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Book part
Publication date: 4 July 2019

Anastasia A. Kurilova, Dmitry Y. Ivanov, Daria O. Zabaznova and Aleksandr V. Malofeev

The purpose of the chapter is to determine specific and common features of social conflicts and economic crises and substantiate the necessity for their complex research within…

Abstract

Purpose

The purpose of the chapter is to determine specific and common features of social conflicts and economic crises and substantiate the necessity for their complex research within the theory of economic conflicts.

Methodology

For determining the differences between social conflict and economic crisis, the authors use the methods of deduction and comparative analysis; for determining the common features of conflict and crisis of socio-economic system, the authors use the method of induction, synthesis, analysis of causal connections (logical analysis), and the methodology of the systemic approach. Also, the method of formalization (graphic presentation of authors’ conclusions) is used.

Conclusions

Comparative analysis of conflict and crisis of socio-economic system according to the existing scientific ideas is performed, and it substantiates that traditional differentiation of social conflicts and economic crises contradicts the scientific ideas on integrity of socio-economic systems in the integrity of the public and economic components. Based on the theory of systems, common features of conflict and crisis of socio-economic system are determined. It is shown that conflict is a wider notion than crisis, which is a private manifestation/example of conflict. An algorithm of conflict’s transition into crisis of socio-economic system is presented.

Originality/value

The universal scientific category should be “economic conflict,” which has the features of social conflict and economic crisis. The offered notion specifies the categorical tools of economics and provides a possibility to study previously neglected social effects of crises of economic systems as manifestations of conflicts in them. The obtained conclusions allowed for systematization of scientific knowledge in the sphere of contradictions of socio-economic systems. Due to this, it is possible to study cyclic fluctuations of these systems within multi-disciplinary studies at the joint of social and economic science and within the economic theory.

Details

“Conflict-Free” Socio-Economic Systems
Type: Book
ISBN: 978-1-78769-994-6

Keywords

Abstract

Details

Social Conflict and Harmony: Tourism in China’s Multi-Ethnic Communities
Type: Book
ISBN: 978-1-78441-356-9

Book part
Publication date: 8 July 2015

Michael A. Hogg

This chapter describes a theory of intergroup leadership. Research on reducing prejudice and intergroup conflict identifies a number of conditions, such as empathy, shared goals…

Abstract

Purpose

This chapter describes a theory of intergroup leadership. Research on reducing prejudice and intergroup conflict identifies a number of conditions, such as empathy, shared goals, crossed categorization, recategorization, and intergroup contact, which can be beneficial. It also identifies social identity threat as a stumbling block – processes intended to reduce conflict often threaten people’s sense of having a unique and distinctive social identity and thus provoke a defensive reaction that sustains conflict. But social psychology says little about the role of group leadership in conflict resolution.

Methodology/approach

I summarize what we know from social psychology about conditions that attenuate intergroup conflict; then focus on social identity and influence processes to present a new theory of leadership across conflicting groups.

Findings

Prejudice and intergroup conflict reduction rests on effective messaging and influence, which is often a matter of intergroup leadership where a leader must bridge and integrate warring factions within a superordinate entity. The challenge of intergroup leadership is to construct an intergroup relational identity that focuses on collaboration and avoids identity threat. I describe a model of intergroup leadership and discuss strategies, such as identity rhetoric, boundary spanning and leadership coalition-building, that such leadership should adopt to effectively reconstruct social identity to reduce conflict and prejudice between groups.

Originality/value

This is a development and extension of a more narrowly focused theory of intergroup leadership in organizational contexts. It will be of value to social psychology, the behavioral and social sciences, and those seeking to reduce prejudice and intergroup conflict through leadership.

Details

Advances in Group Processes
Type: Book
ISBN: 978-1-78560-076-0

Keywords

Article
Publication date: 8 July 2014

Ariel Avgar, Eun Kyung Lee and WonJoon Chung

The purpose of this paper is to examine the moderating effect of discretion and social capital on the relationship between individual perceptions of team conflict and…

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Abstract

Purpose

The purpose of this paper is to examine the moderating effect of discretion and social capital on the relationship between individual perceptions of team conflict and employee-level outcomes. The authors propose that both employee discretion and unit-level social capital influence the negative effects of perceived conflict on employee stress and turnover intentions. They argue that an individual’s perceptions of these central organizational characteristics are likely to alter the consequences associated with conflict and the manner in which individuals respond to it.

Design/methodology/approach

This study empirically tests the moderating effects of discretion and unit-level social capital on the relationship between individual’s perception of team conflict and employee-level outcomes. Analysis was conducted with survey data from a sample of health care care providers in 90 units across 20 nursing home organizations. We applied hierarchical linear modeling analyses to test our hypotheses.

Findings

Results demonstrate that employee discretion moderates the relationship between perceived task conflict and job stress. Unit-level social capital was shown to moderate the relationship between perceived relationship conflict and employee turnover intentions. Our findings also document a varied moderation effect at low to moderate levels of conflict versus high levels of conflict. This finding suggests that the moderating role of contextual variables is more nuanced and complex than the existing conceptual frameworks acknowledge.

Research limitations/implications

This study contributes to the research on conflict and conflict management by extending a multilevel approach to the effect of conflict and by providing new insights regarding the contextual manner in which conflict affects workplace outcomes.

Practical implications

The effects of discretion and unit-level social capital on how conflict is metabolized by organizations and their members varied. Contextual factors matter differently for different individual level outcomes. In attempting to manage the consequences associated with workplace conflict, organizations and their managers must consider different contextual factors.

Originality/value

This study contributes to the research on conflict and its management in organization by providing new insights regarding the contextual manner in which conflict affects organizational and individual outcomes. This study provides support for the claim that the relational and task-related context under which employees experience conflict affects employee stress levels and the extent to which they report their intentions to leave the organization.

Details

International Journal of Conflict Management, vol. 25 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 1 March 1990

Morton Deutsch

This paper considers the progress that has been made during the past sixty years or so in the social psychological study of conflict. It begins with a brief description of the…

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Abstract

This paper considers the progress that has been made during the past sixty years or so in the social psychological study of conflict. It begins with a brief description of the influence of the writings of Darwin, Marx, and Freud, of game theory, and of studies of cooperation and competition as they affected the study of conflict. The main body of the paper summarizes the research bearing upon five major questions that have been the major foci of inquiry in this area during the past twenty‐five years: (1) What conditions give rise to a constructive or destructive process of conflict resolution? (2) What circumstances, strategies, and tactics lead one party to do better than another in a conflict situation? (3) What determines the nature of the agreement between conflicting parties, if they are able to reach agreement? (4) How can third parties be used to prevent conflicts from becoming destructive? (5) How can people be educated to manage their conflicts more constructively?

Details

International Journal of Conflict Management, vol. 1 no. 3
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 11 April 2016

Martijn Jungst and Boris Blumberg

Guided by social resource theory, this study aims to examine the influence of conflict (i.e. task and relationship) on performance. The authors investigated whether job engagement…

2437

Abstract

Purpose

Guided by social resource theory, this study aims to examine the influence of conflict (i.e. task and relationship) on performance. The authors investigated whether job engagement mediates this relationship and whether social network quality moderates the relationship between conflict, job engagement and performance.

Design/methodology/approach

The authors built and tested a moderated mediation model, using data from 217 graduate students.

Findings

Results showed that job engagement operates as a mediating mechanism between task conflict and performance. The authors also found that the indirect effect of job engagement depended upon the quality of the social networks. When the quality of the social network was high, both the task and relationship conflict did not negatively influence the association between job engagement and performance.

Research limitations/implications

These findings provide new insights into how social embeddedness in the form of social network quality can create a social context in which conflict works out less detrimental.

Practical implications

Given that employees are interdependent and coworkers are likely to differ in their personal values and opinions, the authors conclude that managers should facilitate the development of meaningful relationships at work.

Originality/value

Whereas prior research has found conflict (i.e. task and relationship) to negatively associate with performance, the authors show that social networks do affect the strength of the relationship between conflict (i.e. task and relationship) and performance.

Details

International Journal of Conflict Management, vol. 27 no. 2
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 26 January 2021

Andrés Cabrera-Narváez and Fabián Leonardo Quinche-Martín

This paper aims to study the use of photos in corporate sustainability reports (CSRs) as a means to gain legitimacy concerning Colombian post-conflict representations.

Abstract

Purpose

This paper aims to study the use of photos in corporate sustainability reports (CSRs) as a means to gain legitimacy concerning Colombian post-conflict representations.

Design/methodology/approach

From a critical perspective based on legitimacy theory and political economy theory, and using visual semiotics and critical discourse analysis, this paper examines the use of photographs in sustainability reports as a mechanism to account for corporate actions regarding peace in Colombia. This paper relies on 121 pictures from 30 CSRs.

Findings

The analysis shows that companies are gaining legitimacy by referring to post-conflict through visual forms. Nonetheless, the structural conditions that caused the Colombian conflict are still present. Sustainability reporting that includes peace action representations becomes a control and subordination mechanism to reproduce existing power relations in the Colombian social order. Indeed, the generation of opportunities for civilians and ex-combatants, victims reparation, security and reconciliation remains unresolved structural issues. Hence, the use of corporate economic resources and their strategic visual representation in reports is just one business way of representing firms as aligned with government initiatives to obtain tax incentives.

Research limitations/implications

This study is centered on Colombian CSRs for the period 2016-2017; however, 2017 reports by some companies have not yet been published. This study also explored the messages contained in the images that include people. Images that do not depict persons were not examined.

Originality/value

This study provides evidence on visual representations of corporate peace actions aimed at gaining corporate legitimacy. Furthermore, this research examines a unique scenario that promoted more significant corporate social participation, following the signing of the peace agreements between the Colombian government and the Revolutionary Armed Forces of Colombia (Fuerzas Armadas Revolucionarias de Colombia, Ejército del Pueblo).

Details

Sustainability Accounting, Management and Policy Journal, vol. 12 no. 4
Type: Research Article
ISSN: 2040-8021

Keywords

Article
Publication date: 20 March 2020

Zhengzhou Zhang and Didier Caluwaerts

In spite of unprecedented levels of social, economic and political development, Chinese politics is characterized by increasingly salient social contradictions, conflicts and even…

Abstract

Purpose

In spite of unprecedented levels of social, economic and political development, Chinese politics is characterized by increasingly salient social contradictions, conflicts and even protests. As for the various measures taken by all levels of governments to maintain social stability in changing times, the effect is not obvious, and all kinds of social conflicts are still on the rise. The purpose of this paper is to find out the relationship between political elites and social conflicts and give advice on the adjustment of the governance mode of social conflicts in current China.

Design/methodology/approach

This paper attempts to conduct a detailed analysis of the case of Tang Hui re-education through labour to explore how social conflicts arise, upgrade and dissolve within the intention of political elites to maintain social stability in current China.

Findings

Political elites who are subject to the pressure of maintaining social stability cannot rely on public interests and civil rights as the full justification for their actions. Above all, they must place social stability first. In this sense, political elites are constructing the network of maintaining social stability and shaping social protests. Social elites use the media or the internet platform to exert public opinion influence and try to push social protests to final solutions. In this way, social elites deconstruct political elites’ network of maintaining social stability. However, the forces that enable social conflicts and protests to be resolved remain to be the network of maintaining social stability itself.

Originality/value

The case of Tang Hui re-education through labour is believed to have hastened the abolition of the system of re-education through labour. As it completely interprets the whole process of the generation, evolution and resolution of social conflicts in current China, this typical case can be considered as an ideal lens through which we can see the unique relationship between political elites and social conflicts, as well as the governance mode of social conflicts in current China.

Details

Social Transformations in Chinese Societies, vol. 16 no. 1
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 5 December 2017

Alexandra Hagemeister and Judith Volmer

The purpose of this study is to examine social conflicts with co-workers (SCCWs) as a predictor of job satisfaction with co-workers (JSCWs) on a daily basis. Moreover…

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Abstract

Purpose

The purpose of this study is to examine social conflicts with co-workers (SCCWs) as a predictor of job satisfaction with co-workers (JSCWs) on a daily basis. Moreover, dispositional emotion regulation (ER) was suggested to moderate the within-person relationship between daily conflicts at work and JSCWs.

Design/methodology/approach

Ninety-eight employees from German civil service agencies completed surveys across five consecutive work days. Dispositional variables and controls were assessed in a general survey which was completed before the start of the daily surveys.

Findings

Hierarchical linear modeling showed that SCCWs at noon were significantly related to employees’ JSCWs in the evening and that dispositional ER moderated this relationship, indicating that people with high abilities of ER reported higher levels of job satisfaction with their co-workers than people with low abilities of ER after experiencing SCCWs.

Originality/value

The present study links conflict research with organizational and personality research. The findings broaden the understanding of social conflicts in an organizational context and further highlight ER as an important factor which can buffer the negative effects of workplace conflicts.

Details

International Journal of Conflict Management, vol. 29 no. 2
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 6 July 2010

Ariel C. Avgar

The purpose of this paper is to examine the effects of conflict and conflict resolution on employee perceptions of unit social capital. The paper aims to test the overarching…

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Abstract

Purpose

The purpose of this paper is to examine the effects of conflict and conflict resolution on employee perceptions of unit social capital. The paper aims to test the overarching proposition that social capital is affected by different types of conflict and by organizational methods used to manage them.

Design/methodology/approach

The paper's hypotheses were tested using survey data collected as part of a case study conducted in a large Ohio hospital that had adopted a conflict management system. Survey data from 791 hospital employees were used to test hypotheses regarding the relationship between conflict and its management and social capital.

Findings

Analysis of the data supports the paper's proposition that different forms of conflict affect perceptions of social capital differently. Relationship and task conflict were significantly and negatively related to employee perceptions of social capital. Conflict regarding patient care issues, on the other hand, was significantly and positively related to employee perceptions of social capital. Results support the hypothesized direct and indirect effects of conflict management on social capital. In addition to directly increasing perceptions of social capital, one of the conflict management options examined (supervisor‐assisted) moderated the relationship between relationship and task conflict and social capital.

Research limitations/implications

The research implies that organizational conflict affects social capital. More importantly, different forms of conflict affect social capital in different ways. Furthermore, the findings imply that organizational management of conflict plays an important role in increasing perceptions of social capital. Shortcomings include the use of cross‐sectional data and the generalizability of findings from one hospital to other settings.

Practical implications

The findings suggest that an organization's approach to conflict and conflict management will affect perceived levels of social capital. In addition, organizations must be nuanced in the way they manage and resolve different types of conflict. Finally, findings suggest that supervisors play an important role in increasing unit social capital by assisting employees in resolving conflict.

Originality/value

The paper provides one of the first empirical examinations of the relationship between conflict, conflict resolution and social capital.

Details

International Journal of Conflict Management, vol. 21 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

1 – 10 of over 111000