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Article
Publication date: 27 September 2021

Demokaan Demirel and Maksud Emre Mülazımoğlu

This study aims to discuss the transformational effect of the smart governance concept, which is one of the complementary elements of the smart city concept and to explain the…

Abstract

Purpose

This study aims to discuss the transformational effect of the smart governance concept, which is one of the complementary elements of the smart city concept and to explain the change in governance structures according to the developments in information and communication technology.

Design/methodology/approach

In this study, the case study as one of the qualitative research methods is preferred, and smart city models of Barcelona, Amsterdam, Kocaeli and Ankara are examined.

Findings

In the research, scientific studies in the academic literature were evaluated according to the content analysis, and as a result of this analysis, the cities examined were grouped as “beginner,” “medium” and “advanced.” In the group, the characteristics of smart cities and the services they offer were taken into account. In this context, smart governance methods and their transformational effects are analyzed.

Originality/value

The most important contribution of this study to the literature is to identify the important characteristics of developed and successful smart city initiatives and to encourage their application to other developing world cities as a best practices model.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 16 no. 1
Type: Research Article
ISSN: 1750-6204

Keywords

Article
Publication date: 29 March 2019

Laura Broccardo, Francesca Culasso and Sara Giovanna Mauro

To address the growing pressure to foster effectiveness, sustainability and quality of life, local governments have focused on developing policies and initiatives designed to make…

1656

Abstract

Purpose

To address the growing pressure to foster effectiveness, sustainability and quality of life, local governments have focused on developing policies and initiatives designed to make their cities smarter. Despite the growing attention paid to this issue, an important but under-investigated issue is represented by the smart city governance. In this regard, in light of the claimed need for collaboration, the purpose of this paper is to investigate why and how different institutional works carried out by multiple actors may explain the way in which collaborative governance can be constructed in the context of a smart city.

Design/methodology/approach

A rich in-depth case study has been carried out exploring the experience of a smart city in the north of Italy. The study explores the institutional works done by multiple actors (Lawrence et al., 2013) and their influence on the governance of the smart city.

Findings

Collaboration is perceived to be instrumental in making a city smart, during the design and implementation phase, while generating new challenges that must be overcome by an integration of the political, technical and, especially, cultural work of the collective actors involved.

Originality/value

Despite governance is recognized as a crucial factor for realizing a smartness-orientation, it is scarcely investigated. The main value of the current research is thus its contribution to overcome this gap providing new empirical evidence on the role of multiple actors in the smart city context.

Details

International Journal of Public Sector Management, vol. 32 no. 4
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 23 March 2023

Josep Ivars-Baidal, Ana B. Casado-Díaz, Sandra Navarro-Ruiz and Marc Fuster-Uguet

Building on new trends in tourism and smart city governance, this study aims to examine the degree of interrelation between stakeholder networks involved in tourism governance and…

Abstract

Purpose

Building on new trends in tourism and smart city governance, this study aims to examine the degree of interrelation between stakeholder networks involved in tourism governance and smart city development. A model describing the transition towards smart tourism city governance is proposed.

Design/methodology/approach

The proposed model is tested through a multiple case study of seven European cities. This choice of sample makes the study highly representative. Data collection is based on an exhaustive search and analysis of available data on smart city initiatives, destination management organisations and tourism plans. Social network analysis using Gephi software is used to build stakeholder networks.

Findings

Analysis of the stakeholder networks that shape tourism governance and smart initiatives in several cities reveals a disconnection between the two types of networks. The results show limited progress towards the expected synergies of true smart tourism city governance.

Practical implications

Theoretically, the study contributes to the debate on new forms of governance for the complex evolution of urban tourism. In practice, the relationship between tourism governance and smart city initiatives needs to be redefined to achieve synergies that increase the inclusiveness and efficiency of urban tourism policies.

Originality/value

This study examines the under-researched topic of the interrelation between tourism governance and smart city initiatives. By comparing the networks of actors resulting from these two processes, it assesses the extent to which this interrelation helps the emergence of new governance models (smart tourism city governance).

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 21 November 2022

Petter Kvalvik, Mary Sánchez-Gordón and Ricardo Colomo-Palacios

Smart cities require data governance to articulate data sharing and use among relevant stakeholders. Given the lack of a comprehensive examination of this research topic, this…

Abstract

Purpose

Smart cities require data governance to articulate data sharing and use among relevant stakeholders. Given the lack of a comprehensive examination of this research topic, this study aims to review data governance publications to detect and categorize endeavors backing up data sharing in smart cities.

Design/methodology/approach

A systematic literature review was conducted, and 568 academic and professional sources were identified, but finally, only 10 relevant papers were selected.

Findings

Results reveal that data governance must be based on well-defined mechanisms, procedures and roles to achieve accountability and responsibility in a multi-actor environment. Moreover, data governance should be adapted to address power imbalances among all interested parties.

Research limitations/implications

The main limitation is the list of sources considered for the literature review. However, this study provides a holistic overview for researchers and professionals willing to know more about smart city data sharing.

Originality/value

This review identifies the data governance approaches supporting data sharing in smart cities, analyzes their data dimension, enhances the state-of-the-art literature on this topic and suggests possible areas for future research.

Details

Aslib Journal of Information Management, vol. 75 no. 6
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 8 September 2022

Diego Armando Jurado-Zambrano, Juan Velez-Ocampo and Esteban López-Zapata

The purpose of this paper is to identify and analyze the strategic decisions, especially those focused on smart governance, that have been implemented by the cities of Buenos…

Abstract

Purpose

The purpose of this paper is to identify and analyze the strategic decisions, especially those focused on smart governance, that have been implemented by the cities of Buenos Aires (Argentina), Medellín (Colombia) and Mexico City (Mexico) and how they have impacted the Sustainable Development Goals (SDGs).

Design/methodology/approach

Using a qualitative approach and a descriptive scope, this manuscript follows a multiple case study methodology that was primarily based on the analysis of archival records and documentation using pattern-matching and cross-case synthesis as analytical techniques.

Findings

Observed cities share three main characteristics when implementing smart governance strategies linked to SDG 16: technology-based solutions to solve recent and long-lasting societal problems; broad, diverse and active citizen participation; and a socio-technical approach toward smart governance and SDG 16.

Research limitations/implications

This paper points out the linkages between smart governance and SDGs in emerging markets’ smart cities. The findings of this study indicate the need to promote socio-technical approaches – rather than merely technical perspectives – to achieve SDG 16. Hence, citizen participation, open government and co-creation initiatives are key to the promotion of more inclusive and solid institutions.

Originality/value

The most important contribution of this study is to identify the strategic initiatives developed by three leading smart cities in Latin America from the smart governance point of view and their relationship with the SDGs, which is useful because it contributes to expanding our understanding of smart governance from practical experiences.

Propósito

El propósito de este manuscrito es identificar y analizar las decisiones estratégicas, especialmente aquellas enfocadas en la gobernanza inteligente, que han sido implementadas por las ciudades de Buenos Aires (Argentina), Medellín (Colombia) y Ciudad de México (México), y cómo han impactado en los Objetivos de Desarrollo Sostenible (ODS).

Diseño/metodología/enfoque

Utilizando un enfoque cualitativo y un alcance descriptivo, este manuscrito sigue una metodología de estudio de casos múltiples que se basó principalmente en el análisis de registros de archivo y documentación utilizando la comparación de patrones y la síntesis cruzada de casos como técnicas analíticas.

Hallazgos

Las ciudades observadas comparten tres características principales al implementar estrategias de gobernanza inteligente vinculadas al ODS 16: soluciones basadas en tecnología para resolver problemas sociales recientes y duraderos; participación ciudadana amplia, diversa y activa; y un enfoque socio-técnico hacia la gobernanza inteligente y el ODS16.

Limitaciones/implicaciones de la investigación

Este documento señala los vínculos entre la gobernanza inteligente y los ODS en el contexto de las ciudades inteligentes de los mercados emergentes. Los hallazgos de este estudio indican la necesidad de promover enfoques sociotécnicos -en lugar de perspectivas meramente técnicas- para el logro del ODS16. Por lo tanto, las iniciativas de participación ciudadana, gobierno abierto y cocreación son claves para la promoción de instituciones más inclusivas y sólidas.

Originalidad/valor

La contribución más importante de este estudio es identificar las iniciativas estratégicas desarrolladas por tres ciudades inteligentes líderes en América Latina desde el punto de vista de la gobernanza inteligente y su relación con los ODS, lo cual es útil porque contribuye a ampliar nuestra comprensión. de gobernanza inteligente a partir de experiencias prácticas.

Objetivo

O objetivo deste manuscrito é identificar e analisar as decisões estratégicas, especialmente aquelas focadas na governança inteligente, que foram implementadas nas cidades de Buenos Aires (Argentina), Medellín (Colômbia) e Cidade do México (México), e como elas impactaram os Objetivos de Desenvolvimento Sustentável (ODS).

Projeto/metodologia/abordagem

Utilizando uma abordagem qualitativa e um escopo descritivo, este manuscrito segue uma metodologia de estudo de casos múltiplos que se baseou principalmente na análise de documentos e registros arquivísticos usando correspondência de padrões e síntese de casos cruzados como técnicas analíticas.

Resultados

As cidades observadas compartilham três características principais ao implementar estratégias de governança inteligente vinculadas ao ODS16: soluções baseadas na tecnologia para resolver problemas sociais recentes e duradouros; participação cidadã ampla, diversificada e ativa; e uma abordagem sociotécnica para governança inteligente e ODS16.

Limitações/implicações da pesquisa

Este artigo aponta as ligações entre governança inteligente e ODS no contexto das cidades inteligentes dos mercados emergentes. Os resultados deste estudo indicam a necessidade de promover abordagens sociotécnicas – mais do que perspectivas somente técnicas – para o alcance dos ODS16. Assim, a participação cidadã, o governo aberto e as iniciativas de cocriação são fundamentais para a promoção de instituições mais inclusivas e sólidas.

Originalidade/valor

A contribuição mais importante deste estudo é identificar as iniciativas estratégicas desenvolvidas por três cidades inteligentes líderes na América Latina do ponto de vista da governança inteligente e sua relação com os ODS, o que é útil porque contribui para ampliar nosso entendimento de governança inteligente a partir de experiências práticas.

Article
Publication date: 12 March 2021

Loai Ali Zeenalabden Ali Alsaid

This study seeks to explore the powerful role(s) of institutionalised performance measurement systems or metrics in smart city governance in a politically and militarily sensitive…

Abstract

Purpose

This study seeks to explore the powerful role(s) of institutionalised performance measurement systems or metrics in smart city governance in a politically and militarily sensitive developing country.

Design/methodology/approach

This study extends the application and contribution of a multi-level institutional framework to previous management accounting literature on the potential relationship between performance measurement and smart city governance. The value of utilising a multi-level framework is to broaden and deepen theoretical analyses about this relationship to include the effect of political pressure from the military regime at the macro level on the institutionalisation of a performance measurement system at the micro-organisational level. Taking the New Cairo city council smart electricity networks project (Egypt) as an interpretive qualitative single-case study, data collection methods included semi-structured interviews, direct observations and documentary readings.

Findings

Performance measurement systems or metrics, especially in politically and militarily sensitive smart cities, constitutes a process of cascading (macro-micro) institutionalisation that is closely linked to sustainable developments taking place in the wider arena of urban policies. Going a step further, accounting-based performance metrics, arising from political and military pressures towards public-private collaborations, contribute to smart city management and accountability (governance). Institutionalised measurement systems or performance metrics play a powerful accounting role(s) in shaping and reshaping political decisions and military actions in the city council.

Originality/value

Theoretically, this study goes beyond the cascading institutionalisation process by arguing for the powerful role(s) of institutionalised accounting and performance measurement systems in smart city decision-making and governance. Empirically, it enriches previous literature with a case study of a developing Arab Spring country, characterised by an emerging economy, political sensitivity and military engagement, rather than developed and more stable countries that have been thoroughly investigated. It is also among the first politically engaged accounting case studies to highlight public-private collaborations as a recent reform in public sector governance and accountability.

Details

Journal of Accounting in Emerging Economies, vol. 11 no. 3
Type: Research Article
ISSN: 2042-1168

Keywords

Article
Publication date: 5 June 2020

Shuling Zhou, Xi Zhang, Juan Liu, Kaihua Zhang and Yuqing Zhao

Smart cities show a “booming” trend both in the academia and the industry in recent years. Scholars across the world have been investigating how new technologies are applied to…

Abstract

Purpose

Smart cities show a “booming” trend both in the academia and the industry in recent years. Scholars across the world have been investigating how new technologies are applied to develop new services to the inhabitants and cities all over the world also address the “smart cities” challenges by promoting policymaking and governance. This paper aims to conduct in-depth research on smart cities by combining the study of governance policy study and information technology study.

Design/methodology/approach

This paper empirically mapped the trends of smart city development, outstanding scholars and hot topics about smart cities by analyzing important references using CiteSpace. The authors visualized references and topics to analyze smart city research, based on empirical data from Web of Science. Furthermore, two most important research branches – topics from smart city governance research and those from information systems (IS) research were studied, respectively.

Findings

First, the authors mapped the development of research and divided the development into three different stages. Second, the authors explored important, influential and instructive publications and publications’ attributes including authors, institutions, journals and topics. Third, the authors found there are different characteristics between the IS group and the governance group in publication situations, influential institutions, journals and authors, although the research points of the two branches are overlapping and fragmented. Finally, the authors proposed important topics, which include “internet of things (IoT)”, “big data”, “smart city systems” and “smart city management” and the authors predicted that “IoT” and “smart city challenge” would be future trends in recent years.

Originality/value

This study is an innovative research of its category because it visualized the development of smart city research, analyzed both governance and technology branches of smart city research synthetically using CiteSpace and forecasted future trends of smart city research by topics analysis and visualization of evolution.

Details

Journal of Science and Technology Policy Management, vol. 11 no. 4
Type: Research Article
ISSN: 2053-4620

Keywords

Open Access
Article
Publication date: 10 March 2022

Tomas Träskman

The paper explores the emergence of smart city governance with a particular focus on the cognitive value of the new technologies and the different accountabilities emerging in the…

1664

Abstract

Purpose

The paper explores the emergence of smart city governance with a particular focus on the cognitive value of the new technologies and the different accountabilities emerging in the digital infrastructures attempting to visualize and rationalize urban dynamics.

Design/methodology/approach

Drawing on ethnographic, netnographic and interview data from an empirical case study of the Smart and Wise City Turku spearhead project, the study builds on the assumption that smart cities emerge from the interaction between the characteristics of technologies, constellations of actors and contextual conditions.

Findings

The results report smart city activities as an organizational process and a reconfiguration that incorporates new technology with old infrastructure. Through the lens of the empirical examples, we are able to show how smart city actors, boundaries and infrastructures are mobilized, become valuable and are rendered visible. The smart cities infrastructure traces, values and governs actors, identities, objects, ideas and relations to animate new desires and feats of imagination.

Practical implications

In terms of implications to practice, the situated descriptions echo recent calls to leaders and managers to ask how much traceability is enough (Power, 2019) and limits of accountability (Messner, 2009).

Originality/value

The central theoretical concept of “thinking infrastructure” highlights how new accounting practices operate by disclosing (Kornberger et al., 2017) new worlds where the platforms and the users discover the nature of their responsibilities to the other. The contribution of this paper is that it examines what happens when smartness is understood as a thinking infrastructure. Different theorizations of infrastructure have implications for the study of smart cities. The lens helps us grasp possible tensions and consequences in terms of accountability that arise from new forms of participation in smart cities. It helps urban governance scholarship understand how smartness informs and shapes distributed and embodied cognition.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 34 no. 5
Type: Research Article
ISSN: 1096-3367

Keywords

Article
Publication date: 5 March 2018

Manuel Pedro Rodríguez Bolívar

This paper is framed under the relevance of collaborative governance models in smart cities that are members of the EUROCITIES network and are involved in a working group about…

Abstract

Purpose

This paper is framed under the relevance of collaborative governance models in smart cities that are members of the EUROCITIES network and are involved in a working group about “creative citizenship” and seeks to analyse the use of new technologies by city governments in smart cities with the aim at improving e-participation of the citizenry in the public arena. The paper aims to discuss these issues.

Design/methodology/approach

This research is based on two data collection methods. First, this paper performs an e-survey sent to leading European smart cities about the relevance of collaborative governance in strategies of cities, about the main pillars and outcomes of smart governance and about the model of participation in developing a smart city. Second, an examination of 47 local governments of smart cities included in the working group of “creative citizenship” in the EUROCITIES network is performed during March 2017 with the specific purpose of collecting data about smart technologies used for e-participation.

Findings

Sample smart cities believe that collaborative governance is necessary to be implemented in public sector management under the smart environment but less than 50 per cent of them have created citizen participation platforms to promote citizen involvement in public affairs and only a few of them promote online public consultations, discussions and petitions. Also, there are differences in perceptions and in e-participation tools used by sample smart cities in accordance with the administrative culture of the country in which these cities are located.

Originality/value

This paper contributes to fill the gap in the analysis of the relevance of collaborative governance models in smart cities and the use in these cities of transparency websites, open data projects or e-participation platforms to promote citizen involvement in the public affairs of the city.

Propósito

Este artículo se enmarca dentro del estudio de los modelos de gobernanza colaborativa en las ciudades inteligentes y analiza aquéllas que son miembros de la red EUROCITIES y, además, participan en un grupo de trabajo sobre "ciudadanía creativa", buscando analizar el uso de las nuevas tecnologías por parte de los gobiernos de estas ciudades inteligentes con el objetivo de mejorar la e-participación pública.

Diseño/metodología/enfoque

Esta investigación se basa en dos métodos de recopilación de datos. En primer lugar, este documento realiza una encuesta electrónica enviada a las principales ciudades inteligentes europeas sobre: a) la relevancia de la gobernanza colaborativa en las estrategias de las ciudades; b) los principales fundamentos y resultados de la gobernanza inteligente; y c) el modelo de participación en el desarrollo de una ciudad inteligente. En segundo lugar, este trabajo realiza, a fecha de mayo de 2017, un análisis de las nuevas tecnologías utilizadas por 47 gobiernos locales de estas ciudades inteligentes (aquéllas incluidas en el grupo de trabajo de "ciudadanía creativa" en la red EUROCITIES) para facilitar la participación electrónica de la ciudadanía.

Hallazgos

Las ciudades inteligentes de muestra creen que la gobernanza colaborativa debe ser implementada en la gestión de la ciudad inteligente, pero menos del 50% han creado plataformas de e-participación ciudadana para promover la involucración de la ciudadanía en los asuntos públicos, y sólo unas pocas de estas ciudades promueven el desarrollo de consultas, discusiones y peticiones online. Además, un análisis realizado por culturas administrativas destaca la existencia de diferencias entre las percepciones obtenidas de los gestores de las ciudades inteligentes de la muestra y las herramientas que estas ciudades utilizan para fomentar la e-participación pública.

Originalidad/valour

Este documento contribuye a llenar el vacío en la investigación sobre el análisis de la relevancia de los modelos de gobernanza colaborativa en ciudades inteligentes y el uso de web de transparencia, de datos abiertos o de plataformas de participación electrónica para promover la participación ciudadana en los asuntos públicos dentro de estas ciudades.

Details

Academia Revista Latinoamericana de Administración, vol. 31 no. 1
Type: Research Article
ISSN: 1012-8255

Keywords

Open Access
Article
Publication date: 20 May 2020

Mauro Romanelli

The purpose of this study is to identify the pathway that leads to cities to proceeding towards urban sustainability.

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Abstract

Purpose

The purpose of this study is to identify the pathway that leads to cities to proceeding towards urban sustainability.

Design/methodology/approach

This study intends to propose a theoretical analysis on the city as sustainable community that drives urban development adopting a smart vision for urban growth.

Findings

Cities as sustainable urban communities develop smartness as a vision for change understanding and developing the potential offered by information technology reinforcing the community by shaping collaborative governance.

Research limitations/implications

Cities using information technology as a source for urban sustainability develop smartness to evolve as smart communities following a managerial and organizational view towards sustainability as a source for continuous innovation and change within urban ecosystem.

Originality/value

Cities identify a sustainability-oriented and community-driven pathway as a vision for continuous change that helps to improve urban competitiveness, innovation and democracy ensuring high quality of life by strengthening the potential offered by technology-enabled and human-centred smartness.

Details

Kybernetes, vol. 49 no. 7
Type: Research Article
ISSN: 0368-492X

Keywords

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