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Article
Publication date: 9 October 2017

Bijoylaxmi Sarmah, Shampy Kamboj and Zillur Rahman

The purpose of this study is to extend and revise the basic technology-based service (TBS) adoption model in luxury hotels in India using smart phone apps, and to analyse…

Abstract

Purpose

The purpose of this study is to extend and revise the basic technology-based service (TBS) adoption model in luxury hotels in India using smart phone apps, and to analyse the impact of the guests’ innovativeness, willingness to co-create, need for interaction and involvement on their adoption intention towards co-creatively developed new services.

Design/methodology/approach

Data were collected through online and field surveys from luxury hotel guests, resulting into 229 valid responses. A data analysis was done by applying the confirmatory factor analysis along with structure equation modelling.

Findings

The findings of this study indicate that both guests’ innovativeness and need for interaction with service staff significantly affect their involvement. A guest’s willingness to co-create acts as a partial mediator between his/her innovativeness and intention to adopt co-creatively developed new services.

Research limitations/implications

Use of smart phone apps by hotel guests to co-create new services and their intentions to adopt such services have been examined in the context of luxury hotels in India only and thereby limits generalization of results to other industry and country contexts.

Practical implications

The findings of this study would look to guide policy planners and hotel managers for implementing technology application in the co-creative hotel service innovation.

Originality/value

The need for interaction and customer involvement have been added as two supportive variables to the basic TBS model to analyse the adoption intention of luxury hotel guests. This is a new addition to existing literature, as majority of empirical studies in this field are from industries other than hospitality and with differing contexts.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 10
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 7 August 2017

Bijoylaxmi Sarmah, Zillur Rahman and Shampy Kamboj

The purpose of this paper is to develop a conceptual framework to empirically examine and explain the antecedent factors of consumers’ adoption intention toward…

Abstract

Purpose

The purpose of this paper is to develop a conceptual framework to empirically examine and explain the antecedent factors of consumers’ adoption intention toward co-creatively developed new travel services using smart phone apps. The antecedents include consumer innovativeness, trust, degree of co-creation that results in positive adoption intention. In this study, tourists’ degree of co-creation acts as a mediator between trust and adoption intention.

Design/methodology/approach

Data were collected through online surveys from tourists that resulted into a total of 152 valid responses. An analysis of data was done by applying the confirmatory factor analysis along with structural equation modeling.

Findings

The findings of this study indicate that both consumer innovativeness and trust significantly affect adoption intention directly and indirectly via degree of co-creation among tourists and e-travel service providers. Degree of co-creation acts as a mediator between the above-mentioned relationships.

Research limitations/implications

Use of smart phone apps by tourists’ and e-travel companies to co-create new services and tourists’ adoption intention have been examined in context of co-created service innovation that limits the generalizability of the results to other industries. A few other limitations are also discussed.

Practical implications

The findings of this study guides the policy planners and e-travel company managers toward application of mobile technology in consumer co-creation in context of service innovation.

Originality/value

Tourists’ trust in the e-travel companies and their innovativeness were found to influence their degree of co-creation, which are instrumental in developing adoption intention toward co-creative new service innovation using smart phone apps in India. This is a significant addition to the existing literature, as studies on co-creation activities aiming to co-develop new services by tourists and e-travel companies in India are scant in number. In addition to this, the newly developed conceptual model also highlights the role of degree of co-creation as a mediator between two antecedents (trust and innovativeness) and outcome (tourists’ adoption intention), which are considered as new additions to the co-creative service innovation literature.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 11 no. 3
Type: Research Article
ISSN: 1750-6182

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Article
Publication date: 23 September 2013

Catharine Reese Bomhold

– This paper aims to present the results of a survey of undergraduate student use of smart phone applications.

Abstract

Purpose

This paper aims to present the results of a survey of undergraduate student use of smart phone applications.

Design/methodology/approach

Undergraduate students currently enrolled in an information literacy course answered an online survey regarding their use of applications (apps) on their smart phones.

Findings

However, still a small percentage of most frequently used apps (10.4 percent), search engines, online encyclopedias, and libraries are used by undergraduate students. The apps used most often are familiar to them and allow mobile access to popular web sites available on personal computers. Furthermore, a significant number (76 percent) of undergraduate students also report that they use apps to find academic information. The type of app most frequently used to find academic information is search engines.

Originality/value

This research provides evidence on the actual use of mobile devices by students for library administrators and educators interested in developing integrated mobile academic library applications.

Details

Program, vol. 47 no. 4
Type: Research Article
ISSN: 0033-0337

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Article
Publication date: 17 June 2011

Kevin Doughty

This paper seeks to describe how the special built‐in features of modern smart phones can be used to open up the potential of these devices for use as assistive…

Abstract

Purpose

This paper seeks to describe how the special built‐in features of modern smart phones can be used to open up the potential of these devices for use as assistive technologies in supporting the independence and quality of life of vulnerable people.

Design/methodology/approach

The paper describes, through a number of relevant examples, how low‐cost, downloadable applications enable the camera, the microphone, the accelerometer, the GPS receiver and the touch‐screen, to be used for specific assistive purposes.

Findings

Smart phones and their applications are capable of providing useful support to a range of vulnerable groups including people with sensory disabilities, diabetics and people suffering from mental health problems, epilepsy or communication issues. It is likely that mobile care services using smart phones will be offered in tandem with home telecare services to extend the independence of the service user from the home to the outside environment.

Originality/value

The paper demonstrates how smart phone applications are capable of transforming a high‐performance mobile phone into a number of different assistive devices that can improve the lives of millions of people with and without disability.

Details

Journal of Assistive Technologies, vol. 5 no. 2
Type: Research Article
ISSN: 1754-9450

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Article
Publication date: 3 April 2018

Kaeun Kim, George R. Milne and Shalini Bahl

Young consumers are particularly vulnerable to the addictive nature of smart phone technology. This paper aims to investigate the smart phone addiction cycle and health…

Abstract

Purpose

Young consumers are particularly vulnerable to the addictive nature of smart phone technology. This paper aims to investigate the smart phone addiction cycle and health outcomes of young and old consumers from the lens of consumers’ mindfulness traits.

Design/methodology/approach

Qualitative and quantitative studies reveal that the lack of mindfulness, measured as a mindless trait, is strongly associated with smart phone addictions and health and quality of life outcomes.

Findings

Differences in mindlessness and smart phone-generated health outcomes are found between younger and older consumers. The negative impact of mindlessness on quality of life was greater for younger adults than older adults.

Research limitations/implications

This research establishes baseline effects between the mindless trait and smart phone addiction levels.

Practical implications

Paper suggests the marketing of mindfulness programs and the use of marketplace apps to combat addiction issues.

Social implications

Smart phone addiction is a growing problem, and this paper contributes to the understanding of the problem and offers societal solutions for its resolution.

Originality/value

This is the first empirical paper to investigate the connection between a mindless trait and smart phone tendencies and resulting health outcomes.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 12 no. 1
Type: Research Article
ISSN: 1750-6123

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Article
Publication date: 7 June 2021

Ree Chan Ho, Muslim Amin, Kisang Ryu and Faizan Ali

Travelers are increasingly planning trips using smart travel planning apps to manage travel-related activities. They obtain their preferred tour itineraries with the use…

Abstract

Purpose

Travelers are increasingly planning trips using smart travel planning apps to manage travel-related activities. They obtain their preferred tour itineraries with the use of these apps and subsequently choose their tour destinations. Therefore, the purpose of this study is to investigate the effects of smart tour itineraries on travelers and explain what drives the continual use of them.

Design/methodology/approach

Drawing on the unified theory of acceptance and the use of technology model and experiential consumption (UTAUT), the authors conducted this study in Malaysia with a sample of 307 travelers who are familiar with the use of mobile apps.

Findings

The results confirmed that all the UTAUT dimensions except the facilitating condition are significantly related to the intention to use the itinerary. Both the hedonic and utilitarian values in personal consumption significantly motivate the travelers in the behavioral intention to use the itinerary.

Originality/value

This paper offers a good explanation of how the itinerary plans can be used by examining the theories behind the current app’s usage. Many researchers have examined the adoption of the smart travel apps, which has rarely been tied to the antecedents that drive how the travelers use itineraries that are designed by the smart travel apps. This study contributes to the research regarding using the mobile travel apps by developing an integrative model to explain the traveler intentions to use smart travel itineraries.

论智慧旅游App整合旅游行程采纳模型研究目的

游客越来越多地使用智慧旅游计划App来管理他们的旅游相关活动。他们通过这样的App获得行程从而选择他们旅游目的地。因此, 本论文旨在研究智慧旅游行程对游客的影响, 并探究哪些因素驱使他们继续使用智慧旅游行程。

研究设计/方法/途径

本论文采用UTAUT模型, 在马拉西亚取样, 共搜集到307位熟悉移动App的游客数据。

研究结果

研究论文结果肯定了UTAUT各项因素除了辅助条件, 其他因素都显著与使用智慧行程息息相关。享乐型价值和实用型价值都对游客个人使用行为有着显著效果。

研究原创性/价值

本论文通过检验App使用理论解释了行程计划如何被使用。许多研究学者已经检验了智慧旅游App的使用, 但是很少真正与游客如何使用App生成行程的驱动因素相结合。本论文对理论有贡献, 通过开发整合模型以解释游客使用智慧旅游行程的行为。

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Article
Publication date: 19 March 2019

Patrick T.I. Lam and Wenjing Yang

This study aims investigate the status of applying technology in car parking facilities. It also examines the factors affecting the deployment of these technologies as…

Abstract

Purpose

This study aims investigate the status of applying technology in car parking facilities. It also examines the factors affecting the deployment of these technologies as they improve the efficiency and convenience of car parking facilities amidst changing transport needs in Asian smart cities.

Design/methodology/approach

A comprehensive literature review informs the relationships between car park provisions and the traffic congestion problem. A typology covering different technological solutions is then formulated. The factors affecting the use of two such common technologies (i.e. mechanical car parks and intelligent information systems) are examined in two emerging smart cities in Asia with the aid of a desk-top study for Singapore and a survey covering over 600 samples (including users and non-users, as both groups are important to derive influencing factors) in Hong Kong.

Findings

The extent to which mechanical car parks may help relieve the space shortage problem depends on their relative costs and the facility management performance. For real-time vacancy information systems, their wide spread use depends on drivers’ age and past parking experience.

Research limitations/implications

Due to geographical constraints, only two Asian cities (Singapore and Hong Kong), where the use of smart technologies is flourishing, are included in the study. The survey on car parking apps is preliminary due to their relative short deployment in Asia. It is expected that the phenomena will quickly spread in the region as more smart cities are developed.

Originality/value

By expounding on the development of modern parking technologies in smart cities, the important influence of car parks as a strategic facility toward solving traffic congestion and environmental problems is brought to the attention of policy makers, in particular the influencing factors affecting strategies to promote the use of parking apps.

Details

Journal of Facilities Management , vol. 17 no. 2
Type: Research Article
ISSN: 1472-5967

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Article
Publication date: 11 March 2021

Miao-Tzu Lin

Flexible hydrogenated amorphous silicon (a-Si:H) solar cells have many advantages, including lower weight, good flexibility and light sensitivity. Moreover, a-Si:H solar…

Abstract

Purpose

Flexible hydrogenated amorphous silicon (a-Si:H) solar cells have many advantages, including lower weight, good flexibility and light sensitivity. Moreover, a-Si:H solar cells can be used as sensors, as indoor light sources and can also generate electricity. These solar cells are suitable for the design of portable systems and curved materials. The purpose of this study was to integrate flexible a-Si:H solar cells and wearable technology and to apply the dual functions of photovoltaics and photo sensors to smart clothing and eyewear.

Design/methodology/approach

The integration of flexible a-Si:H solar cells and tri-colour light-emitting diodes (LEDs) was used to develop smart auto-flashing clothing. In addition, we combined flexible a-Si:H solar cells and twisted nematic (TN) liquid crystal (LC) cells to design smart self-activation eyewear.

Findings

The maximum power resistance value of flexible a-Si:H solar cells was used to deduce the equation of solar cell voltage value generated by different percentages of SUN (100% SUN means 100 mW/cm2). A solar cell was used as a photo sensor that connects a resistor in a series to the Arduino to detect the voltage value, and then different percentages of SUN are calculated from the equation. Applying the deduced equation to the smart phone APP and Arduino code, we developed a human–machine interface (HMI) to facilitate user operation.

Originality/value

In this study, the flexible a-Si:H solar cell performs the function of not only photovoltaic power generation but also that of a photo sensor. The smart auto-flashing clothing is suitable for traffic guides, joggers and people engaging in other night activities. This smart self-activating eyewear can adjust to light and protect the eyes.

Details

International Journal of Clothing Science and Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0955-6222

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Article
Publication date: 8 December 2020

Charlotte A. Sharp, Mike Bresnen, Lynn Austin, Jillian McCarthy, William G. Dixon and Caroline Sanders

Developing technological innovations in healthcare is made complex and difficult due to effects upon the practices of professional, managerial and other stakeholders…

Abstract

Purpose

Developing technological innovations in healthcare is made complex and difficult due to effects upon the practices of professional, managerial and other stakeholders. Drawing upon the concept of boundary object, this paper explores the challenges of achieving effective collaboration in the development and use of a novel healthcare innovation in the English healthcare system.

Design/methodology/approach

A case study is presented of the development and implementation of a smart phone application (app) for use by rheumatoid arthritis patients. Over a two-year period (2015–2017), qualitative data from recorded clinical consultations (n = 17), semi-structured interviews (n = 63) and two focus groups (n = 13) were obtained from participants involved in the app's development and use (clinicians, patients, researchers, practitioners, IT specialists and managers).

Findings

The case focuses on the use of the app and its outputs as a system of inter-connected boundary objects. The analysis highlights the challenges overcome in the innovation's development and how knowledge sharing between patients and clinicians was enhanced, altering the nature of the clinical consultation. It also shows how conditions surrounding the innovation both enabled its development and inhibited its wider scale-up.

Originality/value

By recognizing that technological artefacts can simultaneously enable and inhibit collaboration, this paper highlights the need to overcome tensions between the transformative capability of such healthcare innovations and the inhibiting effects simultaneously created on change at a wider system level.

Details

Journal of Health Organization and Management, vol. 35 no. 2
Type: Research Article
ISSN: 1477-7266

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Article
Publication date: 9 February 2021

Miao-Tzu Lin

The purpose of this article is to develop a smart illuminated polymeric optical fibre (POF) chameleonic garment, using a wearable device technology for camouflage or…

Abstract

Purpose

The purpose of this article is to develop a smart illuminated polymeric optical fibre (POF) chameleonic garment, using a wearable device technology for camouflage or safety warnings based on user needs.

Design/methodology/approach

This study integrates the theory of the optical foundation, control system, wireless communication, program development and apparel design into a chameleonic garment, displaying some vests, bags and shoes.

Findings

After selecting a pixel in the photo taken by the smart phone, the four modes of the application developed in this study are used to change the POF colour of the garment.

Originality/value

This study develops four modes of smart phone application; picked mode: picks a pixel colour on a smart phone canvas, contrastive mode: transfers to contrastive colour of the picked pixel, customized mode – gives input colour number manual and random mode – it based on a system random number. When users have different functional requirements, the four modes provide various choices.

Details

International Journal of Clothing Science and Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0955-6222

Keywords

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