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The purpose of this paper is to investigate how to support small organizations to navigate the context of an accelerated Digital Transformation using Enterprise Social Media platforms, in response to external contingencies, such as the COVID-19 pandemic.

A longitudinal action research study, supported by an exploratory analysis that follows a hybrid approach of deductive and inductive reasoning, has been conducted in the context of a small organization. Several data collection techniques were used for context understanding and problem-solving.

Findings suggest that value creation related to the use of Enterprise Social Media platforms supports small organizations in this accelerated context of Digital Transformation. Value perception is central in overcoming adoption barriers and achieving sustainable use of these platforms in daily basis activities, especially in remote working. External pressures, like those imposed by the COVID-19 pandemic, play an important role in catalyzing digital initiatives.

As the main limitations to this paper, we highlight the study of a single organization in a specific context and the number of actors involved; hence, there is room to extend the study to other industries, organization sizes and contexts.

This paper provides managers with insights into how to conduct their Enterprise Social Media initiatives in a turbulent environment, highlighting their key success elements, and their potential to create value for their organizations and stakeholders. Furthermore, managers could explore the potential of Enterprise Social Media platforms to support organizations in the Digital Transformation journey.

Small organizations play an important role in generating wealth for nations around the world. However, governments encounter difficulties in supporting the Digital Transformation of this type of organization. This paper provides insights into how to use an affordable and intuitive technology to include this type of organization in the Digital Transformation journey.

A long-term study of Enterprise Social Media is recommended, but quite rare in the Information Systems literature. This study adopts a longitudinal investigation to analyze the use of Enterprise Social Media to support a small organization to adapt, in balance with their internal and external contingencies, providing a further contribution to the contingency theory. This research also adds contributions to the sociotechnical system perspective, analyzing the deep imbrication between social and technical subsystems in the required organizational change, supporting a small organization for coping with the effects of the COVID-19 pandemic.

Social entrepreneurial initiatives are often ascribed innovative roles for the public good. However, it is also argued that the same initiatives react to conditions in different contexts as well as to local or global trends. But, what roles and values are brought into practice by initiatives today and how can these be conceptualised as innovative? The aim of this paper is to empirically describe and analyse social entrepreneurship initiatives and contribute to the understanding of their role in the development of society.

The paper is based on a framework focusing on entrepreneurial dynamics, organisations and institutions. Empirically, it is grounded in four studies of social enterprises and their entrepreneurial initiatives in Sweden. Findings – The results reveal an intricate interplay between innovative challenges and institutional inertia as well as a combined role for social entrepreneurship initiatives in which innovative aspects can be more or less extensive.

The study contributes to problemising and nuancing the understanding of social entrepreneurship and social enterprises in relation to innovation in society.

This paper aims to compare profiles of social enterprises as they are emerging in China, Hong Kong, Taiwan, Japan and South Korea and to highlight common features across countries allowing the identification of (partly) East‐Asian‐specific model(s) of social enterprise.

The paper first examines the socio‐economic contexts in which new public policies and new NPOs' initiatives were launched to offer innovative solutions to current challenges, especially unemployment. Interactions between Eastern Asia and Western regions (EU, USA) are also analysed as to experiments and conceptions of social enterprise. In order to identify major convergences and divergences across countries in Eastern Asia, we rely on country studies presented in this issue as well as on a broad literature, related more specifically to the development and roles of NPOs and co‐operatives in this region.

Five major models of social enterprise with specific dynamics can be identified in Eastern Asia. State influence and driving forces linked to public policies make these models rather different from the typical US social enterprise; as for the role of civil society, it seems weaker than in Western contexts but is growing significantly. Co‐operative movements also play a significant role in shaping some social enterprise models. Finally, two conditions identified as critical for the development of social economy organisations – a “condition of necessity” and a “condition of shared destiny” – seem to be valid in Eastern Asia as well, provided they are properly reinterpreted.

As in other regions, the concept of social enterprise itself only begins to be used in Eastern Asia, and no specific legislation deals explicitly with social enterprise as such, except in South Korea. So the main challenge was to identify all categories of initiatives which can be described as part of the new “social enterprise phenomenon”. The understanding of the latter may evolve over time and vary across countries.

The present analysis, just like the other four papers in this issue, is a result of a joint research project of the EMES European Research Network and East‐Asian researchers. Country studies were conducted along common broad guidelines, and they were discussed and revised at various stages, which insured a fairly good level of comparability. Moreover, this seems to be the first systematic comparative analysis on social enterprise involving all industrialised countries in Eastern Asia.

This chapter explores social enterprises as an alternative and addition to traditional entrepreneurial ecosystems (EEs). It reviews the substantial social enterprise literature in order to identify the myriad of competing tensions constraining development and success of social EEs in areas of significant poverty and economic deprivation. Following this, the findings of several contemporary and novel studies are discussed. These collectively evidence ways social enterprises are overcoming the seemingly immutable constraints they operate under. In particular, the Social Enterprise Places initiative has been highly effective in supporting the development of flourishing social EEs in many locations in the UK. However, the growth of social enterprises, both in number and economic importance, presents further challenges that social enterprise owners and managers will have to contend with. Consequently, these organisations and their allied ecosystems require continued structural, financial and skills support.

This article has two objectives: to clarify the organizational and managerial differences between social entrepreneurship and social enterprises and to investigate the role of social enterprises and their impacts on the welfare systems of European countries. The authors describe social entrepreneurship as a trend across all forms of enterprises and social enterprise as the institutionalization of a new typology that is distinguished by specific features from its inception. By relying on a theoretical analysis, the article supports the interpretation of social enterprise as an innovative institutional tool that can have a role in supporting growth and welfare. The essential features of social enterprise, which justify their competitiveness vis-à-vis public and for-profit organizations in the production and delivery of general-interest services, are thoroughly investigated. The article sheds light on the contribution of social enterprises to reforming and democratizing the traditional European welfare systems, which – since the 1980s – have revealed their inability to distribute welfare services inclusively and cope with the growing phenomena of poverty and inequalities.

This paper aims to reflect on 25 years of the social enterprise initiative at the Harvard Business School, examining the processes and thinking involved at key stages of this pioneering Initiative’s implementation and institutionalization.

The authors adopt an auto-ethnographical approach, reflexively considering the impact of our actions at key stages.

Reflecting on the experiences, the authors offer their thoughts on the challenges involved in establishing an educational program. They consider that there were give stages in the development of the program, which ensured its longevity, institutionalization and success: giving birth; starting an experiment; gaining acceptability; being embraced and achieving irreversibility.

The multiple challenges faced, as well as the successes that the authors had over the years, are set out. Awareness of the challenges that the authors faced will support educators to be prepared to overcome the same or similar challenges to implementing and embedding a social enterprise program.

This is the first time that the authors’ reflections on the history of the Social Enterprise Initiative have been brought together. As well as distinctive in their own right, the authors consider that the lessons learned from the work over such a long period could provide valuable insights to those who wish to integrate social enterprise teaching into their settings.

Sweden, and many other countries, has, during the twentieth century, developed a rather large public sector providing social welfare services to citizens. Only to a small extent were private for- or nonprofit organizations providing these services. During the last decade we have seen a shift towards more services being provided by private for- and nonprofit actors. This shift means that roles are reconsidered, renegotiated and reconstructed. In this debate social entrepreneurship, social enterprises and innovation are emphasized. The aim of this paper is to problematize and analyze how social entrepreneurship and social enterprises relate to public sector management and governance.

In the paper theories on (social) entrepreneurship and innovation is combined with theories focusing on welfare structures. Empirically, the analysis is based on the current policy development in Sweden and five social entrepreneurship initiatives.

The analysis discloses the relationship between the public sector and social entrepreneurship as negotiation of emerging social enterprise markets in which aspects as the creation of value, dependencies and innovation are emphasized. Even if the study has a geographical focus both theoretical contributions and implications for policy and practice can be of use also in other contexts.

Through combining social entrepreneurship with welfare services and public management this empirically based study contributes both to problematize and align the emerging field of social innovation.

Twelve years ago, the concept of social enterprise was rarely discussed in Europe, however it is now making significant breakthroughs in European Union (EU) countries. Within this context, the purpose of this paper is to synthesize major evolutions experienced by social enterprises across Europe and the key challenges they are facing; and specific members of the EMES European Research Network provide a more in‐depth update as to current trends and debates in their respective countries

This paper is based on a comparative analysis of the different institutions (legal frameworks, public policies, supporting structures, public procurement policies …) which support the development of social enterprises in the different EU countries. To delimit the field, the paper relies on the “ideal‐type” social enterprise as defined by the EMES network: “Social enterprises are not‐for‐profit private organizations providing goods or services directly related to their explicit aim to benefit the community. They rely on a collective dynamics involving various types of stakeholders in their governing bodies, they place a high value on their autonomy and they bear economic risks linked to their activity”.

It was found that although the concept of social enterprise itself has not gained the same recognition in all EU countries (and is even still poorly understood in several of them), the reality is that growth and social enterprise are being experienced in most EU countries.

If the concept of social enterprise is on the public agenda of several EU countries, the understanding as well as the institutions to support their development vary from one country to the other. This paper provides a comparative analysis of this heterogeneous but rich landscape.

This chapter aims to understand how partnerships and networks can aid the development and growth of organizations whose goal is to foster social inclusion along the agro-food supply chain, with particular reference to the social entrepreneurship sector.

The chapter draws on a framework proposed by Newth and Woods (2014) to identify the main drivers of resistance to the development of social entrepreneurship. The empirical evidence is based on a single case, involving an Italian social enterprise, Semi di Libertà, which produces high-quality artisan beer. Case material included an analysis of organization documents and interviews with key actors.

The case study shows how Semi di Libertà faced different types of resistance, related to formal and informal institutions and market drivers, and leveraged partnerships with other actors in the ecosystem. Some of these partnerships were planned a priori to overcome specific problems (e.g., the Prison’s Authority, Mastri Birrai). Other partnerships were developed “by chance” (e.g., “peer” associations) but turned out to be particularly important to deal with the above resistances.

The case study methodology prevents the authors from generalizing too far past the obtained results. However, key elements from the case, such as the relevance of “spontaneous” partnerships and those with “peer” organizations, could be taken into account for similar initiatives in different contexts.

Recent literature has highlighted the relevance of partnerships in scaling social enterprises but has not explored the dynamics whereby these partnerships are created and developed. This chapter provides some preliminary evidence of how partnerships can be used to overcome the resistance limiting the growth of social entrepreneurship and the sustainability of socially inclusive initiatives.

The Fourth Industrial Revolution has escalated innovation to new heights unseen, creating an evolution of innovation and corporate social responsibility (CSR), and as a result, a more Innovative CSR. With this evolution comes also the evolution of the ‘Preneur’ from social entrepreneur to corporate social entrepreneur and corporate social intrapreneur. It is therefore important to acknowledge that social entrepreneurship is not just for the social sector, or start-up entrepreneur – corporations can also be social entrepreneurs. This chapter establishes an understanding of this possibility alongside solving wicked problems and challenges, and how to provide collaborative networks and co-creation experiences to assist others on this journey. More importantly, the chapter discusses how corporates can assist millennials (and Generation Z) by funding and incubating their innovative or social enterprise idea under the umbrella of CSR strategy, until it is ready to be released to the world. The chapter is supported by academic literature and business publications with suggestions for future research opportunities.