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Article
Publication date: 20 February 2020

When and why skill variety influences employee job crafting: Regulatory focus and social exchange perspectives

Jie Li, Tomoki Sekiguchi and Jipeng Qi

The literature on job crafting has paid scant attention to the role of skill variety, one dimension of job characteristics, as a predictor of employee job crafting. By…

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Abstract

Purpose

The literature on job crafting has paid scant attention to the role of skill variety, one dimension of job characteristics, as a predictor of employee job crafting. By integrating regulatory focus and social exchange perspectives with job crafting literature, the authors investigate how skill variety promotes employee job crafting and the moderating roles of employee's promotion focus and procedural justice climate.

Design/methodology/approach

The authors conducted two questionnaire surveys, one with a sample of 205 employees from a variety of organizations in China, and the other one with a sample of 265 employees within 44 work groups at a state-owned enterprise in China, to examine the hypotheses.

Findings

Results suggest that a high level of skill variety within a job promotes employee job crafting, that such an effect is stronger when the employee's promotion focus is high rather than low, and that procedural justice climate mitigates the negative influence of a low level of promotion focus.

Originality/value

The authors' findings suggest that both self-regulatory and social exchange mechanisms play a critical role in promoting employee job crafting when individuals are engaged in jobs that entail a high level of skill variety.

Details

Employee Relations: The International Journal, vol. 42 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/ER-06-2019-0240
ISSN: 0142-5455

Keywords

  • Job crafting
  • Skill variety
  • Promotion focus
  • Procedural justice climate

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Article
Publication date: 11 November 2013

High-performance work systems and influence processes on employees’ attitudes : Perspectives from China

Na Mao, Heyi Song and Ying Han

The purpose of this paper is to explore the relationship between employee perspectives of high-performance work systems and employee outcomes, i.e. job satisfaction and…

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Abstract

Purpose

The purpose of this paper is to explore the relationship between employee perspectives of high-performance work systems and employee outcomes, i.e. job satisfaction and affective commitment, and to propose ways of increasing the positive effects of high-performance work systems on firm performance.

Design/methodology/approach

The data were collected from 370 employees in the Chinese manufacturing industry during 2010. The Analysis of Moment Structures (AMOS) method was used to test each of the eight hypotheses deriving from the conceptual framework.

Findings

The paper finds that: employee perspectives of high-performance work systems have a positive effect on both job satisfaction and affective commitment; and breadth of behavioural script and level of autonomy mediate the relationship between employee perspectives of high-performance work systems and their attitudes towards that organisation (job satisfaction and affective commitment); however, skill variety did not mediate the relationship between employee perspectives of high-performance work systems and employees’ attitudes in the data set used.

Practical implications

The findings of the paper suggest that managers can improve employees’ attitudes by integrating effective high-performance work systems in their working environment. Even more interestingly, it appears that by encouraging broad behavioural scripts or allowing employees more freedom to apply their skills, managers can improve employees’ attitudes more significantly than by encouraging employees to acquire a variety of skills.

Originality/value

Using signalling and psychological-contract theory, the paper shows the dominant influence of employees’ perceived high-performance work systems on employees’ attitudes via behavioural scripts and autonomy.

Details

International Journal of Manpower, vol. 34 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/IJM-07-2013-0157
ISSN: 0143-7720

Keywords

  • Job satisfaction
  • Affective commitment
  • High-performance work systems
  • Personal flexibility

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Article
Publication date: 16 November 2010

Library instruction and information literacy 2009

Anna Marie Johnson, Claudene Sproles and Robert Detmering

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

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Abstract

Purpose

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Design/methodology/approach

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Findings

The paper provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 38 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/00907321011090809
ISSN: 0090-7324

Keywords

  • Information literacy
  • Library studies
  • Libraries

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Article
Publication date: 22 May 2009

Job characteristics, work attitudes and behaviors in a non‐western context: Distributive justice as a mediator

Hossam M. Abu Elanain

Previous studies on job characteristics have been performed mainly in Western contexts. More empirical evidence is needed to understand the important job characteristics…

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Abstract

Purpose

Previous studies on job characteristics have been performed mainly in Western contexts. More empirical evidence is needed to understand the important job characteristics of positive job outcomes in a non‐Western context. Therefore, this research has two objectives: to assess the impact of five job characteristics on work attitudes and behaviors in the UAE, and to test the mediating impact of distributive justice on the job characteristics‐work outcomes relationship.

Design/methodology/approach

The study reports responses of 350 employees from five large organizations operating in Dubai. Data were collected on a structured questionnaire containing standards scales of job characteristics, job satisfaction, organizational commitment, turnover intentions, distributive justice, and some demographic variables. After testing scales reliability and validity, the proposed linear relationships were tested using a series of separate hierarchical regression analyses. Proposed mediation hypotheses were tested using Baron and Kenny's recommendations.

Findings

Consistent with studies conducted in a Western context, the study showed that skill variety and feedback have functional impacts on job satisfaction, organizational commitment and turnover intentions. Contrary to Western studies, the study reported that task identity and task significance have functional effects on work attitudes and behaviors. Autonomy also showed unexpected positive relationship with turnover intentions. Additionally, distributive justice mediates some of the relationships between job characteristics and work outcomes.

Research limitations/implications

The limitations of common method bias and cross‐sectional data are discussed in the light of implications for future research. Nevertheless, the results provide new insights on the influence of job characteristics on work outcomes in a non‐Western context of the UAE. Also, the study reported evidence for the mediating impact of distributive justice on the job characteristics‐work outcomes relationship.

Practical implications

The study has implications for enhancing work behaviors and attitudes. In general, enhancing certain job characteristics can result in higher‐level employee outcomes. Also, managers should improve some of the contextual factor (i.e. distributive justice) in order to enhance the impact of job characteristics on work outcomes.

Originality/value

The study is considered to be one of the first to examine the job characteristics‐work outcomes relationship in a non‐western context of the UAE. Also, it is among the first studies to test the role of distributive justice as a mediator for the job characteristics‐work outcome relationship.

Details

Journal of Management Development, vol. 28 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/02621710910955985
ISSN: 0262-1711

Keywords

  • Job descriptions
  • Attitudes
  • Behaviour
  • United Arab Emirates

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Article
Publication date: 1 October 1999

Skill flexibility among schoolteachers: operationalization and organizational implications

Zehava Rosenblatt and Batia Inbal

This study is an empirical investigation into the effect of skill flexibility on work attitudes and performance and into managerial attitudes toward skill flexibility…

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Abstract

This study is an empirical investigation into the effect of skill flexibility on work attitudes and performance and into managerial attitudes toward skill flexibility. Secondary schools in Israel were used as a case in point, and skill flexibility of teachers was operationalized, distinguishing between role flexibility (the combination of teaching and other school roles) and functional flexibility (the combination of several teaching areas). It was found that both role and functional flexibility were associated with improved teachers’ work performance. Role flexibility was also linked to high organizational commitment and low powerlessness. The findings of the study are supported by interviews with principals, who were generally appreciative of skill‐flexible teachers, but raised practical difficulties related to organizational support of skill flexibility.

Details

Journal of Educational Administration, vol. 37 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/09578239910285589
ISSN: 0957-8234

Keywords

  • Skills flexibility
  • Functional flexibility
  • Job design
  • Employee attitudes
  • Work
  • Performance

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Book part
Publication date: 25 July 2008

Job and team design: Toward a more integrative conceptualization of work design

Frederick P. Morgeson and Stephen E. Humphrey

The design of work has been shown to influence a host of attitudinal, behavioral, cognitive, well-being, and organizational outcomes. Despite its clear importance…

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Abstract

The design of work has been shown to influence a host of attitudinal, behavioral, cognitive, well-being, and organizational outcomes. Despite its clear importance, scholarly interest in the topic has diminished over the past 20 years. Fortunately, a recent body of research has sought to reenergize research into work design by expanding our view of work design from a narrow set of motivational work features to one that incorporates broader social and contextual elements. In this chapter we seek to review the literature on work design and develop a framework that integrates both job and team design research. We begin by briefly reviewing the history of work design in order to provide needed historical context and illustrate the evolution of job and team design. We then define work design, particularly as it relates to incorporating job and team design elements and transitioning from a view of jobs to one of roles. Following this, we identify a comprehensive set of work design outcomes that provide the basis for understanding the impact that different work characteristics can have on individuals and teams. We then offer an extended discussion of our integrative model of work design, which includes three sources of work characteristics (task, social, and contextual) and the worker characteristics implied by these characteristics. Having defined the range of work and worker characteristics, we then discuss some of the fit and composition issues that arise when designing work, as well as discuss the mechanisms through which the work characteristics have their impact on outcomes. Finally, we discuss research into informal forms of work design.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1016/S0742-7301(08)27002-7
ISBN: 978-1-84855-004-9

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Article
Publication date: 8 July 2014

Who benefits from more tasks? Older versus younger workers

Sara Zaniboni, Donald M. Truxillo, Franco Fraccaroli, Elizabeth A. McCune and Marilena Bertolino

Although a substantial body of research has examined the effects of job characteristics on job attitudes, there is a paucity of work on individual difference moderators of…

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Abstract

Purpose

Although a substantial body of research has examined the effects of job characteristics on job attitudes, there is a paucity of work on individual difference moderators of these relationships. Based in selective optimization with compensation theory and socio-emotional selectivity theory, the purpose of this paper is to show that age moderated the relationship between task variety and two key job attitudes, job satisfaction and engagement.

Design/methodology/approach

Data were collected through self-report questionnaires (n=152), using a time-lagged design with two waves (two to three weeks between T 1 and T 2).

Findings

The authors found that task variety had a stronger relationship with job satisfaction and work engagement for younger workers compared to older workers.

Research limitations/implications

Although there was good age variance in the sample, it had fewer late-career workers and more workers who are in their early and mid-career.

Practical implications

To have workers of all ages satisfied and engaged at work, we need to understand which work characteristics are the best for them. For example, it may be a competitive gain for organizations to challenge younger workers with different tasks, and to challenge older workers in ways that utilize their experience.

Social implications

The study addresses a societal issue related to profound demographic changes in the age composition of the workforce, gaining a better knowledge of differences between workers of different ages to promote effective interventions and policies.

Originality/value

This is the first study to show that task variety differentially affects worker satisfaction and engagement depending on the age of the worker.

Details

Journal of Managerial Psychology, vol. 29 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/JMP-12-2012-0381
ISSN: 0268-3946

Keywords

  • Job satisfaction
  • Work engagement
  • Age
  • Job enlargement
  • Task variety

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Article
Publication date: 1 August 2016

Job characteristics, work involvement, and job performance of public servants

Johanim Johari and Khulida Kirana Yahya

The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill…

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Abstract

Purpose

The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill variety, task identity, task significance, autonomy and feedback. Further, work involvement is tested as a mediator in the hypothesized link.

Design/methodology/approach

A total of 256 public servants reported on their job characteristics and work involvement while supervisory ratings were used to assess their level of job performance. SPSS version 14 and AMOS 16 were used for statistical analyses of the data. A hypothesized structural equation model was tested to examine both direct and indirect influence of job characteristics on job performance.

Findings

The findings revealed that task significance and feedback significantly influence job performance and the relationships are mediated by work involvement. Skill variety, however, has a significant and direct influence on public servants’ job performance.

Research limitations/implications

The research results have provided support for the key theoretical propositions. Specifically, this study has managed to substantiate some empirical evidences in partial support of the job characteristics theory.

Practical implications

As for practical implication, the significant and positive impact of skill variety, task significance and feedback on job performance suggests the importance of these job characteristics dimensions in promoting high level of job performance among public servants.

Originality/value

This study aims to provide additional empirical evidence in support of the job characteristics theory. The theoretical framework of this study managed to substantiate empirical evidence in partial support of the job characteristics theory.

Details

European Journal of Training and Development, vol. 40 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/EJTD-07-2015-0051
ISSN: 2046-9012

Keywords

  • Malaysia
  • Public sector
  • Job characteristics
  • Job performance
  • Public servants
  • Work involvement

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Article
Publication date: 7 September 2020

Withholding effort in sharing knowledge in online space: differential effects of task characteristics

Dongming Wu

Knowledge withholding is an important but under-studied topic, which refers to the phenomenon that individuals give less than full effort to contributing knowledge. This…

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Abstract

Purpose

Knowledge withholding is an important but under-studied topic, which refers to the phenomenon that individuals give less than full effort to contributing knowledge. This study aims to investigate the differential effects of task characteristics on individuals’ knowledge withholding behavior in online space, this study develops and empirically verifies a theoretical model that covers the five core task characteristics in job characteristics model (autonomy, identity, feedback, skill variety and significance), knowledge sharing self-inefficacy and withholding effort in sharing knowledge.

Design/methodology/approach

Using an online survey method, this study collected empirical data from 351 general internet users from 30 provincial administrative units in China. The data were analyzed using the structural equation modeling technique of partial least squares.

Findings

The analysis results indicate that autonomy negatively affects, while identity, skill variety and significance positively affect users’ knowledge withholding behavior in online space through the mediation of knowledge sharing self-inefficacy, and that three task characteristics (autonomy, identity and feedback) strengthen the relationship between knowledge sharing self-inefficacy and knowledge withholding.

Practical implications

This study provides valuable insights for reducing knowledge withholding behavior in online space. Operationally, different levels of task characteristics such as autonomy, identity and feedback can be set to prevent users from perceiving themselves as inefficacious, and to weaken the behavioral expression of knowledge sharing self-inefficacy.

Originality/value

This study provides a comprehensive understanding of the differential effects of task characteristics on knowledge withholding in online space, and improves the cognition of the boundaries of withholding effort in sharing knowledge in online space.

Details

Journal of Knowledge Management, vol. 24 no. 10
Type: Research Article
DOI: https://doi.org/10.1108/JKM-04-2020-0310
ISSN: 1367-3270

Keywords

  • Knowledge sharing
  • Knowledge withholding
  • Task characteristics
  • Knowledge sharing self-inefficacy
  • Withholding effort

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Article
Publication date: 25 February 2020

Comprehensive moderated mediation model of potential appraisal of employees

Shashank Mittal

Potential appraisal is the foremost indicator of employee's readiness to take higher responsibilities and used for multiple purposes in promotion, human resource…

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Abstract

Purpose

Potential appraisal is the foremost indicator of employee's readiness to take higher responsibilities and used for multiple purposes in promotion, human resource development including training and development needs of employees. This study examines how construal level as psychological difference among employees (holistic–analytic differential in preference of thinking for various action domains among individuals) and meaningfulness of work is related to their readiness for development and responsibility. Combining meaning of work literature and cognitive psychology, the moderated mediation model is formed to examine the psychological process and social boundary conditions in the relationship between construal level and potential appraisal of employees.

Design/methodology/approach

Data were collected from 1,494 working executives and their 297 reporting managers across companies operating in an industrial cluster situated in India. The proposed model considered “experienced meaningfulness” as mediator and contextual factors of psychological empowerment and supervisor feedback as moderators.

Findings

Using multi-variate analysis and after controlling for industry type and experience, supervisor potential appraisal ratings of employees are found to be statistically related to construal level, and this relationship is found to be partially mediated by “experienced meaningfulness” of work. Further, contextual factors are found to be significant as moderators.

Originality/value

By bringing the subjective interpretation of different aspects of meaning of work from work design literature to examine its role in relationship between aspects of cognitive psychology and potential appraisal of employees, this study bridges the gap between cognitive psychology of development, meaning of work literature and HRD literature. Further implications for academic literature and managers are discussed.

Details

Journal of Management Development, vol. 39 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/JMD-03-2019-0077
ISSN: 0262-1711

Keywords

  • Supervisor potential appraisal ratings of employees
  • Cognitive style
  • Construal level
  • Meaningfulness of work
  • Psychological empowerment
  • Feedback

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