Search results

1 – 10 of over 67000
Open Access
Article
Publication date: 1 March 2021

Sheena Carlisle, Stanislav Ivanov and Corné Dijkmans

This paper aims to present the findings from a European study on the digital skills gaps in tourism and hospitality companies.

5282

Abstract

Purpose

This paper aims to present the findings from a European study on the digital skills gaps in tourism and hospitality companies.

Design/methodology/approach

Mixed methods research was adopted. The sample includes 1,668 respondents (1,404 survey respondents and 264 interviewees) in 5 tourism sectors (accommodation establishments, tour operators and travel agents, food and beverage, visitor attractions and destination management organisations) in 8 European countries (UK, Italy, Ireland, Spain, Hungary, Germany, the Netherlands and Bulgaria).

Findings

The most important future digital skills include online marketing and communication skills, social media skills, MS Office skills, operating systems use skills and skills to monitor online reviews. The largest gaps between the current and the future skill levels were identified for artificial intelligence and robotics skills and augmented reality and virtual reality skills, but these skills, together with computer programming skills, were considered also as the least important digital skills. Three clusters were identified on the basis of their reported gaps between the current level and the future needs of digital skills. The country of registration, sector and size shape respondents’ answers regarding the current and future skills levels and the skills gap between them.

Originality/value

The paper discusses the digital skills gap of tourism and hospitality employees and identifies the most important digital skills they would need in the future.

Details

Journal of Tourism Futures, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 13 May 2021

Timothy Oluwafemi Ayodele, Oluseyi Joshua Adegoke, Kahilu Kajimo-Shakantu and Olaitan Olaoye

The purpose of this study is to evaluate the soft skill gap of graduate employees, as well as the factors influencing the skill gaps of real estate graduates in the…

Abstract

Purpose

The purpose of this study is to evaluate the soft skill gap of graduate employees, as well as the factors influencing the skill gaps of real estate graduates in the employment of real estate firms in Nigeria.

Design/methodology/approach

Primary data were employed for the study. Close-ended questionnaire served on real estate employers in the two major property markets of Nigeria: Lagos and Abuja. From a total of 343 questionnaires administered, 172 (59.7%) questionnaires were retrieved. While data from the graduate employees were obtained via a web-based survey sent out to a total of 558 graduates, 119 (21.33%) responses were received. Descriptive and inferential statistical techniques were employed in the data analysis.

Findings

The findings showed that employers had high expectations for soft skillsets relating to responsibility, administrative, listening and communication skills. These have respective mean scores of 6.38, 6.33, 6.31 and 6.31 on a seven point scale. However, the results revealed significant skill gaps with skills such as logical thinking, business negotiation, responsibility and marketing. Further, the analysis revealed that factors influencing the skill gap, in decreasing order of influence, are training/professional mentors/remuneration, personal preferences/industry characteristics and curriculum/faculties.

Practical implications

Real estate graduate soft skills are investigated to uncover areas of emphasis and skill gaps. These outcomes could serve as important feedbacks for stakeholders towards improving real estate teaching and curriculum. The findings could also assist real estate graduates to know employers areas of emphasis in relation to graduate employability skills.

Originality/value

Extant studies have reiterated and evaluated the soft skills gaps based on the perceptions of employers, faculties and institutions of higher learning. However, there is the need to investigate the perception of graduate employees, being the recipient and major stakeholders in the training process.

Details

Property Management, vol. 39 no. 5
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 14 August 2017

Ahmed Anis

The purpose of this paper is to explore the auditors’ and accounting educators’ perceptions of accounting education gaps and their impact on audit quality in Egypt.

2192

Abstract

Purpose

The purpose of this paper is to explore the auditors’ and accounting educators’ perceptions of accounting education gaps and their impact on audit quality in Egypt.

Design/methodology/approach

Data were collected using a survey of auditors and accounting educators in Egypt.

Findings

The findings indicate a significant negative relationship between deficiencies in specific skills – namely, decision making, information technology, critical thinking, legal knowledge, problem-solving skills, ethical behavior, ambiguity tolerance, presentation skills, written communication, and cost and managerial accounting skills – and audit quality.

Research limitations/implications

The results provide an auditing professionals’ market perspective of the development of students’ skills in the Egyptian higher education system. Specifically, this research provides insights into what skills auditing firms look for and how much these skills differ from those currently developed by public business schools in Egypt.

Practical implications

The results help auditing firms that want to work in the Egyptian market to identify the training needs for entry-level positions. Specifically, accounting graduates from public schools will need training in critical thinking skills, information technology, and writing and communication skills.

Originality/value

This study extends the accounting literature on the relationship between attributes of accounting graduates and audit quality by examining the impact of accounting graduates’ skills development and audit quality in Egypt.

Details

Journal of Accounting in Emerging Economies, vol. 7 no. 3
Type: Research Article
ISSN: 2042-1168

Keywords

Abstract

Details

Beyond the Digital Divide: Contextualizing the Information Society
Type: Book
ISBN: 978-1-78756-548-7

Article
Publication date: 29 April 2014

Nadana Abayadeera and Kim Watty

The purpose of this paper is to investigate the generic skills that are important for the career success of accounting graduates in Sri Lanka from the perspectives of…

2229

Abstract

Purpose

The purpose of this paper is to investigate the generic skills that are important for the career success of accounting graduates in Sri Lanka from the perspectives of university educators and employers.

Design/methodology/approach

Bui and Porter's (2010) expectation-performance gap framework was modified to match with the context of the current study. Data collected via questionnaire survey was analysed for non-parametric tests: the Wilcoxon signed-rank test and the Mann-Whitney test, using SPSS version 20, and quantified the expectation-performance gap and its components.

Findings

The major finding of this research is that the main cause for the expectation-performance gap, as identified in the analysis of the constraint gap is university educators’ low confidence in teaching the required generic skills for career success of graduates. However, university educators are aware of the employer expectations of graduate accountants in terms of generic skills. Employers indicated that many of the generic skills are not achieved by the accounting graduates.

Practical implications

Findings of this study reflect the importance of expanding the accounting curricula by embedding and assessing generic skill development activities. In addition, it is vital to develop the capacities of university educators in terms of teaching and assessing generic skills in accounting degree programmes.

Originality/value

This study contributes to the literature as one of few studies that investigate the generic skills development of accounting graduates in Asia, particularly in Sri Lanka.

Details

Asian Review of Accounting, vol. 22 no. 1
Type: Research Article
ISSN: 1321-7348

Keywords

Article
Publication date: 10 December 2020

Neha Bhatnagar

The purpose of this study is to review scholarly research on employability and skill gap in the context of the Master of Business Administration (MBA) education in India…

Abstract

Purpose

The purpose of this study is to review scholarly research on employability and skill gap in the context of the Master of Business Administration (MBA) education in India. This paper provides an overview of the critical themes and identifies research gaps for future investigations.

Design/methodology/approach

Published empirical studies were reviewed and thematically analysed using NVivo 11 Pro.

Findings

In addition to technical aptitudes and skills, organisations also seek other attributes that are associated with employability, such as communication, emotional intelligence, critical thinking, problem-solving skills and interpersonal skills. Communication is an important skill frequently cited in the literature. Additionally, themes related to reasons for skill gaps are identified.

Practical implications

Soft skills and non-technical aptitudes should be emphasised in MBA education. Furthermore, significant reforms in MBA education programmes should be implemented in India to make graduates industry-ready.

Originality/value

Several studies have been carried out to verify the existence of and reasons for skill gaps amongst MBA graduates in India. Through integrative literature review, the issue of skill gap is discussed. Future research directions are also recommended in this paper.

Details

Industrial and Commercial Training, vol. 53 no. 1
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 23 July 2020

Timothy Oluwafemi Ayodele, Timothy Tunde Oladokun and Kahilu Kajimo-Shakantu

The global shift in the traditional skills required of real estate graduates has led to an increased demand for employees who have the required skills and competencies…

Abstract

Purpose

The global shift in the traditional skills required of real estate graduates has led to an increased demand for employees who have the required skills and competencies. The purpose of this study is to evaluate employment considerations of real estate firms and analyse employers’ skill expectations and the observed skills possessed by the graduate employees. This study also analysed the self-assessed soft skill levels of the graduate employees, thereby establishing the skill gap.

Design/methodology/approach

Data were sought from real estate employers in the two dominant real estate markets of Nigeria: Lagos and Abuja, and real estate graduate employees who have had a minimum of six months working experience in real estate firms. Data collected were analysed using statistical techniques such as frequency, percentages, mean, correlation, multivariate analysis of variance, paired-samples t-test and independent samples t-test.

Findings

The findings of this study revealed that employers’ soft skills expectations were high with skills such as responsibility, administrative, listening, communication, business negotiation and work ethics. Based on employers' observed skills, there were significant skill gaps with respect to soft skills such as responsibility, business negotiation, logical thinking, marketing and dispute resolution. An analysis of the core skills reveals employers' preference for technical competencies in valuation, agency, property management, marketing, report writing and landlord and tenant laws. However, graduate employees possessed significant skill gaps with regards to technical skills such as valuation, property investment analysis, feasibility and viability appraisal, market research methods and facility management.

Practical implications

An understanding of the skill gaps will provide useful feedback to professional bodies, regulatory boards, institutions of higher learning, faculty members and other stakeholders regarding deficient skill areas, especially for curriculum review, development and training in the real estate sector.

Originality/value

There is a paucity of information about employers' skill preferences and the skill gaps in the real estate sector.

Details

Journal of Facilities Management , vol. 18 no. 3
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 10 April 2007

Cathy Hart, Grazyna B. Stachow, Andrew M. Farrell and Gary Reed

This paper seeks to identify the skills gaps associated with retail employees in SME and multiple retail companies, and to investigate the potential training and business…

8212

Abstract

Purpose

This paper seeks to identify the skills gaps associated with retail employees in SME and multiple retail companies, and to investigate the potential training and business implications that arise from these skills gaps, from the point of view of retail employers.

Design/methodology/approach

Research was conducted within one geographical region and across five counties within the UK. Telephone and face‐to‐face interviews and focus group workshops were conducted, resulting in responses from 52 retailers.

Findings

The key issues and areas of concern to emerge were: the industry image and impact on recruitment and retention; employee and management skills gaps; and barriers to training.

Research limitations/implications

The findings highlight the need for UK retail industry to raise the image of the sector, to identify the skills sets for specific roles, and to clarify the retail qualifications and training required delivering these.

Originality/value

Succeeds in identifying the skills gaps associated with retail employees in SME and multiple retail companies and in investigating the potential training and business implications arising from these skills gaps.

Details

International Journal of Retail & Distribution Management, vol. 35 no. 4
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 3 April 2017

Geetika Malik and A. Venkatraman

The purpose of this paper is to emphasise on demand supply skill gap of human resources in India which would help generate reasons for the same and the necessary steps to…

2333

Abstract

Purpose

The purpose of this paper is to emphasise on demand supply skill gap of human resources in India which would help generate reasons for the same and the necessary steps to be taken to improve the situation and bridge the skill gap helping maximum number of the students becoming employable. It will put an impact on various stakeholders about the steps to be taken in bridging the gap in India.

Design/methodology/approach

A review of available literature was done in order to understand the reasons behind the increasing skill gap despite a vibrant and abundance of young population.

Findings

The findings of the paper implicitly point out that a vast skill gap is prevailing in the Indian labour market and there is a dearth of human intellectual capital in India. Also it emphasises on the role of various stakeholders in bridging the skill gap by investing in workforce of today for a better tomorrow.

Originality/value

Based on literature review, the paper makes specific recommendations to various stakeholders (industry, academia, and government) in bridging the skill gap and would serve as a roadmap for companies guiding them to follow certain strategies to improve skills of future workers by investing in them and growing their own talent pool; and is an attempt to highlight the fact that India’s jobless growth is not going to reap the demographic dividend and certainly the increasing skill gap needs to be bridged ASAP.

Details

Industrial and Commercial Training, vol. 49 no. 4
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 18 August 2020

Noor Al-Shehab, Mukhtar AL-Hashimi, Araby Madbouly, Sameh Reyad and Allam Hamdan

Managers claim that fresh graduates are unequipped to meet market demands. The aim of this study is to investigate the perception of employers in retail Islamic banks of…

Abstract

Purpose

Managers claim that fresh graduates are unequipped to meet market demands. The aim of this study is to investigate the perception of employers in retail Islamic banks of Bahrain on newly graduated business students. The Singaporean Model of Employability Skills was implemented, to ascertain the mean ratings of employability skills in terms of their importance and the competency of business graduates.

Design/methodology/approach

This deductive research approach initiated with a literature review that identifies research gap and a model that was tested via a self-administration adopted survey by collected data from 220 senior employees at retail Islamic banks of Bahrain

Findings

The systematic of convenience sampling technique was used in selecting 161 samples and the researcher received only 85 completed questionnaire forms. Findings initiate that employers appreciated the importance of teamwork, risk management and decision-making skills. Their main recommendation was that employers should establish a durable bond with universities to enhance employability skills.

Originality/value

Because the researcher gathered all data from employers of different Islamic banks in Bahrain, this sector in addition will get the advantage of the results that banks will formulate their strategic plans accordingly to tackle the business graduates’ weaknesses. Likewise, universities and researchers might be motivated to look into new innovative methods that assist graduates to accommodate with market conditions.

Details

Higher Education, Skills and Work-Based Learning, vol. 11 no. 2
Type: Research Article
ISSN: 2042-3896

Keywords

1 – 10 of over 67000