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Article
Publication date: 27 March 2019

Samar Mouakket and Yuan Sun

The purpose of this paper is to develop a research framework by drawing on the network externalities research and previous literature on information systems to understand…

Abstract

Purpose

The purpose of this paper is to develop a research framework by drawing on the network externalities research and previous literature on information systems to understand the antecedents of information disclosure. The framework postulates that the following network externalities are important factors affecting social network sites (SNS) perceived usefulness (PU): perceived external prestige, referent network size and perceived complementarity. In addition, the paper proposes that PU, habit and subjective norms significantly affect information disclosure of SNS among Chinese users.

Design/methodology/approach

Data are collected from 251 Chinese university students who use SNS. Structural equation modeling was applied to test the hypotheses presented in the model.

Findings

The findings provide support for all the hypotheses, with the exception of the influence of referent network size on PU and the influence of subjective norms on information disclosure. Both perceived external prestige and perceived complementarity have reported positive effect on PU of SNS. In turn, the authors have found that PU and habit have positive effects on information disclosure.

Originality/value

SNS encourage users to reveal personal information by allowing them to post photos and videos and share their interests and feelings on the site. Yet, limited empirical research has investigated the concept of self-disclosure of personal information particularly among Chinese users of SNS. To fill this research gap, the authors have developed a research framework by drawing on the network externalities research and previous literature on information systems to understand the antecedents of information disclosure.

Details

Industrial Management & Data Systems, vol. 119 no. 4
Type: Research Article
ISSN: 0263-5577

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Book part
Publication date: 27 November 2014

Christoph Lutz, Giulia Ranzini and Miriam Meckel

Technostress and information overload are serious challenges of the information age. An alarming number of people exhibit dangerously intensive media consumption, while…

Abstract

Purpose

Technostress and information overload are serious challenges of the information age. An alarming number of people exhibit dangerously intensive media consumption, while Internet and mobile phone addictions are a widespread phenomenon. At the same time, new media overexposure among young people is understudied, even more so when social network sites are concerned.

Methodology/approach

This study explores how feelings of overexposure and stress relate to the self-expressive needs of teenagers. It presents and discusses the results of a large-scale survey conducted during an exhibition on media overload in Switzerland. A total of 6,989 adolescents provided answers on their media overload and stress. Descriptive statistics and logistic regression were used to quantify the influence of demographic characteristics on social network site related stress.

Findings

While only a minority of 13 percent of respondents feels stressed by social network sites, more than one third has the feeling of spending too much time on such platforms. Age, gender, and language background (French vs. German speaking) shape the overload propensity, with older, male and French-speaking teenagers most at risk for social network site stress.

Social implications

The study proposes that social divides exist in teenagers’ ability to cope with a specific affordance of social network sites, namely their constant status updates and potential of overexposure. Furthermore, it reflects upon the relation between identity performance and stress.

Originality of chapter

The chapter is one of the first to investigate social network site overload with a broad sample approach, quantifying antecedents of the phenomenon.

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78350-629-3

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Book part
Publication date: 11 June 2021

Sven Laumer and Christian Maier

Social media usage, especially social networking sites (SNSs), such as Facebook, Instagram, TikTok, Twitter, WhatsApp, YouTube, and LinkedIn provide lots of benefits to…

Abstract

Social media usage, especially social networking sites (SNSs), such as Facebook, Instagram, TikTok, Twitter, WhatsApp, YouTube, and LinkedIn provide lots of benefits to their users, including fun, information from significant others, and a distraction from real-life problems. In parallel, the authors see that there are also negative consequences, such as stress when using SNS. In 2012, research started to talk about SNS-use stress as a specific form of technostress. Since that early study, 62 articles have been published in peer-reviewed outlets that explain why SNS-users perceive stress. Our literature review uses the transactional model of stress to integrate these articles to propose a transactional model of SNS-use stress. The model indicates social and technical SNS-stressors that trigger psychological, physiological, and behavioural reactions, named SNS-strains. Our findings suggest there are more social SNS-stressors than technical ones. In terms of SNS-strain, research has mainly focussed on psychological, e.g. exhaustion or dissatisfaction, and behavioural, e.g. discontinuous usage intention or distraction, SNS-strains. Based on those results, the authors identify research gaps and provide implications for research, SNS-users, SNS-providers, organisations, and parents. With that, the authors aim to provide a conceptual summary of the past and, simultaneously, a starting point for further research.

Details

Information Technology in Organisations and Societies: Multidisciplinary Perspectives from AI to Technostress
Type: Book
ISBN: 978-1-83909-812-3

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Article
Publication date: 24 February 2012

Essam Mansour

The purpose of this paper is to asses the role of social networking sites (SNSs) in the 25 January 2011 Egyptian Revolution, also known as the “Arab Spring”.

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6044

Abstract

Purpose

The purpose of this paper is to asses the role of social networking sites (SNSs) in the 25 January 2011 Egyptian Revolution, also known as the “Arab Spring”.

Design/methodology/approach

The research methods used were an adaptive form of snowball sampling of a heterogeneous demographic group of participants in the Revolution, used to select focus groups to explore a range of relevant issues.

Findings

SNSs are shown to have played a central and pivotal role in the events known collectively as the Arab Spring. Their importance as a source of non‐governmental information and as a means of informing the external and internal community of internal events is highlighted by all participants.

Originality/value

The paper outlines research into contemporary events of global significance.

Details

Library Review, vol. 61 no. 2
Type: Research Article
ISSN: 0024-2535

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Book part
Publication date: 26 August 2014

Pramila Rao

The main goal of this research is to describe the talent management process via social networking sites (SNS) in emerging economies of India and Mexico.

Abstract

Purpose

The main goal of this research is to describe the talent management process via social networking sites (SNS) in emerging economies of India and Mexico.

Design/methodology/approach

The chapter uses a conceptual approach to detail the subject matter and adopts two theoretical frameworks to enhance understanding of the topic.

Findings

India and Mexico have welcomed various forms of SNS as strategic organizational tools for talent management. In India, Orkut is adopted to attract technical employees, Facebook is used to source overseas applicants, and Linkedin is sourced for management professionals. In Mexico, Facebook, Twitter, and YouTube predominantly provide applicants for young talent, while LinkedIn provides applicants for upper-level talent. This research also identifies the role of national cultures and data privacy laws in both these countries.

Research limitations/implications

This research is a conceptual paper and any future research will benefit from having either empirical or qualitative research to substantiate the results.

Practical implications

Practitioners might also benefit from this chapter as it distinguishes how different cultures use SNS for recruitment practices. Some cultures prefer to use SNS predominantly for its social aspect while others favor its practicality value. Global managers may be interested to identify where social networks are easily accepted for work-related practices.

Originality/value

There seems to be a paucity of research on SNS in emerging economies. This chapter provides pioneer work in two emerging economies by identifying relevant statistics, developing a model, and listing current SNS. Thus this research helps fill the gap in the extant cross-cultural literature on SNS.

Details

Social Media in Strategic Management
Type: Book
ISBN: 978-1-78190-898-3

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Article
Publication date: 21 November 2016

Zheshi Bao

The purpose of this paper is to explore the determinants of continuance intention of social networking site (SNS) users through a new perspective and discuss how to retain…

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1358

Abstract

Purpose

The purpose of this paper is to explore the determinants of continuance intention of social networking site (SNS) users through a new perspective and discuss how to retain SNS users.

Design/methodology/approach

The author proposed a research model by integrating network externalities and social support. Three dimensions of social support and two types of network externalities were analyzed, respectively, to explore the direct and indirect effects on continuance intention. Online questionnaires were adopted to collect data, and 513 valid samples were analyzed by structural equation modeling approach.

Findings

The findings show that network externalities have a significant indirect effect on user’ continuance intention through the mediation effects of social support, and among the three dimensions of social support, network management plays a more important role on continuance intention.

Research limitations/implications

The findings suggest that network externalities can trigger the function of social support to keep the “stickiness” of SNS users, and network management is the key dimension of online social support. Some other theoretical and practical implications are also provided.

Originality/value

The study is novel in exploring users’ continuance intention of SNSs by integrating social support and network externalities. Meanwhile, the author also intends to compare the effect of different dimensions of social support on SNS usage and discuss their internal relationships.

Details

Aslib Journal of Information Management, vol. 68 no. 6
Type: Research Article
ISSN: 2050-3806

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Article
Publication date: 4 February 2014

Kamla Ali Al-Busaidi

This paper aims to assess information technology (IT) managers' perception of the strengths, weaknesses, opportunities and threats (SWOT) of using social networking sites

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1589

Abstract

Purpose

This paper aims to assess information technology (IT) managers' perception of the strengths, weaknesses, opportunities and threats (SWOT) of using social networking sites (SNS) for group work at government organizations. According to the research, SNS provide considerable potential and can be a valuable technology for group work in government, public and/or non-profit organizations.

Design/methodology/approach

This study adopted a Delphi technique to assess the SWOT from IT managers in government organizations in Oman, a developing Middle Eastern country. One of the main roles of IT managers is to develop a short-term and long-term IT strategy, and identify opportunities in new technologies. SWOT analysis is a very useful tool to strategically analyze and understand an organization's current position in any IT deployment. As an exploratory study, Delphi technique is utilized as it produces the most reliable consensus of a group of experts. Data was collected through a web-based questionnaire.

Findings

The results suggest that there are more strengths than weaknesses and more opportunities than threats. However, some weaknesses and risks are critical as they relate to security and privacy controls and breaches. The study illustrates IT managers' perception about the use of SNS in government organizations.

Originality/value

For government organizations, prior research was mainly on the use of SNS to improve communication between government organizations and citizens. Not much is known about organizations' use of public technologies for a challenging process such as group collaboration. Results can be utilized by researchers and practitioners to improve SNS use for group work and to raise organizations' and individuals' awareness about implementing some controls that eliminate the critical threats. Results also can be utilized by IT policy and strategy makers in Oman and government organizations to develop overall national policy and guidelines for the use of SNS by government organizations.

Details

VINE: The journal of information and knowledge management systems, vol. 44 no. 1
Type: Research Article
ISSN: 0305-5728

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Article
Publication date: 16 April 2020

Hanna Lee and Sun-Jin Hwang

The purpose of this paper is to explore and examine the different word-of-mouth (WOM) acceptance and diffusion in social brand communities according to the level of…

Abstract

Purpose

The purpose of this paper is to explore and examine the different word-of-mouth (WOM) acceptance and diffusion in social brand communities according to the level of self-monitoring.

Design/methodology/approach

A web-based experimental design was used. The design consisted of three-mixed design of 2 (type of social networking sites) × 2 (type of online brand communities) × 2 (self-monitoring). ANOVA analysis was conducted.

Findings

Findings indicate that the differences in acceptance and diffusion of WOM according to online brand community type, and there was a significant three-way interaction effect. Specifically, people who have high propensity to self-monitor showed greater WOM acceptance in a consumer-driven community in either type of social networking sites while people who have low propensity to self-monitor showed greater WOM diffusion in a consumer-driven community only in interest-based social networking sites.

Practical implications

An important implication is that the social networking sites where brand communities can be placed should be chosen with the full consideration of different desires consumers have in terms of their level of self-monitoring to increase WOM effects.

Originality/value

This paper proposes the self-monitoring tendency as the key factor that predicts WOM effects with revealing the optimal combination of types of social networking sites and online brand communities that is most preferable for consumers with different self-monitoring level.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 25 no. 1
Type: Research Article
ISSN: 1361-2026

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Article
Publication date: 1 August 2016

Kai Li, Xiaowen Wang, Kunrong Li and Jianguo Che

As social network sites (SNS) have increasingly become one of the most important channels for communication, the related privacy issues gain more and more attention in…

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1071

Abstract

Purpose

As social network sites (SNS) have increasingly become one of the most important channels for communication, the related privacy issues gain more and more attention in both industry and academic research fields. This study aims to connect the antecedents of information privacy disclosure on SNS.

Design/methodology/approach

Based on exchange theory, this study tries to investigate the decision-making process for information privacy disclosure on SNS. Factors from both user’s and website’s perspectives are taken into account in the proposed model.

Findings

The results suggest that an individual’s perceived benefits will increase their willingness to disclose information privacy on SNS, but perceived risks decrease this kind of willingness. The authors also find social network size, personal innovativeness and incentive provision positively affect people’s perceived benefits.

Originality/value

Moreover, privacy invasion experience enhances perceived personal risks, but website reputation helps to reduce perceived risks.

Details

Nankai Business Review International, vol. 7 no. 3
Type: Research Article
ISSN: 2040-8749

Keywords

Content available
Article
Publication date: 30 July 2020

Felix Nti Koranteng, Isaac Wiafe, Ferdinand Apietu Katsriku and Richard Apau

User trust in social networking sites (SNS) has become an important issue in SNS discussions. This is because of its impact on knowledge sharing, social commerce, social

Abstract

User trust in social networking sites (SNS) has become an important issue in SNS discussions. This is because of its impact on knowledge sharing, social commerce, social interaction, among many others. However, information systems researchers have primarily explored the benefits of trust with little attention to its antecedents. In an attempt to address this knowledge gap, this study proposed a model that investigated the factors that promote trust among SNS users. Data was gathered from voluntary respondents using a questionnaire. A PLS-SEM analysis of 912 valid responses suggested that Norm of Reciprocity, Social Interaction Ties and Identification are significant factors that encourage Trust among SNS users. Shared Language was also identified to have impact on Norm of Reciprocity, Social Interaction Ties and Identification. The results of the study provide significant theoretical and practical contributions. They bridge the knowledge gap regarding the formation of Trust on SNS. The model evaluated explains 49.6% of the variance in Trust and thus suitable for analyzing the antecedents of Trust on SNS. Furthermore, with the significance of Identification, Social Interaction Ties and Norm of Reciprocity on Trust, SNS developers are tasked to offer SNS features that proliferate the formation of these factors as well as shared interpretations.

Details

Applied Computing and Informatics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2634-1964

Keywords

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