Search results

This paper assesses the efficacy of the 18 small business development centers (SBDCs) located throughout the state of Pennsylvania during 2013–2016 as a proxy for publicly funded, small business consulting services in general.

The paper compares the sales growth of SBDC clients, as reported in postconsultation surveys, to comparable growth measures for the corresponding business population using one- and two-sample t-tests.

The results show that respondent clients with existing businesses clearly outperform the broader population following consultation, both in aggregate and when decomposed by region and industry.

Although the best available data, the results are tempered by low response rates and self-reporting.

The paper empirically demonstrates that SBDC clients experience higher growth in sales and employment following their consultation than the broader business population. The net benefit of such services is, however, impossible to determine.

Business accelerators facilitate new venture creation, and most research on the subject focuses on the performance of accelerated ventures. This paper aims to understand what entrepreneurs value in business accelerators and how this differs for women- and men-led ventures. The authors suggest that venture growth stage may play a mediating role in these relationships.

The authors use the resource-based view perspective to develop models of women- and men-led ventures’ valuation for business accelerator services. They also draw upon a database of 2,000 US entrepreneurs.

The authors found that, compared to men, women entrepreneurs place greater value on knowledge transfer benefits (i.e. business skills education) but lower value on networking benefits offered by accelerators. However, there are no significant differences in the valuations for these services between genders for high-growth ventures. Additionally, compared to men, women leading high-growth ventures place greater value on access to potential investors or funders.

This research serves as a practical guide for accelerator administrators and marketers who seek to adjust their business support offerings based on the value placed for the services by different populations of entrepreneurs.

The authors provide a business accelerator user’s perspective and highlight differences in valuation of accelerator services by women- and men-led ventures at different stages of venture growth.

The purpose of this paper is to investigate the types of business consulting services most needed by small business owners and entrepreneurs and to examine the role that gender and ethnicity plays in the demand for specialized assistance.

A survey was administered to small business owners and entrepreneurs to rate their interest in specialized consulting services. The consulting assistance was divided into strategic, operating and administrative categories based on the framework of Chrisman and Leslie.

Overall, the type of consulting with the highest interest was in the area of operations assistance, followed by strategic assistance and administrative assistance. Although few differences were found between male and female respondents, there were significant differences in the needs of minority women.

This study demonstrates the need for further research on minority female small business owners and entrepreneurs. In particular, it suggests further investigation of services that could be made available to them.

The results indicate that programs designed to assist minority women might have the greatest potential impact. Specialized attention may be necessary to assist this demographic segment, particularly since prior research indicates that minorities often start with greater resource limitations. Public policies should continue to encourage progress by helping establish a new generation of minority entrepreneurs.

The findings from this study provided current evidence of the specialized needs of minority entrepreneurs. It is important to distinguish the needs of entrepreneurs in today's marketplace, in order to develop the most effective and impactful small business assistance programs.

The quality of consulting services informing project decisions is crucial for the effectiveness of public investments. We analyze the ability of the consulting industry to provide adequate services to government agencies in Italy. At the aggregate level we observe that the value of the public demand for consulting services is a small and highly variable share of revenues of the consulting firms. At the micro level, we analyze the procurement data for some 300 feasibility studies. Although the market for those studies has been reasonably competitive, it has attracted a small fraction of the all consulting sector, and the quality of the studies has been unsatisfactory. We claim that an increasing public demand would provide more incentives for firms to focus their business on the provision of quality consulting services to the public sector.

This paper explores the challenges involved in the development of coordinated management consulting services for small and medium‐sized international companies in the East of England. This paper synthesises the findings of recently published quantitative and qualitative research to identify the characteristics of small to medium‐sized enterprises seeking to trade internationally. The provision of coordinated and funded consulting services for these companies will require skills and marketing tools development for advisers and consultants. The region's success in achieving its economic targets will be assessed in terms of its inherent features and emerging strategies to move from service based on the information paradigm to those based on the consultancy paradigm.

Examines the role of small, locally based management consultancies as global change agents. Based on evidence from Italy, shows that these consultancies not only have managed to develop successful survival strategies, but also play an important role in the dissemination and translation of new management knowledge into a local context, thus contributing to an increasing homogenization of management practice. Draws on new evidence, namely questionnaires completed by Italian consultants as well as a large number of face‐to‐face interviews. It is part of an ongoing, large‐scale research project on management practices in Europe.

The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the 1970 Act (which has been amended by the Sex Discrimination Act 1975) provides:

The purpose of this paper is to explore and construct a model for the mechanisms for authorization of actors in contemporary society performing in the role of the expert.

The study used qualitative analyses of about 70 interviews with management consultants in small/middle‐sized nationally based (in Sweden) consultancies, and with buyers in public organizations of their services. The data are, however, expected to represent more general tendencies of the mechanisms for authorization of experts such as management consultants. The interviews were seen as narratives from the field and interpreted qualitatively in order to search for patterns and categories.

Systems for professionalism in practice among experts such as management consultants do not follow the routes suggested by traditional theories of professions. It is another system for professionalism where success in commercialisation means authorization in the role of the expert on the market. The mechanism for authorization is trust and the way to construct this is that the single expert and the organizations he or she represents emphasize versatility, availability, relevance and differentiation in their practice as experts.

There is a growth in numbers, competence areas and importance of these forms of expert work in contemporary society. Understanding this is necessary and this study offers a model that explains this.

Markets for vague forms of experts, such as management consultants, are emerging. These are challenges faced by many individuals and organizations today.

More individuals work under consulting conditions, more organizations tend to hire more external experts of various kinds on temporary bases instead of employing them, and the number of expert organizations is emerging and their size is increasing.

Little attention has been devoted to explanations of how authorization in practice is constructed and achieved among the new experts. This study offers a model for how this can be understood.

The transition from centralised to market economy created a number of difficulties for Polish enterprises and many of them went bankrupt, especially after the Soviet market had been lost. While large companies, such as steelworks, coal mines, railways, etc, have been protected by the government for social reasons, the small and medium enterprises (SMEs) could survive only when they, by themselves or with some external assistance, were able to introduce internal changes and adjust to the market environment. Polish SMEs may be divided into two groups: emerging private firms and split firms which were created by a partition of large state‐owned enterprises. The various reasons for failure are discussed for both groups and compared with those described in the literature. A general model of consultancy intervention is presented and the attitudes of Polish enterprises towards change are described. In general, the state‐owned and split firms are reluctant to change unless their situation is critical, and if restructurisation is done it is rather superficial. Thus, a successful consultant has to be not only convincing and flexible but also must assess how deep a change is wanted by a given enterprise. This paper presents the approach used in helping the split firms by the University of Mining and Metallurgy (UMM), Faculty of Management Consulting Group. In order to find solutions for a given firm, a working team consisting of representatives of an enterprise and university was set up. The team devises a strategy of enterprise survival and prepares a detailed plan of the steps to be taken. This approach, which in many cases has proved to be successful, consists of trying to infuse the employees with the philosophy of enterprise survival and organising a series of relevant training activities. When the employees fully understand the essence of all the actions necessary for enterprise survival (privatisation, improvement of marketing, creation of systems of motivation, quality control, management information and other), the consulting group’s role as “company doctor” is limited to the supervision of the change planning process and the assessment of the solutions chosen. This system of triggering employee initiative has been found to be not only effective but also cheap, an aspect which in the case of small enterprises should not be underestimated.

Cross‐border mergers are rising in number and scope even though, on average, firms do not profi t from them. In this article, we use interviews and secondary data to assess a historic merger between two global consulting giants ‐ Cap Gemini and Ernst & Young Consulting. The two fi rms had well‐articulated strategic reasons for merging. Nevertheless, their integration strategy failed to address key differences in business models, core competencies, and organizational practices. As a result, the combined firm suffered five years of diminished financial and competitive performance. Our study highlights the organizational complexities affecting mergers between human capital‐intensive firms.