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1 – 10 of over 127000Balashankar Mulloth and Stefano Rumi
Despite the prevalence of academic literature debating and proposing competing conceptions of social value creation through socially driven enterprises, there is a lack of…
Abstract
Purpose
Despite the prevalence of academic literature debating and proposing competing conceptions of social value creation through socially driven enterprises, there is a lack of empirical studies on established impact measurement methodologies in the context of real-world ventures. The purpose of this paper is to illustrate a structured process of conducting social impact assessments (SIAs) through the real-world case of Richmond, Virginia Works Enterprise Support (RVA Works), a social enterprise in Richmond, Virginia, that provides educational programming on small business ownership to minorities and lower-income individuals.
Design/methodology/approach
This qualitative research study incorporates an in-depth case study methodology. Evidence was collected through interpretive/qualitative interviews and direct observations by the researchers.
Findings
Using the example of RVA Works, the authors show that there is a lack of standardization and guidance for social entrepreneurs in choosing methods to assess their organizational performance, and that leading conceptions of social impact continue to face key weaknesses in their methodologies.
Practical implications
By incorporating a qualitative case study approach, the authors present a real-world study of a social enterprise – specifically a microenterprise development organization – that may serve as a valuable example to social entrepreneurs and not-for-profit leaders facing similar challenges of social value creation and impact measurement.
Originality/value
In studying the experience of conducting SIAs by social enterprises, the authors illustrate the real-world challenges faced by entrepreneurs in applying theoretical conceptions of social value to the outcomes of their ventures, thus illustrating a need for additional clarity and discussion around a more comprehensive, standardized and broadly applicable measurement approach.
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Chantal Hervieux and Annika Voltan
The purpose of the paper is to propose a systems change lens to current approaches to assessing social impact in social ventures. Many existing tools for measuring social impact…
Abstract
Purpose
The purpose of the paper is to propose a systems change lens to current approaches to assessing social impact in social ventures. Many existing tools for measuring social impact are limited in their capacity to assess the inherent complexities and interconnected nature of the work done by social enterprises.
Design/methodology/approach
The paper uses in-depth interviews with sector experts to gain insights into their needs related to impact assessment, as well as issues they face when attempting to understand and measure their impact.
Findings
Expert interviews provide insights into how social impact occurs through interconnected systems. It also highlights the need for impact assessment to better consider interaction within systems and networks. Results support previous work concerning the need for methods that can better account for complexity, interacting problems and the place of power in influencing actions.
Research limitations/implications
Following results from interviews and review of existing literature, symbolic interactionism and Social Worlds/Arenas theories are used to gain insight as to how impact can be conceptualized in terms of systemic shifts in social equilibria. The model proposes to capture the contested definitions of problems and their negotiation in social structures.
Originality/value
Grounded in sociological theory, the model brings a new theoretical approach to social impact assessment, one that provides a different view of social structures than existing models that are grounded in economic metrics. The proposed model, therefore, provides a new lens for the detailed assessment of the complex interactions between systems.
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Eirini Gallou and Kalliopi Fouseki
The purpose of this paper is to propose the use of social impact assessment (SIA) principles to evaluate the contribution of cultural heritage to social sustainability, supporting…
Abstract
Purpose
The purpose of this paper is to propose the use of social impact assessment (SIA) principles to evaluate the contribution of cultural heritage to social sustainability, supporting both a people-centered and socially responsible approach to heritage management.
Design/methodology/approach
Specifically, the paper explores SIA as a methodological tool for post-project evaluation, used to define projects’ contributions to aspects of social sustainability through analyzing impacts of participation in a rural context case study, that of the Scapa Flow landscape heritage scheme in Orkney Islands, Scotland, UK.
Findings
Based on research findings from the thematic analysis of 40 semi-structured interviews on impacts (with heritage managers, planners and participants in the scheme), the paper proposes a combination of heritage value assessment process with social impact identification to achieve a context-relevant assessment of social sustainability. Existing research around social capital and sense of place supports the analysis of relevant impacts and heritage values. Findings support overlaps between socio-environmental impacts, when looking at the role of heritage for community well-being in rural contexts.
Research limitations/implications
The qualitative approach allows for a context-relevant, bottom up impact assessment and allows for multiple stakeholders perceptions to be included.
Practical implications
The proposed methodological approach has greater implications for the work of institutions and professionals involved in project evaluations that can inform participatory heritage project planning, ensuring high social relevance.
Social implications
Application of SIA principles in heritage sector can increase social benefits of heritage projects and enable wider community participation in processes of heritage management.
Originality/value
Through this case study, the effectiveness of SIA principles when applied in cultural heritage project evaluation is discussed, reflecting on a novel methodology for impact assessment in heritage.
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Galina Ivanova, John Rolfe, Stewart Lockie and Vanessa Timmer
The coal mining industry makes a key contribution to the Queensland economy, and is the underlying driver of employment and economic conditions in many local and regional…
Abstract
Purpose
The coal mining industry makes a key contribution to the Queensland economy, and is the underlying driver of employment and economic conditions in many local and regional communities. This article aims to focus on how the social and economic impacts of mining should be assessed and negotiated with local and regional communities.
Design/methodology/approach
The following assessment tools were trialed to ascertain the impacts on communities of changes in the mining industry: extended stakeholder analysis of key community representatives; economic modeling of changes in the level of mining activity; a random survey of householders involving choice experiments to assess tradeoffs; and experimental workshops to assess how residents were prepared to prioritise different community development options.
Findings
The results showed that impact assessment should be addressed using different economic and social science tools to ensure regulatory approval as well as community acceptance.
Originality/value
This article suggests alternative social and economic impact assessment mechanisms that can be applied to any industry and any situation (e.g. growth, decline, new development, simultaneous changes).
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Michael Jay Polonsky, Stacy Landreth Grau and Sharyn McDonald
Acknowledgement of the social impact created by organisations has become an increasingly frequent discussion among practitioners. The importance of such value creation cannot be…
Abstract
Purpose
Acknowledgement of the social impact created by organisations has become an increasingly frequent discussion among practitioners. The importance of such value creation cannot be understated, yet in an increasingly competitive funding environment, the need to articulate “true” value is paramount. The purpose of this paper is to examine how Australian and US managers of non-profit organisations (NPOs) and foundations view the measurement of the social impact of NPOs.
Design/methodology/approach
The paper includes 19 in-depth interviews of non-profit professionals in the USA and Australia. Respondents included non-profit managers, foundation managers and consultants in both countries.
Findings
The in-depth interviews found that in both countries respondents generally agreed that objective measures of impact are desirable, but recognised the difficulties in developing objective assessment frameworks enabling comparisons across the non-profit sector. These difficulties, as well as the implications for developing assessments of social value for NPOs, are discussed. This paper demonstrates that there is an opportunity to reposition reporting expectations. The NPO sector can pool together and build on each other’s strengths and market their outcomes as a collective entity. A sector-wide approach provides potential for much needed within-sector mentoring and will showcase the rich and varied outcomes generated by NPOs.
Originality/value
This research compares viewpoints in two Western countries, thus offering at least an exploratory examination of social impact assessment from an international perspective. Additionally, this research shows commonalities in terms of what is valued and what is most difficult for non-profits when determining social impact.
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Mladen Koljatic and Monica Silva
The purpose of this paper is to compare assessment practices for highly visible social initiatives implemented by civil society organizations (CSOs) and businesses in Latin…
Abstract
Purpose
The purpose of this paper is to compare assessment practices for highly visible social initiatives implemented by civil society organizations (CSOs) and businesses in Latin America and Spain.
Design/methodology/approach
The paper presents a secondary analysis of field‐based case studies that focused on four dimensions of assessments carried out by companies and CSOs to determine the impact of their social initiatives. The four aspects studied were: definition of the initiative's mission and goals; creation of value for stakeholders; quality of managerial practices deployed in the social initiative; and degree of alignment of mission and strategy. Ad hoc scales were developed and two raters evaluated the cases based on these dimensions.
Findings
CSOs made a greater effort than businesses to assess their initiatives, as reflected in the four performance assessment scores.
Research limitations/implications
The main limitations were the limited scope of information available for the analysis – a drawback when using secondary data – and the particular characteristics of the initiatives in this convenience sample.
Practical implications
Businesses implementing initiatives with expected social impacts as part of their CSR efforts should not rule out the possibility of outsourcing management and assessment of those initiatives to CSOs.
Originality/value
The paper sheds light on the relative strengths of CSOs compared with companies with regard to managing and assessing social initiatives. The finding is somewhat unexpected, given the culture of management effectiveness that permeates the business sector. The authors conclude that further study is required to identify the reasons for higher CSO performance and suggest some venues for such studies.
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Developments at all levels between project and policy have a potential impact on human health. Health‐impact assessment (HIA) is a discipline that seeks to assess these impacts to…
Abstract
Developments at all levels between project and policy have a potential impact on human health. Health‐impact assessment (HIA) is a discipline that seeks to assess these impacts to safeguard and enhance human health. There is a growing consensus about the scope, methodology and context for HIA but there are also many unresolved issues. This paper reviews the main trends as they vary between the healthy public policy, environmental assessment and environmental epidemiology communities; and between retrospective and prospective, developed and developing economies and urban/industrial versus rural settings. There are unresolved issues associated with the nature of evidence, the link with economic appraisal, and with the core biophysical and social health determinants. The nature of the evidence used is examined and some resolutions are proposed. The growing number of guidelines testify to a demand by development agencies for HIA, but increased consensus is required to ensure that quality assessments are delivered.
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Florinda Matos and Celeste Jacinto
Recent developments in additive manufacturing (AM) technology have emphasized the issue of social impacts. However, such effects are still to be determined. So, the purpose of…
Abstract
Purpose
Recent developments in additive manufacturing (AM) technology have emphasized the issue of social impacts. However, such effects are still to be determined. So, the purpose of this paper is to map the social impacts of AM technology.
Design/methodology/approach
The methodological approach applied in this study combines a literature review with computer-aided content analysis to search for keywords related to social impacts. The content analysis technique was used to identify and count the relevant keywords in academic documents associated with AM social impacts.
Findings
The study found that AM technology social impacts are still in an exploratory phase. Evidence was found that several social challenges of AM technology will have an influence on the society. The topics associated with fabrication, customization, sustainability, business models and work emerged as the most relevant terms that can act as “pointers” to social impacts.
Research limitations/implications
The research on this subject is strongly conditioned by the scarcity of empirical experience and, consequently, by the scarcity of data and publications on the topic.
Originality/value
This study gives an up-to-date contribution to the topic of AM social impacts, which is still little explored in the literature. Moreover, the methodological approach used in this work combines bibliometrics with computer-aided content analysis, which also constitutes a contribution to support future literature reviews in any field. Overall, the results can be used to improve academic research in the topic and promote discussion among the different social actors.
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The increase in issues pertaining to the strategic assessment of territorial transformation has made it necessary to find new methods and tools that are able to consider the…
Abstract
Purpose
The increase in issues pertaining to the strategic assessment of territorial transformation has made it necessary to find new methods and tools that are able to consider the several factors at stake. The purpose of this paper is to examine the full range of impacts produced by a project in a territorial context and propose a real application concerning the construction of a new hydropower plant in Bulgaria.
Design/methodology/approach
Making use of checklists, network chains and specific impact matrixes, the paper tries to evaluate the overall environmental compatibility of the project.
Findings
The performed analysis highlights a final compatibility that in most cases is satisfactory, where the most critical states concern the disturbance to the fauna species living in the area and, above all, the impacts of the project on the landscape.
Practical implications
The work puts in evidence the necessity of further investigations for the definition of mitigation measures that are able to reduce the most relevant effects of the project, especially the visual impact of the dams.
Social implications
A part from the environmental issues, a key‐role in the general feasibility of large dam projects is played by the analysis of the social impacts. The paper puts in evidence the importance of considering in the evaluation, the effects of the hydropower plant on the community.
Originality/value
The general theme has an interdisciplinary nature and requires several issues to be considered: technical, economic, social and environmental aspects. The paper provides a comprehensive assessment framework in order to implement such an interdisciplinary approach.
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