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Article
Publication date: 27 June 2022

Murad Moqbel, Saggi Nevo and Fiona Fui-Hoon Nah

The research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).

Abstract

Purpose

The research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).

Design/methodology/approach

A survey of 236 smartphone users was used to test the research model.

Findings

The structural equation modeling analysis results show that smartphone addiction negatively impacts well-being by draining a key personal resource, energy, thus creating strain. The adverse effect of smartphone addiction on users' well-being is found to be more intense when smartphones are used for hedonic purposes.

Research limitations/implications

Through the conservation of resources theory lens, this study increases our understanding of the role of strain in mediating the negative effect of smartphone addiction on well-being. This study also has practical implications. By exploring the mediating and moderating mechanisms underlying when and how smartphone addiction can be detrimental to well-being, interventions can be carried out to mitigate the adverse effects on well-being.

Originality/value

Past research has focused on the antecedents and consequences of smartphone addiction while ignoring the contextual factors of smartphone addiction effects as well as the intervening mechanism through which smartphone addiction impacts well-being. Through the lens of the conservation of resources theory, we close this gap in the literature by providing a better understanding of the mechanism by which smartphone addiction reduces well-being and identifying a relevant contextual factor (i.e. hedonic use) that can worsen the impact of smartphone addiction on well-being.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Open Access
Article
Publication date: 23 June 2022

Cecilia Andersson

The purpose of this paper is to investigate the role of smartphones among young people in everyday life, focusing on the activity of online search. This paper addresses…

Abstract

Purpose

The purpose of this paper is to investigate the role of smartphones among young people in everyday life, focusing on the activity of online search. This paper addresses the following research questions: What framings of the smartphone can be identified in the way that young people use, and describe, smartphones? What is the role of online search within these framings? By elucidating framings of the smartphone, this paper also seeks to discuss why and how smartphone use becomes contested in various contexts and situations.

Design/methodology/approach

The material has been produced through ethnographic fieldwork. Focus groups and observations have been carried out with teenagers, age 13–16 years, in three schools in Sweden. In total, 39 pupils participated in the focus groups. Interviews, classroom observations and go-alongs have also been performed.

Findings

In this study, three framings of the smartphone are identified: the entertainment framing, the easy-access framing and the challenging co-presence framing. The framings highlight the way that both the smartphone and online search is viewed, and carried out, in various situations. The smartphone is primarily viewed as a tool for entertainment, by adults and young people alike, yet the findings illustrate that the smartphone is used for more activates than what is immediately apparent.

Research limitations/implications

This study contributes to the field interested in bridging the gap between in-school teachings of information literacies and out-of-school activities by showing how online search happens in various situations. Also, to the field concerned with people’s use of general web search engines in everyday life.

Originality/value

This paper explores the relation between online search and smartphones, a topic which has not been in focus in previous research. The topics of online search and smartphone use have primarily been researched separately but are here researched in conjunction.

Details

Information and Learning Sciences, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-5348

Keywords

Article
Publication date: 21 April 2022

Cheng-Chia Yang, Cheng Liu and Yi-Shun Wang

This article aims at a Unified Theory of Acceptance and Use of Technology (UTAUT) model framework that was used to investigate the impact of a 16-h smartphone training…

Abstract

Purpose

This article aims at a Unified Theory of Acceptance and Use of Technology (UTAUT) model framework that was used to investigate the impact of a 16-h smartphone training program on the correlations among different constructs of smartphone use in a sample of older adults.

Design/methodology/approach

A total of 208 participants aged 60–78 (mean: 65.4) years completed a questionnaire that collected information on demographic variables and the frequency and duration of smartphone use as well as the answers to questions on the six UTAUT constructs of performance expectancy, effort expectancy, social influence, facilitating conditions, and behavioral intention and usage behavior. The data were analyzed using partial least squares analysis.

Findings

This study was the first to compare post-training changes in the correlations among UTAUT constructs. The results revealed significant post-training changes in all construct correlations. Behavioral intention and facilitating conditions were shown to significantly impact usage behavior both before and after training and performance expectancy was shown to impact behavioral intention before training. After training, both effort expectancy and social influence were found to impact behavioral intention significantly. Moreover, the impact of facilitating conditions on usage behavior was significantly increased after training.

Originality/value

To date, no study published in the literature has investigated the impact of technological training on the technology-use intentions and behaviors of older adults. The findings of this study suggest that, for older adults, the results of the acceptance and use model for smartphones change significantly and positively between pre-smartphone training and post-smartphone training time points. The findings support that technology training has a positive impact on smartphone use in older adults.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Book part
Publication date: 11 November 2019

Vered Elishar-Malka, Yaron Ariel and Ruth Avidar

Usage patterns of mobile phones in Israel position them as instruments of great importance and as everyday, multipurpose, and interpersonal devices. This study utilizes a…

Abstract

Usage patterns of mobile phones in Israel position them as instruments of great importance and as everyday, multipurpose, and interpersonal devices. This study utilizes a critical perspective of the “uses and gratifications” approach to explore the usage of and gratification sought from smartphone usage of millennials. Sixty personal in-depth interviews were conducted during 2013 with millennials (undergraduate students) with the primary goal of exploring millennials’ perceptions of smartphone usages, as well as their personal experiences with smartphones and the role of smartphones in their lives. A grounded theory approach was used to analyze students’ reflections on the roles of smartphones in their lives. Participants have expressed a great bonding with their smartphone and relationships that can be described in term of "love and hate.” The thematic analysis highlighted the addictive elements of using their smartphone, that is, using it more frequently and under undesired circumstances than one would like to, and even becoming anxious about losing the device or even getting too far away from it. Other leading themes included the influence of external pressures to use smartphones, the varied usefulness that smartphones serve in participants’ lives, and a strong sense of "Fear of missing out" as an explanation for their extensive use of their smartphones. The findings of this chapter indicate that smartphones have become an indispensable medium among young adults, used due to practical, as well as to emotional reasons; inner, as well as external impulses.

Abstract

Details

Applying Partial Least Squares in Tourism and Hospitality Research
Type: Book
ISBN: 978-1-78756-700-9

Article
Publication date: 23 December 2021

Nazar Fatima Khan and Mohammed Naved Khan

With the rise in adverse impact of excessive technology use, such as smartphone; the issue of smartphone addiction has gained the attention of researchers in recent years…

Abstract

Purpose

With the rise in adverse impact of excessive technology use, such as smartphone; the issue of smartphone addiction has gained the attention of researchers in recent years. Therefore, this study undertakes to review the literature on smartphone addiction research by identifying the current state of research in this domain and the future avenues that need to be addressed.

Design/methodology/approach

A comprehensive bibliometric analysis was conducted on 652 articles extracted from SCOPUS database. Publications were extracted from Scopus by performing a keyword search of “Smartphone Addiction” OR “Problematic smartphone use”. Bibliometric methods such as performance analysis and science mapping were used to perform the overview of smartphone addiction research. In addition, VOSviewer software was used to organise, analyse and present the data. This study identifies the most prolific authors, journals, documents, collaborative work, major research themes, potential research avenues in this field of research.

Findings

The result shows that the research on smartphone addiction has increased recently, the dominance of research is found in few countries only. There is preponderance of research in this domain in Asian countries, particularly South Korea and still there is a significant scope for future research in this area, which is presented in detail in this study. The research on smartphone addiction has been mainly conducted in the field of medicine and psychology; the other subjects lack behind by a significant margin in terms of research publications in this domain. The findings suggest Elhai (US) is the most influential researcher in this field, and US has shown high collaboration in smartphone addiction research with other countries as well as with authors within its domestic territory. Thematic map obtained from R software presents the evolution of themes. It shows that quality of life, social support, self-efficacy, anxiety and depression are major variables studied over the period. Respondents in most of the studies were university students, as the young generation is technology-savvy and is more attracted to gadgets such as smartphones.

Research limitations/implications

This study provides an overview of research on smartphone addiction through an exhaustive bibliometric analysis to organise the fragmented literature on smartphone addiction and provide structure for future research in the domain. This is the first study of its kind on the subject. This study has found important future research avenues in the domain, which need to be addressed. Also, it will provide guidance to stakeholders from different backgrounds like, manufacturers, marketers, regulators, policymakers, consumers and academicians to contribute in controlling this problem as a part of their social responsibility.

Originality/value

This paper is unique in the sense that it, for the first time, attempts to provides valuable insights on the current status of research on smartphone addiction and also provides guidance for potential future agenda through bibliometric and content analysis techniques.

Details

Asia-Pacific Journal of Business Administration, vol. 14 no. 2
Type: Research Article
ISSN: 1757-4323

Keywords

Article
Publication date: 4 November 2021

Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis and Alkis Thrassou

The usage of smartphone is interfering in many social activities including unwanted interference in the interpersonal communication. Eventually, people are becoming…

Abstract

Purpose

The usage of smartphone is interfering in many social activities including unwanted interference in the interpersonal communication. Eventually, people are becoming addicted to smartphones. In this context, the purpose of this study is to identify the factors impacting smartphone addiction (SPA) that causes disruption to social life.

Design/methodology/approach

With inputs from literature and theories, some hypotheses have been formulated and a conceptual model has been developed. The model later has been validated statistically using structural equation modelling technique with survey method involving 302 smartphone users in India.

Findings

The result shows that loneliness, stress and depression are the principal factors impacting addiction of smartphone to the individuals depending on their age and gender. Also, the addiction is found to be responsible for disruption of social life.

Research limitations/implications

This study has scholarly and policy implications from the social perspectives. This study cannot be generalizable as it uses limited sample. Also, this study achieved 72% explanative power of the proposed model. This has been achieved with consideration of the existing variables. Consideration of other factors could have improved the model.

Practical implications

This study provides an improved model which can be used by the policymakers and practitioners towards framing the appropriate policy regarding smartphone usage by the individuals. This study also highlights that there is a need of a regulatory authority to monitor and restrict the smartphone usage by the young individuals who may potentially become addicted to it. This study also highlights the need for an enforceable regulation for the content showing through smartphone.

Originality/value

This study provides a unique theoretical model with an explanative power as high as 72%. There are limited studies which show the determinants of SPA and its consequences from social and psychological perspective in the Asian context. This study also adds to the body of knowledge regarding dark side of technology addiction. Thus, from these perspectives, this study can be considered as a unique study.

Details

Journal of Asia Business Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 15 September 2021

Yonghwan Kim and Bumsoo Kim

This study examines the direct and indirect effect mechanisms of how using smartphones for social media is associated with college students' civic engagement via levels of…

Abstract

Purpose

This study examines the direct and indirect effect mechanisms of how using smartphones for social media is associated with college students' civic engagement via levels of communication network heterogeneity and social capital. In addition, this study tests whether such indirect effects mechanisms are moderated by the need to belong.

Design/methodology/approach

The study analyzes data from an online survey (N = 580) conducted at a public university. The PROCESS macro is used to examine the mediation association between mobile social media use, communication network heterogeneity, social capital, and civic engagement and the moderated mediation conditional upon need to belong.

Findings

College students who often use smartphones for social media were more likely to communicate with people who have different socio-demographic characteristics and different opinions. There was also a positive mediation mechanism between smartphone use for social media, network heterogeneity, social capital and civic engagement, which means that college students who often use mobile social media are more likely to communicate with heterogeneous others and develop a sense of social capital, which in turn led to greater levels of civic engagement. Importantly, these indirect effects of smartphone use for social media on civic engagement were stronger for those with greater levels of need to belong.

Originality/value

The findings of the current study are significant given that little is known about how young adults' mobile social media use is associated with communication network heterogeneity and civic engagement in their everyday life. The research expands the research agenda by investigating the most popular interactive communication media platforms.

Details

Online Information Review, vol. 46 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 19 June 2021

Naresh Kumar Agarwal and Wenqing Lu

The purpose of this paper is to study smartphone use and its positive and negative effects and to provide recommendations for balanced use.

Abstract

Purpose

The purpose of this paper is to study smartphone use and its positive and negative effects and to provide recommendations for balanced use.

Design/methodology/approach

To study phone use, this paper applies the uses and gratification theory and gathered interview data from 24 participants on the participants’ frequency of use, mode of communication, people contacted and the reasons for using their phones. This paper analyzes the pros and cons of using smartphones using the Yin-Yang worldview.

Findings

This paper finds that people use their smartphones for communication, entertainment and other specific functions. Ease of communication and multitasking are the key benefits, and overuse and disconnect from the real world are the detriments in smartphone use.

Research limitations/implications

The findings can enable future researchers and practitioners to view smartphones and their effects more holistically, rather than seeing it only from the negative or the positive lens.

Practical implications

The proposed framework can help the reader to consider their daily use of smartphones and their ways of balancing their presence in the virtual and the real worlds.

Originality/value

This paper proposes the Yin-Yang framework of smartphone use and provides recommendations for effective usage.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 12 January 2021

Isabelle Collin-Lachaud and Mbaye Fall Diallo

This research seeks to investigate how in-store mobile use affects store loyalty directly or indirectly via the mediation of store value and whether social influence…

Abstract

Purpose

This research seeks to investigate how in-store mobile use affects store loyalty directly or indirectly via the mediation of store value and whether social influence moderates such relationships.

Design/methodology/approach

Based on a sample of 862 actual customers from a market research company panel, we used structural equation modelling to test a series of research hypotheses.

Findings

The results show a positive but weak effect of in-store smartphone use on loyalty. This effect is significantly mediated by the store’s hedonic and symbolic value dimensions, but not by its utilitarian value. This research also uncovers significant moderation effects of social influence on the relationships investigated. The effect of in-store smartphone use on store loyalty is stronger when social influence is lower. However, the effects of hedonic and symbolic store value are stronger when social influence is higher.

Research limitations/implications

This research is carried out in one country (France). It focuses on social influence through in-store mobile phone use; it would also be useful to consider physical social influence.

Practical implications

Retailers should position their stores on specific value dimensions and use social influence appropriately to improve loyalty. For instance, utilitarian value should be offered to customers with low social influence. To prevent negative social influence, retailers could develop “controlled” social influence through their own private mobile app to favour interaction.

Originality/value

This research underlines the critical role of store value and social influence on the relationships between smartphone use and store loyalty. It shows that the effects of value dimensions (utilitarian, hedonic and symbolic) on loyalty differ depending on social influence level.

Details

International Journal of Retail & Distribution Management, vol. 49 no. 5
Type: Research Article
ISSN: 0959-0552

Keywords

1 – 10 of over 8000