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Based on fieldwork among Muslim drug dealers in Norway, this chapter presents a narrative ethnographic framework for the study of storytelling. Whereas traditional narrative research considers stories mainly for their internal structure and meaning, narrative ethnography widens the focus to examine stories as they are being performed on specific social occasions. This widened focus requires sustained ethnographic attention to an array of situational factors, most notably the cultural context from which narratives emerge; the locations in which narratives are performed or not performed; the expressive means used during narrative performances; the sequence of actions that make up the scenario of performances; and the impact performances have on the narrators and their audiences. One of the advantages of narrative ethnography is that it allows for consideration of storytelling practices as they evolve and change across time and space. Another is that it facilitates embodied engagement and understandings of other people's situation. The chapter suggests that narrative criminologists may benefit from studying storytelling with all of their senses – not just hearing or reading words, but actively sensing narrative performances with their entire bodies. By mobilizing all senses, and attending to both verbal and nonverbal stimuli, the narrative researcher may develop an embodied ‘feel’ for the stories people are telling.

The purpose of this paper is to investigate the importance of communication that occurs just before workplace meetings (i.e. pre-meeting talk). The paper explores how four specific types of pre-meeting talk (small talk, work talk, meeting preparatory talk, and shop talk) impact participants’ experiences of meeting effectiveness. Moreover, the authors investigate the role of participants’ personality in the link between pre-meeting talk and perceived meeting effectiveness.

Data were obtained using an online survey of working adults (n=252). Because pre-meeting talk has not been studied previously, a new survey measure of meeting talk was developed.

Pre-meeting small talk was a significant predictor of meeting effectiveness, even while considering good meeting procedures. Extraversion was identified as a moderator in this context, such that the relationship between pre-meeting talk and perceived meeting effectiveness was stronger for less extraverted participants.

The findings provide the first empirical support for the ripple effect, in terms of meetings producing pre-meeting talk, and suggest that pre-meeting talk meaningfully impact employees’ meeting experiences and perceptions of meeting effectiveness. To address limitations inherent in the cross-section correlational design of the study, future research should experimentally test whether pre-meeting talk actually causes changes in meeting processes and outcomes.

Managers should encourage their employees to arrive in time to participate in pre-meeting talk. Side conversations before a scheduled meeting starts can have beneficial effects for meeting outcomes and should be fostered.

There is very limited research on the role of pre-meeting talk. The authors identify that small talk is a predictor of meeting effectiveness even after considering previously studied good meeting procedures.

The purpose of this paper is to show how interactions in organizations need to move beyond the superficial.

The paper is a think piece based on experience.

The paper finds that the need is to get beyond small talk into big talk.

The practical implications of the paper are that managers and developers need to consider the ways in which they develop trust in organiszations, and the need is for people to engage in dialogue around things that really matter.

The critique of networking in this paper is new and original.

Research into the library as place investigates the role of public library buildings as destinations, physical places where people go for various reasons ranging from making use of the library's resources and services or seeking to fulfill an information or reading need to less easily identified reasons that may include using the library's building as a place to make social or business contacts, to build or reinforce community or political ties, or to create or reinforce a personal identity. This study asks: How are one rural US public library system's newly constructed buildings functioning as places? The answer is derived from answers to sub-questions about adult library users, user, and staff perceptions of library use, and observed use of library facilities. The findings are contextualized using a framework built of theories from human geography, sociology, and information studies.

This case study replicates a mixed-methods case study conducted at the main public libraries in Toronto and Vancouver in the late1990s and first reproduced in Halifax, Nova Scotia in 2006. It tests methods used in large urban settings in a rural, small-town environment. This study also expands on its antecedents by using thematic analysis to determine which conceptualizations of the role of the public library as place are most relevant to the community under investigation.

The study relies on quantitative and qualitative data collected via surveys and interviews of adult library users, interviews of library public service staff members, structured observations of people using the libraries, and analysis of selected administrative documents. The five sets of data are triangulated to answer the research sub-questions.

Thematic analysis grounded in the conceptual framework finds that public realm theory best contextualizes the relationships that develop between library staff members and adult library users over time. The study finds that the libraries serve their communities as informational places and as familiarized locales rather than as third places, and that the libraries facilitate the generation of social capital for their users.

In organizations that have to meet demands from multiple sponsors, and that mix missions from different spheres, such as “civic,” “market,” “family,” how do participants orient themselves, so they can interact appropriately? Do participants’ practical navigation techniques have unintended consequences? To address these two questions, the authors draw on an ethnography of US youth programs whose sponsors required multiple, conflicting logics, speed, and precise documentation. The authors develop a concept, navigation techniques: participants’ shared unspoken methods of orienting themselves and appearing to meet demands from multiple logics, in institutionally complex projects that require frequent documentation. These techniques’ often have unintended consequences.

As speed and complexity of electronic systems increase, the interconnect density has become the critical limitation to the performance of electrical systems. The performance of computing and switching systems can be increased by optimizing the interconnect density and throughput. At the board to board level, electrical interconnects at high speeds require a bulky and expensive backplane. At the chip to chip area, the allocation of interconnects limits the performance of the chips. Electrical lossy lines limit the maximum interconnect distance due to reflections, risetime degradation, increased delay, attenuation and cross talk . Optical interconnects present the possibility of solving the interconnect problems by potentially achieving a high bandwidth and high volume density of channels. At high data rates (greater than 1 Gb/s) several channels may operate with negligible mutual interference.

China's huge population and rapidly developing economy have attracted many foreign companies, but operating in China can be very difficult. Connections are a necessity for most firms, and this usually requires a partner. Finding partners in China is very easy, but finding good ones is very difficult. Most potential partners can be categorized into a few main types. Some overseas, Hong Kong, or Taiwan Chinese really do have connections and/or know how to operate successfully in China. More often, they do not. Some PRC companies, private or state, actually want an operating joint venture (JV). Many do not, they simply want the privileges that go with having a JV. Discusses connections, different types of partners, advantages and disadvantages of having them, and offers hints on how to tell the good from the bad.

The purpose of this paper is to first bring to light the essential digital strategies to study organizations. Second, how businesses can improve their strategic capabilities by using the information gathered from internet sources or networks. Third, this study investigates how employees in an organization tend to engage in positive and/or negative gossip and how gossips affect coworker-rated informal influence in organization and supervisor-rated performance. Social network analysis is used to find the underlying relationships between gossips, coworker-rated influence and supervisor-rated performance.

This research paper is divided into two parts. The first study based on profound synthesis of literature. Major digital sources to study organizations are identified. The strategies requirement for each channel is identified. Suggestions are given to managers to improve strategic decision-making based on big data. The second study is a cross-sectional study where questionnaires (survey) are used to elicit data. Social network analysis is used to analyze the data using ucinet 6 software.

The findings of the study pinpoint the skills required to analyze large data, available in organizations. The second study finds out that close friends are more engaged in gossips than coworkers who have only working relationships. The friends having high structural embeddedness are more likely to be involved in negative gossips. Coworker perceives those employees who are engaged in negative gossips as having high informal influence. However, there is negative relationship between negative gossips and supervisor-rated influence.

The research study is cross-sectional in design; however, longitudinal design can be used to gain more insights about negative gossips and their effects. Second, a very small sample is used in this study.

This study can be used to understand informal communication network in the organization. Managers can use this channel to pass information quickly, as informal channels are faster than formal communication channels. This research can be used to understand the underling relationships between the coworkers in organizations

This paper provides guidelines to organizational life and information on how the informal networks within organization can be studied.

Dynamic knowledge interaction is interaction that brings about mutual understanding and knowledge evolution in a community. Proposes a communication medium called conversational medium that provides the user with a means for interacting with the content in a conversational fashion, and presents a traveling conversation model in which the community knowledge process is modeled as circulation of conversational contents that represent small talks in a community. Shows several pilot systems based on these ideas, including the public opinion channel which is an interactive broadcasting system that collects small talks and broadcasts stories reorganized from the archive of small talks; EgoChat which is a system based on a talking‐virtualized‐egos metaphor; Voice Café which is a system consisting of a physical object and a conversational agent that allows artifacts to make conversation with people or other artifacts; and embodiment communication for communicating more vivid information by introducing non‐verbal communication facilities.

Issues of language in international business have been the focus of a growing body of theoretical and empirical work. This paper aims to contribute to this literature, focusing specifically on issues of translation. The role of translator will vary depending on the language strategy adopted, with strategies linked to differing perspectives on language in international business – mechanical, cultural and political. The paper examines these perspectives through the lens of a specific problem for transnational communication – “untranslatable” words and concepts.

Interviews were conducted with professional linguists (translators and interpreters) to explore how they dealt with issues of untranslatable but cultural salient words in their day‐to‐day work with international businesses, using the problems of translating the Farsi word tarouf into English as a case in point.

The linguists agreed that tarouf was an untranslatable word, and described their strategies to deal with this problem. The commonest strategy was avoidance, stemming from linguists' concern to maintain their professional standing with clients, a finding which reflects an emerging emphasis on the importance of context and relationships for understanding inter‐cultural communication.

The study highlights the crucial role of the translator in international business, and draws attention to the potential for cross‐cultural communication problems arising from mutual lack of awareness of culturally‐salient but inherently untranslatable words or phrases.

Effective inter‐cultural communication is an issue of great importance to wider society, and business has historically been the commonest site of such communication. The study highlights an issue of considerable importance for improving inter‐cultural communications, contributing to a growing inter‐disciplinary literature in this area.

Much of the research on language in international business has focused on the emergence of English as a lingua franca, but the present study focuses on specific issues of translation and does so in an under‐researched location, Iran. It draws attention to a problem of translation not widely discussed, and shows how important this issue can be for international business.