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Article
Publication date: 24 July 2023

Muhammad Younus, Achmad Nurmandi, Suswanta Suswanta and Wahdania Suardi

The purpose of this paper is to focus on explaining the concept of a smart citizen and in what way it is related to and dependent on smart government.

Abstract

Purpose

The purpose of this paper is to focus on explaining the concept of a smart citizen and in what way it is related to and dependent on smart government.

Design/methodology/approach

To study this specific use case, researchers use “Qualitative Research.” For the review of the literature, the authors used an indirect citation. Additionally, VOSviewer software was used to evaluate the research data for this paper.

Findings

As researchers, the authors will explain how smart governments lay the foundation for transforming an ordinary citizen into a smart citizen. Also, they will be highlighting the significance and importance of citizens becoming smart in the future and how it will give an edge to any country over others in terms of development and growth.

Originality/value

After it, the authors will be sharing the essential qualities that are joined together to make a smart citizen and able to distinguish between a common citizen and smart citizen. Finally, creating an understanding of it, the emphasis will be on the facilities and services smart citizens will get under a smart government, which will eventually increase the smartness of the citizens.

Details

Transforming Government: People, Process and Policy, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 5 December 2017

Sheshadri Chatterjee and Arpan Kumar Kar

The purpose of this paper is to understand the effects of successful adoption of information technology (IT)-enabled services to be provided in the proposed smart cities of India…

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Abstract

Purpose

The purpose of this paper is to understand the effects of successful adoption of information technology (IT)-enabled services to be provided in the proposed smart cities of India from end-user-experience perspective.

Design/methodology/approach

This paper has taken a sincere endeavor to understand to what extent the success of the smart cities depends on the users’ experience of the IT-enabled services, the backbone of smart cities, and how using IT-enabled services can improve the quality of the users’ lifestyle. Initially, few hypotheses have been developed from literature review, followed by structured questionnaires. Once the data were collected, they were analyzed using different statistical tools. This paper will be useful for the policymakers, specifically those who are involved in technology and IT-governance-related areas, in policymaking for the proposed smart cities in India.

Findings

This study tries to find how the IT-enabled services would transform the lives of residents both socially and technologically; to what extent the prospective citizens will be engaged to use the modern services; to what extent the threat of privacy and security issues affects the overall performance of the proposed smart cities of India; and how gaining trust of the citizens could help in successful adoption of IT services. This paper tries to find out few of these questions from the city residents’ perspective.

Research limitations/implications

This study is undertaken keeping Indian smart cities in perspective. However, in India, the proposed smart cities are in different states. In fact, the respondents selected by the authors are not the true representatives of the whole population, which is spread covering all parts of India. This paper could have implications for policymakers in drafting the smart city policy in India especially from IT-governance and user-experience perspective.

Practical implications

As this study discusses proposed smart cities of India from IT-enabled services and from the citizens’ perspective, it will have a huge practical implication once these smart cities become operational in India.

Social implications

This study discusses the IT-enabled services expected to be provided to the citizens of the proposed smart cities of India. As the paper discusses about the citizens’ perspective and the proposed smart cities of India, it definitely has social implications especially since the study is related to the citizens of proposed smart cities of India.

Originality/value

The research reported in this manuscript is the outcome of in-depth study on proposed Indian smart cities especially from IT adoption and from users’ perspective. Very few studies have been carried out on proposed Indian smart cities from IT adoption perspective and how that could improve the lifestyle of the residents.

Details

Journal of Science and Technology Policy Management, vol. 9 no. 2
Type: Research Article
ISSN: 2053-4620

Keywords

Article
Publication date: 17 August 2015

Ignasi Capdevila and Matías I. Zarlenga

In recent years, the term “smart city” has attracted a lot of attention from policy makers, business leaders and citizenship in general. Although there is not a unique definition…

4881

Abstract

Purpose

In recent years, the term “smart city” has attracted a lot of attention from policy makers, business leaders and citizenship in general. Although there is not a unique definition of what a smart city is, it is generally accepted that “smart” urban policies refer to local governments’ initiatives that use information and communication technologies in order to increase the quality of life of their inhabitants while contributing to a sustainable development. So far, “smart city” approaches have generally been related to top-down processes of technology diffusion. The purpose of this paper is to present a broader view on “smart” initiatives to analyze both top-down and bottom-up dynamics in a smart city. The authors argue that these two perspectives are complementary and its combination can reinforce the collaboration between different city stakeholders. Top-down and bottom-up initiatives are not opposed forces but, on the contrary, can have a synergistic effect on the innovation capacity of the city. Both perspectives are illustrated by providing examples of different “smart” aspects in the city of Barcelona: smart districts, open collaborative spaces, infrastructures and open data.

Design/methodology/approach

To illustrate the arguments, the authors analyze the case of the city of Barcelona providing examples of top-down and bottom-up initiatives in four different smart city aspects: smart districts, open collaborative spaces, infrastructures and open data. The research method is based on a case study (Yin, 1984). The primary data consisted on interviews to city council representatives as well as managers of local public institutions, like economic development offices, and local organizations like for instance coworking spaces. The authors interviewed also specialists on the innovation history of the city in order to validate the data. In addition, the authors used secondary data such as reports on the 22@, and documentation on the Barcelona innovation policies, as well as doing a compilation of press articles and the online content of the institutional webpages. All together, the authors have followed a data triangulation strategy to seek data validation based on the cross-verification of the analyzed data sources.

Findings

The analysis suggests that the top-down and bottom-up perspectives are complementary and their combination can reinforce the collaboration between different city stakeholders. Top-down and bottom-up initiatives are not opposed forces but, on the contrary, can have a synergistic effect on the innovation capacity of the city. Both perspectives are illustrated by providing examples of different “smart” aspects in the city of Barcelona: smart districts, open collaborative spaces, infrastructures and open data.

Research limitations/implications

Nevertheless, the analysis has its limitations. Even if the authors have emphasized the importance of the bottom-up initiatives, citizens do not have often the resources to act without governmental intervention. This is the case of services that require high-cost infrastructures or regulatory changes. Also, as it usually happens in the case of disruptive technology, it is hard for citizens to understand the possibilities of its use. In these cases, firms and institutions must play an important role in the first phases of the diffusion of innovations, by informing and incentivizing its use. It is also important to note that some of the emerging usages of technology are confronted to legal or regulatory issues. For instance, distributed and shared Wi-Fi networks might be in opposition to economic interests of internet providers, that often difficult its expansion. It is also the case of services of the sharing economy that represent a menace to established institutions (like the tensions between Uber and taxi companies, or Airbnb and hotels). In these cases, city halls like it is the case in Barcelona, tend to respond to these emergent uses of technology by regulating to ensure protection to existing corporate services.

Practical implications

In conclusion, the transformational process that leads a city to become a smart city has to take in consideration the complexity and the plurality of the urban reality. Beyond considering citizens as being users, testers or consumers of technology, local administrations that are able to identify, nourish and integrate the emerging citizens’ initiatives would contribute to the reinforcement of a smart city reality.

Originality/value

The contribution of the paper is to go beyond the generalized technologic discourse around smart cities by adding the layer of the citizens’ initiatives.

Details

Journal of Strategy and Management, vol. 8 no. 3
Type: Research Article
ISSN: 1755-425X

Keywords

Abstract

Details

Smart Cities
Type: Book
ISBN: 978-1-78769-613-6

Article
Publication date: 24 October 2023

Nibras Sameer, Chaham Alalouch, Saleh Al-Saadi and Mohamed S. Saleh

This study aims to assess the readiness of both citizens and the government for digital participatory planning (DDP) as a contribution to the undergoing transformative shift…

Abstract

Purpose

This study aims to assess the readiness of both citizens and the government for digital participatory planning (DDP) as a contribution to the undergoing transformative shift toward smart and sustainable cities to address the challenges posed by rapid urbanization. While much attention has been devoted to leveraging technology to mitigate these challenges, there has been a relative lack of emphasis on engaging stakeholders in the planning process in a smart and inclusive manner. DPP stands as a cornerstone for the development of sustainable and smart cities. However, before DPP can be effectively implemented on the ground, it is crucial to assess the city readiness for DPP to ensure its success. This assessment is undertaken as part of Oman's broader initiative to transition into sustainable smart cities in alignment with the goals outlined in Oman Vision 2040.

Design/methodology/approach

A generic evaluation framework was identified, validated and customized to the local context by experts using the pile sorting technique based on the social constructivism theory. Then, the revised framework was used to evaluate the readiness of a sample of local citizens and government officials in Oman for the DPP concept.

Findings

The inferential statistical analysis revealed that citizens are willing to participate in DPP when trust and transparency with policymakers are enhanced. On the government side, the results showed that there is adequate infrastructure that can enable DPP, and planners have a positive attitude toward DPP provided that trust in citizens' opinions is strengthened. This study concludes with a roadmap for preparation for DPP implementation in smart sustainable cities mandated by Oman Vision 2040. The findings and roadmap can inform policy development, decision-making and urban planning practices toward more inclusive, participatory and technologically enabled urban environments.

Originality/value

The study contributes to the existing body of knowledge by emphasizing the significance of stakeholders' smart involvement in planning processes, social sustainability, evaluating city readiness for DPP and providing practical recommendations for DPP implementation in the context of smart sustainable cities. At a theoretical level, the study contributes a framework for assessing readiness for DPP and emphasizes that mutual trust is not only important for conventional participation practices but it is also essential for smart citizens. This study argues that a building or a city is not sustainable unless it is seen as such by its stakeholders, including the end users. Therefore, effective and smart involvement of the citizens in smart city planning is a precondition for the success of the future cities.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 12 January 2022

Zhaoyu Chen and Irene Cheng Chu Chan

This study examined a tourism destination, Macao, a fast-progressing smart city under development, vis-à-vis a set of smart city quality of life (SCQOL) domains and verified their…

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Abstract

Purpose

This study examined a tourism destination, Macao, a fast-progressing smart city under development, vis-à-vis a set of smart city quality of life (SCQOL) domains and verified their effects on citizens' attitudes, perceptions and support for citizen-centric smart city development (SCD).

Design/methodology/approach

This study adopted a quantitative approach. In particular, a questionnaire survey was used to collect data from Macao citizens. Factor analysis was used to identify SCQOL domains, while multiple linear regression and cluster analysis were used to achieve the research objectives.

Findings

This study identified five SCQOL domains: smart environment, smart people, smart livelihood, smart economy and economic policy, and smart mobility. Each of the domains had a different influence on citizens' attitudes and support for SCD. Three citizen segments (passive, neutral and enthusiastic supporters) were identified.

Practical implications

The five SCQOL domains, their effects on citizens' support for SCD and the three citizen segments identified can help implement the appropriate measures to enhance the target groups' SCD. The findings are also of practical value in evaluating the citizen-centric approaches on smart progress in other contexts.

Originality/value

The concept of smart technology has been widely applied to all aspects of city development. The main goal of SCD is to enhance citizens' quality of life. However, most studies have only explored smart cities and quality of life in isolation. Grounded on citizen centrality, this study contributes to the literature on SCD by proposing a new concept of SCQOL, identifying the domains constituting SCQOL and their influence on citizens' support for SCD.

Details

Information Technology & People, vol. 36 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

Book part
Publication date: 14 December 2023

Filippo Marchesani

This chapter aims to provide a comprehensive understanding of the urban outcomes of smart city projects, focusing on their primary objectives. The first objective is to facilitate…

Abstract

This chapter aims to provide a comprehensive understanding of the urban outcomes of smart city projects, focusing on their primary objectives. The first objective is to facilitate the management and flow of information, data, and resources to enhance resource efficiency, sustainability, and the quality of life for citizens and stakeholders. This chapter offers insights into the urban objectives of smart city projects within the local ecosystem, with a specific emphasis on digital and key urban outcomes. It provides an overview of the digital outcomes, including the advancement of digital systems for safety and urban monitoring, the provision of customized digital services, and the promotion of citizen engagement through digital platforms. This chapter also evaluates the environmental outcomes of smart city projects, such as improved quality of life, increased urban efficiency, and contributions to a sustainable environment. To provide a well-rounded understanding, interviews with policymakers and city managers, as well as case studies from cities like London, Medellin, Helsinki, Singapore, Girona, and San Diego, are incorporated. Furthermore, this chapter incorporates data and findings from top-tier international journals to provide a clear understanding of the impact of smart cities on the local ecosystem.

Book part
Publication date: 22 August 2023

Patrick Lynch

This chapter explores the evolution of smart city thinking in order to have a clear understanding of what is involved in effectively and sustainably implementing a Smart City 4.0…

Abstract

This chapter explores the evolution of smart city thinking in order to have a clear understanding of what is involved in effectively and sustainably implementing a Smart City 4.0 strategy. The chapter illustrates that the concept of smart cities has evolved from the technology driven implementations to Cities as Open Innovation Platforms. These open and participatory platforms facilitate the interaction and collaboration of the city's citizens, government, industry, entrepreneurs, academia, creatives and the social sector so that they can harness their collective intelligence for innovation, experimentation and implementation of solutions that creates real transformational value for the betterment of the city's and its stakeholders. The author also identifies the key dimensions on which a smart city 4.0 concept must be built upon but highlights that depending on the composition of its stakeholder ecosystem, the City will prioritise different dimensions and so each smart city is unique. The chapter builds upon the experience of implementing a Smart City 4.0 project in Waterford, Ireland. Details of the smart city initiatives implemented are illustrates with examples.

Book part
Publication date: 14 December 2023

Filippo Marchesani

This chapter concludes the book by addressing the complexities and challenges associated with smart cities. Despite the widespread enthusiasm and progressive policies surrounding…

Abstract

This chapter concludes the book by addressing the complexities and challenges associated with smart cities. Despite the widespread enthusiasm and progressive policies surrounding smart cities, navigating this world remains a desirable yet complex challenge. Drawing on existing literature, this final chapter serves as a synthesis of the key points covered throughout the book and offers practical guidelines for navigating the landscape of smart cities. This chapter provides valuable tips and insights for both citizens and policymakers, recognizing their pivotal roles in shaping the future of smart cities. Additionally, it delves into the current challenges faced by smart city initiatives and discusses potential future directions. Emphasizing the need for ongoing adaptation and innovation, this chapter highlights the importance of overcoming obstacles and capitalizing on opportunities in the rapidly evolving digital age. By offering a comprehensive overview and practical recommendations, this chapter aims to equip readers with the knowledge and tools to navigate the complexities of smart cities effectively. It concludes the book on a forward-looking note, emphasizing the dynamic nature of smart city development and the continuous need for adaptation and innovation.

Book part
Publication date: 14 December 2023

Filippo Marchesani

This chapter investigates the geographical variations and approaches that shape the implementation of smart city projects on a global scale. Recognizing the significant influence…

Abstract

This chapter investigates the geographical variations and approaches that shape the implementation of smart city projects on a global scale. Recognizing the significant influence of contextual factors on smart city initiatives, this chapter aims to comprehend the dynamics that drive the objectives and approaches of smart city projects across different countries. This chapter provides an overview of the strategic and geographical factors that impact smart city implementation, considering organizational drivers and practices, such as the Hofstede model in context. It explores the role of citizen-based, technology-based, and decision-making-based development in smart city implementation. Moreover, this chapter examines the strategic, cultural, socioeconomic, and geographical differences that influence smart city projects worldwide. It analyzes the geographical influence and internal drivers of smart city projects, focusing on Europe, North America, Latin America, and East and South Asia. This analysis offers insights into diverse approaches to smart city development, encompassing top-down and bottom-up approaches. By examining various perspectives and experiences from smart city initiatives worldwide, this chapter sheds light on the challenges and opportunities associated with implementing smart city strategies in different contexts.

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