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1 – 10 of over 7000
Article
Publication date: 22 August 2023

Chee-Hua Chin, Winnie Poh Ming Wong, Tat-Huei Cham, Jun Zhou Thong and Jill Pei-Wah Ling

This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring…

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Abstract

Purpose

This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring, as well as their ability to advance environmental sustainability. This study also examines the variables that impact users' motivation to use AI-powered smart home devices, such as perceived value, ease of use, social presence, identity, technology security and the moderating impact of trust.

Design/methodology/approach

The responses from residents of Sarawak, Malaysia, were collected through online questionnaires. This study aimed to examine the perceptions of millennials and zillennials towards their trust and adoption of AI-powered devices. This study used a quantitative approach, and the relationships among the study constructs were analysed using partial least squares - structural equation modelling.

Findings

The present study found that perceived usefulness, ease of use and social presence were the main motivators among actual and potential users of smart home devices, especially in determining their intentions to use and actual usage. Additionally, there was a moderating effect of trust on the relationship between perceived ease of use, social presence, social identity and intention to use AI-powered devices in smart homes.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to examine the factors influencing smart technology adoption. This study provided meaningful insights on the development of strategies for the key stakeholders to enhance the adoption and usage of AI-powered smart home devices in Sarawak, one of the promising Borneo states. Additionally, this study contributed to the growing body of knowledge on the associations between technology acceptance model dimensions, intention and actual usage of smart technology, with the moderating impact of trust.

Details

Young Consumers, vol. 25 no. 1
Type: Research Article
ISSN: 1747-3616

Keywords

Article
Publication date: 23 October 2018

Ibrahim Mashal and Ahmed Shuhaiber

Smart homes are recent Internet of Things applications that aim to improve residents’ quality of life. Despite its potential, the adoption of smart homes, in general, and its…

1039

Abstract

Purpose

Smart homes are recent Internet of Things applications that aim to improve residents’ quality of life. Despite its potential, the adoption of smart homes, in general, and its devices and appliances, in specific, is not reaching a mass market yet. This study aims to investigate the factors that influence residents’ intention to buy smart homes devices in Jordan.

Design/methodology/approach

This paper proposes a novel model to study users’ intention to buy smart homes devices by following a quantitative method. Responses were collected and statistically analyzed from 375 households using structural equation modeling.

Findings

Results show that user awareness, perceived cost, perceived enjoyment, personalization, user trust and social influences significantly influence the intention to buy smart home devices.

Originality/value

To the best of the authors’ knowledge, this paper is the first study attempts to predict intention to buy smart home devices in Jordan. The findings provide meaningful implications for smart home devices providers.

Details

Kybernetes, vol. 48 no. 8
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 6 February 2017

Heetae Yang, Hwansoo Lee and Hangjung Zo

The purpose of this paper is to develop a comprehensive research model that can explain potential customers’ behavioral intentions to adopt and use smart home services.

8699

Abstract

Purpose

The purpose of this paper is to develop a comprehensive research model that can explain potential customers’ behavioral intentions to adopt and use smart home services.

Design/methodology/approach

This study proposes and validates a new theoretical model that extends the theory of planned behavior. Partial least squares analysis is employed to test the research model and corresponding hypotheses on data collected from 216 survey samples.

Findings

Mobility, security/privacy risk, and trust in the service provider are important factors affecting the adoption of smart home services.

Practical implications

To increase potential users’ adoption rate, service providers should focus on developing mobility-related services that enable people to access smart home services while on the move using mobile devices via control and monitoring functions.

Originality/value

This study is the first empirical attempt to examine user acceptance of smart home services, as most of the prior literature has concerned technical features.

Details

Industrial Management & Data Systems, vol. 117 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 2 June 2023

N’guessan Yves-Roland Douha, Karen Renaud, Yuzo Taenaka and Youki Kadobayashi

Smart-home security involves multilayered security challenges related to smart-home devices, networks, mobile applications, cloud servers and users. However, very few studies…

Abstract

Purpose

Smart-home security involves multilayered security challenges related to smart-home devices, networks, mobile applications, cloud servers and users. However, very few studies focus on smart-home users. This paper aims to fill this gap by investigating the potential interests of adult smart-home users in cybersecurity awareness training and nonfinancial rewards that may encourage them to adopt sound cybersecurity practices.

Design/methodology/approach

A total of 423 smart-home users between the ages of 25 and 64 completed a survey questionnaire for this study, with 224 participants from Japan and 199 from the UK.

Findings

Cultural factors considerably influence adult smart-home users’ attitudes toward cybersecurity. Specifically, cultural differences impact their willingness to participate in cybersecurity awareness training, their views on the importance of cybersecurity training for children and senior citizens and their preference for nonfinancial rewards as an incentive for good cybersecurity behavior. These results highlight the need to consider cultural differences and their potential impact when developing and implementing cybersecurity programs that target smart-home users.

Practical implications

This research has two main implications. First, it provides insights for information security professionals on the importance of designing cost-effective and time-efficient cybersecurity awareness training programs for smart-home users. Second, the findings may assist governments in establishing nonfinancial incentives to encourage greater uptake of cybersecurity practices among smart-home users.

Originality/value

The paper investigates whether adult smart-home users are willing to spend time and money to engage in cybersecurity awareness training and to encourage their children and elderly parents to participate in training, as well. In addition, the paper examines incentives, especially nonfinancial rewards, that may motivate adult smart-home users to adopt cybersecurity behaviors at home. Furthermore, the paper analyses demographic differences among smart-home users in Japan and the UK.

Details

Information & Computer Security, vol. 31 no. 5
Type: Research Article
ISSN: 2056-4961

Keywords

Open Access
Book part
Publication date: 4 June 2021

Julia Slupska and Leonie Maria Tanczer

Technology-facilitated abuse, so-called “tech abuse,” through phones, trackers, and other emerging innovations, has a substantial impact on the nature of intimate partner violence…

Abstract

Technology-facilitated abuse, so-called “tech abuse,” through phones, trackers, and other emerging innovations, has a substantial impact on the nature of intimate partner violence (IPV). The current chapter examines the risks and harms posed to IPV victims/survivors from the burgeoning Internet of Things (IoT) environment. IoT systems are understood as “smartdevices such as conventional household appliances that are connected to the internet. Interdependencies between different products together with the devices' enhanced functionalities offer opportunities for coercion and control. Across the chapter, we use the example of IoT to showcase how and why tech abuse is a socio-technological issue and requires not only human-centered (i.e., societal) but also cybersecurity (i.e., technical) responses. We apply the method of “threat modeling,” which is a process used to investigate potential cybersecurity attacks, to shift the conventional technical focus from the risks to systems toward risks to people. Through the analysis of a smart lock, we highlight insufficiently designed IoT privacy and security features and uncover how seemingly neutral design decisions can constrain, shape, and facilitate coercive and controlling behaviors.

Details

The Emerald International Handbook of Technology-Facilitated Violence and Abuse
Type: Book
ISBN: 978-1-83982-849-2

Keywords

Article
Publication date: 27 January 2023

Davit Marikyan, Savvas Papagiannidis, Omer F. Rana and Rajiv Ranjan

The coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of remote…

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Abstract

Purpose

The coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of remote work to ensure business continuity. Such an unexpected reality created the conditions for testing new applications of smart home technology whilst working from home. Given the potential implications of such applications to improve the working environment, and a lack of research on that front, this paper pursued two objectives. First, the paper explored the impact of smart home applications by examining the factors that could contribute to perceived productivity and well-being whilst working from home. Second, the study investigated the role of productivity and well-being in motivating the intention of remote workers to use smart home technologies in a home-work environment in the future.

Design/methodology/approach

The study adopted a cross-sectional research design. For data collection, 528 smart home users working from home during the pandemic were recruited. Collected data were analysed using a structural equation modelling approach.

Findings

The results of the research confirmed that perceived productivity is dependent on service relevance, perceived usefulness, innovativeness, hedonic beliefs and control over environmental conditions. Perceived well-being correlates with task-technology fit, service relevance, perceived usefulness, perceived ease of use, attitude to smart homes, innovativeness, hedonic beliefs and control over environmental conditions. Intention to work from a smart home-office in the future is dependent on perceived well-being.

Originality/value

The findings of the research contribute to the organisational and smart home literature, by providing missing evidence about the implications of the application of smart home technologies for employees' perceived productivity and well-being. The paper considers the conditions that facilitate better outcomes during remote work and could potentially be used to improve the work environment in offices after the pandemic. Also, the findings inform smart home developers about the features of technology which could improve the developers' application in contexts beyond home settings.

Details

Internet Research, vol. 34 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 7 December 2021

Ghasson Shabha, Francesca Barber and Paul Laycock

There are 29 million homes in the UK, accounting for 14% of the UK's energy consumption. This is given that UK has one of the highest water and energy demands in Europe which…

Abstract

Purpose

There are 29 million homes in the UK, accounting for 14% of the UK's energy consumption. This is given that UK has one of the highest water and energy demands in Europe which needs to be addressed according to the Committee on Climate Change (CCC). Smart homes technology holds a current perception that it is principally used by “tech-savvy” users with larger budgets. However, smart home technology can be used to control water, heat and energy in the entire house. This paper investigates how smart home technology could be effectively utilised to aid the UK government in meeting climate change targets and to mitigate the environmental impact of a home in use towards reducing carbon emissions.

Design/methodology/approach

Both primary and secondary data were sought to gain insight into the research problem. An epistemological approach to this research is to use interpretivism to analyse data gathered via a semi-structured survey. Two groups of participants were approached: (1) professionals who are deemed knowledgeable about smart home development and implementation and (2) users of smart home technology. A variety of open-ended questions were formulated, allowing participants to elaborate by exploring issues and providing detailed qualitative responses based on their experience in this area which were interpreted quantitatively for clearer analysis.

Findings

With fossil fuel reserves depleting, there is an urgency for renewable, low carbon energy sources to reduce the 5 tonnes annual carbon emissions from a UK household. This requires a multi-faceted and a multimethod approach, relying on the involvement of both the general public and the government in order to be effective. By advancing energy grids to make them more efficient and reliable, concomitant necessitates a drastic change in the way of life and philosophy of homeowners when contemplating a reduction of carbon emissions. If both parties are able to do so, the UK is more likely to reach its 2050 net-zero carbon goal. The presence of a smart meter within the household is equally pivotal. It has a positive effect of reducing the amount of carbon emissions and hence more need to be installed.

Research limitations/implications

Further research is needed using a larger study sample to achieve more accurate and acceptable generalisations about any future course of action. Further investigation on the specifics of smart technology within the UK household is also needed to reduce the energy consumption in order to meet net-zero carbon 2050 targets due to failures of legislation.

Practical implications

For smart homes manufacturers and suppliers, more emphasis should be placed to enhance compatibility and interoperability of appliances and devices using different platform and creating more user's friendly manuals supported by step-by-step visual to support homeowners in the light of the wealth of knowledge base generated over the past few years. For homeowners, more emphasis should be placed on creating online knowledge management platform easily accessible which provide virtual support and technical advice to home owners to deal with any operational and technical issues or IT glitches. Developing technical design online platform for built environment professionals on incorporating smart sensors and environmentally beneficial technology during early design and construction stages towards achieving low to zero carbon homes.

Originality/value

This paper bridges a significant gap in the body of knowledge in term of its scope, theoretical validity and practical applicability, highlighting the impact of using smart home technology on the environment. It provides an insight into how the UK government could utilise smart home technology in order to reduce its carbon emission by identifying the potential link between using smart home technology and environmental sustainability in tackling and mitigating climate change. The findings can be applied to other building types and has the potential to employ aspects of smart home technology in order to manage energy and water usage including but not limited to healthcare, commercial and industrial buildings.

Details

Smart and Sustainable Built Environment, vol. 12 no. 2
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 1 March 2021

Zhihao Yu, Liang Song, Linhua Jiang and Omid Khold Sharafi

Security is the most important issue in Internet of Things (IoT)-based smart cities and blockchain (BC). So, the present paper aims to detect and organize the literature regarding…

Abstract

Purpose

Security is the most important issue in Internet of Things (IoT)-based smart cities and blockchain (BC). So, the present paper aims to detect and organize the literature regarding security in the IoT-based smart cities and BC context. It also proposes an agenda for future research. Therefore, the authors did a statistical review of security in IoT and BC in smart cities. The present investigation aims to determine the principal challenges and disturbances in IoT because of the BC adoption, the central BC applications in IoT-based smart cities and the BC future in IoT-based smart cities.

Design/methodology/approach

IoT) has a notable influence on modernizing and transforming the society and industry for knowledge digitizing. Therefore, it may be perceived and operated in real time. The IoT is undergoing exponential development in industry and investigation. Still, it contains some security and privacy susceptibilities. Naturally, the research community pays attention to the security and privacy of the IoT. Also, the academic community has put a significant focus on BC as a new security project. In the present paper, the significant mechanisms and investigations in BC ground have been checked out systematically because of the significance of security in the IoT and BC in smart cities. Electronic databases were used to search for keywords. Totally, based on different filters, 131 papers have been gained, and 17 related articles have been obtained and analyzed. The security mechanisms of BC in IoT-based smart cities have been ranked into three main categories as follows, smart health care, smart home and smart agriculture.

Findings

The findings showed that BC’s distinctive technical aspects might impressively find a solution for privacy and security problems encountering the IoT-based smart cities development. They also supply distributed storage, transparency, trust and other IoT support to form a valid, impressive and secure distributed IoT network and provide a beneficial guarantee for IoT-based smart city users’ security and privacy.

Research limitations/implications

The present investigation aims to be comprehensive, but some restrictions were also observed. Owing to the use of some filters for selecting the original papers, some complete works may be excluded. Besides, inspecting the total investigations on the security topic in BC and the IoT-based smart cities is infeasible. Albeit, the authors attempt to introduce a complete inspection of the security challenges in BC and the IoT-based smart cities. BC includes significant progress and innovation in the IoT-based smart cities’ security domain as new technology. Still, it contains some deficiencies as well. Investigators actively encounter the challenges and bring up persistent innovation and inspection of related technologies in the vision of the issues available in diverse application scenarios.

Practical implications

The use of BC technology in finding a solution for the security issues of the IoT-based smart cities is a research hotspot. There is numerable literature with data and theoretical support despite the suggestion of numerous relevant opinions. Therefore, this paper offers insights into how findings may guide practitioners and researchers in developing appropriate security systems dependent upon the features of IoT-based smart city systems and BC. This paper may also stimulate further investigation on the challenge of security in BC and IoT-based smart cities. The outcomes will be of great value for scholars and may supply sights into future investigation grounds in the present field.

Originality/value

As the authors state according to their knowledge, it is the first work using security challenges on BC and IoT-based smart cities. The literature review shows that few papers discuss how solving security issues in the IoT-based smart cities can benefit from the BC. The investigation suggests a literature review on the topic, recommending some thoughts on using security tools in the IoT-based smart cities. The present investigation helps organizations plan to integrate IoT and BC to detect the areas to focus. It also assists in better resource planning for the successful execution of smart technologies in their supply chains.

Details

Kybernetes, vol. 51 no. 1
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 5 March 2021

Chuloh Jung, Jihad Awad and Afaq Chohan

This paper aims to optimize the smart elderly housing planning with IoT (internet of things) technologies for an aging society in Dubai. To reflect the IoT technologies in the…

Abstract

Purpose

This paper aims to optimize the smart elderly housing planning with IoT (internet of things) technologies for an aging society in Dubai. To reflect the IoT technologies in the elderly housing, the characteristics of the IoT home network devices, applied to Ajman University (AU) testbed and smart services model with the IoT technologies are thoroughly analyzed.

Design/methodology/approach

To extract the optimal smart elderly housing model in Dubai, the Korean smart home model from smart cities in Korea was used to implement the testbed at AU. In total, 100 users survey had been performed to adjust the Korean model to local culture/context.

Findings

It was analyzed that convenience and functionality are factors that must be provided. The security system was pointed out as a common denominator for future enhancements. When IoT technologies are applied to elderly housing, it should focus on the safety and health management of the elderly.

Social implications

Dubai had announced a strategy to transform into a Smart City in 2014 and the strategy had included 100 initiatives. The base unit of smart homes, however, was not covered and furthermore as society grows older, the priority for IoT technologies application in the smart home should be focused on smart elderly housing, as the elderly is equivalent to the handicapped due to deteriorated physical abilities.

Originality/value

The characteristics of the IoT home network devices applied to the AU testbed and smart services model with the IoT technologies are thoroughly analyzed.

Details

Open House International, vol. 46 no. 4
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 15 September 2021

Yu Hsin Chen, Ching-Jui Keng and Ye-Li Chen

With the advancements of Internet of Things (IoT) and artificial intelligence (AI) in recent years, smart objects (SOs) have been widely applied in the lives of consumers to…

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Abstract

Purpose

With the advancements of Internet of Things (IoT) and artificial intelligence (AI) in recent years, smart objects (SOs) have been widely applied in the lives of consumers to fulfill a variety of functions. This research aims to explore the new interaction experience between consumers and a smart speaker that can create the effect of customer engagement by enhancing the gendered voice and product smartness.

Design/methodology/approach

This study conducted a 2 × 2 × 2 between-subject experiment to validate the research model and the hypotheses.

Findings

The results indicate that a high level of interaction experience between the users and smart speaker devices increases customer engagement. Smart speaker devices that present female voices have a high product smartness, whereas high levels of interaction experience are more effective in customer engagement. Furthermore, the results also show a moderate effect of gendered voice and product smartness between the interaction experience levels and customer engagement.

Originality/value

This study contributes to the assemblage theory and the interaction experience levels between users and smart speaker devices in IoT. Based on the results, suggestions on enhancing the smartness ability and application services of new smart speaker devices are proposed. The findings of this study can promote a more continuous interaction between users and smart speakers.

Details

Journal of Research in Interactive Marketing, vol. 16 no. 3
Type: Research Article
ISSN: 2040-7122

Keywords

1 – 10 of over 7000