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1 – 10 of over 79000Paul H.P. Yeow, Yee Leng Lee and Yee Yen Yuen
This study aimed to investigate the mediating roles of social and personal norms in the relationships between transcendent values (i.e. altruistic and biospheric) and responsible…
Abstract
Purpose
This study aimed to investigate the mediating roles of social and personal norms in the relationships between transcendent values (i.e. altruistic and biospheric) and responsible computer acquisition behaviour (RCAB). Previous studies suggested the role of norms in explaining the value–behaviour relationship. However, they did not provide sufficient evidence of the mediating roles of both personal and social norms.
Design/methodology/approach
A self-administered questionnaire was employed to gather data from 571 consumers in Malaysia. The data were analysed using the structural equation modelling method.
Findings
It was found that personal and social norms partially mediate the relationship between altruistic values and RCAB. Social norms also partially mediate the relationship between altruistic values and personal norms. However, there was no significant relationship between biospheric values and RCAB; thus, the norms have no mediation roles.
Practical implications
It provides policymakers and marketers insights into ways of encouraging pro-environmental behaviour such as RCAB.
Originality/value
This research provides empirical evidence of the mediating roles of personal and social norms in value–behaviour relationships in an emerging market context.
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Nguyen Huu Khoi, Ho Huy Tuu and Svein Ottar Olsen
The purpose of this paper is to discuss and test the direct and indirect effects of utilitarian, hedonic and social values integrated into the theory of planned behaviour (TPB) to…
Abstract
Purpose
The purpose of this paper is to discuss and test the direct and indirect effects of utilitarian, hedonic and social values integrated into the theory of planned behaviour (TPB) to achieve a deeper understanding of consumers’ intention to adopt mobile commerce (MC) in the context of a developing country, Vietnam.
Design/methodology/approach
Based on self-administered survey data of 382 Vietnamese consumers, a structural equation modelling approach with latent constructs is used to test the hypotheses.
Findings
Perceived values explain consumer attitudes, subjective norms and behavioural intentions in the MC context. In particular, they help to increase the explained variance of the intention to adopt MC by about 9.58 per cent compared with the TPB. Finally, a cross-effect on consumer attitudes from subjective norms is also found.
Research limitations/implications
Future studies would benefit from investigating other variables (e.g. innovativeness or trust) and using actual behaviour (e.g. online purchases).
Practical implications
Business managers should pay attention to different forms of consumer values to understand how and why consumers adopt MC in a developing country.
Originality/value
This study fills the gap in the literature by simultaneously investigating the role of utilitarian, hedonic and social value in a TPB model in the MC context.
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The purpose of this paper is to examine the influence of financial performance measures on the social norms and values of an Islamic microfinance institution (IMFI), and the…
Abstract
Purpose
The purpose of this paper is to examine the influence of financial performance measures on the social norms and values of an Islamic microfinance institution (IMFI), and the actions taken by the organisational members to maintain these values in their organisation.
Design/methodology/approach
A qualitative case study of an NGO-based IMFI in Malaysia was undertaken, with interviews conducted with officers and managers at various organisational levels of the IMFI. Insights gained from institutional work and institutional logic were used to theorise the findings.
Findings
The IMFI used mainly financial measures to manage its performance, which were interlinked with the commercialisation approach in the industry, and the top management’s focus on the financial sustainability of the organisation. The lack of social goals and the use of reward-based financial measures did not weaken the solidified social values at the operational level, due to the independence of the operational units, the compartmentalisation of profit-making activities and the institutional work of the operational managers. The operational managers acted as carriers of this social logic. Religious values formed the pillar of the permanence of social values in the IMFI.
Originality/value
This study provides insights into the internal practices of IMFIs, and the role of religious values in the permanence of social logic in the context of an NGO-based IMFI. The lack of measurable social goals, as well as their rewards, does not compromise the focus on poverty alleviation and community development in view of the intrinsic rewards and accountability of the operational managers.
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Jesse Dillard, Rodney Rogers and Kristi Yuthas
The purpose of this paper is to consider an archetypal illustration of change possibilities manifested in a corporation, Enron Corporation, operating within the context of global…
Abstract
Purpose
The purpose of this paper is to consider an archetypal illustration of change possibilities manifested in a corporation, Enron Corporation, operating within the context of global market capitalism.
Design/methodology/approach
The approach taken is a theory guided case study.
Findings
It was found that the culture within Enron changed from one grounded in a regulatory ethos to one fully dedicated to unregulated, free marketeering, and illustrates both the best and worst of market capitalism. The character and trajectory of the change was a combination of both internal and external forces, and the ability to recognize and balance the inherent enabling and debilitating dimensions.
Originality/value
In this paper, the structuration theory analysis aids focus on the extant norms and values and in seeing how, though the actions of the participants, they construct, and are constructed by, the representation schemes and the power relationships. The analysis of Enron illustrates that change driven by the dominance of unregulated markets can limit the scope of actual, and perceived, ethical alternatives considered by the organizational actors. As such, the perceived options are restricted and any sense of individual or collective responsibility and accountability is dampened.
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To defend the thesis that critical theory has become unable to call into question and challenge the main impulses of modern capitalist societies. The reason for this is that the…
Abstract
Purpose
To defend the thesis that critical theory has become unable to call into question and challenge the main impulses of modern capitalist societies. The reason for this is that the capacities of language on the one hand and the hermeneutic processes that underlie the process of “recognition” are insufficient to counter the power of socialization to shape subjectivity and the cognitive and evaluative capacities of subjects.
Methodology/approach
I provide a critical reading of the methodology of linguistic and recognitive theories of intersubjectivity by means of a theory of domination derived from Rousseau which shapes the cognitive and epistemic powers of subjects thereby weakening their capacity to be socialized via the media of language and social recognition.
Findings
By divorcing our cognitive ideas about the social world from the social-ontological processes that shape and deform it under capitalism, this brand of critical theory succeeds in sealing off the mechanisms of social domination and power relations that were at the heart of the enterprise from its inception.
Research limitations/implications
Critical theory must move toward a more comprehensive theory of the social totality in order for it to retain its critical character.
Originality/value
The paper questions the main ideas held by the mainstream of critical theory such as its reliance on hermeneutic and linguistic forms of consciousness and social praxis as well as a theoretical reliance on pragmatic theories of mind and Mead’s conception of socialization.
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Muhammad Awais, Tayyba Fatima and Tahir Mumtaz Awan
This study aims to investigate people pro-environmental behavior toward solar energy in Pakistan. Solar energy is perceived as environment friendly because it does not need any…
Abstract
Purpose
This study aims to investigate people pro-environmental behavior toward solar energy in Pakistan. Solar energy is perceived as environment friendly because it does not need any fossil fuel and is free of greenhouse gas emission. Hence current research used to employ value-belief-norm theory with regard to solar energy to recognize people's interest for solar energy. Further this study also makes an effort for extend of value-belief-norm framework via using social norm as being a predictor of pro-environmental behavior and personal norm.
Design/methodology/approach
This study follows positivism philosophy based on quantitative in nature. Proposed hypothesis was tested through deductive research approach. Data was collected through survey method. Further general public was selected as population and non-probability convenience sampling technique was used for data collection. A total 1,000 online questionnaire were sent through different mediums on Internet, out of which 624 responses were received. Further this study used Smart-Pls 3 software for the analysis of data.
Findings
The results show that all hypothesis were approved except one. Furthermore, social norm was discovered as a positive indicator of personal norm, and pro-environmental behavior. Also, personal norm was found as mediating the relation between social norm and people's pro-environment behavior toward solar energy.
Practical implications
This research also adds to the existing research in field of environmental sustainability. Furthermore, it would prove to be a rational document for policymakers and the government to develop strategies to overcome environment and energy related issues.
Originality/value
This study identifies the people's pro-environmental behavior toward solar energy by applying value-belief-norm theory in context of Pakistan, to overcome energy related environmental issues.
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Clare D'Souza, Vanessa Apaolaza, Patrick Hartmann and Andrew Gilmore
The purpose of this study is to develop and test a theoretical model of Fairtrade buying behavior that supports Sustainable Development Goals (SDGs) by addressing the nexus…
Abstract
Purpose
The purpose of this study is to develop and test a theoretical model of Fairtrade buying behavior that supports Sustainable Development Goals (SDGs) by addressing the nexus between just-world beliefs, along with the normative influences, self-identity and altruistic values.
Design/methodology/approach
A conceptual framework on the influence of just-world beliefs for Fairtrade purchase intentions is proposed to analyze the role of just-world beliefs on the effects of normative influences and altruistic values for the intention to purchase Fairtrade products that support SDGs. These conceptualizations are empirically tested on a representative sample of 217 consumers.
Findings
Just-world beliefs play a central role in the purchase intention by having a direct effect on purchase intention and an indirect effect mediated by personal norms and self-identity. They partially mediate the effects of altruistic values and social norms on the purchase intention of Fairtrade products that support SDGs.
Originality/value
The research provides a better understanding of the influences of these contextual variables on ethical consumption and contributes to both the theory and practice of how businesses can achieve SDGs. The psychological rationale of just-world beliefs provides a new approach to marketing strategy and communication aimed at increasing purchase intention of Fairtrade products that support the fundamental goals of the UN sustainable development.
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The purpose of this paper is to examine influence of past environmental attitudes, social and personal environmental norms, social influence, and green self-identity on Indian…
Abstract
Purpose
The purpose of this paper is to examine influence of past environmental attitudes, social and personal environmental norms, social influence, and green self-identity on Indian consumers’ green buying behaviour.
Design/methodology/approach
Data were collected through self-administered survey method by contacting respondents through mall intercept technique in six cities across India.
Findings
The findings suggest that green self-identity, peer influence, and past green buying behaviour influence the decision to purchase green product. Consumers’ self-identification with environment-friendly traits was a major predictor to green buying behaviour.
Research limitations/implications
Influence of social groups, personal norms, and self-identity were examined. However, the study did not focus on any specific brand or product category. Issues like green brands, price sensitivity, and trust can be examined.
Practical implications
The findings can help firms in understanding Indian consumers’ predisposition and attitudes towards green products. Green products should be related to individual’s identity and ecological beliefs. Firms can modify their marketing communication strategies by linking green products them with social and personal factors.
Originality/value
Influence of factors like past environmental attitudes, social and personal norms on green buying have not been examined in Indian context. The study adds to existing literature by applying self-construal theory in explaining green buying behaviour.
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Johanna Zanon and Karin Teichmann
This paper aims to examine how different levels of message appeals, message sources and social norms influence the purchase (i.e. booking) intention of eco-accommodations.
Abstract
Purpose
This paper aims to examine how different levels of message appeals, message sources and social norms influence the purchase (i.e. booking) intention of eco-accommodations.
Design/methodology/approach
The proposed hypothesis was tested using a 2 (message appeal; rational vs emotional) × 2 (message source; expert vs blogger) × 2 (social norm; injunctive vs descriptive) between-subject experimental online design.
Findings
Advertising appeals and social norms are major predictors of eco-accommodation’s ad effectiveness and message appeals, sources and social norms, and their classifications interrelate with each other. The highest intention to purchase an eco-accommodation was found for a promotional message, which is sent by an expert, expresses a rational appeal and includes a descriptive social norm. Perceived emotional value in contrast was increased with a blogger statement including an emotional appeal and an injunctive social norm.
Research limitations/implications
The used experiment only focused on one product, namely, eco-friendly accommodations. The impacts of different message contents might vary as a function of the promoted product.
Practical implications
To develop persuasive messages which combine all three message contents, experts should craft messages with rational characteristics and address a descriptive social norm.
Originality/value
Although consumers show a desire to buy eco-friendly tourism products, it seems that supply actually overweighs demand. As research in the field of eco-accommodations is still limited, this study examines the role of different combined promotional message contents to further clarify the apparent gap in green consumption.
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Katalin Illes and Christiane Vogell
The paper aims to analyse organisational values from a personal perspective. The purpose was to explore how employees learn about corporate values and how they relate to these…
Abstract
Purpose
The paper aims to analyse organisational values from a personal perspective. The purpose was to explore how employees learn about corporate values and how they relate to these values. The motivation has been one of discovery of current practices in businesses, with a strong focus on corporate values and their effects on employees.
Design/methodology/approach
The authors offer a review of the key definitions and main theoretical frameworks of values. Four case studies provide empirical data to establish some understanding of how values are identified and the extent to which they are translated into behaviours and attitudes in the workplace. The paper combines an overview of literature on values and semi-constructed telephone interviews with 26 interviewees from four organisations about corporate and individual values.
Findings
Values are positively related to, and central to the concept of the self, and are distinct from norms. Both the literature review and the multiple case studies’ empirical findings suggest that values are worth striving for and successful embedding of them requires a “culture of sharing”. Without the culture of sharing corporate values will not penetrate the organisation or have any meaningful impact on behaviour.
Originality/value
The paper highlights the importance of considering corporate values from a personal perspective. Organisations wanting to strengthen corporate values need to engage in conversations about values regularly across the organisation. Leaders need to be part of these discussions without dominating or forcefully influencing them.
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