient to understand consumer needs, attitudes, and behavior in the specific product category being marketed. Rather, the marketing approach demands knowledge of and sensitivity to the consumers as a total entity: who they are, how much money they can spend, and increasingly, their life goals, concerns, beliefs, taboos, that is, their social agendas. The 1960's initiated an era of profound social values changes, more notable than the economic and demographic changes. It is not surprising, therefore, that marketers began to focus more and more on the shifting social climate in their efforts to understand the consumer.
Trinh Ngo T.T., Phuong Bui L.A., Dung Pham T.H., Tram Mai N. and Luan Bui K.
The COVID-19 pandemic has a massive impact on people’s lives, the wealth of nations, tourism cities, economic and social media. The outbreak of the COVID-19 pandemic has led to…
Abstract
Purpose
The COVID-19 pandemic has a massive impact on people’s lives, the wealth of nations, tourism cities, economic and social media. The outbreak of the COVID-19 pandemic has led to challenges and innovations to deal with multiple direct and indirect impacts. This research aims to explore the development of social media research in the tourism city context to highlight emerging research themes, methodological approaches.
Design/methodology/approach
This study searched and filtered on the Scopus Web and Web of Science to collect databases and applied hybrid methods. The VOSviewer algorithm was used in the paper to generate maps from bibliographic and text data. Furthermore, a polynomial trend line was used to depict the data fluctuations of papers in the relationship between documents and years. Besides, other mathematical and statistical tools to measure the inter-relationships and impacts of social media publications within the tourism city research area, identify valuable insights and determine a framework for social media research trends.
Findings
The study outcomes expressed the development in social media research trends from 2005 to 2021 in the tourism city context of topics (social media, social networking (online)), methodology (sentiment analysis), publication outputs with most extensive collaborations and some other contents to form a framework of social media research trends in tourism cities.
Research limitations/implications
Research data is mainly from reviews of articles that may not account for all trends in reality.
Practical implications
This research is original that will apply to future social media researchers and institutions.
Social implications
Policy makers could base on the research trends to examine their future tourism development orientation.
Originality/value
This research assists social media scholars in understanding trends and themes in tourism city contexts that they could apply in their business area. Moreover, there is a desire to comprehend an overview of the related literature of social media science in tourism city contexts. The outcomes showed the limitations of lacking journals and volume of social media research. The results contribute to meaningful insights by having a more holistic understanding of social media through aggregated data sources.
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Although writings in the fashion forecasting field often mention the connections between industry and culture, it still requires further clarifications in a context of…
Abstract
Purpose
Although writings in the fashion forecasting field often mention the connections between industry and culture, it still requires further clarifications in a context of uncertainty, fast pace changes and a high volume of information. This paper aims to explore fashion as a material culture to discuss forecasting roles in different stages of dialogue between culture and industry.
Design/methodology/approach
This paper explores the cultural aspects of fashion to discuss multiple roles of forecasting and its implications in the fashion system from a multidimensional perspective that interlaces culture and industry in contemporary contexts through a literature review in fashion forecasting and material culture. Recent nonacademic articles were also reviewed in order to highlight fresh perspectives in the field.
Findings
The literature review demonstrates that there are two main lines of reasoning in trend forecasting. First, trend forecasting as a cultural and predictive practice focused on understanding emerging shifts in the culture and translating them to the industry. The second approach considers trend forecasting as a strategic and curatorial practice that not merely predicts consumer's behaviors and preferences but intentionally acts as a filter of all the available possibilities curating and narrowing them down to organize the market around assertive information reducing financial losses risk. This article proposes an integration between the two perspectives – from culture to industry – in a contemporary context where consumers' tastes and preferences have become increasingly diverse, and early diffusion theories can no longer explain fashion spread.
Research limitations/implications
Further investigations of contemporary and potential future trend forecasting roles and aspects could benefit from in-depth interviews and focus groups with industry experts, consumers and academics.
Practical implications
The paper intends to approximate theoretical reflections of fashion as a material culture to the current industry context.
Originality/value
It contributes to the studies of fashion forecasting, providing an overview of its development, roles and objectives, both from the industrial and material culture perspectives, which culminates in a framework that summarizes its intricate mechanisms.
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This paper aims to provide a comprehensive bibliometric analysis of the current state of social media literature by examining co-word network analysis and thematic keyword…
Abstract
Purpose
This paper aims to provide a comprehensive bibliometric analysis of the current state of social media literature by examining co-word network analysis and thematic keyword analysis of both scholars and hospitality and tourism journals in three sub-periods (2002-2006, 2007-2012 and 2013-2018).
Design/methodology/approach
This research used a bibliometric analysis of social media literature in the field of hospitality and tourism by synthesizing the literature of a large sample of 601 studies over an extended time period (2002-2018).
Findings
The jump in the number of examined contexts, platforms, methodological approaches and research implications during 2007-2012 has marked the start of social media as a new phenomenon in hospitality and tourism research. Interestingly, International Journal of Contemporary Hospitality Management was a leading contributor to social media research between 2017 and 2018. The period 2013-2018 has witnessed newly emerging trends such as “big data,” “e-tourism,” “green experience” and “smart tourism.” This study’s analysis indicated that few keywords in social media appeared in the maturity stage. New platforms such as “Expedia,” “Foursquare,” “Flickr,” “Pinterest,” “Couchsurfing” and “Twitter” appeared between 2013 and 2018.
Originality/value
The scope of past research on the evolution of social media was limited to either a few of the most popular cited journals and/or analysis within a narrow time span. In contrast, the present study aims to uncover the rapid progress in social media research between 2002 and 2018, addressing growth in breadth and depth of thematic areas. Finally, this paper concluded with the proposal of knowledge-based life cycle framework that identifies key themes related to social media research. This framework provided insights into what has been addressed in previous literature (maturity and decline stages) and reported the topics that have been under-researched (introduction and growth stages).
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Muhammad Inaam ul haq, Qianmu Li, Jun Hou and Adnan Iftekhar
A huge volume of published research articles is available on social media which evolves because of the rapid scientific advances and this paper aims to investigate the research…
Abstract
Purpose
A huge volume of published research articles is available on social media which evolves because of the rapid scientific advances and this paper aims to investigate the research structure of social media.
Design/methodology/approach
This study employs an integrated topic modeling and text mining-based approach on 30381 Scopus index titles, abstracts, and keywords published between 2006 and 2021. It combines analytical analysis of top-cited reviews with topic modeling as means of semantic validation. The output sequences of the dynamic model are further analyzed using the statistical techniques that facilitate the extraction of topic clusters, communities, and potential inter-topic research directions.
Findings
This paper brings into vision the research structure of social media in terms of topics, temporal topic evolutions, topic trends, emerging, fading, and consistent topics of this domain. It also traces various shifts in topic themes. The hot research topics are the application of the machine or deep learning towards social media in general, alcohol consumption in different regions and its impact, Social engagement and media platforms. Moreover, the consistent topics in both models include food management in disaster, health study of diverse age groups, and emerging topics include drug violence, analysis of social media news for misinformation, and problems of Internet addiction.
Originality/value
This study extends the existing topic modeling-based studies that analyze the social media literature from a specific disciplinary viewpoint. It focuses on semantic validations of topic-modeling output and correlations among the topics and also provides a two-stage cluster analysis of the topics.
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The purpose of this paper is to explore recent developments in a number of relatively well-established social media platforms – Google+, Facebook, Twitter and Yik Yak –to…
Abstract
Purpose
The purpose of this paper is to explore recent developments in a number of relatively well-established social media platforms – Google+, Facebook, Twitter and Yik Yak –to highlight the trends that are emerging within social media.
Design/methodology/approach
These trends have implications beyond just the social media space as a host of technologies take on social attributes.
Findings
Technologies such as video games, which previously functioned more or less as stand-alone pieces of software, are increasingly embracing many of the tools of social media platforms.
Practicalimplications
As a result, it is increasingly difficult to distinguish social technology from other communication technologies (Papacharissi, 2015).
Socialimplications
By examining trends in social media, we are able to not only better understand these important platforms but also acquire insight into developments that can affect a wide range of related technologies, all of which are of interest to information professionals.
Originality/value
Many of the examples the paper gave were drawn from the various social media platforms that mediate the personal and professional lives of their users.
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Arjan van den Born, Arjen van Witteloostuijn, Melody Barlage, Saraï Sapulete, Ad van den Oord, Sofie Rogiest, Nathalie Vallet, Zdenko Reguli, Michal Vit, Christian Mouhanna, Damien Cassa, Henriette Binder, Vivian Blumenthal, Jochen Christe‐Zeyse, Stefanie Giljohann, Mario Gruschinske, Hartwig Pautz, Susanne Stein‐Müller, Fabio Bisogni, Pietro Costanzo, Trpe Stojanovski, Stojanka Mirceva, Katerina Krstevska, Rade Rajkovcevski, Mila Stamenova, Saskia Bayerl, Kate Horton, Gabriele Jacobs, Theo Jochoms, Gert Vogel, Daniela Andrei, Adriana Baban, Sofia Chirica, Catalina Otoiu, Lucia Ratiu, Claudia Rus, Mihai Varga, Gabriel Vonas, Victoria Alsina, Mila Gascó, Kerry Allen, Kamal Birdi, Kathryn Betteridge, Rebecca Casey, Leslie Graham and László Pólos
This paper aims to take stock and to increase understanding of the opportunities and threats for policing in ten European countries in the Political, Economic, Social…
Abstract
Purpose
This paper aims to take stock and to increase understanding of the opportunities and threats for policing in ten European countries in the Political, Economic, Social, Technological and Legal (PESTL) environment.
Design/methodology/approach
This study is part of the large EU‐funded COMPOSITE project into organisational change. A PESTL analysis was executed to produce the environmental scan that will serve as a platform for further research into change management within the police. The findings are based on structured interviews with police officers of 17 different police forces and knowledgeable externals in ten European countries. The sampling strategy was optimized for representativeness under the binding capacity constraints defined by the COMPOSITE research budget.
Findings
European police forces face a long list of environmental changes that can be grouped in the five PESTL clusters with a common denominator. There is also quite some overlap as to both the importance and nature of the key PESTL trends across the ten countries, suggesting convergence in Europe.
Originality/value
A study of this magnitude has not been seen before in Europe, which brings new insights to the target population of police forces across Europe. Moreover, policing is an interesting field to study from the perspective of organisational change, featuring a high incidence of change in combination with a wide variety of change challenges, such as those related to identity and leadership.
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