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A typology of basic affective and cognitive orientations is developed within a generic cultural socio-cognitive trait theory of a “plural affect agency” (the emotional organisation).

Affective personality is defined in terms of a set of affect traits. These are defined in terms of epistemically independent bipolar affect types, which in turn coalesce into a set of mindset types that can be related to the classical four temperaments.

Different affect types are supposed to differently regulate the three stages of emotion management. Affect types and cognitive types provide mutual contexts, and foster reciprocal affect and cognitive orientations.

The theory provides guidance for analysis of cultural differentiation within social systems (societies/organisations), with reference to identification, elaboration and execution of “emotion knowledge” and “cognitive knowledge”.

Understanding interdependencies between cognition and emotion regulation is a prerequisite of managerial intelligence and strategic cultural intelligence, which is in demand for interaction and integration processes across social systems.

From the framework model linking emotion expression and emotion regulation with cognition analysis, a typology arises allowing ex-ante expectation of typical patterns of behaviour.

Missing in most of the research on selling has been an examination of the process from the point of view of the customer. When satisfaction in selling has been considered, researchers have focused on the satisfaction of the salesperson with his job and/or the impact of this job satisfaction on performance (e.g. Bluen, Barling & Burns, 1990; Churchill, Ford & Walker, 1979; Pruden & Peterson, 1971). To concentrate on salesperson performance while neglecting customers is to ignore the most important half of the relationship between buyers and sellers and entirely disregards the marketing concept and the streams of research in customer satisfaction. This research takes a different approach and examines customers’ satisfaction with salespeople.

The viable systems theory of autonomous social communities is a cybernetic theory in which politics is seen as a facilitator for social coherence. A recent paper by Yolles explored this dimension, considering, how power and its process affects structure, manipulates information, and influences the way that people behave. A core conceptualization of that paper about political temperament is corrected and further developed.

Interest in this paper lies in the social cybernetics of autonomous social communities that have a culture, normative behaviour, and where the behaviour is ultimately determined from that culture. Autonomous social communities that have a culture have a history and dynamic that can be argued to have a potential for behavioural coherence through policy formation and processes of action research. It is through this proposition that politics is engaged in the theory.

This paper offers a correction and development of Yolle's conceptual representation of the notion of political temperament as discussed by Duverger. Political temperament is a part of political culture, and is ultimately connected to the way that power is created, assigned and used. Yolles was concerned with the relationship between political temperament, political management, and processes of power distribution. However, this model was misconceived, and we shall redefine it by expressing political temperament as the relationship between political mindedness, political management, and political centripetality (or process of power distribution).

In this paper it is argued that political temperament comes from a set of attitudes that underpin the political nature of a governing body that becomes responsible for the political management of a social community. It is seen to contribute to the formation of the political culture of autonomous social communities.

While emotions and feelings arise in the singular personality, they may also develop a normative dimensionality in a plural agency. The authors identify the cybernetic systemic principles of how emotions might be normatively regulated and affect plural agency performance. The purpose of this paper is to develop a generic cultural socio-cognitive trait theory of plural affective agency (the emotional organization), involving interactive cognitive and affective traits, and these play a role within the contexts of Mergers and Acquisitions (M & A).

The authors integrate James Gross’ model of emotion regulation with the earlier work on normative personality in the context of Mindset Agency Theory. The agency is a socio-cognitive entity with attitude, and operates through traits that control thinking and decision making. These traits are epistemically independent and operate on a bipolar scale; with the alternate poles having an auxiliary function to each other – where the traits may take intermediary “balanced” states between the poles.

Processes of affect regulation are supposed to go through three stages: first, identification (affective situation awareness); second, elaboration of affect is constituted through schemas of emotional feeling, which include emotion ideologies generating emotional responses to distinct contextual situations; third, execution: in the operative system primary emotions are assessed through operative intelligence for any adaptive information and the capacity to organize action; and turned into action, i.e. responses, through cultural feeling rules and socio-cultural display rules, conforming to emotion ideologies.

This new theory provides guidance for framing multilevel interaction where smaller collectives (as social systems) are embedded into larger social systems with a culture, an emotional climate and institutions. Thus, it is providing a generic theoretical frame for M & A analyses, where a smaller social unit (the acquired) is to be integrated into a larger social unit (the acquirer).

Understanding interdependencies between cognition and emotion regulation is a prerequisite of managerial intelligence, which is at demand during M & A processes. While managerial intelligence may be grossly defined as the capacity of management to find an appropriate and fruitful balance between action and learning orientation of an organization, its affective equivalent is the capacity of management to find a fruitful balance between established emotion expression and learning alternate forms of emotion expression.

Understanding interdependencies between cognition and emotion is a prerequisite of social, cultural and emotional intelligence. The provided theory can be easily linked with empirical work on the emergence of a cultural climate of fear within societies. Thus, “Affective Agency Theory” also has a bearing for political systems’ analysis, what, however, is beyond the scope of this paper.

The paper builds on the recently developed Mindset Agency Theory, elaborating it through the introduction of the dimension of affect, where cognitive and affective traits interact and become responsible for patterns of behaviour. The model is providing a framework which links emotion expression and emotion regulation with cognitive analysis.

Pluralities of personality schemas reside across different Maruyama universes suggesting incommensurability and isolation. Schemas may migrate across Maruyama universes given appropriate means. As illustration, the Myers Briggs Type Indicator (MBTI) schema for personality temperament is migrated into a sociocognitive schema through the intermediary of knowledge cybernetics (KC). MBTI is a type approach that operates with polar opposites; however, conceptually there is no reason for it not to be associated with a trait space. Supposing that MBTI has traits at some horizon of meaning, then since traits are responsible for the creation of enduring states, sociocognitive explanations should be able to explain the stable states consistent with a variation of the McCrae and Costa proposition. As a result this paper aims to formulate for the first time a link between the MBTI type schema, a trait space, and a capacity for sociocultural descriptions.

The paper uses the meta‐framework of KC, part of the relevantial universe identified by Maruyama, to formulate a representation of MBTI. This also appears to be the first serious use of the Maruyama universe concept, and the first time that MBTI has been explored from a relevantial perspective. A consequence is the possible development of a more sophisticated trait theory that is capable of providing more complex information about personality.

The findings indicate that a more complex form of type theory is possible than has been provided by MBTI.

This paper is limited to the investigation of MBTI. However, it offers a generic approach that can be applied to other solitary theories like MBTI. It also postulates a trait basis for the MBTI type approach.

The paper leads to the possibility of improved explanatory power for a type theory than is currently possible.

The paper adopts for the first time a relevantial meta‐framework approach to explore a development of MBTI. It has value to those researchers who may wish to explore the potential of more complex forms of type personality theory than are currently available.

Viable systems theory is a development of managerial cybernetics within a critical systems theory context. The theory not only addresses cybernetics, it also shows how politics is fundamental to it. Politics used power and power processes to shape structures, manipulate information, and influence the way that people behave. The concept of centripetal politics used by Ionescu in his discussion of the changes over the last century to society is applied to organisations and their political processes. The outcome suggests the possibility of a political map that has the potential to explain organisational behaviour.

Some personality schemas are seen to compete with others, but are they really complementary? The purpose of this paper is to show that two trait approaches, Myers‐Briggs Type Indicator (MBTI) and Mindscape theory, which are normally considered to be competitive, shall be migrated into a more complex modeling space using knowledge cybernetics, when they are shown to have a complementary potential.

The paper uses the meta‐framework of knowledge cybernetics (KC) part of the relevantial universe identified by Maruyama, to migrate different theoretical approaches and relate them. A consequence is the possible development of a more sophisticated trait theory that is capable of providing more complex information about personality.

The findings indicate that current type theories are not necessarily stand‐alone, but may be seen as complementary within a broader conceptual framework.

This paper is limited to the investigation of MBTI. However, it offers a generic approach that can be applied to other solitary theories like MBTI.

The paper leads to the possibility of improved explanatory power for a type theory than is currently possible.

Very little comparative work has been done relating representations of MBTI and Mindscape theory. This also appears to be the first serious extensive direct comparison between any form of MBTI and Mindscapes. KC uses Habermas's three world theory and shows that it is possible to consider MBTI and Mindscape theory as conceptually distinct and complementary, and together contributing to a new way of exploring the field of personality theory.

Suggests that theories of organization structure since mid‐century have been dominated by a systems view that emphasizes macro‐economics. The potential for further contribution to theory at that level appears sharply limited. Role analysis and the theory of organization as interaction of internal and external roles offers opportunity for expanded depth of theoretical development in the domain of organization structure. Limited application of role analysis at the level of leadership that has progressed must now be carried down into the organization and over into the operating environment, to permit the established disciplines of individual differences, social psychology and psychodynamics to lead in revitalizing theory of organization structure.

The purpose of this paper is to examine whether early language deficits increase the risk of severe antisocial behavior among male children, and whether this association varies as a function of negative temperament during infancy.

Data are derived from the Early Childhood Longitudinal Study, Birth Cohort. Both survey methods and direct observations were employed to obtain the data. Logistic regression was used to examine the research questions at hand.

Male children with oral vocabulary and grammatical/syntactic deficits during the toddler years exhibited more frequent antisocial behavior across home and school settings during kindergarten, relative to boys without language deficits. However, this relationship was limited to males who manifested negative temperament/affect during their infancy, as reported on by both parents and independent raters.

Prior research on language, temperament, and antisocial behavior has generally overlooked the potential for these early-life risk factors for subsequent offending to interact with each other. The findings of the present study suggest that early intervention and prevention efforts should account for ways in which individual temperamental differences can structure behavioral responses to cognitive challenges.