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The aim of this paper is to set a baseline understanding of the corporate social responsibility (CSR) concept amongst the different stakeholders in the mining industry in Ghana and further examine their appreciation of issues of occupational health and safety. It explored the integration of issues of health and safety of employees into the broader CSR agenda through a stakeholder analysis.

The study population comprised various stakeholders operating in the mining industry of Ghana. The purposive sampling technique was used in the selection of the organisations/institutions that participated in the study. In all, 35 people were interviewed, and the interview data were analysed using thematic-content analysis.

The findings provide an insight into how the various stakeholders in the mining industry in Ghana understood the CSR concept and how they went about practising it. Appreciation of issues health and safety by the various stakeholders also received considerable attention. All the stakeholders equated CSR to community relations. In all the cases, respondents referred to the local community as their focal point when discussing the concept.

On the basis of this paper, it appears that mining companies in Ghana have looked upon the concept as a strategic challenge and not as a series of high-profile initiatives aimed at ensuring a responsible business practice. This paper adds to the literature by providing a perspective on how CSR associates with health and safety.

The social licence literature contains two quite different accounts of the concept. Sometimes social licence is presented as an essentially empirical matter; sometimes it is portrayed as having normative significance. Both advocates and critics assume that the normative version is easy to generate from the empirical version but the author argues that it is difficult to account for the normativity of social licence. It is commonly claimed that social licence is a ‘metaphor’ or ‘analogy’ drawing on familiar understandings of institutional licences, and standard accounts purport to ‘build in’ normativity. Neither strategy establishes the normativity of social licence. If that is correct, we have reason to be sceptical about the normative significant of claims about the possession of empirical social licence. The approval or acceptance by affected communities may be one factor to be taken into account in such analysis, but it will not itself settle whether a practice ought to be approved or accepted or licenced.

The concept of the ‘social licence to operate’ (SLO) is contested on almost every imaginable dimension. Stakeholders may decry it as an industry-created ploy to ethics wash their operations and strategically manipulate community relations, while some industry figures despair over what they perceive as the arbitrary and even unilateral power that the weaponized concept of the social licence gifts to activists who seek to malign and disrupt law-abiding commercial operators. Others have lauded the social licence as a heaven-sent ethical tool, an effective lever for action that motivates leaders at profit-seeking enterprises to seriously consider ethical issues and prioritize community engagement. Still others will worry that a concept that can mean everything to everyone must ultimately mean nothing at all, and that the social licence is an empty and unhelpful buzzword. As the contributions to this Special Issue show, in different contexts – and sometimes even in the same context but for different stakeholders – all these views can be correct. From an ethical perspective, dangers, promises and irrelevance all attend the social licence.

This paper aims to examine social licence in the context of small and medium-sized enterprises (SMEs). Social and economic actors can assist in protecting the environment by granting firms a social licence. The social licence is regarded as a regulatory trigger, which some claim can improve organisational practices and possibly induce beyond compliance behaviour.

The paper uses data from interviews with the owners and managers of 110 manufacturing SMEs.

Social licence pressures are generally weak, while traditional regulation remains essential for encouraging and sustaining environmental activity. That said, the data show important differences across firms, for some SMEs are influenced by and responsive to social licence pressures. Typically, these pressures derive from stakeholders who pursue a relatively narrow self-interest (rather than public interest) mandate, and focus on particular issues rather than broader objectives of environmental responsibility. When responding to pressures, SMEs are likely to take specific and focused actions that address specific stakeholder concerns.

Fresh insights are provided into the social licence and smaller firms. Contrary to previous views, there are circumstances where the social licence provides a limited and tailored regulatory tool for initiating change, and it typically leads to firms making alterations to business practices that tend to be low-cost and easy to implement. The social licence can provide a consensual micro-social contract and limited public interest service, and, subject to supporting circumstances, it may be extendable to other types of smaller firms.

The paper presents fresh insights into the relationship between SMEs and social and economic stakeholders.

The paper provides new insights into how relevant stakeholders can influence the environmental behaviour of small firms.

The purpose of this paper is to elaborate on the concept of action by addressing actions and roles in the practice of action research, illustrated by dilemmas in an action research project on information systems development in public sector. The main ambition with action research is being able to solve organisational problems through intervention and to contribute to scientific knowledge. The main emphasis has so far been on the “research part”. Here the authors focus on the “action part” of action research to generate rigorous research, to solve local problems and to deal with evident dilemmas in action research.

This is a qualitative case study. The empirical illustrations of this paper originate from an action research project that focused the two e-service development initiatives analysed below. The analysis is structured using key aspects and phases proposed by Avison et al. (2001). As a result of the analysis, the concept of action is elaborated. The action elements action, actor, motive, space and time are analysed together with different roles. This goes beyond the existing action research literature.

The conclusions show that there is a need to understand actions and roles within action research projects – not separating action from research. Research is also seen as action. The practice of action research is also discussed as context-bounded interactive social action: action research as a recurrent, interactive and dynamic activity. It is also identified that the understanding of roles, actions and interaction can help handle dilemmas in action research.

The authors contribute to the body of knowledge concerning action research in the information systems research field and in general by exploring the need to study the concept of action (e.g. situations and elements), to be explicit concerning the different phases, roles and responsibilities and management of different dilemmas in action research. A limitation of this study is that the inter-organisational development character in this study adds an extra dimension into the practice of actions research only partially highlighted. Another limitation is focus on public agencies. However, this is not critical for the results on action elements and the action research dilemmas that are studied.

The understanding of roles, actions and interaction can solve the dilemmas and challenges linked to the practice of action research in the information systems field, but such understanding can help discover and handle dilemmas in action research.

The originality in this research is an illustration of and a perspective of action research as a context-bounded interactive social action: action research as a recurrent, interactive and dynamic activity. The value is that this knowledge can help handle dilemmas in action research.

The chapter discusses Corporate Social Responsibility (CSR) with appropriate theoretical framings with the intent of creating a deeper understanding and application of CSR theories in Ibero-America’s hospitality industry. The research method is a qualitative research approach relying on critical review of scholarly articles on CSR theories. The sourced articles were critically discussed and analysed to fit the needs of the hospitality industry in Ibero-America. The shareholder/agency, stakeholder, legitimacy, instrumental, social contract, conflict, green and communication theories were identified as the eight dominant theories of CSR with diverse applications in the hospitality industry. The CSR theories discussed are not exhaustive, as there are emerging theories that explicate CSR in different contexts. The implication is that better understanding and application of CSR theories would strengthen conceptual, theoretical and empirical research in Ibero-America. The CSR theories are useful sources of information for practitioners for designing corporate CSR policies as well as providing scholars with sound theoretical framework for academic research. The chapter is a novel attempt at bridging theory and practice in the field of CSR, as well enriching the understanding of this concept among both practitioners and scholars in Ibero-America.

Diverse understanding of corporate social responsibility (CSR) abounds among scholars and practitioners in Nigeria. The purpose of this chapter is to reinvent CSR in Nigeria through a deeper understanding of the meaning and theories of this nebulous concept for better application in the industry. The qualitative research approach is adopted, relying on critical review of scholarly articles on CSR, website information of selected companies and institutional documents. It was found that there are diverse meanings of CSR in the reviewed literature, but the philanthropic initiatives and corporate donations for social issues are the common CSR practices in Nigeria. Besides, the eight dominant theories of CSR that find relevance for applications in the industry are shareholder/agency, stakeholder, legitimacy, instrumental, social contract, conflict, green and communication theories. The implication of the discourse is that better understanding and application of CSR theories would strengthen conceptual, theoretical and empirical research in the field of CSR. Besides, CSR theories are useful sources of information for practitioners for designing social responsibility policies and practices as well as for providing scholars with sound theoretical framework for academic research.

Projects that personality is an important determinant of consumption of beer and cider along with age, sex and social class. Identifies an extensive programme of personality research in this study, and goes on to complete a study of 18‐21 year old males to test predictions, based on Eysenck's theory and this is based in England and compared to most other countries with regard to nationalism and cultures. Concludes that the highest consuming group is 18‐24 year olds, which has a per capita consumption 2.7 times higher than the lowest group ‐ the over‐50's. Suggests that the results herein show the study of personality is likely to be of great importance in understanding individual differences in patterns of drinks market consumption.

The purpose of this study is to investigate how the social licence to operate (SLO) concept is currently perceived and communicated during stakeholder engagement, as an extension of corporate social responsibility (CSR). To ensure an applied exploration of SLO, this paper focused on the wind industry.

Telephone interviews were conducted with 18 wind industry representatives responsible for stakeholder engagement in Australia. Questions focused upon understanding of consultation and SLO, perceptions of SLO in practice, and experiences regarding community engagement.

SLO is broadly understood by the case study wind industry representatives as majority acceptance held by community and other stakeholders, although no common definition was expressed. This indicates that the concept has not transferred clearly or directly to the wind industry. Despite this, the benefits of seeking an SLO through consultative and ongoing communication practices were recognised across the wind industry as a positive risk mitigation strategy.

Future research could examine the understanding and communication approaches of SLO in other industries, cultures and geographic locations.

It appears the wind industry intends to seek an SLO more broadly from the Australian public, beyond specific projects. This is likely to occur within the context of increased scrutiny on the performance of many industries and by the changing expectations and demands of communities.

Some wind corporations were considered to have previously conducted poor or shallow consultation, and this was perceived to have negatively affected the reputation of the wider industry. Mismanagement of expectations prior to the development phase was of particular concern to interviewees. Given this, an SLO could be put at risk by the poor or insufficient engagement and communication processes and reputation of their predecessors.

The key contribution of this study is to inform CSR practices that seek to engage and maintain high stakeholder support through an SLO approach, where corporate communication is vital.

The purpose of this paper is to integrate the context of sustainability in a framework for greater corporate accountability.

Applied conceptual research.

This literature review shows that current corporate accountability frameworks forces companies to focus on a narrow source for value creation based on imperfect economic theories inadequate response to societal issues and misleading measurement systems. The current conceptual accountability frameworks are dramatically inadequate in the context of escalating sustainability issues and needs of both society and business. The business responses, through corporate social responsibility (CSR) initiatives, voluntary sustainability reports and industry standards are only a poor attempt to address the fundamental sustainable development challenges. Economic theory has defined externalities as residual to the market and as market failure requiring government intervention.

This paper proposes a direct valuation and formal accounting of externalities on the corporate balance sheet, with an offsetting appraisal of the social licence to operate for the corporation, thus creating a meaningful and integrated basis for accountability.

The current definition and understanding of corporate accountability is challenged. The paper presents a broad grounding in relevant literature for change to the current corporate accountability framework. The main contribution of this paper towards theory development is that meaningful corporate accountability framework in the context of sustainability can connect social progress to the economic value of the firm's strategy.