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We integrate cross-cultural literature with broader literature in survey methodology, human cognition, and communication. First, we briefly review recent work in cognitive survey methodology that advances our understanding of the processes underlying question comprehension and response. Then, using a process model of cultural influence, we provide a framework for hypothesizing how cross-cultural differences may systematically influence the meaning respondents make of the questions that researchers ask, how memory is organized, and subjective theories about what constitutes an appropriate answer and therefore the answers participants are likely to give.

The purpose of this paper is to investigate the lemming effect as a possible cause for the privacy paradox in information security.

Behavioural threshold analysis is used to test for the presence of the lemming effect in information security behaviour. Paradoxical behaviour may be caused by the influential nature of the lemming effect. The lemming effect is presented as a possible cause of the privacy paradox.

The behavioural threshold analysis indicates that the lemming effect is indeed present in information security behaviour and may lead to paradoxical information security behaviour.

The analysis of the lemming effect can be used to assist companies in understanding the way employees influence each other in their behaviour in terms of security. By identifying possible problem areas, this approach can also assist in directing their information security education endeavours towards the most relevant topics.

This research describes the first investigation of the lemming effect in information security by means of behavioural threshold analysis in practice.

The current study assesses the relationships between the social judgments made by frontline restaurant employees toward their direct supervisors and coworkers and employees' cynicism, exhaustion and turnover intentions. The mediating effects of cynicism and exhaustion are also examined.

The model was tested on 477 frontline restaurant employees using a questionnaire survey. Data were analyzed using descriptive statistics, confirmatory factor analysis and structural equation modeling, which included bootstrapping.

Results indicate that the aforementioned social judgments significantly decrease frontline restaurant employees' exhaustion and cynicism, which are then positively related to turnover intentions. Furthermore, exhaustion and cynicism mediate the relationships between employees' evaluations of their supervisors and coworkers and turnover intentions.

This study is the first to analyze the effects of warmth, competence and morality – which represent fundamental social traits that people use to evaluate others – on turnover intentions via cynicism and exhaustion.

The purpose of this study is to compare two different types of measures of social desirability bias (SDB), a short form of the Marlowe–Crowne measure, a popular direct measure, and an example of a projective technique where half of the respondents record the views of their “best friends”.

The data were collected using an online survey of members of a consumer panel. The context chosen to test the SDB measures was that of attitudes toward counterfeit products and xenocentrism in Colombia. Counterfeit proneness, attitude toward counterfeit products and consumer xenocentrism were selected as variables likely to be affected by SDB. Vertical and horizontal collectivism were included as variables likely to influence the first group of variables while not being themselves subject to SDB.

The projective technique consistently identified higher levels of SDB effects, as hypothesized. Marked differences emerged in the apparent strength of the relationships between the operational constructs depending upon which measure of SDB was used. At times, whether any such relationship might exist depended on the SDB measure used. Contrary to some prior work, no systematic gender effects were identified using either approach.

The first study to provide evidence of the comparative effects of different types of measures of SDB in research into ethical issues. One of the few to demonstrate how apparent relationships between variables can be created by SDB.

Survey research has developed to become the default empirical approach to answering research questions in the field of hospitality (and many other fields of research within the social sciences). This paper aims to reflect on the use of survey research in hospitality and offers recommendations for improvement.

First, known dangers to validity associated with survey research are discussed. Next, a sample of studies recently published in leading hospitality journals is assessed in view of these known dangers. Finally, recommendations are offered for editors, reviewers, readers and authors to mitigate the risk of drawing invalid conclusions based on survey research.

Survey research is very common in hospitality research and is used to investigate a wide range of research questions and constructs under study. The nature of constructs studied, the answer scales used and the nature of the samples point to a substantial risk to the validity of conclusions drawn.

A number of risk mitigation measures are proposed that can help authors minimise the risks to validity arising from known dangers associated with survey research. These same risk mitigation measures can be used by editors and reviewers in the assessment of manuscripts and by readers to evaluate the validity of conclusions drawn in already published work.

The value of this study lies in reflecting from a distance on how the survey research is conducted in the social sciences in general and in hospitality research in specific. The paper reveals that some routine approaches particularly prone to undermining the validity of conclusions may have been adopted and offers a few suggestions how this risk can be mitigated.

This paper seeks to explore the integration of social issues in the management of supply chains from an operations management perspective. Further, this research aims to develop a set of scales to measure multiple dimensions of supplier socially responsible practices. Finally, the paper examines the importance of three dimensions of supply chain structure, namely transparency, dependency and distance, for the adoption of these socially responsible practices.

Drawing on literature from several theoretical streams, current best‐practice in leading firms and emerging international standards, four dimensions of supplier socially responsible practices were identified. Also, a multi‐dimensional conceptualization of supply chain structure, including transparency, dependency and distance, was synthesized from earlier research. Using this conceptual development, a large‐scale survey of plant managers in three industries in Canada provided an empirical basis for validating these constructs, and then assessing the relationships between structure and practices.

Multi‐item scales for each of the four dimensions of supplier socially responsible practices were validated empirically: supplier human rights; supplier labour practices; supplier codes of conduct; and supplier social audits. Increased transparency, as reflected in greater product visibility by the end‐consumer was related to increased use of supplier human rights, which in turn can help to protect a firm's brands. Organizational distance, as measured by the total length of the supply chain (number of tiers in the supply chain), was related to increased use of multiple supplier socially responsible practices. Finally, as the plant was positioned further upstream in the supply chain, managers reported increased use of supplier codes of conduct.

As senior managers extend, redesign or restructure their supply chains, the extent to which social issues must be monitored and managed changes. The four categories of supplier socially responsible practices identified help managers characterize their firm's approach to managing social issues. Furthermore, managers must more actively manage the development of supplier socially responsible practices in their firms when the supply chain has more firms; and when brands have stronger recognition in the marketplace.

The paper makes three contributions to the extant literature. First, the construct of social issues is defined and framed within the broader debate on sustainable development and stakeholder management. Second, social practices are delineated for supply chain management, and a set of scales is empirically validated for assessing the degree of development of supplier socially responsible practices. Finally, the link between supply chain structure and the adoption of supplier socially responsible practices is examined. This last contribution provides a basis for understanding, so that managers can extend and reshape current views about how social issues must be managed.

The relationship between routine work stress and psychological distress was investigated among 733 police officers in three US cities, during 1998‐1999. The Work Environment Inventory (WEI) was developed to assess exposure to routine work stressors, while excluding duty‐related traumatic stressors (critical incidents). The WEI and its general properties are presented. The relationship between routine work stress exposure and psychological distress is then explored. Exposure to routine work stressors predicted general psychological distress (r = 0.46), as well as post‐traumatic stress symptoms following officers’ most traumatic career incident (rs = 0.26 to 0.39). Multivariate analyses found that these effects were independent of, and larger than, the effects of cumulative critical incident exposure. (Time since the most traumatic event, social support, and social desirability effects were also controlled statistically.) Routine occupational stress exposure appears to be a significant risk factor for psychological distress among police officers, and a surprisingly strong predictor of post‐traumatic stress symptoms.

This paper aims to evaluate the undergraduate and graduate accounting students’ perceptions of sustainable (or green) information technology (IT) and information system (IS) practices and their contribution to its implementation.

A five-point Likert scale questionnaire was applied to 361 undergraduate and graduate accounting students in Rio de Janeiro (Brazil) in eight higher education institutions (HEIs). Data are analyzed with SPSS.

There is a high perception of importance regarding IT/IS sustainability practices among the accounting students tested, although respondents are not comfortable with predominantly technical IT/IS topics. However, students are divided on the significance of the accountant’s contribution to these practices, confirming that reflection on their future role is still a challenge for them and their HEIs. The female sub-sample attaches significantly greater importance than the male sample to the accountant role in the implementation of green IT practices.

The authors have proposed a novel integrative framework of IT/IS theories related to sustainability and accounting, and how accounting professionals could participate in the “neutral arena” of the education for sustainable development (SD).

Findings could be useful for educators and coordinators of sustainability of IT/IS in accounting courses, stimulating brainstorming on the accountant’s role in assisting organizations in green IT/IS strategies, best practice and implementation.

This study makes an original contribution to the research base of SD in HEIs. The lack of awareness identified in the study could be elaborated to stimulate discussion about the central role of the accountant in SD processes within organizations.

Misrepresenting the nature of an accident to obtain insurance money for a loss not covered by the insurance policy is definitely unethical and will cause serious harm to insurers. The purpose of this paper is to investigate this issue and examine the impacts of insurance coverage and fraud sizes on the consumer attitudes toward the false representation.

Questionnaire surveys were collected with 210 adults in Taiwan.

Results indicated that insurance coverage affected ethical judgment and perceived fairness, and ethical judgment and perceived fairness related to the false representation. Perceived fairness is related to ethical judgment (the more people feel it is fair to cheat, the higher propensity they have to deem the cheating as ethical).

Concern for claim fraud in the insurance market has dramatically increased over the past few years. However, very little research has examined the impacts of coverage and fraud sizes on such behavior. This paper takes a further step in testing the effects of the two factors on individuals' intentions to commit false representation. The results suggest that coverage does affect the intention to misreport claim amounts.

The purpose of this paper is to test the idea that symbols can serve as a cue to group membership and to assess discrimination towards working with individuals displaying certain symbols – the ichthus, the gay pride symbol and the Confederate flag.

This study looked at one particular method (i.e. clothing worn) of revealing one's attitude towards an issue or group, such as the Confederacy or Christianity. This study was designed to test selection preferences for three different symbols each against a control group. The experimental independent variable of symbol had four levels (control, ichthus, gay pride triangle, and Confederate flag). Two subject variables were tested as moderating variables (ethnic identity and Christian identity). Each of these was measured via a questionnaire, and a median split on scores was used to create two groups: strong and weak identity for each scale. The dependent variable was the selection preference for the target individual. Participants were 265 undergraduate students enrolled in introductory psychology and management classes.

It was confirmed that there are many signs that people give off in their verbal and non‐verbal behavior that reveal bits and pieces of their personality and ideologies.

The discrimination that students showed in this study reveals the importance of training those who may go into management roles and be involved in selection decisions to be aware of their natural tendencies to categorize people and the behavioral outcomes this can have.