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Book part
Publication date: 11 November 2019

Teresina Torre and Daria Sarti

This chapter aims to build a systematization of the current theoretical and empirical academic contributions on smart working (SW) in the organization studies domain and…

Abstract

This chapter aims to build a systematization of the current theoretical and empirical academic contributions on smart working (SW) in the organization studies domain and to examine which are the main paths that researchers are concerning themselves with, with specific attention being paid to the new meaning that the work itself has acquired in the model proposed by SW. Particular consideration is devoted to an analysis of the characteristics of the present debate on this construct and the meaning of SW, identifying two different – and contrasting – approaches: one considers it as a totally new concept; the other is notable for its continuity with previous arrangements such as telework. Further, some relevant concepts, strictly related to that of SW in working environments are considered. In the last part of the chapter, some key points for further research are proposed to create stimuli for discussion in the community of organization studies and HRM scholars and among practitioners, given from the perspective of deepening the change in progress, the relevance for which there is general consensus.

Details

HRM 4.0 For Human-Centered Organizations
Type: Book
ISBN: 978-1-78973-535-2

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Article
Publication date: 28 October 2019

Luisa Errichiello and Tommasina Pianese

The purpose of this paper is to identify the main features of smart work centers (SWCs) and show how these innovative offices would support the implementation of smart

Abstract

Purpose

The purpose of this paper is to identify the main features of smart work centers (SWCs) and show how these innovative offices would support the implementation of smart working and related changes in workspaces (“bricks”), technologies (“bytes”) and organizational practices (“behaviors”).

Design/methodology/approach

In this study, scientific literature is combined with white papers and business reports and visits to 14 workplaces, including offices designed as SWCs, co-working spaces, one telecenter, one accelerator and one fab lab. Primary data were collected through interviews with managers and users and non-participant observation, whereas secondary data included web-sites, brochures, presentations, press releases and official documents.

Findings

The authors developed research propositions about how the design of spaces and the availability of technology within SWCs would support the “bricks” and “bytes” levers of smart working. More importantly, the authors assumed that this new type of workplace would sustain changes in employees’ behaviors and managers’ practices, thus helping to overcome several challenges traditionally associated with remote working.

Research limitations/implications

The exploratory nature of the research only provides preliminary information about the role of SWCs within smart working programs. Additional qualitative and quantitative empirical investigation is required.

Practical implications

This study provides valuable knowledge about how the design of corporate offices can be leveraged to sustain the implementation of smart working.

Originality/value

This study advances knowledge on workplaces by focusing on an innovative design of traditional offices (SWC). It also lays the foundations for future investigation aimed at testing the developed propositions.

Details

Facilities , vol. 38 no. 3/4
Type: Research Article
ISSN: 0263-2772

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Article
Publication date: 1 May 1999

David J. Good and Robert W. Stone

The variables impacting marketers’ motivation to work smarter are examined. These influencing variables are the manager’s venturesomeness, job challenge, effort and skill…

Abstract

The variables impacting marketers’ motivation to work smarter are examined. These influencing variables are the manager’s venturesomeness, job challenge, effort and skill results, as well as self‐esteem. The model is empirically tested using 273 responses to a questionnaire distributed to marketers using a purchased, national mailing list. The empirical tests were done using a structural equations approach and maximum likelihood estimation. The results indicate that the motivation to work smarter is directly and positively impacted by the manager’s job challenge, effort and skill results, and venturesomeness. The manager’s self‐esteem has positive, indirect impacts on the motivation to work smarter through each of the manager’s venturesomeness, effort and skill results, and job challenge. Based on these results, recommendations on how marketers can be encouraged to work smarter are made.

Details

Participation and Empowerment: An International Journal, vol. 7 no. 3
Type: Research Article
ISSN: 1463-4449

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Article
Publication date: 29 March 2019

Laura Broccardo, Francesca Culasso and Sara Giovanna Mauro

To address the growing pressure to foster effectiveness, sustainability and quality of life, local governments have focused on developing policies and initiatives designed…

Abstract

Purpose

To address the growing pressure to foster effectiveness, sustainability and quality of life, local governments have focused on developing policies and initiatives designed to make their cities smarter. Despite the growing attention paid to this issue, an important but under-investigated issue is represented by the smart city governance. In this regard, in light of the claimed need for collaboration, the purpose of this paper is to investigate why and how different institutional works carried out by multiple actors may explain the way in which collaborative governance can be constructed in the context of a smart city.

Design/methodology/approach

A rich in-depth case study has been carried out exploring the experience of a smart city in the north of Italy. The study explores the institutional works done by multiple actors (Lawrence et al., 2013) and their influence on the governance of the smart city.

Findings

Collaboration is perceived to be instrumental in making a city smart, during the design and implementation phase, while generating new challenges that must be overcome by an integration of the political, technical and, especially, cultural work of the collective actors involved.

Originality/value

Despite governance is recognized as a crucial factor for realizing a smartness-orientation, it is scarcely investigated. The main value of the current research is thus its contribution to overcome this gap providing new empirical evidence on the role of multiple actors in the smart city context.

Details

International Journal of Public Sector Management, vol. 32 no. 4
Type: Research Article
ISSN: 0951-3558

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Article
Publication date: 22 June 2021

Joaquín Adiego and Natalia Martín-Cruz

This paper aims to explain the development of an online training curriculum to enable students to acquire the transversal competences needed to work on smart cities…

Abstract

Purpose

This paper aims to explain the development of an online training curriculum to enable students to acquire the transversal competences needed to work on smart cities projects. In this curriculum, a modern approach to the teaching-learning process was applied, suitable for the interdisciplinary and multinational learning challenges that smart cities impose, but within the framework of a university-industry European partnership.

Design/methodology/approach

To develop the curriculum, the competences needed for smart cities, common to all disciplines and fields, had to be researched. In addition, real smart cities projects also had to be selected for work following a project-based learning methodology. For both, this study applied the Delphi method, selecting the most relevant ones based on the data obtained by performing a multi-criteria decision analysis.

Findings

The procedure followed for the identification of transversal competences in a field, the design of an innovative online training program and the results of the first edition of the program are discussed.

Research limitations/implications

The processes that were developed, both to detect the most relevant transversal competences and to design the online training program, could be extrapolated to other areas. Moreover, it is very likely that the competences detected in this work could also be extrapolated, for the most part, to interdisciplinary teams.

Originality/value

To date, there is no European initiative addressing the challenges of smart cities that requires a major adjustment in higher education, in the relationship between universities and all the mechanisms of lifelong learning with the industry related to smart cities. This work is a pioneer in this regard.

Details

International Journal of Sustainability in Higher Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1467-6370

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Article
Publication date: 11 November 2020

Ashish Kalra, Raj Agnihotri, Sunali Talwar, Amin Rostami and Prabhat K. Dwivedi

Although the role of the internal competitive work environment is important, it remains understudied in a business-to-business (B2B) selling context. Grounded in…

Abstract

Purpose

Although the role of the internal competitive work environment is important, it remains understudied in a business-to-business (B2B) selling context. Grounded in job-demands resources theory, this study aims to investigate the relationships between internal competitive work environment, working smart, emotional exhaustion and sales performance.

Design/methodology/approach

Data were gathered from 147 salespeople working for a financial service firm. Sales performance ratings were reported by supervisors. Hypotheses were tested using structural equation modeling.

Findings

This study finds dual effects of the internal competitive work environment on salesperson’s job outcomes. Although such an environment improves working smart behaviors, which increases sales performance, it also increases emotional exhaustion, which reduces sales performance.

Research limitations/implications

This study extends job-demands resources theory by proposing internal competitive work environment as a challenge demand and extends the theory by proposing that a salesperson’s time management skills as a personal resource that may reduce such environment’s deleterious effects.

Practical implications

Sales managers should consider the complex nature of increasing competition within the organization and assess the ability of their workforce to effectively manage their time. Training programs that develop time management skills should also be promoted.

Originality/value

To the best of the authors’ knowledge, this study is among the first to consider the multifaceted effects of the internal competitive work environment in a B2B sales context. By focusing on the duality of the work environment, this study provides a greater understanding of the influences of organizational factors on sales performance.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 2
Type: Research Article
ISSN: 0885-8624

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Abstract

Details

Smart Cities
Type: Book
ISBN: 978-1-78769-613-6

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Article
Publication date: 17 September 2019

Sumeer Gul and Shohar Bano

The purpose of this paper is to discuss the emerging and innovative technologies which integrate together to form smart libraries. Smart libraries are the new generation…

Abstract

Purpose

The purpose of this paper is to discuss the emerging and innovative technologies which integrate together to form smart libraries. Smart libraries are the new generation libraries, which work with the amalgamation of smart technologies, smart users and smart services.

Design/methodology/approach

An extensive review of literature on “smart libraries” was carried to ascertain the emerging technologies in the smart library domain. Clarivate Analytic’s Web of Science and Sciverse Scopus were explored initially to ascertain the extent of literature published on Smart Libraries and their varied aspects. Literature was searched against various keywords like smart libraries, smart technologies, Internet of Things (IoT), Electronic resource management (ERM), Data mining, Artificial intelligence (AI), Ambient intelligence, Blockchain Technology and Augmented Reality. Later on, the works citing the literature on Smart Libraries were also explored to visualize a broad spectrum of emerging concepts about this growing trend in libraries.

Findings

The study confirms that smart libraries are becoming smarter with the emerging smart technologies, which enhances their working capabilities and satisfies the users associated with them. Implementing the smart technologies in the libraries has bridged the gap between the services offered by the libraries and the rapidly changing and competing needs of the humans.

Practical implications

The paper highlights the emerging smart technologies in smart libraries and how they influence the efficiency of libraries in terms of users, services and technological integration.

Originality/value

The paper tries to highlight the current technologies in the smart library set-ups for the efficient working of library set-ups.

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Book part
Publication date: 28 August 2019

Vincent Mosco

Abstract

Details

The Smart City in a Digital World
Type: Book
ISBN: 978-1-78769-138-4

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Abstract

Details

Future Governments
Type: Book
ISBN: 978-1-78756-359-9

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