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Article
Publication date: 22 August 2023

Chee-Hua Chin, Winnie Poh Ming Wong, Tat-Huei Cham, Jun Zhou Thong and Jill Pei-Wah Ling

This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring…

Abstract

Purpose

This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring, as well as their ability to advance environmental sustainability. This study also examines the variables that impact users' motivation to use AI-powered smart home devices, such as perceived value, ease of use, social presence, identity, technology security and the moderating impact of trust.

Design/methodology/approach

The responses from residents of Sarawak, Malaysia, were collected through online questionnaires. This study aimed to examine the perceptions of millennials and zillennials towards their trust and adoption of AI-powered devices. This study used a quantitative approach, and the relationships among the study constructs were analysed using partial least squares - structural equation modelling.

Findings

The present study found that perceived usefulness, ease of use and social presence were the main motivators among actual and potential users of smart home devices, especially in determining their intentions to use and actual usage. Additionally, there was a moderating effect of trust on the relationship between perceived ease of use, social presence, social identity and intention to use AI-powered devices in smart homes.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to examine the factors influencing smart technology adoption. This study provided meaningful insights on the development of strategies for the key stakeholders to enhance the adoption and usage of AI-powered smart home devices in Sarawak, one of the promising Borneo states. Additionally, this study contributed to the growing body of knowledge on the associations between technology acceptance model dimensions, intention and actual usage of smart technology, with the moderating impact of trust.

Details

Young Consumers, vol. 25 no. 1
Type: Research Article
ISSN: 1747-3616

Keywords

Article
Publication date: 27 January 2023

Davit Marikyan, Savvas Papagiannidis, Omer F. Rana and Rajiv Ranjan

The coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of remote…

1205

Abstract

Purpose

The coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of remote work to ensure business continuity. Such an unexpected reality created the conditions for testing new applications of smart home technology whilst working from home. Given the potential implications of such applications to improve the working environment, and a lack of research on that front, this paper pursued two objectives. First, the paper explored the impact of smart home applications by examining the factors that could contribute to perceived productivity and well-being whilst working from home. Second, the study investigated the role of productivity and well-being in motivating the intention of remote workers to use smart home technologies in a home-work environment in the future.

Design/methodology/approach

The study adopted a cross-sectional research design. For data collection, 528 smart home users working from home during the pandemic were recruited. Collected data were analysed using a structural equation modelling approach.

Findings

The results of the research confirmed that perceived productivity is dependent on service relevance, perceived usefulness, innovativeness, hedonic beliefs and control over environmental conditions. Perceived well-being correlates with task-technology fit, service relevance, perceived usefulness, perceived ease of use, attitude to smart homes, innovativeness, hedonic beliefs and control over environmental conditions. Intention to work from a smart home-office in the future is dependent on perceived well-being.

Originality/value

The findings of the research contribute to the organisational and smart home literature, by providing missing evidence about the implications of the application of smart home technologies for employees' perceived productivity and well-being. The paper considers the conditions that facilitate better outcomes during remote work and could potentially be used to improve the work environment in offices after the pandemic. Also, the findings inform smart home developers about the features of technology which could improve the developers' application in contexts beyond home settings.

Details

Internet Research, vol. 34 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 29 August 2022

Débora Rosa Nascimento, Guilherme Luz Tortorella and Diego Fettermann

The article aims to identify the association between each smart home service category's benefits and barriers to their adoption. The results seek to identify efficient approaches…

Abstract

Purpose

The article aims to identify the association between each smart home service category's benefits and barriers to their adoption. The results seek to identify efficient approaches that motivate users to adopt smart homes services and support suppliers to establish strategies to expand and optimize smart home technologies.

Design/methodology/approach

The research used the chi-square test of independence to reveal the association between the benefits and barriers perceived by the users during smart home services implementation. Furthermore, the statistical analysis using reliable evidence based on 122 articles reported in the literature provides valuable knowledge for smart home implementation.

Findings

The results reveal which barriers and benefits in the smart home are essential for implementing each type of service. Therefore, the association between barriers and benefits with smart home services implementation can support the dissemination of smart home technologies.

Practical implications

The article provides evidence to develop strategies for implementing smart home services, supporting companies with guidelines to be more assertive in disseminating smart homes technologies.

Originality/value

Using the literature as a data source and raising the associations through the chi-square test of independence, the methodology provides a high level of generalization and strong evidence regarding the association of smart home benefits or barriers associated with every smart home service.

Details

Kybernetes, vol. 52 no. 12
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 7 December 2021

Ghasson Shabha, Francesca Barber and Paul Laycock

There are 29 million homes in the UK, accounting for 14% of the UK's energy consumption. This is given that UK has one of the highest water and energy demands in Europe which…

Abstract

Purpose

There are 29 million homes in the UK, accounting for 14% of the UK's energy consumption. This is given that UK has one of the highest water and energy demands in Europe which needs to be addressed according to the Committee on Climate Change (CCC). Smart homes technology holds a current perception that it is principally used by “tech-savvy” users with larger budgets. However, smart home technology can be used to control water, heat and energy in the entire house. This paper investigates how smart home technology could be effectively utilised to aid the UK government in meeting climate change targets and to mitigate the environmental impact of a home in use towards reducing carbon emissions.

Design/methodology/approach

Both primary and secondary data were sought to gain insight into the research problem. An epistemological approach to this research is to use interpretivism to analyse data gathered via a semi-structured survey. Two groups of participants were approached: (1) professionals who are deemed knowledgeable about smart home development and implementation and (2) users of smart home technology. A variety of open-ended questions were formulated, allowing participants to elaborate by exploring issues and providing detailed qualitative responses based on their experience in this area which were interpreted quantitatively for clearer analysis.

Findings

With fossil fuel reserves depleting, there is an urgency for renewable, low carbon energy sources to reduce the 5 tonnes annual carbon emissions from a UK household. This requires a multi-faceted and a multimethod approach, relying on the involvement of both the general public and the government in order to be effective. By advancing energy grids to make them more efficient and reliable, concomitant necessitates a drastic change in the way of life and philosophy of homeowners when contemplating a reduction of carbon emissions. If both parties are able to do so, the UK is more likely to reach its 2050 net-zero carbon goal. The presence of a smart meter within the household is equally pivotal. It has a positive effect of reducing the amount of carbon emissions and hence more need to be installed.

Research limitations/implications

Further research is needed using a larger study sample to achieve more accurate and acceptable generalisations about any future course of action. Further investigation on the specifics of smart technology within the UK household is also needed to reduce the energy consumption in order to meet net-zero carbon 2050 targets due to failures of legislation.

Practical implications

For smart homes manufacturers and suppliers, more emphasis should be placed to enhance compatibility and interoperability of appliances and devices using different platform and creating more user's friendly manuals supported by step-by-step visual to support homeowners in the light of the wealth of knowledge base generated over the past few years. For homeowners, more emphasis should be placed on creating online knowledge management platform easily accessible which provide virtual support and technical advice to home owners to deal with any operational and technical issues or IT glitches. Developing technical design online platform for built environment professionals on incorporating smart sensors and environmentally beneficial technology during early design and construction stages towards achieving low to zero carbon homes.

Originality/value

This paper bridges a significant gap in the body of knowledge in term of its scope, theoretical validity and practical applicability, highlighting the impact of using smart home technology on the environment. It provides an insight into how the UK government could utilise smart home technology in order to reduce its carbon emission by identifying the potential link between using smart home technology and environmental sustainability in tackling and mitigating climate change. The findings can be applied to other building types and has the potential to employ aspects of smart home technology in order to manage energy and water usage including but not limited to healthcare, commercial and industrial buildings.

Details

Smart and Sustainable Built Environment, vol. 12 no. 2
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 3 August 2012

Erfaneh Allameh, Mohammadali Heidari Jozam, Bauke de Vries, Harry Timmermans, Jakob Beetz and Farhang Mozaffar

The purpose of this paper is to review an emerging type of dwelling, indicated as Smart Home, with a focus on future user lifestyles and needs. Trends toward sustainability and…

2434

Abstract

Purpose

The purpose of this paper is to review an emerging type of dwelling, indicated as Smart Home, with a focus on future user lifestyles and needs. Trends toward sustainability and technological changes dramatically alter the concepts of Smart Home. Consequently, real estate decisions are going to be affected by the Smart Home development. Inspired by research in the field of user centered design and future lifestyles, the authors redefine the housing design to increase the acceptance of Smart Homes in the society.

Design/methodology/approach

Upcoming trends and developments in housing technologies and concepts are reviewed and analyzed. A multidimensional definition of a Smart Home is suggested which allows a better understanding of the new elements and spaces of this future home. A new concept of a home environment is presented in which virtual space and ambient intelligent space is integrated within the physical space. Furthermore, possible changes in lifestyles enabled by new technological developments are identified. Linking the new home environment concepts with the user's lifestyles provides a research framework for the investigation of Smart Homes. This framework is helpful in addressing the trends of sustainable society inside the domain of Smart Homes and Smart Real Estate.

Findings

In this paper, the authors provide answers to questions on the feasibility and impact of new technologies on future lifestyle and dwelling in the domain of real estate.

Originality/value

The presented research framework is not only relevant for academic researchers but also for real estate investors, because it highlights the risks that need to be managed when developing Smart Real Estate.

Details

Journal of European Real Estate Research, vol. 5 no. 2
Type: Research Article
ISSN: 1753-9269

Keywords

Article
Publication date: 2 June 2023

N’guessan Yves-Roland Douha, Karen Renaud, Yuzo Taenaka and Youki Kadobayashi

Smart-home security involves multilayered security challenges related to smart-home devices, networks, mobile applications, cloud servers and users. However, very few studies…

Abstract

Purpose

Smart-home security involves multilayered security challenges related to smart-home devices, networks, mobile applications, cloud servers and users. However, very few studies focus on smart-home users. This paper aims to fill this gap by investigating the potential interests of adult smart-home users in cybersecurity awareness training and nonfinancial rewards that may encourage them to adopt sound cybersecurity practices.

Design/methodology/approach

A total of 423 smart-home users between the ages of 25 and 64 completed a survey questionnaire for this study, with 224 participants from Japan and 199 from the UK.

Findings

Cultural factors considerably influence adult smart-home users’ attitudes toward cybersecurity. Specifically, cultural differences impact their willingness to participate in cybersecurity awareness training, their views on the importance of cybersecurity training for children and senior citizens and their preference for nonfinancial rewards as an incentive for good cybersecurity behavior. These results highlight the need to consider cultural differences and their potential impact when developing and implementing cybersecurity programs that target smart-home users.

Practical implications

This research has two main implications. First, it provides insights for information security professionals on the importance of designing cost-effective and time-efficient cybersecurity awareness training programs for smart-home users. Second, the findings may assist governments in establishing nonfinancial incentives to encourage greater uptake of cybersecurity practices among smart-home users.

Originality/value

The paper investigates whether adult smart-home users are willing to spend time and money to engage in cybersecurity awareness training and to encourage their children and elderly parents to participate in training, as well. In addition, the paper examines incentives, especially nonfinancial rewards, that may motivate adult smart-home users to adopt cybersecurity behaviors at home. Furthermore, the paper analyses demographic differences among smart-home users in Japan and the UK.

Details

Information & Computer Security, vol. 31 no. 5
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 1 September 2010

Greger Sandström and Ulf Keijer

This article explores the residents' attitudes to and acceptance of Smart Homes. The results are based on surveys of two residential units fit with advanced smart home systems…

Abstract

This article explores the residents' attitudes to and acceptance of Smart Homes. The results are based on surveys of two residential units fit with advanced smart home systems. The systems offered functionalities of different kinds as alarms, energy measurement, booking of common facilities, broadband connections and electronic keys. The buildings were first occupied in mid 2001 and early 2002, respectively. The original smart home systems were in operation until end of 2005, when they ultimately were replaced by simpler ones, based on the web, a change not foreseen from the beginning. The extended period of time offered the possibility to study the residents' long term attitudes, expectations and demands on smart homes with their installed and perceived functionality.

The questionnaire surveys focused on the residents experiences and included questions of their actual use of the smart home systems and opinions regarding accessibility and easy of use. Albeit functionality related to current demand is a basic requirement, two other concepts, viz. accessibility and trust, have appeared to be fundamental for a positive attitude and acceptance of various functions that constitute a smart home. Related issues are developed and further discussed in the article.

Details

Open House International, vol. 35 no. 3
Type: Research Article
ISSN: 0168-2601

Keywords

Open Access
Article
Publication date: 21 September 2018

Marco Hubert, Markus Blut, Christian Brock, Ruby Wenjiao Zhang, Vincent Koch and René Riedl

This study aims to develop a comprehensive adoption model that combines constructs from various theories and tests these theories against each other. The study combines a…

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Abstract

Purpose

This study aims to develop a comprehensive adoption model that combines constructs from various theories and tests these theories against each other. The study combines a technology acceptance model, innovation diffusion theory and risk theory. It develops this model in a smart home applications context.

Design/methodology/approach

The study is based on an online survey consisting of 409 participants, and the data are analyzed using structural equation modeling.

Findings

Each theory provides unique insights into technology acceptance and numerous constructs are interrelated. Predictors from innovation diffusion and risk theory often display indirect effects through technology acceptance variables. The study identifies risk perception as a major inhibitor of use intention, mediated through perceived usefulness. Results reveal that the most important determinants of use intention are compatibility and usefulness of the application.

Research limitations/implications

Studies which do not examine different theories together may not be able to detect the indirect effects of some predictors and could falsely conclude that these predictors do no matter. The findings emphasize the crucial role of compatibility, perceived usefulness and various risk facets associated with smart homes.

Originality/value

This study broadens the understanding about the necessity of combining acceptance and adoption drivers from several theories to better understand the usage of complex technological systems such as smart home applications.

Details

European Journal of Marketing, vol. 53 no. 6
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 23 October 2018

Ibrahim Mashal and Ahmed Shuhaiber

Smart homes are recent Internet of Things applications that aim to improve residents’ quality of life. Despite its potential, the adoption of smart homes, in general, and its…

1037

Abstract

Purpose

Smart homes are recent Internet of Things applications that aim to improve residents’ quality of life. Despite its potential, the adoption of smart homes, in general, and its devices and appliances, in specific, is not reaching a mass market yet. This study aims to investigate the factors that influence residents’ intention to buy smart homes devices in Jordan.

Design/methodology/approach

This paper proposes a novel model to study users’ intention to buy smart homes devices by following a quantitative method. Responses were collected and statistically analyzed from 375 households using structural equation modeling.

Findings

Results show that user awareness, perceived cost, perceived enjoyment, personalization, user trust and social influences significantly influence the intention to buy smart home devices.

Originality/value

To the best of the authors’ knowledge, this paper is the first study attempts to predict intention to buy smart home devices in Jordan. The findings provide meaningful implications for smart home devices providers.

Details

Kybernetes, vol. 48 no. 8
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 12 May 2020

Stanislav Mamonov and Raquel Benbunan-Fich

This study examines the factorial structure of salient user beliefs associated with smart locks. We also examine the predictive value of the identified constructs on the smart…

1599

Abstract

Purpose

This study examines the factorial structure of salient user beliefs associated with smart locks. We also examine the predictive value of the identified constructs on the smart lock adoption intention and we evaluate gender differences in the predictive value of the identified constructs.

Design/methodology/approach

The study assumes pragmatic epistemological stance and it leverages mixed-methods research design. The research progresses through three stages: belief elicitation, exploratory factor analysis and confirmatory factor analysis within a nomological network. New groups of participants were recruited for each stage of the study.

Findings

We find that while potential adopters express a broad range of perceived benefits and concerns associated with smart locks, only the perceived relative advantage of smart locks vis-à-vis conventional locks in providing safety and security is significantly correlated with adoption intention for both genders. We also find that perceived novel benefits are a significant predictor of the smart lock adoption intention for women, but not for men.

Research limitations/implications

Our results indicate that perceived relative advantage can be the singular critical consideration in the adoption of smart home technologies that replace incumbent solutions. The results also demonstrate that gender-specific models can better capture gender effects that influence technology adoption and use.

Practical implications

Smart home technology vendors would need to convince prospective users that new technology is better than the incumbent solutions on the core affordances of the incumbent technology. Men and women differ in the consideration of novel benefits afforded by novel technologies.

Originality/value

This is among the first studies to examine salient beliefs that affect smart home technology adoption. The findings suggest that the traditional models (TAM, UTAUT) do not capture the key salient beliefs that can influence innovative smart home technology adoption. The study also suggests that gendered models are needed to understand technology adoption in contexts where technology adoption intersects with gender roles.

Details

Information Technology & People, vol. 34 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

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