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Book part
Publication date: 24 November 2010

Miriam Matteson

This qualitative study investigated how small group communication influences the development of shared mental models in a committee of public librarians addressing a…

Abstract

This qualitative study investigated how small group communication influences the development of shared mental models in a committee of public librarians addressing a problem-solving task. It examines the influence of communication themes, functions, roles, and rules on the group's development of shared mental models about the task and about team interaction. Data were collected over the course of a year from group meetings, email messages, group documents, and participant interviews and then analyzed using existing coding schemes and qualitative coding techniques. The findings indicate that within the group there was a strong superficial convergence around the task mental model and the team interaction mental model but a weaker convergence at a deeper level. Analysis of the group communication data shows that the group focused discussion on understanding the problem and identifying tasks, enacting group roles and rules that facilitated sharing information. The functions of their messages focused on task communication. The findings suggest that, in this group, communication themes most heavily influenced the development of a shared mental model about the task, while communication roles, rules, and functions were more influential toward the development of a shared mental model about team interaction. Implications for practice include adopting intentional tactics for surfacing mental models at various points in the group life and anchoring the emerging model within the collective cognition of the group through devices such as narratives, objects, or documentary materials.

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Advances in Library Administration and Organization
Type: Book
ISBN: 978-0-85724-287-7

Book part
Publication date: 19 September 2012

Randall S. Peterson and Kawon Kim

Purpose – Leadership is a very large topic with a long history of scholarship. Despite this, existing theories of leadership have been mostly silent about group-level phenomena…

Abstract

Purpose – Leadership is a very large topic with a long history of scholarship. Despite this, existing theories of leadership have been mostly silent about group-level phenomena and challenges that leaders of small teams face. Our chapter begins to address this problem by specifying four functions or challenges that any theory of group leadership should address if it is to be helpful to small-group scholars looking for answers about leading teams.

Approach – In order to identify main group functions that should be managed by leaders and be developed into refined leadership theories, we review both leadership and team studies. Based on the four functions that we establish, we briefly review a selection of major leadership theories that we believe can provide the foundations for new and better group-level leadership theories.

Findings – By using two theoretical categorization (managing individual group members vs. managing group; affective/motivational vs. cognitive functions), we suggest that leaders of small groups deal with the four key leadership functions – (1) managing within-group interpersonal dynamics, (2) within-group coordination of information/resources, (3) group-level affect management, and (4) managing group boundaries for information/resources flow and group identity.

Value – This chapter provides specific group functions that groups and teams scholars can use as a foundation to develop better theory of small-group leadership.

Details

Looking Back, Moving Forward: A Review of Group and Team-Based Research
Type: Book
ISBN: 978-1-78190-030-7

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Book part
Publication date: 19 November 2015

Gia A. DiRosa, Armando X. Estrada and Arwen H. DeCostanza

Although existing research on cohesion provides a robust understanding of the emergent phenomenon in small groups and teams, our comprehension of cohesion at the multisystem (MTS…

Abstract

Although existing research on cohesion provides a robust understanding of the emergent phenomenon in small groups and teams, our comprehension of cohesion at the multisystem (MTS) level is quite limited. The simultaneous within- and between-team functioning inherent in MTSs produces more intricate dynamics than those observed at the team level. This added layer of complexity requires that many familiar team constructs, including cohesion, be systematically re-conceptualized and empirically examined through the lens of MTS theory (DeChurch & Zaccaro, 2010; Hackman, 2003). The present research addresses this gap by extending the conceptualization of team cohesion to the interteam level, and empirically investigating how cohesion functions across levels in a collective network of teams. Results from preliminary research suggest that intrateam and interteam cohesion share a curvilinear relationship with one another, while simultaneously interacting to affect overall system-level outcomes. This research not only illuminates the complexities associated with emergent phenomena in MTSs, but also serves as a starting point for continued, systematic research of the multilevel cohesive bonds that characterize MTS functioning.

Details

Team Cohesion: Advances in Psychological Theory, Methods and Practice
Type: Book
ISBN: 978-1-78560-283-2

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Book part
Publication date: 5 November 2021

Aaron Schecter

Group interaction networks are networks whose relations are defined by who engages with whom in communication, coordination, or other forms of joint activity. These interaction…

Abstract

Group interaction networks are networks whose relations are defined by who engages with whom in communication, coordination, or other forms of joint activity. These interaction networks represent the patterns of action that unfold between members of a group and have the potential to inform research on how groups communicate, how psychological states inform, and how communication patterns can impact team performance. Interaction networks are unique in that they can be defined in terms of both structure and temporality; each interaction can be coded as an event that occurs at a specific point in time. Accordingly, interaction networks are well suited for process theories and methods. Further, the growing availability of fine-grained digital trace data makes it easier for researchers to study these networks in depth. In this chapter, theories of structure and time are reviewed in relation to group networks and interactions. A process-oriented relational event-based paradigm for studying group interaction networks is introduced as a possible alternative to prior methods. The chapter concludes with a comparison of relevant social network approaches, as well as a discussion of potential future research.

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The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

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Book part
Publication date: 19 September 2012

Cameron Anderson and Jessica A. Kennedy

Purpose – In this chapter, we review the research on status hierarchies in groups and teams to assess the relative validity of two major models – the dominance and functionalist…

Abstract

Purpose – In this chapter, we review the research on status hierarchies in groups and teams to assess the relative validity of two major models – the dominance and functionalist theories of status hierarchies. We find that these models cannot fully account for empirical evidence in the literature, and thus propose a new model of status hierarchies, Micropolitics.

Methodology/approach – We examine the relative validity of current major theories by reviewing the literature on status hierarchies in groups.

Findings – We find that, although most of the literature supports the functionalist theory of status hierarchies, this theory cannot explain some of the existing empirical evidence. Drawing on both functionalist and dominance perspectives, we propose a new theory of status, the Micropolitics model, to account for this evidence. Specifically, we propose that in the “micro” context of groups and teams, individuals attain status by convincing their group that they possess the skills and abilities needed to take charge – just as political candidates must convince voters they are the right people for the job.

Originality/value of paper – This paper proposes a new theory of status hierarchies in groups that may provide additional explanatory power for status researchers. It suggests that groups strive to attain meritocracy, but may put the wrong people in charge.

Details

Looking Back, Moving Forward: A Review of Group and Team-Based Research
Type: Book
ISBN: 978-1-78190-030-7

Keywords

Book part
Publication date: 5 November 2021

Wang Liao, Natalya N. Bazarova, Y. Connie Yuan and Poppy L. McLeod

The changing technological landscape has brought about new forms of groups and grouping that span across computing and communication devices, space, time, institutions, cultures…

Abstract

The changing technological landscape has brought about new forms of groups and grouping that span across computing and communication devices, space, time, institutions, cultures, realities (physical, virtual, and augmented), and intelligence (natural and artificial intelligence). This chapter utilizes a series of publication and keyword analyses to identify trends in group and technology research in the fields of communication, management, and computer-supported cooperative work (CSCW) between 2008 and 2019. The results reveal prominent research areas, and recent shifts and emergent questions in the study of groups and technology, highlighting a complex entanglement of technology with collaborative social practices. The chapter concludes with a discussion of novel key areas and trends suggested by the analyses, with the goal of contributing toward a research agenda for future study of groups and technology.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Content available
Book part
Publication date: 5 November 2021

Abstract

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Book part
Publication date: 4 December 2020

Timothy F. O’Shannassy

Ethics of governance deficiencies including weak management of the principal-agent problem by the board of directors and conflict over the strategic intent of the organisation

Abstract

Ethics of governance deficiencies including weak management of the principal-agent problem by the board of directors and conflict over the strategic intent of the organisation between groups of employees such as the board of directors, top management team, and the middle-line managers working in small teams are age old problems for stock exchange listed companies. These matters continue to cause shareholders of listed companies much concern, creating tense annual general meetings and robust community debate on how to reign in blatant moments of managerial hegemony (or dominance) with agents exploiting principals, at times at great financial cost to long suffering shareholders. The role of the chairperson and the board applying agency theory is to manage these conflicts on behalf of the shareholders; however, in many instances, company directors have failed in their duties and investors have been aggrieved – the result, war in organisations. The challenge for organisations is to avoid this source of tension and war caused by emergence of managerial hegemony over the organisation and to promote sound executive stewardship and effective social exchange among the board, executive team, and middle-line managers. These challenges are discussed and solutions are developed. The importance of strategic intent as a unifying rhetorical message as a key component of an ethics of governance regime that keeps the peace and prevents war in the organisation is explained.

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Educating for Ethical Survival
Type: Book
ISBN: 978-1-80043-253-6

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Book part
Publication date: 14 December 2004

James M Kohlmeyer and James E Hunton

The purpose of this study is to investigate differences between individual and collective budgeting decisions with respect to budgetary slack creation and task performance. While…

Abstract

The purpose of this study is to investigate differences between individual and collective budgeting decisions with respect to budgetary slack creation and task performance. While a great deal of research exists in the area of budgeting, to our knowledge, no prior studies have dealt with budget settings in a collective (e.g. small group or cross-functional team) environment. Accordingly, the current study examines differences in slack creation and task performance using a two (decision mode: individual vs. collective decision) by two (incentive contract: slack-inducing vs. truth inducing) between-subjects experimental design. A total of 295 students participated in the experiment (79 individuals and 72 three-person collective units). As expected, individuals and collective decision-makers created significantly more slack under a slack-inducing contract than a truth-inducing contract. Additionally, as anticipated, collective decision-makers created more slack than individuals under a slack-inducing contract. Unexpectedly, however, collective decision-makers created more slack than individuals using a truth-inducing contract. Task performance was significantly different between individuals and collective unit members, such that performance of former exceeded latter, as hypothesized. Finally, preliminary analysis indicated that choice shift occurred in the collective units, such that the units became more cautious in setting budget goals than individuals under both incentive contract conditions.

Details

Advances in Accounting Behavioral Research
Type: Book
ISBN: 978-1-84950-280-1

Book part
Publication date: 31 July 2020

Gretchen Spreitzer, Peter Bacevice, Hilary Hendricks and Lyndon Garrett

With increasingly precarious work contracts, more remote work, and additional flexibility in the timing of the workday, the new world of work is creating both relational…

Abstract

With increasingly precarious work contracts, more remote work, and additional flexibility in the timing of the workday, the new world of work is creating both relational opportunities and relational challenges for modern workers. In this chapter, we pair recent research on human thriving with trends we observe in organizations' efforts to create and maintain a sense of community. Key in these efforts is a new kind of built environment – the coworking space – which brings together remote and independent workers and, increasingly, traditional employees as well. We show that in curating community, or perhaps even the possibility of community, coworking spaces may support the interpersonal learning and vitality that help workers to thrive.

Details

Research in Organizational Change and Development
Type: Book
ISBN: 978-1-83909-083-7

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